Kia Optima Complaints (2019)

213 consumer complaints on file.

#11570626February 7, 2024
UNKNOWN OR OTHER
Vehicle safety immobilizer is not present as a result vehicle cannot be insured in the state of ct
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569790February 4, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving and tried to brake but my car did not stop and ended up hitting guardrail. A couple weeks later I was driving and there was nothing in front of me but the car abruptly stopped in the middle of road
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11568857January 30, 2024
ENGINE
The car has been getting progressively rougher while driving and jerking when trying to accelerate. I checked the oil and it was nearly empty. There has been no sign of an oil leak even though I park in the same spot every single day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568484January 29, 2024
ENGINE
My car is burning oil when i drive & my oil is not lasting in my car , i have to get a oil change done every 2 weeks im not sure what’s going on and im being told that there is no recall on my engine but i have others telling me that the GDI engines have recalls on them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562595December 29, 2023
STEERING
MDPS component in steering column is making noise due to premature failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556935November 27, 2023
ENGINE
Vehicle engine light on and oil burns out fast, car jerks and delay on starting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556499November 22, 2023
FUEL/PROPULSION SYSTEM
The morning of 9/26/2023 as I was driving on the freeway road and I experienced an intermittent reduction in engine power and had to pull over on the side of the freeway road. This was a very traumatizing experience and I was very lucky that I was not hit while awaiting to be towed. After my mechanic inspected my vehicle we received error code P1233 and advised me to call the dealership as this is something covered under an extended warranty. I scheduled an appointment for 9/27/2023 however, I dropped my car off on 9/26/2023 since I was able to arrange dropping it off a day earlier. I received a call very early on 9/27/2023 from Chuck, one of the mechanics at Westside Kia and he stated that my car was working perfectly fine. After I informed him of the issue I had he stated they would need to keep my car for about 48 hours until they could determine the issue. I received a call from Chuck on 9/28/2023 and he stated that the issue with my car was not covered under the extended warranty and that I would have to pay $1,200.00 to get the issue fixed. He agreed that the issue was in relation to the low pressure fuel pump and should be fixed at no cost however, he stated the only way this could be fixed is if they received approval from Kia Consumer Affairs. On 9/27/2023 I opened case number [XXX] and after a month they denied my case stating that they will not fix my car free of charge because the fuel pump needs to be replaced and the recall only takes care of replacing the filter and not the pump itself. I have argued with the dealership and Kia Consumer Affairs that if the fuel pump goes bad due to a bad filter that has been recalled then it is their responsibility to cover the cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556143November 20, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE
The second month after I purchased this vehicle the master warning light and forward collision light popped up and car vehicle started de-accelerating in the middle of the freeway and I had to pull over and then the car died. Repeatedly took my vehicle to the Kia dealership and no one still has been able to help me. They claim no one at their corp. Office in California what that means so it has been going off ever since and I don't want my vehicle to died again. PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553216November 2, 2023
ENGINE
The contact owns a 2019 Kia Optima. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where an oil consumption test was performed, but the diagnostic test was inconclusive. The contact stated that the failure persisted, and the contact had been adding 3 quarts of oil every two weeks. The contact stated that the low oil pressure warning light illuminated, and the vehicle made an abnormal ticking sound coming from the engine. The dealer informed the contact that the manufacturer might not cover the repair unless the engine seized. The vehicle was not repaired. The manufactured was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550852October 19, 2023
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
System failed to pick up speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550425October 17, 2023
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Since I have had the vehicle I have had to have multiple Spark Plugs and Engine Coils replaced, literally every 4-6 months. One diagnosis said there was a problem with the motor, when I told Kia, they did not come back with the same diagnosis, well they sort of did, but did not noter it as an issue. Also, my car burns oil way too fast. I'm having to put in 2-23 quarts every 2-3 weeks. I have been told that the GDI motors are the culprit for this. Have even heard Hyundai had a enough complaints and has recalled the motor, but Kia did not, so we are still running around here paying excessive amounts on oil and repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549547October 12, 2023
ELECTRICAL SYSTEM, ENGINE
I was driving on the highway and my car started smoking. I got off at the next exit and black smoke started billowing out from under the hood. As soon as I opened the car door flames started coming out from under the hood. Entire engine was on fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11547211September 28, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, LANE DEPARTURE: WARNING
Breaks locked or failed and was forced off road into a ditch, car totalled
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11546963September 27, 2023
ENGINE
The engine is malfunctioning,! and is available for inspection. Within one month of owning(leasing) the vehicle, While driving on the highway, the engine light started flashing, and the car immediately decelerated. Gas pedal was to the floor, and couldn’t get over 40mph. Safely got it to my mechanic who put it on the computer, and read knock sensor. The car was 2 quarts short, and we had 800 miles to go until next oil change was due. The vehicle is BURNING oil. Not one zero leak! We are subjected to continually checking and replenishing the oil to prevent the engine to go back into safe mode. I have 3 small children. Car still under warranty, dealership can’t get car in for months and no shop can get their hands on a motor. Please help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544556September 14, 2023
ENGINE
Smart choice auto financial in Indiana sold me a vehicle with a defaulted engine. Purchased car 9/20/2022 I have been consistently changing an add oil, to up keep the vehicle til I receive help . Vehicle have been attempted to be fix 6times, 3 by dealership I purchased from, an three different kia dealership. Not yet acknowledged the so call life time warranty, I was told engine had to go out . At this point 9/14/ 2023 the engining knocking, smoking, engine light on. So I took it to another kia dealership am it's there as we speak. Waiting I fro
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541974August 31, 2023
ENGINE
Just had oil changed on June 30th, 2023. However, for the second time now after about 1.5 month after the oil change the oil light is flashing on and off at either takeoff or breaking. Checked oil stick and it say it’s full then check again it’s spotty as if there’s no oil in the engine. Took cap off engine and it was smoking and smelling burnt. Oil on the stick was definitely darker than normal as well. What is the cause of this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539924August 21, 2023
UNKNOWN OR OTHER
It’s a 2019 KIA optima the color is snow pearl white and it is peeling off. the car only has 31262 miles on it it’s peeling on top at the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539689August 20, 2023
ENGINE
I been having problems with the oil I do the regular maintenance on vehicle I have all the repair paperwork from Dealer and Montebello Lube I put synthetic oil so that 5000 miles at 2500 oil is empty I already replaced the head gasket oil is being consumed fast constantly filling with oil every time I Drive engine light came on 2 times for no oil in engine I need something done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535595July 31, 2023
STRUCTURE:BODY
My paint is bubbling up and wanting to chip off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533643July 21, 2023
ENGINE
Oil consumption issues, did an oil consumption test in august of 22 at Web Chevy, which is the dealership the car was bought from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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