Kia Optima Complaints (2004)

225 consumer complaints on file.

#10632888September 12, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER'S DOOR DOES NOT UNLOCK WHEN TRYING TO ENTER THE CAR AND IT DOES NOT UNLOCK FROM THE INSIDE MANUALLY EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629344August 29, 2014
LATCHES/LOCKS/LINKAGES
I WENT TO UNLOCK MY 2004 KIA OPTIMA AND THE DRIVERS DOOR WOULD NOT UNLOCK. REPEATED ATTEMPTS FAILED. I HAVE READ NUMEROUS FORUMS AND THIS IS A RECURRING PROBLEM WITH THIS CAR! THIS IS A SAFETY ISSUE AND THE CAR IS ONLY 10 YEARS OLD! IF AN ACCIDENT OCCURS, I WOULD NOT BE ABLE TO BE RESCUED. KIA NEEDS TO ADDRESS THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621923August 13, 2014
AIR BAGS, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF AND ATTEMPTING TO EXIT THE VEHICLE THE DRIVERS SIDE DOOR WOULD NOT UNLOCK AND COULD NOT BE OPENED. THE CONTACT ALSO INDICATED THAT THE FRONT DRIVERS SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE DOOR FAILURES HAD OCCURRED ON MULTIPLE OCCASIONS. THE AIR BAGS SENSOR LIGHT REMAINED ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616654July 27, 2014
LATCHES/LOCKS/LINKAGES
MY DRIVER SIDE LOCKS WILL NO LONGER UNLOCK CORRECTLY. SOMETIMES IF I JIGGLE EVERYTHING TOGETHER JUST SO I CAN GET IT TO UNLOCK FROM THE OUTSIDE. HOWEVER, ONCE INSIDE IT IS IMPOSSIBLE TO GET THE DOOR OPEN. THIS IS A MAJOR ISSUE, IF I LOCK MY CAR IT TAKES ME FOREVER TO GET BACK IN TO IT. I HAVE TO MAKE SURE THAT MY CHILDREN ARE STANDING OUT IN THE HEAT WAITING ON ME AND NOT BAKING IN THE CAR WAITING FOR ME. IF I AM IN AN AREA AFTERHOURS, I AM MORE AT RISK OF HAVING SOMETHING HAPPEN. IN ADDITION, IF THERE IS AN ACCIDENT OR IF I NEED TO EXIT CAR QUICKLY, IT WOULD BE IMPOSSIBLE AS I HAVE TO CLIMB OUT OVER THE PASSENGER SIDE. I CURRENTLY HAVE A LOT OF SHOULDER AND NECK PAIN FROM LIFTING MYSELF FROM ONE SEAT TO ANOTHER. I HAVE LOOKED UP THIS PROBLEM ONLINE TO SEE IF THERE IS SOMETHING I CAN DO AND I AM FAR FROM THE ONLY ONE THAT HAS EXPERIENCED THIS EXACT ISSUE. THEY HAVE BEEN OFFERED NO HELP OUTSIDE OF GO TO THE DEALER AND GET IT FIXED FOR $300 - $700. THIS IS A FAULTY MANUFACTURED PART, NOT JUST NORMAL WEAR AND TEAR. I REPLACED MY BRAKE PADS A COUPLE WEEKS BACK ON THE SAME CAR, THAT'S NORMAL WEAR AND TEAR. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10611173July 17, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT ALSO MENTIONED THAT THE POWER LOCK WOULD NOT UNLOCK THE DOOR AND IT COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR OUTSIDE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,628.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611257July 17, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. THE CONTACT OPENED THE FRONT DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. ADDITIONALLY, THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, HOWEVER THE FRONT DRIVER AND PASSENGER SIDE DOORS UNLOCKED BUT FAILED TO OPEN AS A RESULT THE CONTACT ENTERED THE VEHICLE THROUGH THE REAR PASSENGER SIDE DOOR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE 86,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611056July 16, 2014
WHEELS, STEERING, SUSPENSION:FRONT
THE NHTSA CAMPAIGN NUMBER IS 09V183000 AND THE COMPONENT IS SUSPENSION. I WAS TOLD THAT THE RECALL PORTION FOR MY VEHICLE WAS PERFORMED BUT ONLY AS AN INSPECTION BY GLASSMAN KIA, SOUTHFIELD MICHIGAN, IN JULY 2009. I EXPERIENCED THE ACTUAL CORROSION OF THE FRONT SUB-FRAME BUT THANK GOD I DID NOT HAVE A CRASH. I AM TOLD BY KMC THAT THERE IS A POSSIBILITY THEY MAY NOT FIX THE CAR. I HAVE AN APPOINTMENT AT GLASSMAN TOMORROW, JULY 17, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610212July 13, 2014
ELECTRICAL SYSTEM
WHEN I WAS GETTING OFF OF WORK ON THE NIGHT OF 7/12/2014, I WENT TO MY CAR TO UNLOCK MY DOOR WITH THE KEY. MY DRIVER SIDE DOOR WILL NOT OPEN. I HAD TO GET INTO THE PASSENGER SEAT, CLIMB OVER THE CENTER COUNSEL AND INTO MY DRIVER SEAT. ONCE I GOT HOME, I COULD NOT OPEN THE DRIVE SIDE DOOR FROM THE INSIDE. THEREFORE, I DID THE REVERSE ABOVE. THIS IS THE SECOND TIME THIS INCIDENT HAD HAPPEN TO ME. I'VE TAKEN THIS TO THE DEALERSHIP ON 9/25/12 AND THEY HAD TO REPLACE THE FRONT DOOR LATCH, WHICH COST ABOUT $200. READING THE INFORMATION ON HERE THIS IS A COMMON PROBLEM ON THESE CARS. KIA MUST PLACE A RECALL ON THIS ISSUE BECAUSE THIS IS A REQUIRING PROBLEM THAT NEEDS TO BE ADDRESS ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604736June 20, 2014
LATCHES/LOCKS/LINKAGES
WHEN UNLOCKING DRIVERS SIDE DOOR, SAYS ITS UNLOCKED BUT WONT OPEN. WHEN INSIDE OF CAR IF U LOCK DOOR U CANNOT GET OUT USING DRIVERS DOOR. ITS DANGEROUS. AND IT IS EMBARRASSING CLIMBING OVER TO PASSENGER SIDE TO GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598494June 16, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE DOOR DOES NOT OPEN FROM INSIDE, EVEN WHEN IN 'UNLOCK' POSITION. I DROVE TO WORK, HAVING NO PROBLEMS OPENING THE DOOR TO GET INTO THE CAR, NOTHING UNUSUAL HAPPENED DURING MY 15 MINUTE COMMUTE. I ARRIVED AT WORK, AND WAS FORCED TO EXIT THE CAR THROUGH THE PASSENGER SIDE DOOR. THE DRIVER SIDE DOOR WILL NOW ONLY OPEN IF YOU USE THE KEY AND CAN RANDOMLY FIND THE PERFECT TIMING OF TURNING THE KEY AND PULLING THE DOOR HANDLE. IT IS NEARLY IMPOSSIBLE TO PERFORM THIS MANEUVER FROM INSIDE THE VEHICLE. HAVING NO EASE OF ACCESS FROM THE DRIVER SIDE FRONT SEAT OF THE VEHICLE POSES AN EXTREME SAFETY CONCERN TO ALL THOSE DRIVING SIMILAR VEHICLES. HAVING PERFORMED JUST CURSORY RESEARCH OVER THE PAST TWO DAYS, I HAVE COME ACROSS HUNDREDS OF SIMILAR ACCOUNTS FROM OTHER KIA OWNERS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT, AND SHOULD BE HANDLED AS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595400June 1, 2014
STRUCTURE:BODY
DRIVER DOOR WILL NOT OPEN EVEN THOUGH IT INDICATES THE DOOR IS UNLOCKED. DESPITE MULTIPLE TRIES THE DOOR WILL NOT UNLOCK OR OPEN TRAPPING THE DRIVER IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583724April 20, 2014
LATCHES/LOCKS/LINKAGES
THE DRIVER'S DOOR WILL NOT UNLOCK OR OPEN FROM THE INSIDE OR OUTSIDE. I HAVE TRIED USING THE KEY, THE ELECTRIC LOCKS FROM THE INSIDE AND ALSO MANUALLY. AFTER RESEARCHING THIS DEFECT ON THE INTERNET, IT SEEMS THIS HAPPENS A LOT TO KIA'S AROUND THIS YEAR OF CAR. *TR THIS IS A SAFETY HAZARD AS THE DRIVER IS NOT ABLE TO GET OUT OF OR INTO THE CAR IF THERE IS AN EMERGENCY. A DOOR LOCK OF THIS YEAR OF CAR SHOULD NOT FAIL THIS OFTEN OR AT ALL. I HAVE MUCH OLDER VEHICLES THAT HAVE NEVER HAD A PROBLEM WITH NOT BEING ABLE TO GET OUT OF A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583216April 16, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LOCK TO THE DRIVER'S SIDE DOOR WILL NOT DISENGAGE. I PUT THE KEY IN, BUT THE DOOR WILL NOT OPEN. I HAVE TO ENTER THE CAR FROM THE PASSENGER SIDE. FROM WHAT I HAVE READ ONLINE, THIS IS NOT THE FIRST TIME THIS ISSUE HAS BEEN BROUGHT TO THE FOREFRONT FOR THIS COMPANY TO DEAL WITH. HOWEVER, THERE HAVE BEEN NO RECALLS PLACED ON THIS VEHICLE. ARE WE SUPPOSED TO WAIT TO SEE WHO DIES FIRST BEFORE THE COMPANY IS FORCED TO DO A RECALL? IF I KNEW THIS WAS A PROBLEM WITH THIS PARTICULAR VEHICLE, I NEVER WOULD HAVE BOUGHT IT. THIS IS VERY DANGEROUS. AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. IT IS PAID OFF, AND I CANNOT AFFORD ANOTHER ONE. I CAN'T TRADE IT IN KNOWING THAT THE NEXT PERSON WOULD INHERIT THIS PROBLEM. I, FOR ONE, COULD NOT LIVE WITH MYSELF IF A PERSON DIED AS A RESULT OF NOT BEING ABLE TO GET OUT IN THE EVENT OF AN EMERGENCY. JUST REPLACE THE DEFECTIVE PARTS ON THIS VEHICLE. IT IS A GREAT CAR, BUT THE DEFECTIVE ACTUATOR THAT PREVENTS THE DRIVER'S SIDE DOOR FROM OPENING OVERSHADOWS THE THAT FACT. I WOULD NEVER RECOMMEND ANY OF MY FAMILY MEMBERS, FRIENDS, CO-WORKERS, OR ANYONE ELSE BUY THIS CAR (OR ANY OTHER KIA) UNTIL THIS PROBLEM IS FIXED. THE TRANSPORTATION SAFETY BOARD NEEDS TO STEP IN FAST. WE AS CONSUMERS ARE DOING OUR PART BY REPORTING THESE ISSUES, PLEASE DO YOURS BY PROTECTING THE PUBLIC FROM THIS SAFETY HAZARD. THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566354February 27, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563216February 6, 2014
LATCHES/LOCKS/LINKAGES
THE DOOR (DRIVERS SIDE) WILL NOT UNLOCK. WHEN YOU PULL THE HANDLE TO GET OUT OF THE VEHICLE IT LOCKS AND WILL NOT ALLOW YOU TO EXIT THE VEHICLE WHICH CAN BE VERY DANGEROUS DURING AN EMERGENCY. I HAVE SEARCHED THE INTERNET AND THIS HAS BEEN AN ONGOING ISSUE IN 2003 - 2005 KIAS. I CAN'T BELIEVE THERE HASN'T BEEN A SAFETY RECALL YET MAKING KIA FIX THIS ISSUE ON ALL VEHICLES. MAYBE IT TAKES AN ACCIDENT AND SOMEONE BEING TRAPPED INSIDE THE VEHICLE AND LOSING THEIR LIFE BEFORE THIS IS REPAIRED. I DIDN'T FIND JUST A FEW ISSUES WHEN I LOOKED ONLINE FOR THE PROBLEM I AM HAVING, I FOUND PAGE AFTER PAGE OF PEOPLE COMPLAINING OF THE SAME ISSUE ON THEIR KIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559096January 8, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT WHEN DRIVING VARIOUS SPEEDS. THE MECHANIC DISCOVERED THERE WAS SEVERE CORROSION ON THE SUB FRAM WHICH WOULD NEED TO BE REPLACED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION) HAD ALREADY BEEN PERFORMED ON THE VEHICLE PRIOR TO THE CONTACT'S PURCHASE. THE REMEDY INCLUDED AN INSPECTION OF THE SUB FRAME, DRILLING HOLES INTO THE SUB FRAME AND APPLYING A SEALANT COATING. THE CONTACT INDICATED THAT THE REMEDY WAS INSUFFICIENT AND DID NOT PREVENT THE DEFECT FROM OCCURRING. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 78,603.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550923November 5, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY NOTICED RUST ON THE PASSENGER'S SIDE SUBFRAME RAIL. THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION) BUT NO REPAIR WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,615. ..UPDATED 12-30-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550567November 1, 2013
LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE OR OUT. ONLY WAY IN/OUT OF THE CAR IS THROUGH 3 OTHER DOORS. CANNOT USE KEY TO MANUALLY GET IN DOOR. LATCH MECHANISM WILL NOT DISENGAGE. IF YOU ARE INSIDE THE CAR AND TRY TO UNLOCK THE DOOR AND OPEN IT, IT WILL MAKE A SOUND LIKE THE DOOR HAS BEEN UNLOCKED, BUT THEN WILL RELOCK ALMOST IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549453October 25, 2013
LATCHES/LOCKS/LINKAGES
IN THE CAR WITH THE DOORS LOCKED, PARKED AND DRIVERS DOOR WOULD NOT UNLOCK. TRIED THE UNLOCK BUTTON AND THE LOCKS UNLOCKED AND IMMEDIATELY LOCKED AGAIN. I TRIED SEVERAL TIMES. I TRIED TO ACTUALLY US THE LOCK ITSELF (MANUAL) AND DID THE SAME THING. I ALSO TRIED THE KEYLESS REMOTE AND THIS DIDN'T WORK EITHER. THE LOCKS WOULD UNLOCK THEN RELOCK IMMEDIATELY. I STARTED TO PANIC BUT LEANED OVER TO THE PASSENGER DOOR AND THE MANUAL LOOK UNLOCK JUST THAT DOOR. IF I WERE IN AN ACCIDENT OR IF A CHILD WERE IN THE CAR, THIS WOULD BE A HUGE PROBLEM! I AM THE ORIGINAL OWNER OF THE CAR AND I HAVEN'T HAD OTHER PROBLEMS WITH IT. I HAVE READ ONLINE AND MANY PEOPLE HAVE HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547472October 10, 2013
AIR BAGS
THE AIR BAG LIGHT ILLUMINATES ON THE CLUSTER PANEL, THE CODE SHOWS THAT THERE IS "HIGH RESISTANCE" IN THE DRIVER SEAT AIR BAG. THIS ISSUE WAS FIXED WHILE VEHICLE WAS UNDER WARRANTY BUT CONTINUES TO SHOW UP. I WAS TOLD I CAN REPLACE THE SEAT AND IT WOULD CORRECT THE ISSUE BUT I PICKED ONE UP AT A JUNK YARD THAT HAD THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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