Kia Optima Complaints (2011)

628 consumer complaints on file.

#11405165March 27, 2021
ENGINE
DRIVING DOWN THE ROAD MY CAR KIND OF SPUTTERED AND SHUT OFF...NO PREVIOUS PROBLEMS UNTIL THIS...REPLACED THE BATTERY AND STARTER TO NO AVAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403985March 20, 2021
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM. REFLECTOR ON THE LOW BEAMS ARE PEELING AND NOT REFLECTING THE LIGHT TO THE STREET. VERY SERIOUS SAFETY CONCERN. CANT SEE 6' IN FRONT OF THE CAR THUS RENDERING THE VEHICLE USELESS DURING NIGHT HOURS. KIA WONT ACKNOWLEDGE OR GO TO A RECALL. DEALER SAYS NOTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403352March 16, 2021
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE ENGINE SEIZED. IVE BEEN WAITING FOR THIS RECALL. KIA HAS HAD TIS VEHICLE FOR A MONTH AND I CAN'T SEEM TO GET THE APPROVAL FOR THE CURRENT RECALL. IT WAS IN MOTION DRIVING AT 30 MILES PER HOUR SMOKE CAME FROM THE ENGINE AND NEVER TURNED ON AGAIN.IT WAS 300 DOWNTOWN SALT LAKE CITY. A CITY STREET. WE HAD THE VEHICLE TOWED HOME. THE DEALERSHIP SEIZED THE ENGINE AND QUOTED US 6500.00 TO FIX THE ENTIRE CAR. REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400105March 10, 2021
ENGINE
I DID A OIL CHANGE ON THE CAR AFTER THAT THE OIL JUST KEPT LEAKING. I HAD TO PUT 2 TO 3 QUARTS OF OIL IN EVERY WEEK. THEN ON MY WAY HOME FROM TAKING MY DAUGHTER TO HER APPOINTMENT THE CAR SHUT DOWN ON ME ON THE HIGHWAY WITH A SEMI BEHIND ME WHICH ALMOST HIT ME. I DON'T DIVE IT ANYMORE I GOT ANOTHER CAR BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400114March 10, 2021
ENGINE
CODE SHOWING IS P1326 - KSDS - ROD BEARING WEAR. ENGINE LIGHT IS FLASHING AND VEHICLE HAS WENT INTO LIMP MODE/LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396380February 15, 2021
FUEL/PROPULSION SYSTEM
WHEN I GO TO FILL UP WITH FUEL IT WON'T ALLOW ME TO PUMP BUT VERY LITTLE FUEL BEFORE IT SPILLS OUT. I HAVE TO PUT VERY LITTLE IN AT A TIME BEFORE THE PUMP CLICKS OFF. I HAVEN'T BEEN ABLE TO COMPLETELY FILL UP MY TANK SINCE MAY WITHOUT IT TAKING 45 MINS OR SO AND IT SPILLING OUT. I WAS PARKED AT THE GAS STATION WHEN THIS HAPPENED, WITH THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394771February 5, 2021
ENGINE
CAR STARTED TO KNOCK SHUT OFF CALLED TOW TRUCK.CHECKED CODE SAID KNOCK SENSOR REPLACED STILL KNOCKS CHANGED OIL AGAIN AFTER TWO MONTHS AND FOUND PIECES OF MEDAL IN OIL THAT LOOKS LIKE BASS AND METAL I WAS DRIVING THE CAR ON ROAD RT.322 IN NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388743January 18, 2021
ENGINE, STEERING
I HAD PURCHASED THIS CAR ON THURSDAY JANUARY 14, 2021THE CAR STARTED JERKING AND TURN IT OFF AND ONE TURNED BACK ON I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD TOLD ME IT'S NOT THEIR PROBLEM IN A VERY RUDE WAY. SO I ASKED THEM CAN I HAVE THE OWNERS NUMBER AND THEY TOLD ME THAT THEY CAN'T GIVE IT TO ME AND IF I KEEP ASKING THEY'RE GOING TO CALL THE POLICE ON ME. SO I TOOK THE CAR TO KIA TO SEE WHAT THEY CAN DO FOR THE CAR ABOUT THE RECALL AND THEY TOLD ME THEY IF THE PART IS COVERED BUT I LOOKED ONLINE AND IT IS ON RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387431January 10, 2021
ENGINE
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT STALLED ON ME. IT WON'T TURN OVER OR ANYTHING. IT STILL HAS ALMOST 1500 MILES ON UNTIL THE NEXT OIL CHANGE AND THE OIL PLUG IS ON AND TIGHT. WHEN I CHECKED THE OIL IT WAS NOT READING ANYTHING ON THE DIP STICK. THE HAS NOT BEEN ANY OIL LEAKING ON THE GROUND. I WAS DRIVING ON A MAJOR STREET IN MY TOWN GOING STRAIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387218January 8, 2021
ENGINE
I WAS DRIVING FORWARD, IN MOTION, MY KIA OPTIMA 2011 ON A HIGHWAY WHEN I BEGAN TO NOTICE A LOUD TICKING NOISE COMING FROM THE ENGINE. I IMMEDIATELY BECAME CONCERNED, SLOWED DOWN, AND STUCK TO THE RIGHT LANE. THEN, 15 MINUTES AFTER FIRST HEARING THIS LOUD NOISE, I COULD NOT ACCELERATE ANYMORE AS THE NOISE BECAME LOUDER. THEN I HEARD A SMALL CRASH/EXPLOSION, SMOKE CAME OUT FROM THE HOOD, IT BEGAN TO SMELL TERRIBLE AND I WAS TRULY SCARED FOR MY LIFE IN TRYING TO STOP THE CAR ON THE CURB, UNABLE TO SEE WHERE I WAS DRIVING BECAUSE OF THE SMOKE AND UNABLE TO CONTROL THE CAR. THANK GOD I WAS ABLE TO STOP ON THE SIDE OF THE ROAD, AND HAD TO HAVE THE CAR TOWED BY GEICO. MY CAR HAS ONLY 88K MILES AND I HAVE HAD IT SINCE 2014'THIS IS UTTERLY ACCEPTABLE TO HAVE AN ENGINE BLOW OUT SO SUDDENLY, AT SO LITTLE MILEAGE, AND PUT MY LIFE IN DANGER. THANK YOU VERY MUCH FOR YOUR CONSIDERATION IN INVESTIGATING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385586December 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED WHILE HER SON WAS DRIVING 60 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE DRIVER PULLED OVER AND PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384894December 25, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ILLUMINATE SO LITTLE, ONLY LIGHTING APPROXIMATELY 10 FEET IN FRONT OF THE CAR. THIS HAS BECOME EXTREMELY DANGEROUS AND A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378289December 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
LO QU PASA ESQ EL CARRO TIRA GASOLINA Y LO EMOS ARREGLADO 4 VESES Y TIRA TODA LA GASOLINA YA ISIMOS UN RECLAMO Y NOS NOS QUIEREN DAR NINGUNA COMPENSACIN LO QUE ASE ES QUE SE LE TIRA LA GASOLINA Y TENGO MIEDO QUE SE YEGUE A QUEMAR PORQUE CADA VEZ QUE LE A PASADO SOLO EMPIEZA A TIRAR GASOLINA NO IMPORTA SI EST PARADO A CONDUCIENDO LA LTIMA VEZ QU PAS LO ESTBAMOS CONDUCIENDO Y ME PERCAT Y ME REGRESE Y LO TENGO EN MI CASA Y YA NO LO EH VUELTO A MOVER PORQUE TENGO MIEDO QUE SE QUEME ESTOY ENVIANDO UNA FOTO DE LA MANGUERA UN VIDEO DE QUE ES LO Q LE PASA TENGO UN VIDEO DE PERO NO LO PUDE ENVIAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377038November 30, 2020
ENGINE
WHILE OPERATING AT 65+ MILES PER HOUR ON THE INTERSTATE MY KIA OPTIMA HYBRID HAD A CATASTROPHIC ENGINE FAILURE CAUSING MY CAR TO HAVE TOTAL LOSS OF POWER. I HAD TO SAFELY PULL OVER TO THE SIDE OF THE ROAD DUE TO THIS. THIS ENGINE FAILURE OCCURRED AT APPROXIMATELY 97300 MILES, WHICH WOULD STILL BE UNDER THE ORIGINAL WARRANTY, HAD I BEEN THE ORIGINAL OWNER. A LOCAL MECHANIC TOLD ME THE ENGINE WAS SEIZED. AFTER DOING RESEARCH ABOUT THESE SPECIFIC TYPES OF CARS I LEARNED THAT THE REGULAR, NON-HYBRID, KIA OPTIMA HAD RECALLS FOR ENGINE FAILURES SO I CALLED KIA CORPORATE TO SEE IF I HAD COVERAGE. KIA CORPORATE INITIALLY TOLD ME THAT MY CAR WOULD POSSIBLY BE COVERED IF A SPECIFIC PART FAILED (ROD BEARINGS). IF THIS WAS TRUE THEN I WOULD HAVE GONE THROUGH A CLAIMS PROCESS TO GET WARRANTY COVERAGE FOR MY CAR. BECAUSE OF THIS I DECIDED TO HAVE MY CAR TOWED TO A KIA DEALERSHIP. AFTER A FEW DAYS AT A DEALERSHIP I WAS AGAIN INFORMED THAT MY ENGINE HAD SEIZED (WITHOUT DETERMINING WHY/ WHAT PART FAILED), BUT THE STORY CHANGED. KIA THEN TOLD ME THAT THERE WAS ZERO CHANCE THAT MY CAR WOULD BE COVERED EVEN IF THE SPECIFIC PART HAD FAILED ( WHICH WE DIDN'T KNOW). I CALLED CORPORATE AGAIN UPON HEARING THIS NEWS AND SPOKE TO SOMEONE WHO LOOKED AT THE TRANSCRIPT/SUMMARY FOR MY INITIAL CALL AND TOLD ME THAT WHAT I WAS INITIALLY TOLD DIDN'T HAPPEN. THEY TOLD ME THAT I WAS LYING TO THEM AND THAT WHAT I WAS TOLD IN MY FIRST CONVERSATION WITH CORPORATE DIDN'T HAPPEN. KIA QUOTED ME A NEW ENGINE FOR 10000+ DOLLARS (THOUSANDS MORE THAN THE CAR IS WORTH) AND BILLED NEARLY 200 DOLLARS FOR A DIAGNOSTIC THAT LIKELY TOOK MERE MINUTES. ULTIMATELY I DECIDED TO HAVE ANOTHER MECHANIC PUT IN A REFURBISHED ENGINE FOR ABOUT HALF THE PRICE. I BELIEVE THAT THE DECEPTION THAT KIA PUT ME THROUGH WAS WRONG AND THAT IT IS COMPLETELY UNACCEPTABLE FOR A WELL-CARED FOR CAR TO SUDDENLY DIE WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375951November 23, 2020
STEERING
THE ELECTRIC POWER STEERING PUMP HAS A SHORT GOING TO THE MOTOR, WHICH IS A FIRE HAZARD. ALSO, YOU MUST MOVE THE WHEEL NONSTOP OR IT WILL LOCK UP WHICH COULD CAUSE YOU TO WRECK AND DIE. VERY DANGEROUS. AT THIS POINT THERE IS ABSOLUTELY NO POWER STEERING MAKING IT VERY HARD TO DRIVE AND STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373251November 5, 2020
ENGINE, POWER TRAIN, SUSPENSION
18V363 17220 IT HAS MADE A LOUD CLANKING/KNOCKING NOISE. IT STALLED THEN COMPLETLY DIED ONCE I GOT OFF THE MAIN HIGHWAY AND WOULDNT CRANK AGAIN. IT USES AN AWFUL LOT OF OIL. UPON FIRST OIL CHANGE IT HAD SHARDS OF METAL IN IT. THE PLACE I GOT THE VEHICLE FROM SAYS THEY PUT NEW MOTOR IN IT AMONG OTHER THINGS BUT I HAVENT SEEN IN CHANGE IN THINGS OTHER THAN IT DOESNT SMOKE UNDER THE HOOD WHILE IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365822October 22, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER AIRBAG LIGHTS WILL FLASH, MY LIGHTS WON'T TURN OFF WHEN ON AUTO, MY RADIO IS TURNING ON AND OFF BY ITSELF AND IS DOING SOME WEIRD THINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363075October 6, 2020
ENGINE
TL* THE CONTACT OWNED A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING IN THE NEIGHBORHOOD, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (GLASSMAN KIA 28000 TELEGRAPH RD, SOUTHFIELD, MI 48034 (888) 451-0949) AND THEY SAID THE VEHICLE WAS STUCK IN LIMP MODE. THE DEALER SAID THAT THEY REPROGRAMMED ENGINE WITH A CODE FOR A RECALL REPAIR. THE FAILURE RECURRED AGAIN WHILE THE CONTACT WAS DRIVING AT 40 MPH THE VEHICLE SPUTTERED. THE CONTACT TRIED TO PULL OFF THE ROAD AND THE VEHICLE SPUN AROUND AND CRASHED INTO THE CURVE AND INTO A TELEPHONE POLE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE CONTACT LEFT THE CRASH SCENE AND THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS CALLED AND GAVE THE CONTACT A CLAIM NUMBER BUT SAID THERE WAS NOTHING THEY COULD DO. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 118,000.*DT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11360645September 23, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR BRAKE LIGHT FAILED TO ILLUMINATE PROPERLY WITH THE BRAKE PEDAL DEPRESSED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE TRANSMISSION SHIFTER BECAME DIFFICULT TO MOVE WITHOUT DEPRESSING THE BRAKE PEDAL. AN APPOINTMENT WAS SCHEDULED AT THE DEALER BOB BELL KIA OF BALTIMORE (7900 EASTERN AVE, BALTIMORE, MD 21224) TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V114000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360016September 19, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY CAR LOSES POWER WHEN I USE THE HORN. IT HAPPENS WHILE PARKED WITH THE ENGINE ON AND IN TRAFFIC. INITIALLY, I THOUGHT IT WAS FAULTY ELECTRICAL PROBLEM BECAUSE THERE WERE 3 ACTIVE RECALLS NEEDING TO BE FIXED. I RECENTLY TOOK MY VEHICLE TO A CERTIFIED KIA SERVICE CENTER TO GET THE RECALLS TAKEN CARE OF AND ADDITONALLY, HAD THE A/C COMPRESSOR, STRUTS, AND A BELT REPLACED. I ALSO DESCRIBED THE ISSUE OF ENGINE POWER LOSS WHEN I USE THE HORN WITH SERVICE TECH AND ATTEMPTED TO DEMONSTRATE. HOWEVER, MY CAR DIDN'T DUPLICATE THE ISSUE. I'M NOT SURE IF THE TECHS TESTED IT THOROUGHLY DURING THE DAYS IT WAS BEING SERVICED. THE FINAL DETAILED BILL STATES THAT THE CAR WOULDN'T DUPLICATE THE ISSUE. I'M CURRENTLY SATISFIED WITH THE FIXED RECALLS, A/C, BELT, AND OTHER MINOR REPAIRS. I'M HIGHLY CONCERNED AND FRUSTRATED THAT I'M STILL EXPERIENCING ENGINE, ACCELERATION, RPM, AND A/C FAILURE WHENEVER I NEED TO USE MY HORN. A COUPLE OF DAYS AGO WHILE IN TRAFFIC, I HAD TO BLOW THE HORN BECAUSE A DISTRACTED DRIVER NEARLY SIDE SWIPED ME. AS A RESULT, MY CAR LOSS POWER. I COULDN'T ACCELERATE AND THE TRANSMISSION WOULDN'T SHIFT. I ENDED UP DOING AROUND 30MPH UNTIL I MADE IT TO A SAFE DESTINATION. I CALLED FOR HELP, BUT AFTER I TURNED THE CAR OFF AND BACK ON, IT WAS AS IF IT NEVER HAPPENED. I'M FURIOUS ABOUT IT BECAUSE THE DISTRACTED DRIVER PROCEEDED TO TAILGATE AND INTIMIDATE ME OUT OF ANGER. LASTLY, IT WAS NOT PROFESSIONAL OR CARING TO BE LAUGHED AT WHEN I VOICED THIS PROBLEM AT THE SERVICE CENTER. I NEED HELP AND ANSWERS BEFORE SOMETHING MORE TERRIBLE HAPPENS. THE NUMBER OF ENGINE AND ELECTRICAL COMPLAINTS ARE STARTLING. I'M HOPING THAT MY ISSUE WILL BE TAKEN SERIOUSLY AND LOOKED INTO. I'M NOT COMFORTABLE DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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