Kia Telluride Complaints (2021)

374 consumer complaints on file.

#11450915February 8, 2022
ENGINE
When starting in the cold (approx 30 degrees F or less), the Kia has a very high pitch squeal. The sound appears to be coming from inside the engine and is NOT a pulley or slipping belt. There is a lot of discussion about this issue on the web, and Kia has not issued any resolution to any of the customers who have complained and taken to dealers. This link is not my car but is the same noise - if necessary, I too have my own video I can share. https://drive.google.com/file/d/1-68J5bocqVxzPLIDpabmgd_St6CMoxky/view Note: Dealer was able to replicate, and has a video of the issue from us, but has stated that they do not know how to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448838January 25, 2022
VISIBILITY/WIPER
Sustained small rock chip in lower left of windshield. After a few miles formed a crack that extended half way across windshield. Research shows that Kia claimed 2020 vehicle issues and would replace windshields for no charge. They will not for 2021 Kia Telluride. I feel they have a quality issue in the windshield of the model I own, yet they refuse to take ownership if the issue. I see forums with owners having the exact same issue. I have owned vehicles for over 50 years and have never seen a windshield crack as easily as these.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447653January 16, 2022
ENGINE
On cold mornings when the temperature falls below thirty degrees, the car emits a loud screeching noise from the area of the throttle body. I had the belts and pulleys checked at my last oil change (two weeks ago) and they were fine. It it’s distinctly coming from the area of the air intake and throttle body. The high pitched squeal will last for about 10 seconds and stop. By the time the vehicle gets to the dealer, it has warmed up or the temperature has gone above 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447121January 11, 2022
EXTERIOR LIGHTING
Optional LED headlight buckets fog up and will not dry out. Kia has a service bulletin out regarding this issue, it was performed and the situation has not improved. Recently, in minus 20-30 degree F weather, the condensation inside the housing frosted up the entire inside of the housing. The LED headlights do not generate enough heat to adequately melt the frost creating decreased headlight performance. The vehicle has been into the dealer multiple times and the service bulletin was performed once and the desiccant packs were replaced the second time. The frost issue occurred after both had been done. Kia states that this is normal operation for their LED headlight bucket and the dealership, claiming to be under orders from Kia will not dedicate any more time to the investigation of my issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445791January 1, 2022
VISIBILITY:WINDSHIELD
Windshield cracked and quickly spread with no sound or impact. Inspection at dealership reveals a tiny chip along the crack that the dealership says indicates and impact. Windshield seems very fragile as I have had other cars that have suffered more serious impact and not had major cracking issues. Also windshield replacement cost is very high as the dealership claims they need to recalibrate the camera that is use for lane keep assist. The previous years also had windshield issues that were covered by warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444241December 18, 2021
VISIBILITY/WIPER
While driving, small amount of snow fell from roof on to windshield and was unable to see the road clearly. Wipers were unable to lift the small about of snow to clear the windshield. Luckily I was not on a busy road an was able to stop. After clearing the small amount of snow the wipers were able to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444011December 16, 2021
VISIBILITY/WIPER
A tiny rock hit the windshield going 30 miles an hour. The crack has consistently grown every day. My whole windshield has to be replaced. I've never had a vehicle that has such a weak windshield. This car is only 11 months old. The crack is horizontal and affects my view if the road because it's right in the middle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443738December 14, 2021
ENGINE
As I started the car, it began to shake and shudder while idling. And the check engine light turned on. I could smell the unburied gas inside the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443178December 8, 2021
EXTERIOR LIGHTING
Kia has been on notice of the Telluride's deficient headlights with the ES model since at least 2019 and have done nothing. The highest end model has LED lights so Kia is more than capable of fixing this problem. I know that dozens of consumers like myself have filed complaints with the NHTSA and other organizations and nothing has been done. I have called Kia headquarters at least 3 times to complain. The headlights do not provide enough light to safely drive at night. I'm not an engineer (I'm a lawyer) but I know that the design is faulty. Now that it's wintertime and dark at 5:00, I am unable to drive the car at night for fear of killing myself, my family, a pedestrian, or pet. Why hasn't NHTSA done anything to investigate these numerous complaints? Why have years gone on with resolution or recall? Is Kia (or the NHSTA) waiting for someone to actually die before they do something? (It seems so based on the below questions). I guess it's not enough that consumers like myself can't use our cars at night. I CAN'T BE ANY CLEARER: SOMEONE IS GOING TO GET KILLED. YOU ARE ON NOTICE. Please let me know the results of your investigation into this matter because this has gone on long enough. Conduct an investigation and get to the bottom on this please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441954November 29, 2021
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
What happened: The analog speedometer and digital speedometer were not working. I was driving the car and I would be moving but my speedometer and digital readout remained at 0 mph even with my RPM showing as moving. All other gages and read outs were working except for speed. Safety risk for myself and others: I was unaware of how fast I was driving Problem also happened once prior a few weeks ago I put the car into Park and put back into Drive and it fixed it. This time however when I tried that it did not fix the issue. I even tried turning the car off and back on and it did not fix the issue. The issue was fixed after waiting until the next day to drive and when I got in to drive it worked again. Unable to repeat the issue as it is happening sporadically and does not seem to have a specific cause. There were no warning lamps, messages or other symptoms of the problem prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440124November 11, 2021
VISIBILITY/WIPER
The front windshield cracked. There was no known hit by an object and the windshield has cracked on the passenger side and continues to grow. Visibility is reduced due to this crack and it is a known issue in the 2020 model year and it appears to be continuing in the 2021 model year. The windshield will need replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438439October 27, 2021
VISIBILITY/WIPER
Two chips are in the windshield . Low speed. Then the windshield cracked. At low speed and nothing hit the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437388October 19, 2021
VISIBILITY/WIPER
Windshield chipped very easily when driving on the highway. Only have 2000 miles on here. Reading this model has this issue commonly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436384October 12, 2021
VISIBILITY:WINDSHIELD
The windshield on my vehicle chips and crack easily. It is a common problem among other Kia Tellurides as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436039October 8, 2021
UNKNOWN OR OTHER
The sunroof exploded on us driving down the highway. We had the sunroof close, but the shade was open so glass fell down on us when driving. There was a loud pop when this happened, but we didn't see any objects flying towards our car before this happened. Looking this issue up, it appears to have happened to other owners of this car. Glass hit me in the face while driving at highway speeds, luckily I remained in control of the car. There were no other symptoms prior to this happening, and the car was taken into the dealer for inspection afterwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435703October 6, 2021
VISIBILITY/WIPER
UNKNOWN. Crack on the windshield appeared overnight. Starts at the top of the windshield and comes down the center, affecting visibility. Vehicle did not provide any warning or indication prior to the crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435493October 5, 2021
VISIBILITY:WINDSHIELD
Windshield cracked while driving starting at drivers side edge under trim propagating left to right across half the windshield. There was no impact from an object; simply stress crack. This has been shown to dealer and confirmed by the glass shop they use as “no impact” crack. It affects safety because it is directly in drivers vision and is blinding when the sun reflects and refracts through the crack. No action taken by dealer to replace the windshield. Seems clear that this is a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435245October 2, 2021
UNKNOWN OR OTHER
3 cracks from separate small rock incidents in one week period on front windshield. Never had a crack on any of my cars in 10 years and in a week I got 3 different ones at different times with the Telluride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433571September 20, 2021
VISIBILITY/WIPER
While driving at speed no more than 55mph a small pebble hit my windshield by the mirror and created a small chip that within minutes changed into full blown crack on my windows. It’s a SAFETY issue. There is no option of fixing the windshield it needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433328September 17, 2021
SERVICE BRAKES
The brakes on my 2021 Kia Telluride failed while pulling into my side entry garage. The Telluride's brakes went limp, losing pressure and dropped to the floorboard. The Telluride crashed into the interior of the garage, coming to a complete stop after slamming into the foundation of the house. Once stopped, the Telluride could be put in park and braking was restored. Home surveillance captured the event and it is available for viewing at: https://youtu.be/AdJ6tXyK57k
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Telluride