Kia Soul Complaints (2014)

905 consumer complaints on file.

#11378258December 7, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING ON INTERSTATE 75 NORTH IN MARIETTA, GA WHEN MY VEHICLE SUDDENLY LOST POWER IN FRONT OF AN 18 WHEELER. I WAS ABLE TO NAVIGATE OFF THE NEXT EXIT. THERE WERE NO WARNING LIGHTS LIT ON MY DASH AND THERE HAD NOT BEEN ANY LIT PRIOR TO THIS INCIDENT. JUNE 2020 MY CATALYTIC CONVERTER WAS REPLACED UNDER RECALL #SC176. ALL OF THE SYMPTOMS POINT TOWARDS ENGINE DAMAGE THAT OCCURRED PRIOR TO THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378069December 6, 2020
ENGINE, POWER TRAIN
NOVEMBER 25TH ON MY WAY TO WORK I STARTED HEARING A RATTLE WHILE DRIVING ON HWY 30. ABOUT A MILE FROM MY HOUSE. THE NOISE DIDN'T SEAM TO BE PRESENT WHILE RPM WAS UNDER 3,000RPM SO I DECIDED TO BE CAUTIOUS OF RPM AND NOT PUSH MY CAR TOO MUCH THAT MORNING. AS I PULLED INTO THE PARKING LOT THE ENGINE STOPPED, AND THE OIL LIGHT FLICKERED. I STARTED THE CAR AND PARKED IT. AFTER WORK THE CAR STARTED FINE BUT AS I PULLED INTO THE ROAD I HEARD THE RATTLE AGAIN SO I WENT TO THE NEAREST PLACE I COULD TO BUY OIL. BEFORE CHECKING I PURCHASED A QUART AND FOUND OUT I HAD ENOUGH OIL IN THE CAR. THE RATTLE WAS STILL PRESENT SO I PURCHASED OIL, FILTER AND DECIDED NO HARM WOULD COME FROM REFRESHING THE OIL IN THE CAR. I KEPT MY RPM UNDER 3,000 ON MY WAY HOME AND EXPERIENCED SOME SUDDEN SPEED SHIFTS WHILE USING CRUISE CONTROL, BUT KEPT A SLOW AND STEADY PACE. AT THE TOP OF A HILL NEAR MY HOME THE ENGINE MADE SOME LOUDER NOISES AND STOPPED THAT IS THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON. I BUMPED THE CAR INTO NEUTRAL AND COSTED INTO MY DRIVEWAY. I LATER TOWED MY CAR TO IT'S PARKING SPOT, NOT WANTING TO MAKE A POTENTIAL ISSUES WORSE. AFTER CONSULTING WITH A MECHANIC, HE. SUGGESTED AN OIL CHANGE MAY BE THE FIRST ACTION TO FIX THE ISSUES. I CHANGED THE OIL IN PLACE AND RECORDED MY ATTEMPTS TO START THE VEHICLE AFTER. MECHANIC CONSULTANT SAID THE FIRST ATTEMPT AFTER OIL CHANGE SOUNDED LIKE A KNOCK THAT HE DID NOT THINK WOULD BE A LONG TERM ISSUE. BUT THE SECOND ATTEMPT STARTED INTO A LOWER ROD KNOCK AND ADVISED TO NOT ATTEMPT TO START THE CAR AGAIN UNTIL IT'S IN A SHOP WITH PROPER DIAGNOSTIC EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378049December 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING AT 55MPH,WHITE SMOKE BEGAN POURING FROM REAR OF VEHICLE FROM UNDER CAR AND EXHAUST. ALL WARNING LIGHTS CAME ON WE GOT THE CAR TO THE SIDE OF THE HIGHWAY AND IT STALLED AND WOULD NOT RESTART, WAS TOLD BY LOCAL DEALER A NEW ENGINE WAS NEEDED. ALL OF THESE SYMPTOMS ARE COVERED UNDER THE RECALL AND SERVICE BULLETINS, PLEASE HELP THIS IS OUR ONLY VEHICLE AND WE CAN'T AFFORD THE NEW ENGINE THAT SHOULD BE COVERED, THANK YOU.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11377434December 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO DRIVE OFF THERE WAS A KNOCKING SOUND COMING FROM UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377371December 1, 2020
ENGINE, UNKNOWN OR OTHER
IN MAY 2019 I HAD A REPAIR DONE DUE TO A RECALL ON THE CATALYTIC CONVERTER IN OCTOBER 2020 BARELY 1 1/2 YEARS LATER THE CATALYTIC CONVERTER WENT OUT AGAIN. AS IT WAS OUT OF WARRANTY 1YR IT WASN'T COVERED. I HAD IT REPLACED AT MY COST A PART THAT SHOULD HAVE LASTED 10PLUS YEARS ONLY TO HAVE MY CAR STALL AS I WAS DRIVING TO WORK NOT EVEN A MONTH LATER. I HAD IT TOWED DIRECTLY TO KIA DEALERSHIP WHERE IT IS STILL CURRENTLY. THEY SAID THE ENGINE IS BAD AND NEEDS TO BE REPLACED. KIA STATES THAT GOOD WILL DOESN'T EXTEND THE ENGINE REPLACEMENT DUE TO THE FACT THAT THE CATALYTIC CONVERTER WAS OUT OF WARRANTY. THIS VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY WITH LIGHTS FLASHING AND A RUMBLING OF THE CAR; THANKFULLY I WAS ABLE TO RESTART IT AND MOVE OVER SO THAT WE WEREN'T HIT AS MY DAUGHTER WAS IN THE VEHICLE WITH ME. I HAVE HAD TO CHANGE COILS, SPARK PLUGS HAVE MULTIPLE CANS OF OIL AVAILABLE AS IT BURNED THROUGH OIL IN BETWEEN OIL CHANGES AS THOUGH THERE WAS A LEAK. NO LIGHT EVER INDICATED THAT IT WAS LOW WE JUST HAD TO CONTINUOUSLY CHECK IT FOR OIL AND IT WOULD USUALLY BE MORE THAN 1 QUART LOW. THESE PROBLEMS ALL STARED AFTER THE SUPPOSED FIX IN MAY 2019. THIS VEHICLE IS A SAFETY HAZARD AND SHOULD BE RECALLED COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377397December 1, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR HAS BEEN BURNING OIL IN AN ABNORMAL RATE. IT BEGIN AT THE BEGINNING OF 2020. I ALWAYS TOOK MY CAR FOR RECOMMEND MAINTENANCE TO THE KIA OF CARSON IN CALIFORNIA. NOW ABOUT EVERY MONTH I HAVE TO TOP OFF THE OIL. AN ESTIMATE OF LESS THAN 600 MILES PER MONTH. SOMETIMES WHEN I AM AT A LIGHT THE CAR WILL SHAKE A BIT. ALSO IF I USE THE AC THE CAR WILL SHAKE A BIT AS WELL IT DID NOT DO THAT BEFORE. IF AM DRIVING I DON'T FEEL THAT SHAKES. THE FIRST TIME THAT I NOTICED SOMETHING WAS GOING ON I WAS AT STOP LIGHT AND MY CAR SHAKED AND FELT LIKE IT WAS GOING TO TURN OFF. AFTER THAT IT SHAKES IF AM TOO LONG AT A LIGHT BUT NOT TOO HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377176November 30, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN USING A TURN SIGNAL WITH THE HEADLIGHTS ON, ONCE THE TURN SIGNAL RELEASES, THE HEADLIGHTS WILL FLICKER AND OFTEN GO OUT COMPLETELY. THIS HAPPENS IN TOWN, AND AT HIGHWAY SPEEDS. IT IS DANGEROUS AT NIGHT, WHEN THE HEADLIGHTS ARE NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376708November 27, 2020
SERVICE BRAKES
INTERMITTENT LOSS OF BRAKES (NO PRESSURE, STRAIGHT TO THE FLOOR, PUMPING DOES NOT HELP), EXTREMELY DIFFICULT TO REPLICATE ON COMMAND. AFTER LOSS OF BRAKES IN A PARKING LOT, THEN AT AN INTERSECTION, REPLACED ALL ROTORS/PADS, MASTER CYLINDER AND NO LEAKS OR OTHER WARNING SIGNS. GIVEN ISSUE WITH REPLICATION, NEVER RECEIVED A DIAGNOSTIC CODE AFTER 4 WEEKS OF TRYING. REPLACED ABS SYSTEM, AS ONLY OPTION LEFT TO FIX A BRAKING ISSUE, AND ISSUE APPEARS TO BE RESOLVED. KIA HAS HAD PROBLEMS WITH ABS MODULES BUT ONLY RECALLED FOR CERTAIN VEHICLES WITH FIRE HAZARD. SPENT THOUSANDS OF DOLLARS TRYING TO RESOLVE THIS ISSUE AND COULD NOT DRIVE DUE TO SAFETY HAZARD FOR OVER 1 MONTH WHILE TRYING TO FIGURE OUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376032November 23, 2020
WHEELS
AFTER REACHING THE 80000 MILE MARK I NOTICED A SLIGHT VIBRATION IN THE CAR THAT VARIED WITH THE SPEED OF THE VEHICLE. I EVENTUALLY HAD THE TIRES REPLACED AND BALANCED BUT THE VIBRATION DIDN'T GO AWAY. AFTER ELEVATING THE CAR ON IT'S JACK STAND I HAND TURNED THE REAR WHEELS AND LOOKED CAREFULLY. I NOTICED THERE WAS A SLIGHT WOBBLE. I REPLACED BOTH REAR WHEEL HUBS AND THE PROBLEM WAS RESOLVED. THE FACT THE HUBS DIDN'T EVEN LAST UNTIL 100K MILES WAS BOTHERSOME THOUGH. ESPECIALLY CONSIDERED ALMOST ALL THE MILEAGE WAS FROM HIGHWAY TRAVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376024November 23, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS OF MY 2014 KIA SOUL HAVE BEEN FLICKERING ON AND OFF WHILE DRIVING OR STATIONARY. THIS HAS BEEN GOING ON FOR A FEW YEARS NOW. IT HAS BEEN TAKEN INTO A DEALERSHIP BUT AFTER BEING CHARGED THE 80$ DIAGNOSTIC FEE, I WAS TOLD THE ISSUE IS DUE TO A DEFECTIVE NEGATIVE BATTERING TERMINAL CONNECTOR. THE ISSUE IS STILL ONGOING EVEN AFTER REPLACING THE NEGATVE BATTERY TERMINAL. THIS IS THE MOST COMMON COMPLAINT WITH THIS MANUFACTURER. WHEN IS KIA GOING TO ACKNOWLEDGE THE ISSUE AND DO A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375771November 22, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I'VE TAKEN MY CAR TO THE DEALERSHIP A COUPLE TIMES AND I WOULD LIKE TO SEE IF THE CAR CAN BE FIXED BACK TO THE WAY THE CAR ORIGINAL WAS IN PERFECT CONDITION BESIDES NORMAL WEAR AND TEAR. I AM CAPABLE OF FIXING MY CAR IF IT'S MY FAULT BUT I WOULD REALLY LIKE TO HAVE A SECOND HAND SPECIALIST ASSIST IN THIS MATTER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11375330November 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM
LOSES ACCELERATION GOING UPHILL. KNOCKS AND RATTLES WHEN CAR IS TURNED ON. PREVIOUS CAR WAS A SORENTO AND DID THE SAME. SHUT OFF ON ME IN THE MIDDLE OF THE FREEWAY WITH MY CHILDREN AND MYSELF IN IT. FELT LIKE THE ENGINE FELL OUT FROM UNDERNEATH THE VEHICLE. I SEEING THE BEGINNING PHASES OF THE SAME ISSUE WITH MY SOUL. IM SCARED THAT THIS CAR WILL NOT ONLY SHUT OFF ON ME WHILE DRIVING ON THE FREEWAY BUT THAT IT MAY COST ME MY LIFE IF SOMEONE WERE TO REAREND ME WHEN MY CAR LOSES POWER TO AN ISSUE NO ONE SEEMS TO KNOW WHAT THE PROBLEM MAY BE. THERE SHOULD BE A RECALL ON ALL KIA ENGINES AND IS POOR MANUFACTURING. MAJOR ISSUES WITH THIS BRAND OF CAR IS THE ELECTRICAL, ENGINE AND THAT IT SUCKS UP SO MUCH OIL WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374408November 13, 2020
ENGINE
ROD BEARING FAILURE CAUSING THE ENGINE TO SEIZE. HAPPENED WITH NO WARNING SIGNS, AFTER GETTING THE VEHICLE'S OIL/ENGINE CHANGED OR FILTERED AN UNUSUAL AMOUNT OF TIMES. SEEMS TO BE HAPPENING BETWEEN 80K-120K MILES ON AVERAGE. WHEN ENGINE SEIZED THE SOUL DROVE AS NORMAL, BEGAN MAKING A KNOCKING NOISE AND SECONDS LATER IT SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374272November 12, 2020
ENGINE
DRIVING DOWN THE HIGHWAY AND VEHICLE ENGINE STARTED TO LOSE POWER AND MAKE A LOUD NOISE. WAS ABLE TO PULL OVER BEFORE IT STOPPED. HAD IT TOWED TO A SHOP AND THE MECHANIC SAID ENGINE FAILURE WITH METAL SHAVINGS IN THE OIL. OIL HAD BEEN CHANGED APPROXIMATELY 6 WEEKS PRIOR TO FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374363November 12, 2020
ENGINE
WHILE DRIVING ON HWY ENGINE FAILURE:(BEARING ROD KNOCKING,THROWN ROD,ENGINE SEIZURE) LOUD ENGINE KNOCKING CAUSED BY BEARING ROD KNOCKING THEN A LOUD SOUND (ROD GETTING THROWN) ENGINE FAILURE.THROWN ROD CAME THROUGH ENGINE BLOCK AND HIT STARTER. THE ENGINE SEIZED WHILE ON THE HWY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374093November 11, 2020
ENGINE
MY FIANCE AND I WERE DRIVING WE PULLED ONTO THE BUSY HIGHWAY IN JOPLIN MISSOURI THE CAR JUST STALLED OUT AND DIED OUT OF NOWHERE..NO CHECK ENGINE LIGHTS NO WARNINGS JUST DIED WOULD NOT START BACK UP MY FIANCE FINALLY GOT IT TO START BACK UP IT MADE IT TWO MILES THEN STALLED AGAIN IN THE MIDDLE OF A BUSY INTERSECTION!! I HAD MY TWO GIRLS WITH ME IT WAS POURING RAIN WE HAD TO PUSH THE VEHICLE TO SAFETY!! STUCK WITH TOW FEES SHOP FEES NOW ONLY TO FIND OUT A WEEK AFTER THIS HAPPENED THAT A RECALL HAS BEEN PUT OUT FOR THE SAME THING THAT HAPPENED TO US!! WE CALLED KIA IMMEDIATELY THEY REFUSE TO DO ANYTHING AND WANT US TO PAY AGAIN TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP SO THEIR MECHANIC CAN INSTALL A SOFTWARE THEN DIAGNOSE IT THEMSELVES!! DAMAGE ALREADY DONE AND THEYRE NOT GOING TO DO ANYTHING ABOUT THEIR SCREW UP!! THEY SHOULD BE SUED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373775November 9, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WITH THE HEADLIGHT SWITCH ACTIVATED, THE LOW BEAM HEADLIGHT CONTINUOUSLY FLICKERED CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER DENNIS DILLON KIA LOCATED AT 9501 WEST FAIRVIEW AVENUE ' SUITE. B, BOISE, ID 83704, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373642November 8, 2020
ENGINE
THIS IS AN UPDATE TO WHAT I PREVIOUSLY REPORTED. THERE IS CURRENTLY ONLY A RECALL FOR THE BASE MODEL OF THE KIA SOUL BUT THIS IS AFFECTING THE + AND ! MODELS OF THIS VEHICLE AS WELL AND 19V120000 RECALL DEFINITELY NEEDS TO BE EXTENDED TO COVER ALL ENGINES IN ALL MODELS OF THIS VEHICLE, THE 2.0L GDI. AS PREVIOUSLY MENTIONED IN MY PRIOR COMPLAINT, MY VEHICLE WAS WELL MAINTAINED AND WHILE DRIVING MY CAR MADE A LOUD NOISE AND LOST POWER AND BEGAN TO SLOW DOWN. NO WARNING LIGHTS DISPLAYED ON MY VEHICLE. IT WAS DISCOVERED THAT THE ROD HAD PIERCED THROUGH THE ENGINE BLOCK CAUSING THE OIL TO LEAK. THIS IS URGENT THAT THIS RECALL IS EXTENDED TO THE 2.0L ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372931November 3, 2020
ENGINE
THE ENGINE BLEW, LEAKING OIL. APPARENTLY A LIFTER WAS MAKING A TAPPING NOISE, WE WERE TOLD THE ENGINE WAS UNREPAIRABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372580November 2, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS FLICKER OR GO OFF WITH NO WARNING. IN ADDITION, ALL INTERIOR LIGHTS AND DISPLAYS FLICKER AT THE SAME TIME. THIS HAS HAPPENED BOTH WHILE VEHICLE IS IN MOTION AND STOPPED. THE RADIO AND COOLING/HEATING SYSTEM DO NOT APPEAR TO BE IMPACTED. THIS HAS HAPPENED REPEATEDLY, AND TONIGHT THEY WENT BLACK AND STAYED OFF UNTIL I PULLED OVER AND TURNED OFF MY CAR, THEN STARTED IT AGAIN. I WAS NEARLY REAR-ENDED. THE DEALERSHIP IS NOT RETURNING MY CALLS TO TELL ME IF THIS IS SOMETHING THAT IS UNDER AN EXTENDED WARRANTY, UNDER RECALL, OR MY RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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