Kia Optima Complaints (2013)
1,443 consumer complaints on file.
- #10935240December 14, 2016STEERING
AT FIRST I THOUGHT THE ALIGNMENT WAS OFF HOWEVER AFTER HAVING MY CAR ALIGNED THE STEERING IS STILL LOSE AND AT ANY GIVEN SPEED THE CAR DRIFTS TO THE LEFT OR RIGHT VERY EASILY. IT'S DANGEROUS!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10935263December 14, 2016ENGINE
I BOUGHT MY 2013 OPTIMA SXL WITH 26K MILES. I WAS DRIVING HOME FROM WORK AND MY CAR NOW HAS UNDER 32K MILES ON IT, AND STARTED SHAKING WITH SMOKE COMING OUT FROM THE HOOD AND IT TURNED OFF. TRIED TO TURN IT BACK ON BUT IT WAS DEAD I CALLED ROAD SIDE ASSISTANCE TO GET IT TOWED TO A KIA DEALERSHIP. NEXT DAY I GET A CALL FROM THE SERVICE DEPARTMENT AND THEY SAID THE ENGINE WAS BLOWN AND THAT THE EXTENDED WARRANTY WONT COVER IT DUE TO SLUDGE FOUND ON THE ENGINE WTF!! IT'S A NEW CAR! SO TO GET IT FIXED THEY ARE CHARGING ME $9,400.00 DOLLARS THAT'S A LOT OF MONEY. AND I KEEP CALLING THEM ASKING WHY THE WARRANTY DOESN'T WANT TO COVER THE CHARGES AND THEY SAY IT'S BECAUSE OF THE SLUDGE FOUND DUE TO POOR MAINTENANCE WHICH IS NOTHING BUT BS. I DON'T EVEN HAVE A YR WITH THIS CAR AND NOW I DON'T KNOW WHAT TO DO. AND THE SAD THING IS THAT I HAVE SEEN A LOT OF REVIEWS WITH THE SAME PROBLEM AND KIA IS NOT DOING NOTHING ABOUT IT. I WILL HAVE TO GET A REPO BECAUSE I CAN'T KEEP PAYING FOR A JUNK CAR. I WILL NEVER BUY FROM KIA EVER IN MY LIFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10935330December 14, 2016SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE: KIA OPTIMA 2013 ISSUE DESCRIPTION: IF LOOSING SLIGHTLY TRACTION (KIA OPTIMA IT IS VERY SENSITIVE, ALL IT TAKES IS SOME DIRT ON THE GROUND, A LITTLE RAIN, MOISTURE ON THE PAVEMENT, OR BUMPY ROAD) THE SYSTEM WILL KILL ALL THE ENGINE POWER BETWEEN 1 TO 2 SECONDS WHEN YOU START FROM A STAND STILL (BRINGS THE CAR TO A STOP). THIS MAKES THE CAR NOT MOVE AND GET INTO DANGEROUS SITUATIONS WHEN ENTERING AN INTERSECTIONS BECAUSE CARS APPROACHING MIGHT HIT THE CAR. THE SITUATION CAN BE REPEATED ONCE THE SYSTEM RELEASES THE POWER, LOSING TRACTION AGAIN, EXTENDING ADDITIONALLY 1 TO 2 SECONDS TO THIS SITUATION. LOOSING TRACTION IS EVEN EASIER WHEN THE WHEELS ARE TURNED. I OPENED A TICKET ON KIA CUSTOMER AFFAIRS (K3229681) ONCE THE DEALER DID NOT EVEN TESTED THE CAR WITH ME, AND I GOT THE TYPICAL ANSWER IF THEY DO NOT HAVE A RECALL ON THIS SUBJECT (IT IS THE WAY IT WORKS) AFTER MANY CALLS AND VISITS, I WAS ABLE TO GET FROM THE MANUFACTURE'S KIA CUSTOMER AFFAIRS VERBALLY CONFIRM IT IS THE WAY SHOULD WORK, IMMOBILIZING THE CAR FOR 1 TO 2 SECONDS. THE ONLY SOLUTION PROVIDED IS TO DISABLE THE TCS WHICH BASED ON THE MANUAL DISABLES ALSO THE ESP. THIS ISSUE HAS BEEN REPORTED BY OTHER OWNERS ON MULTIPLE FORUMS, AND NO OTHER CAR I DROVE WORKS IN THAT WAY, NOT EVEN MY HYUNDAI SONATA 2013 WHICH IS THE SAME CAR BUT WITH DIFFERENT BODY. MODE INFORMATION ON THE ATTACHED DOCUMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10934927December 13, 2016STEERING
WHEN DRIVING THE CAR FROM ANY SPEEDS THE CAR WILL DRIFT. WANDERING NOT STABLE GOES IN TO OTHER LANES WITHOUT YOU DOING IT. HOLDING THE STEERING WHEEL WITH BOTH HANDS CONSTANTLY RESTEERING BACK AN FORTH WITHOUT TRYING NOT TO OVER STEER BY STAYING IN YOUR LANE AN NOT STEERING IN TO ANOTHER VEHICLE. . NOT A SAFE VEHICLE TO DRIVE. VERY UNSTABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10933745December 7, 2016STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10928971December 1, 2016STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE STEERING WHEEL DRIFTED IN EITHER DIRECTION AT A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A FRONT END ALIGNMENT WOULD CORRECT THE CONDITION. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10927588November 22, 2016ENGINE
TOOK CAR TO DEALER A MONTH AGO FOR SIREN NOISES AS I EXCELERATED. THEY TOLD ME IT WAS MY TURBO CASING THAT CAME OPEN AND THAT THEY CLOSED IT FOR ME. I CALLED THEM AN HOUR LATER AFTER I HAD LEFT TO TELL THEM IT WAS STILL MAKING THE NOISE THEY SAID IT WILL AND SHOULD MAKE THE NOISE. TOOK THE CAR BACK TODAY FOR SAME ISSUE AND FOR THE ENGINE LIGHT BEING IN NOW FOR A 6 DAYS. NOW THEY TELL ME I HAVE SLUDGE IN MY ENGINE AND WILL BLOW AT ANY TIME SO I NEED A NEW ENGINE AND WILL LET ME KNOW IF WARRANTY WILL COVER IT OR NOT. I'M NOT EVEN AT 60K MILES YET BUT THEY SAY I'M ALMOST EXPIRED FOR WARRANTY. I BOUGHT THIS BRAND NEW END OF JANUARY 2013. THE NOISE WAS HAPPENING WHEN STATIONARY, AND WHEN EXCELERATING TO DRIVE AND SPEED UP WITH FLOW OF TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10926798November 18, 2016ENGINE
MY VEHICLE IS A 2013 KIA OPTIMA AND TODAY A VERY HORRIBLE AND SCARY SITUATION HAPPENED TO ME ON HIGHWAY I-25. I WAS DRIVING HOME AT NIGHT AND GOING AROUND 68MPH I NOTICED MY OIL LIGHT START FLICKERING, AT THIS POINT I TRYED TO SLOW AS MUCH AS I COULD BUT THWRE WAS HEAVY TRAFFIC. ALMOST TO THE NEAREST OFF RAMP I HEARD A LOUD POP AND I LOST ALL ENGINE POWER. I LOST CONTROL OF THE VEHICLE AS WHATEVER POPPED PUSHED ME TO THE RIGHT, I SOON REGAINED CONTROL AND I COULD HEAR SOMETHING DRAGGING AND IT FALLING OFF. I APPROACHED THE OFF RAMP ON THE SHOULDER WHERE MY VEHICLE STAYED DISABLED UNTIL A TOW TRUCK ARRIVED. A PASSER BY STOPPED TO SEE IF I WAS ALRIGHT AND SAID THAT MY CAR WAS EMMITING FLAMES FROM THE CONNECTING ROD I WAS DRAGGING. MY MACHANIC HAD A LOOK AND SAID "WOW, YOU DEFINITELY THREW A ROD. YOU'RE LUCKY IT DIDN'T COME IN YOUR DIRECTION OR AT ANOTHER VEHICLE." I SEARCHED FOR A RECALL AND FOUND OUT A BIT OF INFORMATION REGARDING THIS EXACT ENGINE WITH BOTH KIA AND ALSO HYUNDAI. KIA SENT OUT AN EXTENDED WARRANTY FOR THIS PROBLEM BUT HYUNDAI IS DOING A RECALL FOR THE SAME EXACT ENGINE BECAUSE IT IS FAULTY TO BEGIN WITH. COME TO FIND OUT THAT THERE A LOT OF KIA CUSTOMERS WITH THE SAME IDENTICAL PROBLEM IN WHICH A CLASS ACTION LAWSUIT WAS CREATED. THIS FAULTY ENGINE IS A REAL SAFETY HAZARD TO THE STREETS AND HIGHWAY AND ITS A MATTER OF TIME FOR ALL OF THE CARS WITH THESE ENGINES TO HAVE FAILURE. PLEASE! WE NEED THESE CARS RECALLED SO THEY CAN BE FIXED AND NOT ON THE ROAD WAITING TO FAIL LIKE KIA EXPECTS.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10926014November 14, 2016STRUCTURE:BODY, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE WASHING THE VEHICLE, WATER WAS OBSERVED IN THE DRIVER AND PASSENGER SIDE HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEALANT AROUND THE HEADLIGHTS WAS FAILING. THE HEADLIGHTS WERE NOT REPAIRED OR REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10925489November 11, 2016ENGINE
I HAVE A 2013 KIA OPTIMA GDI ENGINE, I HEAR A NOISE IN THE ENGINE AND LATTER STAR WITH SMOKE LIKE BURNING OIL, THE ENGINE BLOAT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10925175November 9, 2016STEERING
I HAVE A 2013 KIA OPTIMA. LIKE EVERYONE ELSE I AM HAVING STEERING WHEEL ISSUES. THIS NEEDS TO BE ON RECALL!!!!! I AM A LITTLE OVER 60,000.00. THIS IS A MAJOR ISSUE POSSIBLE LAWSUIT. I CALLED KIA TALKED TO THE SERVICE MANAGER AND SHE SAID THIS SOUNDS NORMAL AND I NEED TO BRING IT IN TO DO A COMPUTER RESET. I DON'T AGREE WITH THIS. NOT HAPPY. THIS NEEDS TO BE ON RECALL!!!!!!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10923961November 3, 2016VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10923711November 1, 2016UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. I HAD IT TOWED TO DEALER'S SHOP THINKING THAT MY POWER TRAIN WARRANTY WILL TAKE CARE OF THIS. COME TO FIND OUT THE CONNECTING ROD HAS A DEFECT AND THE WARRANTY IS NULL AND VOID BECAUSE ITS TECHNICALLY NOT CONSIDERED DAMAGED....................I SAID EXACTLY WHAT YOU THE READER WOULD OF SAID. IT WASN'T PRETTY. THINKING ABOUT LAWYERING UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10918702October 25, 2016ENGINE
I BOUGHT MY NEW/USED 2013 KIA OPTIMA AT THE END OF JUNE 2016 WITH NO IDEA THAT THIS PARTICULAR MAKE, MODEL AND YEAR HAD SUCH ISSUES. THE CAR SEEMED TO RUN NICELY. I AM A VERY CONSERVATIVE DRIVER SO I RARELY TOOK THE RPMS UP PAST 2.5 WHEN TAKING OFF. ONE DAY, NOT EVEN 90 DAYS INTO OWNING MY KIA, I HOPED ON THE HIGHWAY. IN ORDER TO SAFELY MERGE INTO TRAFFIC I HAD TO ACCELERATE UP TO 3.5 RPMS TO REACH SPEED OF 65MPH. WHEN I DID I HEARD A STRANGE ALMOST CLICKING NOISE FROM THE ENGINE AND GRAY SMOKE POURING FROM THE BACK END OF MY CAR. I PULLED OVER IMMEDIATELY. JUST BACK OFF THE EXIST NEXT TO MY GYM WAS A GARAGE. I CAREFULLY MANAGED TO GET MY CAR THERE WHERE THEY TOLD ME THE DEVASTATING NEWS (THAT I'VE LEARNED NOW SO MANY KIA OPTIMA OWNERS HAVE FACED)...A BLOWN ENGINE. KIA HAS ISSUED AN EXTENDED WARRANTY ON THIS PROBLEM, BUT WITH SUCH LIMITATIONS THAT THEY RARELY ACTUALLY COVER THE ACTUAL REPAIR. I'VE TAKEN MY KIA TO THE DEALER (PER KIA CUSTOMER AFFAIRS REQUEST) FOR THEM TO TELL ME THE SAME THING AND NOW, BECAUSE KIA WON'T WARRANTY IT DUE TO EXEMPTIONS ON THEIR "EXTENDED" WARRANTY, I HAVE TO PAY THE DEALER $300. I HAVE A NOTE ON THIS CAR FOR 72 MONTHS. I'VE ONLY MADE 3 PAYMENTS! NO ONE CAN HELP ME AND I'M NOT THE ONLY KIA OWNER FACING THIS DILEMMA. THE ROD THAT IS DEFECTIVE IS CAUSING ISSUES WITH THE OIL WHICH IS ALLOWING METAL FLAKES TO ENTER THE ENGINE. THUS CAUSE SEIZURES IN THE MOTOR AND ENGINE FAILURE. AT HIGH RATES OF SPEED THE ENGINE COMPLETELY DIES CREATING UNSAFE DRIVING CONDITIONS. PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10918948October 25, 2016UNKNOWN OR OTHER
THE CAR CAUGHT FIRE AND BURNED SITTING IN MY DRIVEWAY. DRIVEN DAILY TO AND FROM WORK. NO CHECK ENGINE LIGHT OR ANY WARNING. CAUGHT FIRE WITHIN FIVE MINUTES OF TURNING OFF ENGINE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10918001October 21, 2016ENGINE
I WAS DIVING ON THE I-15 UP THE BAKER GRADE AND THE ENGINE STARTED TO MAKE A RATTLE SOUND AND THEN A LARGE BANG AND THEN SHUT OFF. NO POWER TO TRY TO PULL TO THE SIDE OF THE ROAD I WAS ALMOST HIT BY A BIG RIG. ONCE GETTING TO THE SIDE OF THE ROAD OPENED THE HOOD AND OIL AND SMOKE EVERY WHERE IT WAS 3:00 A.M. IN THE MORNING. MY MAINTENANCE RECORD ARE IMPECCABLE AND I HAD JUST PAID THE KIA DEALERSHIP OVER 700 DOLLARS FOR A TUNE UP AND OTHER SERVICES. AFTER FINALLY GETTING A 525 DOLLAR TOW TO THE DEALERSHIP I WAS GIVEN A REPORT STATING THESE CARS FROM 2011 TO 2015 HAVE AN ISSUE WITH THE CONNECTING ROD AND THAT ENGINES ARE SEIZING. DOCUMENT ATTACHED IS SOMETHING THE SERVICE DEPT SHOWED ME BUT I NEVER HAD SEEN IT BEFORE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917753October 21, 2016POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE ENGINE FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED METAL FRAGMENTS IN THE MOTOR OIL AND DIAGNOSED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE ENGINE WAS REPLACED; HOWEVER, THE VEHICLE WOULD TURN OFF AND ON WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HARNESS AND TRANSMISSION SOLENOID WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917664October 20, 2016ENGINE
HEADING UP STEEP INCLINE HWY 680 AS I BEGAN TO ACCELERATE ENGINE BEGAN TO MAKE CLANKING SOUND. ATTEMPTED TO PULL TO THE FAR RIGHT LANE AS I WAS IN THE FAR LEFT LANE. AS I CROSSED FIVE LANES OF TRAFFIC CAR DIED. MANY SEMIS COMING UP ON ME. HAD TO HAVE CAR TOWED 50 MILES BACK HOME AT 1AM. UPON INSPECTION. ENGINE SEIZED. MY CAR HAS HAD ALL REGULAR MAINTENANCE AND THERE WERE NO WARNING LIGHTS THAT EVER CAME ON AND CAR WAS RUNNING FINE UNTIL THAT MOMENT. KIA SAID OUT OF WARRANTY, TOO BAD. NEW MOTOR IS NEEDED ON A 2013 CAR. CAR IS NOW SITTING IN MY GARAGE TORN APART BECAUSE I CAN'T AFFORD TO REPLACE THE MOTOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916696October 18, 2016ENGINE
MY VEHICLE STARTED USING A LOT OF OIL AND WAS LOSING POWER UPON ACCELERATION. I HAD READ ONLINE THAT THERE WERE PROBLEMS WITH THE ENGINE AND I KEPT HOPING FOR A RECALL. HOWEVER, THE RECALL HASN'T HAPPENED AND I AM ALMOST AT 100,000 MILES. MY CAR STARTED MAKING A TICKING NOISE WHEN I WOULD ACCELERATE AND I HAD JUST HAD THE OIL CHANGED 3 WEEKS BEFORE. I CHECKED THE OIL AND IT WAS ALREADY VERY LOW. I TOOK IT TO THE DEALER AND THE DEALER SAYS THAT THE ENGINE NEEDS TO BE REPLACED AND IF I CAN GIVE THEM AT LEAST 13 RECEIPTS THEY'LL REPLACE IT UNDER THE WARRANTY THAT I PURCHASED. I DRIVE ALL OVER TOWN FOR WORK AND I HAVE MY OIL CHANGED WHEREVER I MAY BE. I WENT TO THE TWO PLACES THAT I HAVE GONE MOST FREQUENTLY BUT, ONE OF THEM SWITCHED THEIR COMPUTER SYSTEMS 3 MONTHS AGO AND ONLY HAS RECORDS FOR THE LAST THREE MONTHS AND THE OTHER PLACE CHANGED OWNERSHIP A YEAR AGO AND ONLY HAS 2 RECEIPTS FOR THIS YEAR. THEY'RE SAYING THAT I HAVE TO PAY FOR IT OUT OF POCKET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10914937October 9, 2016ENGINE
IN MARCH OF 2016 MY 2013 KIA OPTIMA DIED AT AN INTERSECTION IN TOWN. THERE WAS NO PRIOR WARNING OF ANY MALFUNCTION, (NO LIGHTS, NO ABNORMAL BEHAVIORS), BUT THE OIL LIGHT DID COME ON VERY BRIEFLY RIGHT BEFORE THE ENGINE DIED. I PUT GAS AND 1 QUART OF OIL IN THEN JUMPED THE BATTERY AND DROVE THE CAR TO THE NEAREST KIA DEALERSHIP. KIA INFORMED ME THAT I NEEDED A NEW BATTERY AND THAT MY OIL WAS TOO THICK, DIRTY, AND VISCOUS AND THAT I NEEDED TO HAVE AN OIL CHANGE AND HAVE A SPECIAL TREATMENT PUT IN THE CAR, (SEAFOAM), TO HELP CLEAN THE ENGINE OUT. WE WERE INSTRUCTED TO BRING THE CAR BACK IN 500 TO 1000 MILES (AGAINST MANUFACTURERS RECOMMENDATIONS), TO FLUSH THE TREATMENT OUT OF THE ENGINE AND CHANGE THE OIL AGAIN. WE RETURNED WITH THE CAR A LITTLE OVER 500 MILES LATER AND KIA INFORMED US THAT IT NEEDED ANOTHER SPECIAL TREATMENT BECAUSE THE OIL REREMAINED DIRTY SO THEY PUT ANOTHER TREATMENT IN THE CAR AND THEN INSTRUCTED US TO BRING IT BACK AGAIN IN 500 TO 1000 MILES BUT AFTER 4 DAYS THE CAR STARTED MAKING A VERY LOUD TAPPING NOISE COMING FROM THE ENGINE AND SOON AFTER THE ENGINE WAS RUINED ALL TOGETHER DUE TO A FAULTY CONNECTING ROD BEARING IN THE CRANKSHAFT. WHEN WE DRAINED THE OIL 4 DAYS AFTER KIA CHANGED IT , IT WAS BLACK, THIN LIKE WATER AND FULL OF DIRT AND SEDIMENT. AFTER THE LOUD ENGINE NOISES BEGAN I BROUGHT THE CAR BACK TO KIA WHO THEN INFORMS ME IT WOULD COST ANOTHER $350 TO DIAGNOSE WHAT WAS WRONG WITH THE ENGINE. FEELING LIKE THEY HAD TREATED THE ENGINE IMPROPERLY ALREADY I HAD THE CAR TOWED TO A PRIVATE MECHANIC AND DECLINED ANY MORE OF THEIR SERVICES. I HAD COMPLETED MY OIL CHANGES ON TIME DESPITE NOT HAVING MY RECORD AT THE TIME OF MY SERVICE HOWEVER KIA REFUSED TO HONOR MY EXPENSIVE EXTENDED WARRANTY STATING THAT I COULD NOT HAVE POSSIBLY DONE THE OIL CHANGES AT REGULAR INTERVALS DUE TO THE HIGH AMOUNT OF SLUDGE IN THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0