Kia Sorento Service Bulletins (2024)
60 manufacturer communications on file.
- October 24, 2024•Document ID: 11009491Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- TSB_CHA126V
- Date Added:
- October 30, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC JUDDER INSPECTION AND REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting front brake judder sensation while braking on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024. Brake judder is a vibration or pulsing sensation felt in the steering wheel, brake pedal, and/or seat when the brakes are applied while driving.
Associated Products (6)Associated Documents - October 18, 2024•Document ID: 11009074Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE341_R3
- Date Added:
- October 23, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
Associated Products (5)Associated Documents - September 19, 2024•Document ID: 11008038Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE354
- Date Added:
- September 25, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICU FUSE LABEL REPLACEMENT (SA585) - This bulletin provides information to replace the Integrated Central Control Unit (ICU) fuse label on some 2024MY Sorento (MQ4a) vehicles produced from December 5, 2023 through April 2, 2024. The incorrect ICU fuse label on the affected vehicles was installed.
Associated Products (1)Associated Documents - September 18, 2024•Document ID: 11008037Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE341_R2
- Date Added:
- September 25, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
Associated Products (5)Associated Documents - August 26, 2024•Document ID: 11006651Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- TSB_BOD330
- Date Added:
- August 28, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR SPOILER LOWER TRIM INSPECTION/REPLACEMENT (SA584) - This bulletin provides the procedure to inspection and, if necessary, replace the rear spoiler lower trim on certain 2024MY Sorento (MQ4a PE) vehicles produced from February 13, 2024 through April 23, 2014. The rear spoiler lower trim may have become deformed during the manufacturing drying process which can result in a fitment gap exceeding 1mm between the upper and lower rear spoiler trims.
Associated Products (1)Associated Documents - July 29, 2024•Document ID: 11005366Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE341_R1
- Date Added:
- July 31, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
Associated Products (3)Associated Documents - July 22, 2024•Document ID: 11005208Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE352
- Date Added:
- July 24, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MY Kia vehicles (refer to model list on page 3) to remedy a ‘non-responsive’ or ‘inoperative’ radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the ‘RADIO’ hard key/button on the AVN unit or when selecting the ‘RADIO’ icon on the AVN menu screen. Also, a warning sound accompanied by a ‘Slippery road ahead. Drive carefully’ or ‘Uneven road ahead. Drive carefully’ warning can be displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in ‘PARK’ or driving on even surfaces.
Associated Products (8)Associated Documents - May 29, 2024•Document ID: 11000547Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- TSB_BOD328
- Date Added:
- May 30, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT DOOR HANDLE ANTENNA REPLACEMENT (SA575) - This bulletin provides information to replace both left and right front door outside handle antennas on certain 2024MY Sorento (MQ4a) vehicles produced from December 5, 2023 through February 12, 2024 equipped with capacitive touch/NFC type door handles. The affected vehicles may experience an inoperative capacitive touch handle caused by the antenna(s) not sensing the touch signal for locking/unlocking the door.
Associated Products (1)Associated Documents - May 21, 2024•Document ID: 11000301Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE341
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ EV9 (MV) and Sorento (MQ4a) vehicles, equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and perform a ‘Factory Reset’ or ‘Reset Network’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
Associated Products (2)Associated Documents - May 16, 2024•Document ID: 11000787Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA046_R4
- Date Added:
- June 4, 2024
- Manufacturer:
- KIA
SummaryThis bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
Associated Products (165)Associated Documents - April 15, 2024•Document ID: 10253315Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE334_R1
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA563) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY Sorento (MQ4a PE) vehicles produced from December 7, 2023 through February 20, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
Associated Products (1)Associated Documents - April 3, 2024•Document ID: 10252800Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- SC298_OWNR
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC298) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to apply additional body seam sealer to prevent potential water intrusion into the blower motor in certain 2023-2024 MY Sorento vehicles. Kia dealers will also inspect and, if necessary, replace the blower motor.
Associated Products (2)Associated Documents - March 12, 2024•Document ID: 10252309Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- OTA_ELE334
- Date Added:
- April 3, 2024
- Manufacturer:
- KIA
SummaryOVER-THE-AIR SOFTWARE UPDATE: WIRELESS PHONE CHARGER (SA563) - This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 Sorento vehicles to help improve power usage.
Associated Products (1)Associated Documents - March 7, 2024•Document ID: 10251610Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE334
- Date Added:
- April 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA563) - This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY Sorento (MQ4a PE) vehicles produced from December 7, 2023 through February 20, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
Associated Products (1)Associated Documents - March 4, 2024•Document ID: 10251450Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- SC298_TSB
- Date Added:
- April 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: COWL WATER INTRUSION REPAIR (SC298) - This bulletin provides information to apply additional body seam sealer and also to inspect and, if necessary, replace the blower motor on certain 2023-2024MY Sorento (MQ4a) vehicles produced at Kia Georgia (KaGA)from October 25, 2023 through February 11, 2024. The HVAC (Heating, Ventilation, and Air Conditioning) system uses cooling and heating to help maintain a pleasant environment inside the vehicle. The blower motor controls the airflow for the HVAC system. Due to improper body seam sealer application at the HVAC fresh air intake, water may enter through the HVAC fresh air intake and onto the blower motor, potentially causing the blower motor to be noisy, operate more slowly, and eventually become inoperative. If this occurs, customers may experience reduced HVAC fan speed, noise and, in some cases, wet carpets.
Associated Products (2)Associated Documents - February 23, 2024•Document ID: 10250783Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- SC298_QA
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC298) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC298.
Associated Products (2)Associated Documents - February 23, 2024•Document ID: 10250782Service Bulletin/Repair InstructionsVISIBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC298_DPSM
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC298) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on certain 2023-2024 Sorento vehicles manufactured from October 25, 2023 through February 11, 2024 to apply additional body seam sealer to prevent potential water intrusion into the blower motor. Kia dealers will also inspect and, if necessary, replace the blower motor.
Associated Products (2)Associated Documents - February 23, 2024•Document ID: 10250781Service Bulletin/Repair InstructionsVISIBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC298_DP
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC298) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on certain 2023-2024 Sorento vehicles manufactured from October 25, 2023 through February 11, 2024 to apply additional body seam sealer to prevent potential water intrusion into the blower motor. Kia dealers will also inspect and, if necessary, replace the blower motor.
Associated Products (2)Associated Documents - February 9, 2024•Document ID: 10250517Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE303_R2
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (61)Associated Documents - July 28, 2023•Document ID: 10240319Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB_ENG247
- Date Added:
- August 3, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a âÂÂWeb Basedâ KDS IUMPR Data Collection procedure is outlined.
Associated Products (8)Associated Documents