Kia Rio Complaints (2009)

39 consumer complaints on file.

#10653089November 6, 2014
AIR BAGS
WE PURCHASED THE ABOVE CAR IN MAY 2014 FROM A TOYOTA DEALER IN VANCOUVER WA. AFTER AWHILE, I AS PASSENGER GOT TO LOOKING AT AN OFF SIGN WHICH WAS ON ALL THE TIME. LOOKED FURTHER TO SEE THE WORDS PASSENGER AIR BAG OFF. WHICH I ASSUME MEANS IN AN ACCIDENT I WOULD NOT HAVE PROTECTION. AFTER 4 TRIPS TO HANNAH KIA IN OUR AREA, THEY HANDED ME A KIA TECHNICAL SERVICE BULLETING DATED FEB.2008 INSTRUCTING DEALERS TO TRAIN THE PASSENGER IN HOW TO SIT ON THE SEAT IN ORDER TO ACTIVATE THE SENSOR. WHICH LEADS ME TO BELIEVE THEY HAVE KNOWN ALL ALONG A PROBLEM EXISTS. I WEIGH 154# BUT MY WEIGHT DOES NOT ACTIVATE THE SENSOR. USING A SMALL 12"X12" PILLOW I CAN GET IT TO WORK SOMETIMES.. THIS IS UNACCEPTBLE. I WOULD LIKE TO KNOW IF YOUR RECEIVE AND ACT ON THIS. I AM GOING TO CONTACT MY CONGRESSIONAL REPRESENTATIVE ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641740October 6, 2014
AIR BAGS
THE FRONT PASSENGER SIDE AIR BAG TURNS OFF INTERMITTENTLY WHILE A PASSENGER IS IN THE FRONT SEAT AND THE CAR IS TRAVELING. I BELIEVE THE FRONT PASSENGER SEAT SENSOR FOR THE AIR BAG IS DEFECTIVE. I NOTIFIED KIA MOTORS ON 6 OCT 2014 AT THEIR CUSTOMER SERVICE NUMBER AND THEY REFUSE TO TAKE ANY ACTION. THE CUSTOMER SERVICE REPRESENTATIVE STATED THAT IT WAS MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632708September 12, 2014
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. FOLLOWING THE INITIAL FAILURE, THE SEAT BELT AND AIR BAG INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER THEN STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632547September 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585670April 30, 2014
STRUCTURE:BODY
TL- THE CONTACT OWNS A 2009 KIA RIO 5 LX. THE CONTACT STATED WHILE REVERSING THE VEHICLE, BOTH THE BRAKE PEDAL AND THE ACCELERATION PEDAL BECAME SEIZED. THEN THE CONTACT CRASHED THE REAR OF THE VEHICLE INTO A CONCRETE WALL. NO WARNING LIGHTS ILLUMINATED. THERE WHERE NO INJURIES THE CONTACT FILLED A POLICE REPORT WAS FILLED. THE MANUFACTURE WAS NOTIFIED. THE VEHICLE TO AN AUTO BODY SHOP (BRENDANS AUTO BODY - ELMSFORD NY 10523)THE FAILURE MILEAGE WAS 21,000. JW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10565713February 24, 2014
TIRES
APPROXIMATELY A YEAR AGO I PURCHASED FOUR (4) NEW FIRESTONE CONTROL PLUS TIRES. THE TREAD BELTS ARE SEPARATING AND YOU CAN SEE LARGE CRACKS INTO THE TIRES. THE TIRES HAVE APPROX. 75% THREAD LIFE. I HAVE NEVER OWNED TIRES OF THIS QUESTIONABLE QUALITY. HOPEFULLY, FIRESTONE DOES NOT WANT TO BE CONTRIBUTING TO HIGHWAY DEATHS? AS A SCHOOL TEACHER, THIS COULD MAKE SOME OF MY STUDENT'S SAD...! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563853February 11, 2014
VEHICLE SPEED CONTROL, ENGINE
WHEN CAR SITS OVER NIGHT, THE NEXT MORNING, THE ACCELERATOR PEDDLE IS HARD TO PRESS AND DISENGAGE AS TO ACCELERATE THE VEHICLE. THIS ALSO HAPPENS WHEN EVER THE CAR SIT FOR SOMETIME AFTER RUNNING. THIS PART WAS CHANGED UNDER WARRANTY AND NOW AT 20,000 MILES IS ACTING THE SAME WAY AND THE DEALER IN SAN JUAN PUERTO RICO DOESNOT WANT TO CHANGE IT AS A CONTINUING DEFECTIVE PART. THIS PART CONSIST OF PLASTIC AND METAL. MAYBE DUE TO HEAT AND COLD TEMP., THE CONTRACTION AND EXPLANATION CAUSES IT TO MAL FUNCTION. I BELIEVE THIS PART SHOW BE REENGINEERED TO BETTER PERFORMANCE STANDARDSAS TO NOT FAIL. FAILURE OF THIS PART COULD CAUSE AN UNEXPECTED ACCELERATION WHICH COULD CAUSE AN FATAL ACCIDENT OR BLOW UP OF ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513408May 24, 2013
STRUCTURE, VISIBILITY:WINDSHIELD
CAR HAS SUFFERED REPEATED STRESS CRACKS OF WINDSHIELD. CRACKS START AT SAME SPOT ON WINDSHIELD. REPAIRED ONCE UNDER WARRANTY WITH HUGE HASSLE WITH DEALERSHIP AND REPAIRED AGAIN BY OWNER WHEN CAR OUT OF WARRANTY. DEALER AGREES CRACKS ARE NOT RESULT OF IMPACT AS NO CHIPPING ON GLASS TO INDICATE FOREIGN BODY IMPACT. IT IS MY OPINION THAT A CAR LESS THAN FOUR YEARS OLD SHOULD NOT BE HAVING REPEATED WINDSHIELD FAILURES. DEALER'S SOLUTION IS TO SELL ME A NEW CAR. KIA'S SOLUTION IS TO HIDE BEHIND CAR BEING OUT OF WARRANTY ON SECOND FAILURE. INSPITE OF REPEATED REQUESTS BY ME AND DEALER'S KIA QUALITY ASSURANCE MANAGER, KIA CORPORATE NEVER RETURNS MY CALLS. THE ONLY CONTACT I HAVE BEEN ABLE TO MAKE IS A CUSTOMER SERVICE REP WHO JUST REPEATS "CAR IS OUT OF WARRANTY". WHEN I ASKED WHAT KIA WOULD DO IF NEW WINDSHIELDS CONTINUE TO CRACK, HIS SOLUTION WAS "FILE A CLAIM WITH YOUR INSURANCE COMPANY". CAR HAS HAD OTHER DISTURBING FAILURES, WHICH REQUIRED REPEATED TRIPS TO DEALER WHILE UNDER WARRANTY SUCH AS AIR BAG SENSOR FAILURE, REPEATED STALLING WHILE BEING DRIVEN, ETC. MOST DISTURBING IS KIA'S UNWILLINGNESS TO STAND BEHIND THEIR PRODUCT'S REPEATED FAILURES ONCE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457019May 1, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 7,000. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426301September 19, 2011
STRUCTURE, SEATS
WHEN IT RAINS I NOTICE WATER SEEPING THROUGH THE INSIDE TRIM ON THE PASSENGER SIDE WHERE THE AIRBAG LOGO IS LOCATED SOMETIMES IS JUST A FEW DROPS AND OTHER TIMES IS ENOUGH TO GET THE SEAT WET THIS VEHICLE IS ONLY 3 YEARS OLD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422753August 31, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 KIA RIO. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE BRAKE PEDAL THE CONTACT HEARD A LOUD SQUEAKING SOUND IN THE REAR OF THE VEHICLE. THE REAR BRAKE RESPONSE WAS ALSO HESITANT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FAILURE MAY BE CAUSED BY HUMIDITY OR RAIN. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422448August 29, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE BRAKES FAILED TO ENGAGE IN A TIMELY MANNER. THE BRAKE FAILURE WAS EXPERIENCED INTERMITTENTLY. THE VEHICLE ALSO STALLED WHILE ACCELERATING AND WOULD NOT SHIFT OUT OF FOURTH GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,900 AND THE CURRENT MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403717May 30, 2011
ENGINE AND ENGINE COOLING
2009 KIA RIO WITH BLOWN HEAD GASKET AT 32,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356895September 21, 2010
STEERING
WHILE DRIVING STRAIGHT ON THE ROAD, THE CAR UNEXPECTEDLY VEERED OFF THE ROAD ONTO THE SHOULDER AND WAS UNABLE TO REGAIN CONTROL. I TRIED BRINGING THE CAR BACK ONTO THE ROAD BUT THE STEERING WHEEL WOULD NOT RESPOND WHICH RESULTED IN THE CAR SPINNING IN ONE DIRECTION AND THEN SPINNING IN THE OPPOSITE DIRECTION INTO ONCOMING TRAFFIC, WHICH THEN RESULTED IN ROLLING MULTIPLE TIMES INTO A DITCH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10344250July 20, 2010
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2009 KIA RIO. WHILE SHE WAS MAKING A LEFT TURN AT A STOP SIGN THE TIE ROD AND BALL JOINTS BROKE OFF OF THE VEHICLE. SHE STATED THAT THE VEHICLE TURNED IN THE OPPOSITE DIRECTION WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED BUT THEY STATED THAT THEY NEEDED TO CONTACT THE MANUFACTURER. A REPRESENTATIVE FROM THE KIA MANUFACTURER INSPECTED THE FAILURE AND STATED SHE MUST HAVE CRASHED INTO SOMETHING. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE. SHE WILL CONTACT THE INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE 46,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330747May 17, 2010
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2009 KIA RIO. WHILE DRIVING APPROXIMATELY 50 MPH ON A WET ROAD, THE CONTACT ATTEMPTED TO MAKE A TURN, LOST CONTROL OF THE VEHICLE, AND THE LEFT SIDE COLLIDED INTO A WALL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED BRUISES ON HER LEG, ARMS AND THE PASSENGER SUFFERED BACK PAIN. BEFORE THE FAILURE OCCURRED, THE CONTACT PREVIOUSLY REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE DEALER STATED THAT THE AIR BAGS WOULD NOT DEPLOY IF THE COLLISION WAS NOT FRONTAL. THE CONTACT PLANNED TO CALL THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 12,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10324521April 8, 2010
FUEL SYSTEM, OTHER
FIRST PLEASE READ OR REVIEW THE PAST EMAILS I HAVE SENT TO YOU CONCERNING MY 2009 RIO HAVING A HIGH RPM WHILE IN 4TH GEAR AND ESPECIALLY 5TH RUNNING MORE THAN 3,100 TO 3,500 RPMS TO RUN AT 60 TO 70 MPH. IN OTHER WORDS I AM GETTING LESS MPGS ON THE HIGHWAY THAN I GET IN TOWN. SEE THE ATTACHMENT. MY WIFE'S HYUNDAI SONATA THAT IS FULLY LOADED, WHICH IS HEAVIER AND HAS A LARGER 4 CYLINDER ENGINE WITH AUTOMATIC TRANSMISSION. THE SONATA GETS LESS MPGS IN THE CITY BUT BETTER MPGS ON THE HIGHWAY THAN MY LITTLE RIO. IN FACT THE NUMBERS ARE ALMOST IN REVERSE BECAUSE THE SONATA IS RUNNING AT FAR LESS RPMS AT THE SAME RATE OF SPEEDS I DRIVE IN THE RIO. THE SONATA RUNS AT ABOUT 2200 TO 2500 RPMS ON THE HIGHWAYS AT 60 TO 70 MPH VERSE THE 3,000 TO 3,500 RPMS THE RIO MUST TURN TO DO THE SAME SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311080February 16, 2010
AIR BAGS
A 2009 KIA RIO MD. POLICE REPORT BY ANNE ARUNDEL COUNTY POLICE . AT APPROXIMATELY 1800 HOURS THE VEHICLE HIT BLACK ICE AT 30-40MPH AND SWERVED OUT OF CONTROL HEAD ON INTO A WOODEN POWER POLE. THE DRIVER HAD NO PROBLEMS WITH THE VEHICLE OR DRIVING ON THIS ROAD HOME FROM WORK DAILY. WITHIN A FEW MINUTES OF THE ACCIDENT IT BEGAN TO SNOW. THE VEHICLE SUSTAINED MAJOR FRONT END DAMAGE INCLUDING CRUSHING THE RADIATOR AND RESULTED INTHE HEADLIGHTS DANGLING FROMTHE VEHICLE. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL , SHOWED SEAT BELT BRUISING MARKS, BRUISED KNEES, WAS IN SHOCK AND HAD A SEVERE HEADACHE AND NECK PAIN. THE COMPLAINT IS THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS A DEALERSHIP LOANER VEHICLE WHILE THE DRIVERS CAR WAS BEING SERVICED. I HAVE NO FURTHER INFORMATION ON THE VEHICLE AFTER BEING RETURNED TO THE DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10285232September 25, 2009
AIR BAGS:FRONTAL
PASSENGER AIR BAG DOES NOT ACTIVATE WHEN AN ADULT PASSENGER IS IN THE VEHICLE'S PASSENGER SEAT. PASSENGER AIR BAG REMAINS "OFF". MALFUNCTION OCCURS ON AN INTERMITTENT BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Rio