Kia Optima Complaints (2014)

622 consumer complaints on file.

#11582559April 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Optima. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was taken to the dealer. The contact was informed that an unknown recall repair for the ABS had been completed; however, the failure reoccurred. The vehicle was towed to an independent mechanic where it was diagnosed with a failed ABS due to an internal leak. The contact was informed that the ABS system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and requested that the vehicle be taken to another dealer. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580971April 3, 2024
ENGINE
The contact owns a 2014 Kia Optima. The contact stated that while driving at approximately 55 MPH, the check engine warning light illuminated. The vehicle began to make abnormally loud sounds prior to pulling over to the side of the roadway, where the vehicle then stalled. The vehicle was towed to the local dealer. The vehicle was diagnosed with engine failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580248March 30, 2024
UNKNOWN OR OTHER
Car had a smell of gas fumes. I have not gotten it inspected but I haven’t driven it after. There could be a gas leak. Not sure what the issue is but it caused an issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578729March 21, 2024
FUEL SYSTEM, GASOLINE, ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owned a 2014 Kia Optima. The contact stated that while the vehicle was parked in the garage, the vehicle had begun to burn. The fire department was called and the vehicle fire was controlled using water to extinguish the flames. The contact stated that the fire department filed a report. The contact stated that the vehicle was towed to an impound lot and had not been examined by a dealer or insurance adjuster. The manufacturer was informed of the failure. The contact was aware of one recall associated with the VIN, NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic), however there were a total of three recalls - NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), and NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline). The contact stated that she was not aware of the other two recalls. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11578585March 20, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Pearl white paint has been chippong through the years. I have had paint retouched in certain places. I continuously complained and demanded it get fixed. Eventually they would repaint. But when it gets painted over a new part of the car starts chipping away. It’s nonsense. I bought this car new and my parents have cars older than me that have no problems with the paint. My car started chipping with it warranty we paid for but they always found loopholes. Fast forward more years and my car is an embarrassment to drive around
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571226February 10, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Car started to leak out the fuel pumps pressure system started to leak gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568172January 27, 2024
ENGINE
The car is available for inspection upon request, but I plan to finally get rid of it soon. I worry greatly about the next driver that ends up with this car. While driving, a message pops up on the dashboard that says "Check Hybrid system. Stop vehicle and turn off engine". I've learned that I have about 15 to 30 seconds to find a safe place to pull over or the car will shut off on it's own. This has happened on the freeway at 70mph and it's happened at 20mph while driving through my neighborhood. I bought the car used in 2017 and this would happen once every six months or so. In the past couple of years it's gotten more frequent. This car is going to get me or someone else seriously injured or killed. I'm always on edge that this will happen while I'm on the freeway in an area without a shoulder. Then I'll just be sitting immobile on the highway, trying to get the car to start back up and I'll get rear-ended by an unobservant driver at 65mph. I've taken the car to a Kia service department twice. The first time they couldn't reproduce the issue and told me to bring it back when it happens again. I took it in for a second time a couple years later and they told me it was the high voltage fuse. They kept my car for a month, gave me the runaround and never replaced the high voltage fuse. After doing some research online, I read that other Optima Hybrid drivers were told to change their high voltage fuse from 125A to 150A. I performed this replacement myself and I still experience the issue. There were no other warnings prior, just the "Check Hybrid system" message before the car shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567957January 26, 2024
AIR BAGS, STEERING
Clock spring broke causing airbag light to turn on. Clicking when turning steering wheel. Airbag will not deploy due to this issue. $800 cost of repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567815January 25, 2024
ENGINE
The contact owned a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, there was a burning fume in the interior of the vehicle. The contact parked the vehicle and the flames were coming from under the hood. The contact safely exited the vehicle. The fire department and the police were on the scene. The fire department extinguished the fire. A fire report was filed. No police report was filed. There were no injuries sustained. The contact stated that the vehicle was scheduled to be towed to a local tow yard. The contact stated that the vehicle had been serviced for an oil change one week before the failure occurred The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11566215January 18, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Kia Optima. The contact stated while driving 65 MPH, the vehicle decelerated to 60 MPH, and was unable to accelerate as needed. The contact pulled over to the shoulder of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564239January 8, 2024
STRUCTURE:BODY
Pearl White Paint is peeling off the car in multiple locations. Several areas are beginning to rust and damage the body The problem is well known online through multiple Kia/Sorrento Owners. We've taken the vehicle to several car painting companies who confirmed the defect. The problem began about 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562927January 1, 2024
UNKNOWN OR OTHER, ENGINE
starter smoking cut off on me have to have it towd gas leak smell of gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560249December 15, 2023
UNKNOWN OR OTHER
KIA OPTIMA “WHITE PEARL” PAINT DELAMINATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560302December 15, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
Exact same issue happened to my 2014 Kia Optima Hybrid (NHTSA ID Number: 11556409). I was traveling on the freeway approximately 65mph and out of nowhere the engine turned off, brakes did not work and steering quality went to a manual operation. I almost got into a serious accident as I could not control my vehicle. The hybrid system warning light, to stop using the vehicle became illuminated for approximately 30 seconds. The vehicle was towed to the local dealer ( Koons Kia, 14208 Richmond Hwy, Woodbridge, VA 22191, United States). We are still awaiting diagnostics. A few years ago the standard hybrid light came on (not the same warning light) in which we took it to the same dealer to fix. It was still under warranty at the time, however took them weeks to fix the issue as I had to take it back multiple times. They eventually replaced something in the hybrid system that was worth around $5-6k, since then we have had no other issues. We conduct the routine maintenance on the vehicle, passes all inspections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560033December 14, 2023
POWER TRAIN, ENGINE
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557005November 27, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Optima. The contact stated while driving 35 MPH, the contact depressed the brake pedal to slow for traffic however, the vehicle failed to properly respond. The contact stated no warning light was illuminated. The contact stated the vehicle drove off the roadway, jumped the curb and came to a stop. The vehicle was towed to a towing compound. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557074November 27, 2023
STRUCTURE:BODY
Paint (Pearl White) has been peeling and delaminating for a number of years. Tried working w/Kia directly. Their Customer Care center told us they have a memo stating the known issue with the pearl white paint and told us to send in pictures, get it repaired and send in the bill. We didn't want to do this directly so received an estimate from the body shop. Kia then recanted and said we weren't under warranty. We've seen many other complaints across Kia and Hyundai cars related to this pearl white paint. We just want them to cover repainting. The body shop has 50 photos to include the actual paint thinness measured with digital measurement device.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556409November 22, 2023
ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2014 Kia Optima Hybrid. The contact stated that while driving at approximately 75 MPH, the steering and brakes became inoperable. The vehicle began to coast and stopped. While driving, the vehicle shut off and failed to move. The hybrid system warning light was illuminated for approximately one minute. The vehicle was towed to the local dealer, where the fuse and brakes were changed. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Regal Kia (1025 Bartow Rd., Lakeland, FL 33801), where there was an unknown diagnosis provided. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and opened a case. The failure mileage was approximately 62,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555864November 18, 2023
STRUCTURE:BODY
paintKIA Kia optima lx SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION! it started about a few months ago in oct 2023 and now its starting to peel in different places please help this is not fair!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555496November 16, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a general failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima