Kia Optima Complaints (2016)

764 consumer complaints on file.

#11694901October 22, 2025
STRUCTURE:BODY
White paint is chipping away excessively
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694645October 21, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Dear NHTSA, I am writing to formally report a serious safety incident involving my 2016 Kia Optima Hybrid, which caught fire and was completely destroyed on October 5, 2025. Incident Summary: While driving on a highway at approximately 65 mph, I noticed that the vehicle was not entering Hybrid Mode, which is abnormal for its typical operation. I reduced my speed to 45 mph, then down to 35 mph as I began to observe smoke coming from the vehicle. At no point did the vehicle show signs of overheating, and there was no Check Engine Light until shortly before I was able to safely pull over. Within moments of stopping the vehicle and exiting with my passenger, the vehicle was engulfed in flames and ultimately burned to the ground. Fortunately, both occupants escaped unharmed. The vehicle has been inspected by my insurance provider; however, I have been waiting over two weeks for Kia to inspect the vehicle or provide any official response regarding a possible cause. This delay is concerning, especially given the severity of the incident and the potential safety risk to other drivers. Vehicle Details: Make/Model: 2016 Kia Optima Hybrid VIN: [XXX] Mileage: 54,300 Date of Fire: October 5, 2025 Location: US-60 NONCARD & MP-118 Morristown, AZ I am reporting this incident in hopes that NHTSA will investigate whether this is an isolated case or potentially part of a larger safety defect within this vehicle model or hybrid system. The lack of adequate warning and the total loss due to fire raises serious safety concerns. Please let me know if any additional information or documentation is required to support an investigation. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11694035October 17, 2025
STRUCTURE:BODY
The body paint is cracking and falling down. Since five years ago this problem started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691181October 3, 2025
ENGINE
Engine sludge and failure. Engine part failure p0010 began happening within 1 year of Kia engine replacement. It is available for inspection. This creates a problem with acceleration in the vehicle, putting my family's and my safety at risk. This problem has been confirmed by the dealer. The check engine light is one. This part failure and engine sludge (despite consistent maintenance) has caused engine failure again, just 3 years after replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691183October 3, 2025
VISIBILITY/WIPER
All window regulators failed before 100K miles. This does not allow for windows to open in case of emergency, This problem has been personally confirmed by dealer and also in service bulletin SA418. This is a common problem in this car make/model/year. This component has been known to the manufacturer for defect. No warning lights, just instant lack of window use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690314September 29, 2025
UNKNOWN OR OTHER
I have a 2016 KIA Optima SX Turbo with 33,500 miles that the windows one by one are failing due to a defective regulator drum gear. This very flimsy gear fails and the window will not roll up. I have had 3 out of 4 fail in the last month. The only way to keep the window up is to shimmy them. This creates a huge safety risk in the event of an accident and also can impact the collision safety system including airbags. KIA is aware of this situation as outlined in their Technical Service Bulletin dated March 2021. I believe it's bulletin MC-10189544-0011. I've contacted the dealer who doesn't think there is a recall on this issue. This issue creates a safety issue that after only 33,500 miles should not exist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689950September 26, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The car is burning oil rapidly causing potential issues with the transmission and engine. The oil burns and does not leak after a few hundred miles and has to be refilled continuously causing alot of money and potential issues with other components of the car. I notice jerking when accelerating and smoke if dont fill every 1 to 2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689112September 23, 2025
UNKNOWN OR OTHER
In 2024 the window regulator went in the drivers side back window costing me $700 and on 9/22/2025 the drivers side front window regulator just went costing me another $700. I see many are having this issue but no recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684762September 3, 2025
ELECTRICAL SYSTEM
Window regulator assembly failed twice within 20k miles. Attached is the first repair. Dealership only repaired motor but not full assembly and it failed again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684788September 3, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The headlights and brake lights have been VERY dim for a while. I've had to replace both headlights and brake lights an excessive amount in the last several years. This year alone since December 2024, I've had to replace my headlights 3 separate times. I do not drive more than 10,000 miles per year, or use my vehicle on roads that would lead me to believe the issue is from road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682663August 24, 2025
ENGINE
Engine Is knocking that happened when I took my car 3 times to emission test and my car didn't pass after that I took it to my mechanic for the diagnostic and he told me you have to take it to kia dealer but I was shocked the way how they treated me and they completely refuse to replace my engine they came up with too many excuses and I have recall repair active I have right to fix my car but they didn't with bad attitude
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682517August 22, 2025
ENGINE
Engine began jumping during driving and loss power. No dashboard illumination warning lights and the temperature gage showed normal operating temperature. Car was not accelerating properly. Had to maneuver carefully to prevent being ran over. Engine light illuminated showing misfire. Replaced ignition coil pack and spark plugs. Driving again, car stalled. No dashboard warning lights. No high temperature on gauge. Narrowly missed being hit by a semi as there was absolutely no warning and we were on an Interstate bypass ramp with nowhere to pull over!! Towed car to dealership for diagnosis. Results: engine blown, turbos gone, and the catalytic converter is holding oil. Dealer is stating this is not covered under the extended warranty from Kia as its not connector rod bearing issues and that the piston rings failed. However, they stated the turbos got "too hot" and they failed. The gauges have never shown that the car was running hot. I have a sworn statement from my mechanic stating this is absurd and a valiant attempt to not pay for what would be the second warranty replacement of my engine. The piston rings failed as a result of the connector rod bearing failure. The "too hot" temperature that damaged the turbos was likely caused by the same bearing issue. The heat from the bearings unseated the piston rings and allowed the engine to dump its oil causing the engine to fail. I highly recommend that you open an investigation into these issues. The car not accelerating and losing power at interstate speeds is a very serious and dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682043August 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Kia Optima. The contact stated that while driving approximately 75 MPH and attempting to accelerate to overtake a semi-truck, the vehicle suddenly started losing automotive power and then stalled. The vehicle was towed to the local dealer, who diagnosed that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The contact indicated that prior to the failure, the check engine warning light illuminated and remained illuminated, and the engine experienced excessive oil consumption. The manufacturer was not yet notified of the failure. The failure mileage was 45,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682167August 21, 2025
AIR BAGS, STRUCTURE:BODY
Dashboard shows a crack right where the passenger airbag is and Kia Motors wont change it, also the paint is flaking and noticed other Kia models with that same paint scheme that’s peeling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681325August 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I am filing this complaint to urgently bring attention to a serious safety and mechanical defect with my Kia vehicle's engine and fuel system. My engine is excessively consuming oil, to the point where it poses a significant risk of engine failure, which could result in a loss of power while driving and create a hazardous situation on the road. Details: I consistently have to add 5 quarts of oil approximately every month. During regular oil changes, there is barely any oil recovered from the engine, suggesting the oil is being consumed or burned internally. I took the vehicle to AutoZone for diagnostics, and they confirmed the engine is burning oil. They also mentioned it could be related to a rod or piston ring issue. There are no visible leaks under the vehicle, and the oil is not being expelled externally—it's being consumed by the engine. This issue is not normal wear and tear. It's a systemic engine defect that is causing rapid oil loss and is likely to lead to engine seizure or failure if not addressed. This level of oil consumption is not just expensive—it is dangerous. A sudden loss of engine power could cause an accident, especially at highway speeds. I am deeply concerned for my safety and the safety of others on the road. Urgency: I am requesting the NHTSA to investigate this issue and consider initiating a recall for affected Kia vehicles. I am not the only one facing this problem—online forums and consumer reports are filled with similar complaints from other Kia owners. This is a critical engine/fuel system safety defect that must be addressed immediately before someone is injured or worse due to engine failure while driving. Thank you for your time and attention to this matter. I am available to provide service records, photos, and further documentation upon request. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680441August 13, 2025
ENGINE
The engine is starting to fail causing issues such as being able to accelerate. When driving on the freeway it caused a safety issue it began slowing down on the interstate. The vehicle has been inspected by mechanics. No warnings prior to problem. They appeared day before due for an oil change. The car also burns oil really fast sometimes causing car to smoke. I have a GDI turbo engine and have been told that the engine i have has been recalled a few times on different models cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679889August 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Kia Optima. The contact stated that while driving at 45 MPH, there was a misfire coming from the engine, and the vehicle was shaking. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with engine failure due to piston rings failure, causing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The contact stated that the ignition coil, cylinder #1, and spark plugs were replaced. The dealer was contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679734August 11, 2025
ENGINE
My 2016 Kia Optima EX (VIN [XXX] , 2.4L I4 DI) suffered sudden engine bearing failure and complete engine seizure after approximately three months of use. After inspection, the Kia Scottsdale dealership confirmed that my vehicle’s VIN was eligible under the engine replacement warranty and submitted a request for assistance.However, Kia America denied the request. This defect is identical in nature to the known dangerous defect covered under Kia Safety Recall SC147 (NHTSA 17V-224) and related recalls for earlier Optima model years, involving connecting rod bearing wear leading to engine seizure. In my case, the defect caused a total loss of motive power, posing a serious crash risk. Kia Motors America has refused to repair or replace the engine, claiming my vehicle is ineligible due to being purchased from an auto auction (Sierra Auction) and having multiple prior owners. This refusal ignores that the defect is a safety-related manufacturing flaw identical to those already acknowledged by Kia and subject to federal recalls. I request NHTSA investigate Kia’s refusal to extend the same safety remedies to my VIN and consider whether the scope of SC147 and related recalls should be expanded to include vehicles with the same defect pattern. Supporting documentation available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678323August 4, 2025
AIR BAGS, STRUCTURE:BODY, ENGINE
I have pictures
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11676566July 28, 2025
ENGINE
No FireNo Injuries0 Deaths0 I’m experiencing severe oil consumption and spark plug fouling, which are known problems with the GDI engine. This is affecting driveability and may indicate piston ring or valve seal failure. My engine code starts with G4KJ which falls under the current recall, but my vin does not show up. Why isn't my car eligible? I have called Kia and their response was to call my local dealership. Started noticing the issue on [XXX]. Called dealership at that time and they said my car doesn't qualify. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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