Kia Rio Complaints (2015)

52 consumer complaints on file.

#11149408November 1, 2018
ENGINE AND ENGINE COOLING
PURCHASED THE CAR FROM KIA DEALER ON 5/20/17 WITH LIMITED POWER TRAIN WARRANTY. HAD OIL CHANGE DONE ON 7/22/17AND AGAIN ON 10/14/17(COPIES WERE PROVIDED TO THE WARRANTY COMPANY). THE SECOND ONE WAS AT THE DEALER. ON 12/8/17 MY DAUGHTER WAS DRIVING DOWN THE STREET AND FELT A JOLT AND SAW SMOKE COMING FROM THE HOOD OF THE CAR. SHE WAS ABLE TO PULL OVER AND GET OUT OF THE CAR SAFELY. SOMEONE USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. IT WAS TOWED TO A DIFFERENT KIA DEALERSHIP WHO SAID "THE ENGINE HAS INTERNAL DAMAGE THAT LOCKED UP THE ENGINE AND CAUSED OIL TO SPILL AND CATCH FIRE." THE WARRANTY COMPANY DENIED THE CLAIM AND SAID THAT IT WAS LACK OF MAINTENANCE AND THERE WASN'T ANY OIL IN THE CAR WHICH CONTRADICTS WHAT THE DEALER SAID. WE TRIED FIGHTING IT BUT AFTER A MONTH WE NEEDED TRANSPORTATION AND REPORTED THE CLAIM TO OUR INSURANCE COMPANY WHO TOTALED THE CAR BUT DID NOT GIVE US FULL VALUE BECAUSE THE WARRANTY COMPANY SAID IT WAS LACK OF MAINTENANCE. NOW WE SEE ALL THE REPORTS ON OTHER KIA'S GOING ON FIRE AND BELIEVE OUR CAR HAD THE SAME ISSUE. WE LOST OVER $7,000 ON THE DEAL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140133October 13, 2018
ELECTRICAL SYSTEM
THE KIA RIO BOUGHT BRAND NEW AT HADDAD KIA IN BAKERSFIELD, CA BEGAN HAVING ELECTRICAL ISSUES IN THE YEAR 2018. IT BEGAN WITH OVERHEATING. KIA SUGGESTED THAT IT WAS A FUSE, AND THE REPLACED IT. UPON REPLACING IT THE ISSUE WAS FIXED FOR 2 DAYS. THE OVERHEATING PERSISTED, AND WENT BACK TO HADDAD KIA. THEY THEN "TIGHTENED A LOOSE HOSE" THIS FIXED THE OVERHEATING FOR 2 WEEKS. IT THEN RETURNED TO THE STAGE OF OVERHEATING. IT WAS ONCE AGAIN RETURNED TO HADDAD KIA WHERE THEY SAID THAT THE WIRING HARNESS HAD A LOOSE CONNECTOR, AND NEEDED TO BE REPLACED. THE JOB TOOK 2 WEEKS, UPON GETTING THE CAR BACK IT DIDN'T OVERHEAT FOR 45 MINUTES. THE PROBLEM RETURNED. THE CAR WENT BACK TO KIA WHERE THEY NOW SAY IT WAS A MELTED FAN CONNECTOR. THE CAR IS CURRENTLY IN FOR REPAIRS AND UNKNOWN IF THIS WILL FIX THE PROBLEM OF OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072864February 14, 2018
SEAT BELTS, AIR BAGS
TL* THE CONTACT'S NEPHEW OWNS A 2015 KIA RIO. WHILE THE CONTACT'S NEPHEW WAS DRIVING 30 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INDEPENDENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE DRIVER AND PASSENGER SIDE SEAT BELTS LOCKED, BUT FAILED TO UNLOCK. THE CONTACT'S NEPHEW AND THE PASSENGER SUSTAINED BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TX 77090), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND AN ENGINEER WAS SENT OUT TO INSPECT THE VEHICLE. AN ENGINEER STATED THAT THERE WAS SIGNIFICANT DAMAGE TO THE TRANSMISSION AREA AND THE SUBFRAME WAS VISIBLE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11072464February 13, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 KIA RIO. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES WHENEVER THE GEAR SHIFT LEVER MOVED FROM AUTOMATIC TO MANUAL TRANSMISSION MODE. THE CONTACT STATED THAT THERE WAS AN INADVERTENT SWITCH FROM AUTOMATIC TO MANUAL MODE WITH THE SLIGHTEST OF TOUCH TO THE GEAR SHIFT LEVER. THE VEHICLE WAS TAKEN TO JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AUTOMATIC/MANUAL MODE WAS A FEATURE OF THE VEHICLE AND THAT THERE WAS NO WAY TO REMOVE THE FEATURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,437.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067027February 5, 2018
AIR BAGS
BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED IN MY 2015 KIA RIO WHILE DRIVING ON A DRY SMOOTH ROAD IN A NEIGHBORHOOD FOR NO REASON. THERE WERE THREE PEOPLE IN THE CAR, AND THE PASSENGER WAS INJURED FROM THE AIR BAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11061093January 8, 2018
ENGINE
THE ENGINE PERIODICALLY WILL STALL FOR 2-3 SECONDS, USUALLY WHEN STARTING A LEFT TURN FROM A STOP. THIS CAN PROVE HAZARDOUS IN A BUSY INTERSECTION. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR 12 OCTOBER 2015. THE DEALER STATED THE "HESITATION" WAS A NORMAL FUNCTION OF THE ENGINE COMPUTER'S "ACCLIMATION" TO THE DRIVER. IT HASN'T ADJUSTED TO ME, AND I'M AFRAID TO LET MY WIFE OR DAUGHTER DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025330September 25, 2017
SEAT BELTS, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 KIA RIO. WHILE DRIVING 7 MPH IN TRAFFIC, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD, BUT THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE CONTACT SUSTAINED CHEST, NECK, SHOULDER, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BILL BYRD KIA (2435 E 15TH ST, PANAMA CITY, FL 32405, PHONE NUMBER: (850) 872-0444) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER INFORMED THE CONTACT THAT NHTSA MADE THEM INSTALL THE WARNING LIGHTS FOR PUBLIC SAFETY, BUT IT DID NOT MEAN THAT THEY HAD TO WORK OR ILLUMINATE. THE APPROXIMATE FAILURE MILEAGE WAS 43,128.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11012961August 5, 2017
STRUCTURE:BODY
IN THE FRONT AREA OF THE VEHICLE THERE IS A PLASTIC BUMPER ATTACHED TO TO THE VEHICLE AND BELOW IN FRNT OF THE ENGINE THERE IS A SKIRT ALSO PLASTIC THAT OVERLAPS WHEN PARKING HEAD ON AND DRAGS INTO THE CONCRETE SURFACE.THE PROBLES IS THAT THIS PLASTIC BUMPER ATTACHED TO THE VEHICLE IS PULLING AWAY THE ATTACHED AREA OF THE VEHICLE AND IS CREATING A GAP AT THE POINT OF ATTACHMENT TO THE BODYI HAVE NO CONTROL OVER THE SKIRT OVERLAPIN AND FEAR THAT BUMPER WILL COME OFF AT ANY GIVEN TIME.I EXPLAIN THE BEST I COULD.THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916783October 18, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2015 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, HE WAS INVOLVED IN A HEAD ON COLLISION AND HIS VEHICLE ULTIMATELY HIT A TREE. THE DRIVER SIDE AIR BAG DEPLOYED, THE OTHER AIR BAGS DID NOT. THERE WAS A POLICE REPORT FILED AND THE CONTACT SUSTAINED SEVERE INJURIES WHERE MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10884677July 13, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 KIA RIO. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778005September 28, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2015 KIA RIO. WHILE DRIVING 35 MPH, THE ENGINE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10678836January 26, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2015 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AS WELL AS MINOR NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 450.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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