Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11534539July 26, 2023
UNKNOWN OR OTHER
2020 Kia Telluride 70,000 miles. Sunroof/moonroof off track and cannot close. Kia refuses to cover under warrantee despite car being only three years old. Both social media and NHTSA have multiple complains from other kia Telluride owners of identical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534221July 24, 2023
ENGINE
Over the past 2 weeks my Telluride has stalled when restarting at a turn or sign sign 3x. I didn't take it to the mechanic yet because it restarts fine and there are no lights on the dashboard or codes so I know the mechanic would send me away. Tonight I was driving home on a local highway and heard horrific sounds coming from the car and smoke from under the hood. I pulled over to the side of the road, the lights all came on the dashboard, and the car turned itself off and would not come back on. I had to be towed. After my Telluride was up on the flatbed, the tow truck driver told me it was bad news. He pointed to some liquid and debris on the road and told me those were pieces from my engine. My engine blew up! He said it was a known thing with Kia engines. My car is 3 years old and had 69,500 miles on it. i have made sure it has all needed upkeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533659July 21, 2023
EXTERIOR LIGHTING
I live in the desert where there isn't any light at night. I was driving home as usual and my highbeams would not turn on. I couldn't see very well because it was so dark and had to go really slow and way under the speed limit. I was so nervous due to the lack of visibility. It put myself and my young kids in danger. I don't feel safe driving at night now. There was no warning indication on the dash. It shows the blue highbeam light when I turn them on, but they don't actually go on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532868July 17, 2023
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
Windshield cracks with minimal pressure. I have replaced 3 windshield within a year. The smallest rock causes chips that instantly spread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532431July 15, 2023
EXTERIOR LIGHTING
The high beam headlights have stopped working out of the blue. The standard headlights are working. I live in dark rural area and rely on these high beams for night driving. Wondering in there is going to be a recall to repair this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530832July 7, 2023
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
The contact owns a 2020 Kia Telluride. The contact stated that while driving at night at an undisclosed speed, the high-beam headlight switch was activated; however, the high beam headlights failed to operate as designed. The contact was concerned that the failure could cause an accident because the illumination was not adequate while driving at night. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530354July 4, 2023
ELECTRICAL SYSTEM
I had service on my vehicle on 6/1/23. Now my vehicle has lost complete power several times while driving. The vehicle shuts completely down and the hazards or no other function works when this happens. I lifted my hood and open the positive battery box and the vehicle turns back on. When this happens the rear seats automatically move and fold on their own. I have witness to this event happening on 3 occasions. I reported this issue to kia on 6/30 and I have gotten no response from corporate or the dealership service department where the service was performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529787June 30, 2023
SUSPENSION
The Rear Self Leveling shock absorbers are making a clunking noise and appear to have failed. Very stiff suspension which causes handling problems. Kia dealers are unresponsive in fixing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527837June 20, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Had my seven year old Granddaughter in my vehicle and was momentarily distracted and the traffic in front of me stopped for geese crossing. I was in cruise control and my forward collision warning system failed to work! No accident as I took the ditch. KIA America Inc. had a voluntary recall for this problem and I took it in to my dealer and they reprogrammed the system. Did not work so I called KIA to see when there would be a recall? They told me to take my vehicle to a different dealer? As this is a safety issue I am concerned and even though they acknowledged it is a problem they seem to not want to do anything!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527725June 19, 2023
EXTERIOR LIGHTING
The high beams are not working, since the low beams work there is no reason to change bulb as it only has one. It appears that the shutter is not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527401June 16, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
WHILE I WAS DRIVING MY FORWARD COLLISION WARNING INDICATOR STARTED FLASHING ON MY DASHBOARD WHILE A DINGING SOUND WENT OFF. THERE WAS NOTHING AROUND ME, THEN MY TIRE PRESSURE WARNING STARTED GOING OFF WHILE MY PRESSURE WAS FINE. THE INDICATORS WOULD SWITCH BACK AND FORTH BETWEEN BOTH WARNINGS, THEN MY MIRROR SENSORS WERE INDICATING THAT SOMETHING WAS NEXT TO BOTH OF MY MIRRORS WHILE NOTHING WAS THERE. THEN ALL OF MY WARNING INDICATORS BEGAN FLASHING AND CONTINUED TO FLASH. ONCE THESE ISSUES STARTED MY BACK UP CAMER NO LONGER WORKED WHILE I WAS IN REVERSE. I BROUGHT MY VEHICLE DAYS LATER WHEN THE ISSUE PERSISTED TO THE PLACE I BOUGHT IT AND THEY ARE ORDERING A NEW BACK UP CAMERA WITH NO REAL EXPLANATION. CONSIDERING THIS RELATES TO A COLLISION WARNING SOMETHING IN THE VEHICLE MEANT TO PREVENT A COLLISION, NOT WORKING PROPERLY MY OPINION IS THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526852June 13, 2023
VISIBILITY/WIPER
Driving down the highway and notice a small chip in the windshield.We heard no impact noise while driving. It went from a micro chip to the attached picture in approx an hour. We are outraged because we just repaired our windshield last week from an unknown chip/crack that we came outside to one morning. It spread from the rear view mirror area to the passenger edge of the windshield in 2 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526398June 10, 2023
ELECTRICAL SYSTEM
About a few weeks ago my family and I were on our way to Disney for vacation. While on the highway driving around 70+ mph the vehicle suddenly made a big bang sound. The radio shut off and the checkESC (electronic stability control) message popped up on the display. A few miles later it did the same thing. Good thing we had just started our 10 hour drive to be able to take a back road back home doing 55 mph to switch vehicles. Once we got back from our vacation, we took it to a Kia dealership. On our way to the dealership the radio was constantly rebooting itself and then the big bang will happen. The dealership said they could not duplicate the issue and fixed the recalls instead and called us to come pick the car up. On our way home from the dealership, the radio again started rebooting itself. We tried to take it to an Hyundai dealership because it’s a lot closer to our house, only to find out when we got there that they don’t have the equipment to electrically work on a Kia product. So on our way home from the Hyundai dealership the radio starts doing the same thing and while going over an overpass, it did the bang thing twice. The bang feels like the car is stopping and starting back up really fast while the car is in gear and rpm’s jump up as well. It all starts with the radio constantly rebooting itself nonstop. As of 6/10/23 the car is back at the Kia dealership. After explaining and showing recorded videos to the service advisor, they claim the car cannot possibly be repaired unless they are able to duplicate the issue. They think we have an issue with the radio constantly rebooting itself, which we do, but it’s more so of a safety issue of the car shutting itself off while driving. We purchased this vehicle 2 months ago and have put less than 2500 miles on it. Also the other day, we were pulling up to our home and when I put the car in reverse to back in, the car shut off. This has to be the worst purchase we have made. It only has 54,000 mikes on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526309June 9, 2023
EXTERIOR LIGHTING
Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525508June 5, 2023
EXTERIOR LIGHTING
High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524132May 27, 2023
UNKNOWN OR OTHER
The car will NOT start with a ESC warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524085May 26, 2023
VISIBILITY/WIPER
We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523245May 22, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523047May 20, 2023
EXTERIOR LIGHTING
High beams do not work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522642May 18, 2023
EXTERIOR LIGHTING
My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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