Kia Telluride Complaints (2020)

777 consumer complaints on file.

#11610235August 22, 2024
UNKNOWN OR OTHER
The paint on my pearl white 2020 telluride is peeLing off in sheets in the roof. The car has less than 100,000 miles and should not be doing this. Multiple people including the ones in a lawsuit with kia have had this problem and it needs to be addressed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609432August 19, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
The wind deflector/bug guard on the sunroof broke and pieces from the broken mechanism proceeded to lodge themselves throughout the track of the sunroof causing the entire track system to break/malfunction. There are several screws that were snapped from the plastic track, which then left the sunroof glass “bouncing” and unsecured on the car. If this was not noticed prior to hitting the highway or driving with any sort of speed I am confident the sunroof would have shattered causing a hazards for myself and children in the vehicle or flown off the car causing a hazard to others on the road. The car is currently at a KIA dealership being looked at, to which they suggested this because it’s becoming more and more “common”. Additionally it is not a cheap fix, quoted just under $4000 for parts and labor. Absolutely no warning lights or indicators stating the sunroof was “open” or malfunctioning. Even once it was no longer attached to the track/bracket system it was not triggering the light indicating it was open like it does normally and with all other doors/windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607880August 12, 2024
SEATS, STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Tonight I tried to open my sunroof for some fresh air while relaxing in my vehicle. My sunroof made some weird cracking noises and is jammed open. I only used my sunroof 2 to 3 times. However, it's in the stuck position and sounds like crushing glass when I try to open it. My rear right passenger folds down on its own. My grandson has been folded into the seat multiple times. I contact kia and got no resolution. This is dangerous. I went to retrieve my backpack from my backseat yesterday and when I set the sear back it made a auto sound, it slid completely forward hitting me in my face. The seat ejects by itself often and it a safety risk to my family and i. I checked kia forums only to find this is an huge issue and spoked about hundreds of times involving telluride and Sorento models. I'm afraid my sunroof glass with break.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11607518August 9, 2024
SUSPENSION, UNKNOWN OR OTHER
The back self-leveling shock absorbers have failed. Even the slightest bump has my back passengers in danger of hitting their heads. In reading various forums, this is a problem with the 2020 Tellurides with the tow package.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606936August 7, 2024
EXTERIOR LIGHTING
The recall 24V148 regarding headlight High beam issue from Gebruary of thus year still has no remedy in order to fix the issue. It has been 6 months and the dealerships just say sorry we don't have any solution even though the recall associated with my car doesn't apply due to the headlamps being replaced with completely different ones already myself. Why is it being allowed that y kkntha later they still don't have a solution so this causes issues with my income because I can't rent my car out due to the open recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607025August 7, 2024
UNKNOWN OR OTHER
My 2020 Kia has peeling paint. I looked online and see that it's a big issue and theres even a class action lawsuit. Sites said to file a complaint here to document it. In 2022, the paint started peeling near my sunroof. I didn't do anything about it since it was a small area. It has now continued peeling to the point that I started looking at warranty information since it's obviously an issue with the paint...it peels off like nail polish. The warranty ended at 36,000 miles and I now have 50,000. The issue first started when I had 33,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606059August 2, 2024
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM
My check engine and oil lights have come on more than once around the time of needing an oil change. During that time, the engine bucks, and the RPM revs high and low. The Kia Service Dealer, both times, stated that the light was coming on because the oil was low. The first time they replaced the spark plugs as a precaution, since the check engine light state miss-firing. That didn't fix the problem, because the light came one again right before the next oil change was needed. And this time, the car actually stalled out at a red light. They said the oil was really low the second time. I asked where the oil could be going. They said it wasn't leaking that they could tell, and that Kia says its ok to lose about a quart every 1000 miles. I don't agree with that, especially with a 4 year old car. So I had another family member drive the car while I followed, and sure enough I saw black smoke coming out of the tail pipe. So, the engine is burning the oil. On top of all this, I noticed that the screen (which they just did a software update on) right side compass keeps appearing suddenly and then disappearing, without anyone touching the screen. Then I noticed yesterday, after I parked. The Emergency Brake turned out all by itself, without me pulling the button up. The red light indicator came on also, then turned off and on and off. Lastly, the forward movement button on the driver side button doesn't work, which I thought was supposed to be repaired as part of the last recall. All in all, I am afraid to drive this car because I think the engine or seat is going to catch fire at any moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606085August 2, 2024
ENGINE
The contact owns a 2020 Kia Telluride. The contact stated while driving at slow speeds, the contact had driven over the tire tread from a tractor trailer. Due to the failure, several warning lights appeared on the instrument panel. The vehicle was taken to an independent mechanic where the vehicle was serviced; however, the warning lights appeared back on the instrument panel soon after return of the vehicle. The vehicle was taken back to the independent mechanic where it remained for over two weeks. The contact reached out to the mechanic and was informed that an abnormal knocking sound was coming from the engine. The mechanic then towed the vehicle to a dealer where a diagnostic test was performed. The contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603689July 22, 2024
UNKNOWN OR OTHER
Unknown- my 2020 Telluride doesn’t even have 60,000 miles on it. I have only used the sunroof a handful of times and realized it won’t open all the way when I tried it. Realized there’s a metal piece that’s connected with plastic that has snapped off. After searching about it, I’ve seen so many people comp about this same issue and how expensive it is to fix. Why hasn’t there been a recall on this if so many are having the same issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603272July 18, 2024
UNKNOWN OR OTHER
Windshield replacement 2 times in three years and about to have it replaced again six months after replacing it. It seems little thing that hit the windshield will crack it. I asked KIA if they had complaints about windshields problems and was told no. I getting expensive replacing it every six months or ever year. I believe it cheaply made and the won’t admit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602711July 16, 2024
UNKNOWN OR OTHER
While driving the vehicle I opened the sunroof. The sunroof appeared to be stuck with a metal object attached to the wind reflector popped off and came inside the vehicle. Had it been closer to my face it could have caused grave danger, if it had struck my eyes. The piece appears to have attached to the wind reflector and frame of sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602788July 16, 2024
UNKNOWN OR OTHER
2020 Kia Telluride Snow White Pearl paint chipping on top of windshield exposing primer. Known issue regarding Kia and white paint colors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602025July 14, 2024
STRUCTURE:BODY
I purchased a used white 2020 Telluride EX with 47,000 miles in November of 2023. I noticed 4 or 5 what looked like chips in the paint on the body along the top of the windshield. They have slowly gotten larger, one becoming about the size of a half dollar coin. There is no safety risk. I haven't made an appointment yet but will be in the next week since I now have 57,000 miles and the warranty runs out at 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600997July 10, 2024
ENGINE
In November of 2023 my our Kia Telluride began giving us issues. It would act as though it wanted to die/shut off while idling at stops or even during acceleration. We took it to a local mechanic that we always go to. They told us the car was 4 quarts low on oil, even though it had only been about 3,000 miles since the last oil change. Since it was under warranty called the dealer to get an appointment. They told us it would be several weeks, however, it finally did die on my wife while driving on the interstate to work one morning. She immediately called the dealer, who agreed to look at the car that week. Thus began the 5 months of back and forth to the dealer for continuous "testing". Finally, at the beginning of April 2024 we got the ok from Kia to move on the next round of testing. We had an appointment to drop it it off on 4/29/2024. I am filing this complaint on July 10, 2024, and our car has been sitting in their parking lot inoperable since. Initially we were told it would be 2-3 weeks to get a new engine under warranty and each time we have called the dealer or Kia, no one can give us an ETA on the new engine. We now have a vehicle that has been sitting in hot sun getting weather damage for the past 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600601July 9, 2024
ENGINE
Engine is burning oil now has a rod knock. It’s been sitting at the dealership for two weeks, so haven’t heard anything back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600102July 8, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Sunroof went off track and will not close. Took it to the dealership and it will need a totally new sunroof assembly totaling $5,000 because the sunroof got off track on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599332July 5, 2024
VISIBILITY/WIPER
Tried to open sunroof and it tore itself apart and tore itself off of the tracks and now I can not close the sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598137July 2, 2024
SUSPENSION, STEERING
Very bumpy ride. Shocks had failed. The shock failure was part of another problem from the shock insulator and absorber. The vehicle became very dangerous and unstable to drive at high speeds (freeway). Shock failure and suspension potentially caused additional problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598396July 2, 2024
POWER TRAIN
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V214000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, the vehicle rolled down from the driveway of his home while his son was in the backseat. The contact attempted to stop the vehicle and was knocked down by the door and the vehicle ran over the contact's foot. The vehicle was stopped by the contact when he engaged the brake pedal, but the vehicle crashed into his neighbor's vehicle. The crash was minor. The contact stated that no warning lights were illuminated. The contact was taken to the local hospital. The contact stated he suffered a contusion in his foot and was diagnosed with a crushed injury by the local hospital and he also stated his son was traumatized from the incident. A police report was not filed. The dealer was not contacted and the vehicle was not repaired. The manufacturer was made aware of the failure The failure mileage was approximately 68,213. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11597955July 1, 2024
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact stated while driving at approximately 40 MPH, the contact attempted to activate the high beam headlights; however, the high-beam headlights failed to function. No warning lights were illuminated. The contact stated that the high beam headlights warning light illuminated but failed to function as intended. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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