Kia Soul Complaints (2010)

135 consumer complaints on file.

#11308045February 9, 2020
ELECTRICAL SYSTEM
I WAS PLAYING THE RADIO, WHEN THE SOUND WENT OUT. NOW WHENEVER I TURN THE RADIO ON, I SOMETIMES HEAR A POPPING SOUND AS IF IT IS GOING TO TURN ON BUT THEN IT GOES SILENT AGAIN. THIS HAPPENS WHILE THE VEHICLE IS EITHER STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302443January 28, 2020
ELECTRICAL SYSTEM
A LOUD POPPING SOUND GOES OFF AND THE RADIO SYSTEM AND SPEAKERS ALL GO OUT WHEN I HIT A BUMP IN THE ROAD. IT IS ALSO CAUSING RANDOM LIGHTS TO ILLUMINATE ON THE INSTRUMENT PANEL. I HAVE TO TURN OFF THE CAR TO TURN OFF THE PANEL ONES. I CALLED KIA AND THEY SAID THERE IS NO RECALL FOR THIS PROBLEM. HOWEVER, IT WAS NOTED ON CARS.COM THAT THIS IS A PROBLEM. MY FEAR IS THAT A FIRE MAY HAPPEN DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301110January 22, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE FROM THE RADIO. THE VEHICLE WAS TAKEN TO THE BILL DODGE KIA DEALER (877-583-6175, LOCATED AT 3 SAUNDERS WAY, WESTBROOK, ME 04092) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORTAGE IN THE WIRING HARNESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11269830October 21, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THE BRAKES ARE NOT BRAKING THE WAY THEY SHOULD MAKE A GRINDING NOISE AND THEN STALLED TO STOP I WAS ON I-285 GOING HOME TO JASPER GA ALSO I'VE NOTICED THAT THE GEAR SHIFTER CAN GO INTO ANOTHER GEAR W OUT BRAKE ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268222October 13, 2019
POWER TRAIN, UNKNOWN OR OTHER
CAR DOES NOT RECOGNIZE IT IS IN PARK, AND CANNOT BE STARTED DUE TO SAFETY FEATURE OF NOT BEING ABLE TO START CAR IN GEAR. TEMPORARY FIX WAS DISCOVERED TO BE SHIFT ALL THE WAY TO 2ND GEAR, THEN BACK TO PARK. TAKING TO KIA DEALER TOMORROW TO HAVE 'SWITCH' CHECKED FOR POSSIBLE SHORT. CAR WAS DRIVEN AND PARKED. PROBLEM OCCURRED TWICE. ONCE IN CARPORT THE NEXT MORNING (10/9). THEN IN PARKING LOT AFTER RETURNING FROM SHOPPING IN GROCERY STORE (10/12).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208079May 16, 2019
AIR BAGS
"TAKATA RECALL" THE AIRBAG DID NOT DEPLOY WHEN THE CAR WAS HIT TRAVELING SOUTH BOUND. A VEHICLE PULLED OUT IN FRONT AND COULD NOT AVOID HITTING THE VEHICLE. TRAVELING ON A STRAIGHT WAY ON CITY STREET. INSURANCE HAVE TOTALED THE VEHICLE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11206156May 7, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
HEAD LIGHTS, A/C, POWER WINDOWS, SUN ROOF, WIPERS AND HORN ALL STOPPED WORKING AT ONCE.IT WAS ON A HOT DAY. THEN ALL JUST STARTED WORKING AFTER CAR HAD COOLED DOWN. SAME THING HAPPENED ONCE BEFORE, SOMETIME IN LATE JUNE OR EARLY JULY 2017. I TOOK THE CAR TO THE DEALER AFTERWARD BUT THEY COULDN'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192485March 29, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THIS AND OTHER MODELS OF KIA/HYUNDAI HAVE A VERY COMMON ISSUE WITH AUTO TRANS A4CF1/2 ELECTRICA HARNESS THAT FAILS PREMATURELY AND FREQUENTLY, INCLUDING TEMP SENSOR INTERGRATED INTO IT. CAR NOW HAS 94K AND CODE P0713 FOR THE TEMP SENSOR FAILURE AND RECENTLY P0765 FOR SELONOID D, WHICH IS ALL RELATED TO WIRE HARNESS INSIDE TRANS. TEMP SENSOR FAILS, AND SOLDER CONNECTIONS BECOME LOOSE AND IRRETIC SHIFTING, CHECK ENGINE LIGHTS AND ALL SORTS OF TRANS PROBLEMS START. I WOULDN'T BE SURPRISED UPON OWNERS TAKING CARS TO DEALER OR TRANS SHOP, THEY ARE TOLD THEIR TRANSMISSIONS ARE NO GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191797March 27, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY WITH NO OTHER VEHICLES AROUND AND MY SUNROOF EXPLODED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170642January 17, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING AT LOW SPEEDS, A LOUD NOISE WAS DETECTED FROM THE VEHICLE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS ILLUMINATED AUTOMATICALLY. THE CONTACT ALSO NOTICED SMOKE, WHICH LED TO FIRE, UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE CONTINUED TO REV. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND THEN TOWED TO THE VEHICLE'S INSURANCE COMPANY. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY TOWED THE VEHICLE TO ANOTHER UNKNOWN LOCATION WHERE THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11162496December 19, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE NEAR THE HEADLIGHT BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S DAUGHTER SUSTAINED A SEAT BELT INJURY ON HER CHEST AND A NOSE INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11151094November 12, 2018
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11140380October 15, 2018
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
TAKATA RECALL : SOMOS PROPIETARIOS DESDE MAYO DEL 2012 HASTA LA FECHA VAN 3 OCACIONES QUE LE REPARAMOS LOS FRENOS Y CONSTANTEMENTE HUELE A QUEMADO Y SE LE PRENDE LUZ DE CHECK ENGINE POR LO MENOS UNA VEZ POR MES DESDE QUE LO TENEMOS Y SE LE APAGA A LA SEMANA O DOS SEMANAS NOS MANDAN DE LA HYUNDAI A EL DEALER DE LA KIA Y EN ESE DEALER NOS DICEN QUE NO TIENE NADA NADAMAS LO REPROGRAMAN PERO EL PROBLEMA CONTINUA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102167June 15, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON TWO SEPARATE OCCASIONS, I HAVE EXPERIENCED UNINTENDED ACCELERATION, ONCE WHEN THE CRUISE WAS ON AND ONCE WHEN IT WASN'T. THE KIA SOUL WOULD NOT RESPOND TO BRAKING OR SLOW DOWN TO LESS THAN 20 MPH. LUCKILY I WAS ON THE INTERSTATE OR FOUR LANE BOTH TIMES AND HAD TIME TO GET OVER ON THE BERM AND PUT CAR IN NEUTRAL AND THEN PARK AND THEN TURN OFF IMMEDIATELY. I TRIED TO RESTART AND THE ENGINE REVVED UP TO 7,000 IN PARK. I LET CAR SIT FOR ABOUT 15 MINUTES...FIRST TIME WHEN I TRIED TO RESTART IT SEEMED TO BE OKAY. I DROVE IT FOR ABOUT A MONTH BEFORE SECOND OCCURRENCE. THIS TIME CAR WOULD NOT RESET AND WHEN TRYING TO RESTART, ENGINE WAS REVVING TO 7,000 RPM IN PARK. I TOLD ALL THIS TO MY LOCAL DEALERSHIP. THEY RAN DIAGNOSTIC BUT FOUND NOTHING WRONG...I AM SCARED TO DRIVE IT AND AFTER SOME RESEARCH, LOOKS LIKE THERE HAVE BEEN NUMEROUS PEOPLE EXPERIENCING THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035286October 20, 2017
ENGINE
THE TRANSMISSION STOPS SHIFTING AFTER 3RD OR 4TH GEAR ON THE HIGHWAY. IT SHIFT HARD AND NOT RIGHT FROM TAKE OFF. SOMETHING IS VERY WRONG WITH THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015078August 14, 2017
ELECTRICAL SYSTEM, ENGINE
WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980922April 26, 2017
UNKNOWN OR OTHER
MY CAR IS STALLING WHILE DRIVING. IT IS REALLY SCARY WHEN IT HAPPENS AND I CHECKED IT TWICE THROUGH DIAGNOSTIC TESTS WITH KIA AND THEY CANNOT IDENTIFY THE ISSUE. I AM REALLY CONCERNED ABOUT MY SAFETY AS THIS STALLING FEELS LIKE A POWERFUL STONEWALL IMPACT. IT HAPPENED 6 TIMES IN A 2 MONTH SPAN. MY KIDS GOT SCARRED TOO WHEN IT HAPPENED WHILE THEY WERE IN THE CAR WITH ME. IF THE DEALER CANNOT DETERMINE THE CAUSE, I AM AFRAID TO DRIVE IT. PLEASE HELP. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957491February 28, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING 50 MPH, A DEER RAN IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935357December 14, 2016
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS DRIVING NORTH ON I-95 IT HAD STARTED TO RAIN. I WAS IN THE LEFT LANE OF A TWO LANE HIGHWAY GOING 60 MPH IN A 70 MPH ZONE WHEN AN 18 WHEELER WENT BY ME GOING 85 MPH OR MORE. IT PUSHED WATER ON THE ROAD OVER INTO MY LANE AND I FELT MY WHEELS BEGIN TO MOVE. I LET OFF THE GAS AND GRIPPED THE WHEEL. MY ESC LIGHT NEVER TURNED ON. I HYDROPLANED FROM MY LANE INTO THE RIGHT LANE THEN BACK INTO MY LANE AND OFF THE ROAD. THE WHEELS LOCKED ABOUT 20 FEET OFF THE ROAD AND THE CAR TIPPED ON THE PASSENGER SIDE AND HIT A TREE. I HAD MY SEATBELT ON AS I SAT AND DIALED 911. MY WINDSHIELD WAS SPIDERWEBBED, MY HOOD OF THE CAR WAS UP, AND ALL MY BELONGINGS WERE THROWN ON THE RIGHT SIDE OF THE CAR. I WAS WEARING MY PRESCRIPTION GLASSES AND A HEADBAND AND WITH THE FORCE OF THE HIT, BOTH WERE THROWN OFF MY FACE. AS I SAT IN THE CAR ON THE PHONE WITH 911 THE CAR BEGAN TO CATCH FIRE. I UNBUCKLED MY SEATBELT AND GOT OUT THE DOOR BEHIND THE DRIVER. WHEN I GOT OUT I REALIZED NOT ONE AIR BAG IN MY VEHICLE WENT OFF. NOT EVEN THE SIDE ONES ON THE PASSENGER SIDE. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10891517July 29, 2016
ELECTRICAL SYSTEM
MY HORN DOES NOT WORK ALL THE TIME. I ALMOST WAS IN A BAD ACCIDENT TRYING TO PREVENT A CAR SIDESWIPING ME TO CROSS LANES - I KEPT TRYING TO HONK THE HORN. IT WOULD NOT WORK SO I HAD TO JAM ON MY BRAKES AND ALMOST GOT REAR ENDED TOO. I WROTE TO KIA AND GOT NO RESPONSE. I WAS DRIVING IN THE MIDDLE LANE - A DRIVER TO THE RIGHT OF ME CUT ME OFF TO GET INTO THE TURN LANE TO THE LEFT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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