Kia Optima Complaints (2008)

144 consumer complaints on file.

#10534028August 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AND IDLING, THE VEHICLE MADE A LOUD PUFFING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT REPAIRED BUT DIAGNOSED AS A RESIGNATOR FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 66,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533713August 5, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETECTED THAT THE BRAKE LIGHT WOULD NOT ILLUMINATE UPON DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V114000 HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532132July 27, 2013
VISIBILITY/WIPER
THIS REPORT IS SIMILAR TO REPORTS 10523036 AND 10523357 IN THIS DATABASE. PASSENGER SIDE VISOR FAILED APPROXIMATELY 1.5 YEARS INTO THE OPERATION OF THE VEHICLE: IT WILL NOT RETRACT INTO THE FULL FLUSH POSITION WITH THE CAR ROOF, OBSCURING DRIVER VISIBILITY TO THE RIGHT. DRIVER SIDE VISOR FAILED A SHORT FOUR MONTHS LATER (1.8 YEARS), AND HANGS LOW DIRECTLY IN THE FORWARD VIEW OF THE DRIVER, AT AN ANGLE IN EXCESS OF 45 DEGREES, SEVERELY IMPEDING FORWARD VISIBILITY. THE DRIVER IS TALL, AND THE DRIVER'S HEAD COMES INTO CONTACT WITH THE VISOR WHILE ENTERING/EXITING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525133July 16, 2013
SEATS
REFERENCE: DEFECTIVE DRIVER'S SEAT THIS LETTER IS IN REFERENCE TO A FAULTY SEAT IN THE 2008 KIA OPTIMA EX, ONE I CURRENTLY OWN. I AM BRINGING THIS MATTER TO YOUR ATTENTION BECAUSE OF THE DANGER THIS REPRESENTS TO DRIVERS OF KIA VEHICLES THAT HAVE ELECTRIC ADJUSTABLE SEATS. MY WIFE AND I WERE VERY FORTUNATE WE WERE NOT INVOLVED IN A TRAFFIC FATALITY DUE TO THIS. RECENTLY, WHILE TRAVELING, THE DRIVER'S SEAT RETRACTED TO ITS FULL-UPRIGHT, FULL-FORWARD POSITION. IN THIS POSITION, THE HEADREST FORCED MY WIFE'S HEAD DOWN INTO THE STEERING WHEEL AND UP AGAINST IT. SHE WAS ABLE TO STOP THE CAR SAFELY. THE ONLY WAY TO DRIVE THE CAR WAS TO REMOVE THE HEADREST, WHICH ALLOWED ENOUGH ROOM BETWEEN THE STEERING WHEEL AND THE BODY TO STEER THE CAR. I CONTACTED CASEY KIA WHILE STOPPED TO ASK WHAT COULD BE DONE TO RELEASE THE SEAT. I WAS TOLD TO REMOVE THE SEAT'S FUSE FROM THE INSIDE CABIN FUSE PANEL, WHICH SHOULD DISENGAGE IT; THIS DID NOT WORK, AND WE WERE FORCED TO DRIVE THREE HOURS TO THE NEAREST REPAIR SHOP. THERE IS NO MANUAL OVERRIDE MECHANISM IN THE 2008 KIA OPTIMA EX TO UNLOCK A SEAT WHEN THE ELECTRIC SEAT ADJUSTMENT MECHANISM FAILS. THIS IS THE SECOND TIME THERE HAVE BEEN PROBLEMS WITH THE DRIVER-SIDE SEAT. THE FIRST DRIVER'S SEAT WAS REPLACED BECAUSE OF A FAULTY SEAT-HEATER WHILE UNDER THE ORIGINAL WARRANTY. THE REPLACEMENT SEAT WHEN INSTALLED IN THE CAR BECAUSE THE ADJUSTMENT KNOB WAS LOOSE AND NEVER SECURE. THREE ISSUES ARE PARAMOUNT, THE SAFETY FOR KIA DRIVERS, THE FACT THERE IS NO MANUAL OVERRIDE FOR ELECTRIC SEATS, AND NO WARRANTY FOR REPLACEMENT SEATS ON SUCH OCCASIONS, THE FIRST HERE BEING OF MOST IMPORTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523357July 5, 2013
VISIBILITY/WIPER
DRIVER SIDE VISOR WOULD NOT GO BACK UP FLUSH TO THE INTERIOR CEILING. I HIT MY HEAD ON IT CONSTANTLY GETTING IN AND OUT OF THE VEHICLE. I TOOK THE CAR TO THE DEALER AND THEY SAID IT WOULD COST $143 PLUS LABOR WHICH I CANNOT AFFORD. HE ADVISED MAYBE I COULD FIND A CHEAPER ONE ON THE INTERNET. GOING ON THE INTERNET IS WHEN I DISCOVERED THAT THIS IS A DEFECTIVE PART THAT KIA WILL NOT FIX! NATURALLY MY WARRANTY EXPIRED 6-2-2013. I HAVE BEEN DRIVING WITH IT ALL THE WAY DOWN SO I ONLY HAVE HALF MY VISIBILITY AND NEED TO LEAN FORWARD AND SCRUNCH DOWN TO SEE SIGNS AND STREET SIGNAL LIGHTS. ALSO, IF I HAVE THE DEALER ORDER ONE WILL IT DO THE SAME THING AGAIN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523036July 3, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE SUN VISORS FAILED AND COULD NOT BE ADJUSTED TO SHIELD UPWARD OR DOWNWARD. THE SUN VISOR FELL TOUCHING THE DRIVER'S HEAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE SUN VISOR WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521781June 25, 2013
STRUCTURE:BODY, AIR BAGS
WHILE TRAVELING AT THE POSTED SPEED LIMIT OF 55 MPH A DEER RAN INTO THE SIDE OF MY 2008 KIA OPTIMA WHICH IS EQUIPPED WITH SIDE AIR BAGS IN WHICH THE DRIVERS SIDE DOOR WAS PUSHED IN ON THE DRIVER AND THE DRIVERS SIDE WIDOW WAS DESTROYED INFLICTING CUTS ON THE DRIVER AND WITH THE ENTIRE DRIVERS SIDE OF THE VEHICLE RECEIVED EXTENSIVE DAMAGE INCLUDING THE HOOD OF THE VEHICLE. THE SIDE AIR BAGS NEVER DEPLOYED TO ENSURE THE SAFETY OF THE DRIVER EVEN WITH THE SEVERITY OF THE IMPACT OF WHICH KIA NATIONAL HEADQUARTERS WAS CONTACTED AND THE EXPLANATION WAS THAT THE VEHICLE WAS NOT MOVING SIDEWAYS AT IMPACT AND THIS IS WHY THE AIR BAGS DID NOT DEPLOY! THIS IS NOT A VALID EXCUSE TO ME OR I WOULD THINK AN CONSUMER PURCHASING THIS VEHICLE WITH THE ASSUMPTION THAT THEY HAVE SIDE AIR BAG PROTECTION! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10499847February 24, 2013
ENGINE
MY 17 YEAR OLD DAUGHTER WAS DRIVING MY 2008 KIA OPTIMA WHEN SHE NOTICED A LOUD CLATTERING NOISE COMING FROM UNDER HOOD. SHE PULLED OVER AT A GAS STATION. A GENTLEMAN THERE CHECKED THE OIL AND SAID THAT IT WAS LOW, HE ADDED 2 QUARTS, I CHANGE THE OIL IN THIS VEHICLE PERSONALLY AND KNOW THAT IT DOESN'T USE ANY OIL. SHE DROVE HOME 3 MILES WITH THE ENGINE STILL CLATTERING. I CHECKED THE OIL AND THE STICK SHOWED 1 QUART LOW. I IMMEDIATELY DRAINED THE OIL AND PUT ON A NEW FILTER AND POURED 4.5 QUARTS IN THE ENGINE. I STARTED UP THE CAR, IT CLATTERED AND RAN IN THE DRIVEWAY FOR 10 MINUTES AND THE ENGINE LOCKED UP. THE KIA ROADSIDE PICKED UP THE CAR AND TOWED IT TO THE DEALER. HE INFORMED ME THAT THE ENGINE WAS 2 QUARTS LOW ON OIL. THERE WAS NO OIL LEAKING FROM THE CAR, WHERE DID THE OIL GO??? THE DEALER SAYS THAT I NEED TO COME UP WITH RECEIPTS BEFORE THEY WILL HONOR THE WARRANTY. IF MY DAUGHTER WOULD HAVE BEEN DRIVING THE CAR WHEN THE MOTOR LOCKED UP, SHE WOULD HAVE NOT BEEN ABLE TO CONTROL IT WITH ALL POWER GONE. I HAVE READ MANY CASES JUST LIKE THIS ONE. SOMEONE WILL GET SERIOUSLY HURT FROM THIS KIND OF ENGINE FAILURE. WILL KIA STEP UP AND RECOGNIZE THAT MAYBE THE OIL CONTROL VALVE IS THE WEAK LINK. MY DEALER SAID THAT WAS WHAT SENT THE CODE TO THE COMPUTER AND OVER-RETARDED THE TIMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490148December 26, 2012
AIR BAGS
MY CAR WAS HIT IN THE SIDE BY ANOTHER CAR GOING APPROX.40 MPH. NONE OF THE AIRBAGS DEPLOYED. THIS MODEL HAD A RECALL ON THE AIRBAGS 6 MONTHS PREVIOUS. WE TOOK IT IN,THEY SAID A SENSOR NEEDED TO BE REPLACED. THEY GAVE US A PAPER SAYING IT WAS REPAIRED AND RETURNED OUR CAR TO US. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10477999September 30, 2012
VISIBILITY/WIPER
THE DRIVERS SIDE SUNVISOR BROKE THIS TIME, DROPS DOWN INTO LINE OF SIGHT. THE PASSENGER SIDE SUNVISOR BROKE OVER TWO YEARS AGO, WAS FINALLY REPLACED LAST CHRISTMAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475125September 11, 2012
AIR BAGS
AFTER 50,000+ MILES ON OUR 2008 KIA OPTIMA THE PASSENGER "AIR BAG" LIGHT WOULD COME ON (MEANING THE AIR BAG WAS AUTOMATICALLY TURNED OFF BY THE CAR'S COMPUTER SYSTEM) WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT. IT WOULD INTERMITTENTLY HAPPEN...SOMETIMES IT WOULD AND SOMETIMES IT WOULDN'T. WE HAD IT CHECKED BY A DEALER AND EVEN THOUGH THEY SAW THE PROBLEM (PASSENGER SITTING IN FRONT SEAT AND AIR BAG WAS "OFF") IT DID NOT REGISTER A CODE IN THE CAR'S COMPUTER SYSTEM. THIS WAS REPORTED TO KIA BY THE DEALER BUT AS OF THIS DATE (09/11/12) KIA HAS REFUSED TO REPAIR THE ISSUE UNDER WARRANTY BECAUSE IT DID NOT REGISTER A CODE. THIS POSES A SAFETY RISK TO PASSENGERS IN THE EVENT OF AN ACCIDENT. FAILURE TO REPAIR THIS ISSUE COULD RESULT IN SERIOUS INJURY AND EVEN DEATH. KIA HAS HAD THIS PROBLEM IN OTHER MODELS AND HAS EVEN ISSUED RECALLS BUT AT THIS POINT HAS REFUSED TO FIX OUR VEHICLE UNDER THE WARRANT CONTRACT WE RECEIVED WHEN BUYING THIS CAR NEW IN 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472630August 27, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG INADVERTENTLY DEPLOYED WITH SUBSTANTIAL FORCE AND STRUCK THE CONTACT IN THE FACE. THE IMPACT OF THE AIR BAG DEPLOYMENT KNOCKED THE CONTACT UNCONSCIOUS FOR SEVERAL MINUTES, WHICH RESULTED IN THE VEHICLE CRASHING INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND SHOULDER. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 43,040. UPDATED08-30-12 *BF UPDATED 09/07/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10468859August 1, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 KIA OPTIMA LS. THE CONTACT WAS TRAVELING 35 MPH WHEN THE DRIVER'S SIDE SUN-VISOR FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER STATED THAT THE SUN-VISOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,500 AND THE CURRENT MILEAGE WAS 38,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467531July 24, 2012
VISIBILITY
THE SUN VISOR BROKE. THIS IS A KNOWN PROBLEM WITH THESE VEHICLES. IT WILL NOT STAY UP. I HAVE TRIED MANY DO-IT-YOURSELF FIXES, BUT IT CONTINUES TO FALL DOWN, WHICH INTERFERES WITH VISIBILITY, ESPECIALLY IN THE DARK. IT IS AN ACCIDENT WAITING TO HAPPEN. NO MATTER HOW MANY TIMES I PUSH IT BACK INTO POSITION, IT JUST FALLS DOWN. IT BLOCKS THE REAR VIEW MIRROR AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467019July 23, 2012
ELECTRICAL SYSTEM, SEAT BELTS
THE REAR PASSENGER SEAT BELT WAS JAMMED. I PULLED IT A FEW TIMES AND IT BECAME UNJAMMED AND I FASTENED THE SAFETY BELT AROUND MY 4 YEAR OLD CHILD. APPROXIMATELY 3-5 MINUTES LATER AS I WAS DRIVING I SMELLED SMOKE. I STARTED CHECKING THE CONTROL PANEL AND TURNED OFF THE A/C AND RADIO AND ROLLED DOWN THE WINDOWS. THE SMOKE STOPPED SO I CONTINUED TO DRIVE ABOUT A MILE AND STOPPED THE CAR IN A PARKING LOT. I WAS THERE APPROXIMATELY 4 MINUTES WHEN I SMELLED SMOKE AND TURNED MY HEAD TO THE REAR OF THE VEHICLE TOWARDS MY CHILD. MY CHILD SCREAMED FOR ME THE SAME MOMENT I WAS TURNING MY HEAD AND THERE WERE FLAMES MELTING THE PLASTIC CASING AROUND THE SEAT BELT COVER. THE FLAMES ALMOST REACHED HER HEAD. I FRANTICALLY GOT IN THE BACK SEAT AND REMOVED THE SAFETY BELT AND PULLED HER FROM THE CAR TO SAFETY. THE ENTIRE INTERIOR OF THE CAR WAS BURNED FROM THE FIRE. THERE WERE NO BURN INJURIES DUE TO THE FACT THAT I WAS STOPPED AND ABLE TO REMOVE MYSELF AND MY CHILD BEFORE THE FLAMES ENGULFED MY CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10463898July 1, 2012
AIR BAGS
AS THE DRIVER'S SIDE AIR BAG ASSEMBLY IS UNDER A RECALL, THE PASSENGER SIDE SYSTEM SHOULD ALSO BE INVESTIGATED. ABOUT 10-15% OF THE TIME THE PASSENGER SIDE AIR BAG WILL INDICATE THAT IT IS OFF AFTER AN ADULT SITS IN THE SEAT. THIS REQUIRES THAT THE PERSON WILL NEED TO GET OUT THEN BACK IN, OR THE CAR NEEDS TO BE SHUT OFF AND RESTARTED AND THAT DOESN'T GUARANTEE THAT THE SYSTEM WILL OPERATE PROPERLY. LAST WEEK THE PASSENGER SIDE AIR BAG OFF LIGHT HAS NOW BEEN COMING ON WHILE THE CAR IS IN MOTION. IT WILL APPEAR FOR A FEW SECONDS, THEN GO OFF, REAPPEAR THEN GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462688June 22, 2012
AIR BAGS
AFTER CLOCKSPRING RECALL/ AND REPAIR THE CARS AIR BAG SIGNAL NOW COME ON WITH A CODE OF B1378 IN WHICH KIA HAS TOLD ME THAT THERE IS S HIGH RESISTANCE DSAB. I HAVE BEEN INFORMED THAT THIS CODE IS FOR A BAD OR FAULTY AIRBAG. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND THE AIRBAG HAS NEVER BEEN DEPLOYED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460853June 6, 2012
AIR BAGS, SEAT BELTS
WE WERE HIT IN THE PASSENGER SIDE AND THE ENTIRE SIDE OF THE CAR WAS CRUSHED AND NONE OF THE AIR BAGS EVER DEPLOYED AND THE PASSENGER SIDE SEAT BELT DID NOT LOCK. I HAD REPORTED THE FACT THAT WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT THAT THE AIRBAG LIGHT WAS NOT COMING ON TO THE CAR DEALERSHIP THAT I PURCHASED THE CAR FROM BUT THEY JUST MADE EXCUSES THAT THE PERSON SITTING IN THE SEAT WAS NOT HEAVY ENOUGH EVEN THOUGH THEY WEIGHED OVER 150LBS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10458902May 18, 2012
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED ONLY WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED WHEN THE LIGHT WAS ON IT INDICATED THAT THE AIR BAG MAY NOT DEPLOY IN A CRASH OR IT MAY DEPLOY WITHOUT A CRASH OCCURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 06/26/12 *BF A DIAGNOSTIC REVEALER THE OC PASSENGER SENSOR MAT WAS DEFECTIVE. THE PROBLEM WAS CORRECTED. HOWEVER, THREE DAYS LATER WHEN A PASSENGER SAT IN THE SEAT, THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD AGAIN. THE CONSUMER RETURNED TO THE REPAIR SHOP AGAIN. THE MECHANIC STATED IT SEEMED THAT IF SOMEONE SAT IN THE PASSENGER SEAT, DID A LOT OF MOVING AROUND, OR WAS SLIGHTLY HEAVY IN WEIGHT, IT TRIGGERED THE AIR BAG LIGHT. THE CONSUMER STATED THE LIGHT IS CURRENTLY ON. UPDATED 06/27/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458486May 14, 2012
AIR BAGS:FRONTAL, ENGINE
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 70 MPH THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND A FATALITY WAS REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 06/12/12*LJ THE CONSUMER STATED A RECALL CAME IN THE MAIL ON APRIL 12. 2012. PRIOR TO THE ACCIDENT, THERE WAS A LOUD NOISE COMING FROM UNDER THE HOOD. UPDATED 06/13/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1

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