Kia Optima Complaints (2016)

764 consumer complaints on file.

#11307858February 8, 2020
ENGINE
MY DAUGHTERS 2016 KIA OPTIMA IS SHUTTING OFF WHILE DRIVING. SOMETIMES IT RESTARTS AFTER SHUTTING DOWN. SOMETIMES SHE HAS TO HURRY AND PUT IN NEUTRAL AND RESTART AS CARS BEHIND ME DON'T KNOW THE CAR HAS SHUT OFF. SHE FEELS VERY UNSAFE AND IS AFRAID SOMEONE IS GOING TO RUN INTO HER. TOOK IT TO KIA DEALER AND THEY RAN CODES BUT NOTHING CAME UP AND THEY COULDN'T GET IT TO DUPLICATE. HAPPENED TWO MORE TIMES, TOOK IT IN THEY RAN CODES WITH NO RESULTS AND UPDATED THE 1802 SOFTWARE. ONE DAY LATER IT SHUT OFF AGAIN WHILE AT A STOP LIGHT. NOT ALWAYS AT A STOP LIGHT SOMETIMES DRIVING 45 MPH OR TURNING A CORNER. THIS ISSUE SEEMS TO AFFECT MANY DIFFERENT KIAS VEHICLES ON INTERNET BUT THERE IS NOTHING LISTED BY ANYONE THAT HAS FIXED THE PROBLEM. AGAIN MY DAUGHTER FEELS UNSAFE AND DOESN'T WANT TO DRIVE THE CAR TILL IT IS FIXED. THIS PROBLEM HAS HAPPENED ABOUT 7 TIMES. I AM SHOWING THE LATEST DATE BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300398January 20, 2020
STEERING
STEERING WHEEL LOCKED CAUSING VEHICLE TO HIT CURB AND DAMAGE WHEEL WELL. VEH POSSIBLY WILL NEED NEW RIM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11300174January 17, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
I WAS DRIVING IN THE EVENING AT 25-30MPH ON A CITY STREET. THERE WERE NO PARKED CARS, NO ONCOMING TRAFFIC, NO PEDESTRIANS OR BICYCLES FOR THREE BLOCKS AHEAD OF ME. WITHOUT ANY FORWARD COLLISION WARNING OR ROAD HAZARD, MY CAR'S AUTONOMOUS EMERGENCY BRAKING (AEB) SYSTEM INITIATED AND APPLIED FULL BRAKING FORCE TO MY CAR FOR NO REASON. THE CAR BEEPED CONTINUOUSLY AND FLASHED A RED "EMERGENCY BRAKING" NOTIFICATION IN THE DASH CONSOLE. THE VEHICLE ANTI-LOCKING BRAKING SYSTEM ENGAGED IN RESPONSE TO THE APPLIED BRAKING FROM THE AEB. I WAS UNABLE TO CONTROL OR STOP THE BRAKING DURING THE EVENT. ONCE THE CAR WAS FULLY STOPPED, THE RED DASH NOTIFICATION STOPPED, THE BEEPING STOPPED AND I WAS ABLE TO MOVE MY CAR TO THE SIDE OF THE ROAD SO TRAFFIC BEHIND ME COULD PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298501January 10, 2020
AIR BAGS
I WAS GOING WEST ON 210 IN REDLANDS, CALIFORNIA APPROXIMATELY AT 6:15 P.M. WHEN I WAS REAR ENDED BY A 2015 TOYOTA CAMRY. HIS RIGHT FRONT FENDER RAN INTO MY LEFT BACK FENDER CAUSING ME TO SPEND AND SETTLE ON THE LEFT SHOULDER OF THE FREEWAY. THE SIDE DRIVER AIR BAG DEPLOYED THE STEERING WHEEL AIRBAG DID NOT. MY CAR WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11298204January 9, 2020
UNKNOWN OR OTHER
MY DRIVER SIDE AXLE IS CLICKING AND POP WHEN I TURN AND THERE IS NO WAY THAT HAS BEEN TAKEN CARE OF AND IT CLEARLY STATES ON THIS SITE THAT ALL ARE RECALLS ON THE MODEL IS THERE ANYWAY THE RECALLS AN BE DONE NOW I BOUGHT THIS CALL AT 2018 PREOWNED WITH 38000 OR MORE MILES ON IT IT NOW HAS 82000 MILES ON IT AND IF A RECALL HAS NOT ENDED DONE WHY CAN'T THEY DO THEM NOW AND I DON'T FEEL THESE VEHICLE IS SAFE FOR ME TO BE IN AND I'M DISABLED!!! I WANTED TO SEE IF YOU ALL CAN HELP WITH THESE ISSUES WITH THE ENGINE AS WELL!!!ALL RECALLS ON THIS MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292531January 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST FORWARD MOMENTUM WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO RICK CASE KIA (3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER LEAVING THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE TUBE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292234December 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR THE FUEL CONSUMPTION IN THE MOTOR WOULD BOG THE ENGINE DOWN TO WHERE IT WOULD BARELY GO OVER 40 MPH ON THE HIGHWAY. AT THIS TIME THE ENGINE TROUBLE INDICATOR LIGHT WOULD COME ON AND NOT GO OFF. I IMMEDIATELY TOOK IT TO THE LOCAL KIA DEALERSHIP IN MT. HOPE, WV.. THE MECHANIC CHANGED OUT THE SENSOR THAT SHOWED UP ON HIS METER AND THE ENGINE SEEMED TO DO GOOD WHILE IN THE SHOP BUT WHEN THEY BACKED IT OUT OF THE SHOP BAY, ANOTHER SENSOR LIGHR CAME ON. WE HAD ALREADY PAID THE DEALERSHIP $206, THEY WOULD NOT RETURN OUR MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290817December 23, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THERE WAS A NEW VIBRATION SOUND WHEN WE STARTED DRIVING OUR CAR YESTERDAY. IT SOUNDED LIKE A PANEL WAS A LITTLE LOOSE OR SOMETHING. WITHIN 15 MINUTES OF DRIVING IT ON THE INTERSTATE WE HEARD AN EXPLOSION AND IT WAS THE SUNROOF BURSTING INTO PIECES. FREAKED US OUT WITH THE LOUD NOISE. WE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287902December 9, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT ALL FOUR WINDOW REGULATORS FAILED. THE CONTACT WAS UNABLE TO GET THE WINDOWS TO MOVE UPWARD AND CLOSE. THE CONTACT TOOK THE VEHICLE TO KIA DELRAY (LOCATED AT 2255 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-637-5500) WHO STATED THAT THE WINDOW REGULATORS FAILED FOR ALL FOUR WINDOWS AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED AUTHORIZATION TO REPAIR THE REAR WINDOWS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13306734. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286250December 5, 2019
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
LETTER FROM CONGRESSMAN EARL L BUDDY CARTER ON BEHALF OF CONSTITUENT, REGARDING ISSUES WITH A KIA PURCHASED IN SAVANNAH, GEORGIA. *LD THE CONSUMER STATED THE VEHICLE HAS EXPERIENCED VARIOUS ISSUES INCLUDING THE BATTERY BEING REPLACED 5 TIMES IN 8 MONTHS, MULTIPLE ENGINE ISSUES, ELECTRICAL ISSUES AND A LACK OF ACCELERATION. THE CONSUMER ALSO STATED, WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD SPEED UP TO CATCH UP TO THE DESIGNATED SPEED AND COME IN TO CLOSE CONTACT WITH THE VEHICLE AHEAD. THE FAILURE IS INTERMITTENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283209December 2, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
P1326 ENGINE CODE CAME ON WHILE DRIVING 60MPH ON THE INTERSTATE. LUCKILY WAS IN FAR LEFT LANE WHEN ENGINE SHUT OFF AND WAS SAFELY ABLE TO GET OFF FREEWAY TO A NEARBY GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283015November 30, 2019
ENGINE, POWER TRAIN
E - C V V T SEAL SEATING ISSUE. MY 2016 KIA OPTIMA IS GIVING AN OBD II ERROR CODE OF P0010 "A" CAMSHAFT POSITION ACTUATOR CIRCUIT. THIS CAUSES REDUCTION IN POWER DURING ACCELERATION, AND ELEVATES ENGINE IDLE SPEEDS TO 1200-1400 RPM. THIS ELEVATION IN ENGINE SPEED CAUSES THE CAR TO TRY TO MOVE FORWARD EVEN WHEN THE BRAKES ARE PRESSED IN STOP AND GO TRAFFIC. IN STOP AND GO TRAFFIC, THIS COULD EASILY LEAD TO VEHICLE CRASHING. THIS, I BELIEVE, SHOULD BE A PART OF RECALL INSTEAD OF A TECHNICAL SERVICE BULLETIN FROM THE MANUFACTURER. HYUNDAI AND KIA USE SAME ENGINE, AND HAS A TSB NUMBER 15-01-022-1, AND KIA HAS A TSB TO CHANGE THE MOTOR PLUG AND ECVVT COVER FOR IT. THEY ARE AWARE OF THIS ISSUE IN THEIR CAR, AND IT SHOULD BE A RECALL. WHEN THE CAR WAS IN MOTION FOR ME THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, I ALMOST HIT A CAR IN FRONT OF ME AS THE ENGINE DOES NOT GO BACK DOWN TO IDLE SPEEDS. THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282335November 25, 2019
STEERING, UNKNOWN OR OTHER
I HAVE HAD THE STEERING GO OUT MULTIPLE TIMES - REPORTED IT TO KIA WHERE I LEASE FROM AND A LOCAL SHOP. JUST HAPPENED AGAIN TODAY (11/25/19) - IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST YEAR - I HAVE HAD IT TOWED TO THE PLACE I LEASED FROM AS WELL. ALSO, TWICE NOW - WHILE DRIVING THE ENGINE SHUTS OFF. VERY SCARY. AS I STATED, I HAVE TAKEN IN AND THE KIA DEALERSHIPS SAY THAT THEY CANNOT NOT GET IT TO DUPLICATE, THEY TREAT ME AS I AM MAKING UP. NOW READING THAT IT DOES HAPPEN TO OTHERS, I THINK THIS IS AN ISSUE. I WILL NOT LEASE OR BUY ANOTHER KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280549November 16, 2019
UNKNOWN OR OTHER
WHEN FIRST TAKING OFF THE CAR FEELS LIKE THE BACK HAS TO CATCH UP WITH THE FRONT OF THE CAR ,,, TO ME IT SEEMS AS THE UNIVERSE JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277583November 1, 2019
UNKNOWN OR OTHER
VEHICLE WAS FINE, STOPPED AT A STOP LIGHT, ENGINE SHUT OFF WITHOUT WARNING, NO LIGHTS ON DASHBOARD, AND TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271071October 25, 2019
ENGINE
I HAD THE RECALL COMPLETED IN DEC 26, 2018 MARCH 2ND 2019 THE CAR WENT INTO LIMP MODE AND I FOLLOWED THE INSTRUCTION PER KIA MOTOR GROUP TO HAVE IT TOWED TO THE NEAREST KIA DEALER I WAS TOLD IT WAS A WIRING HARNESS 'KNOCK APRIL 19, 2019 I PICKED UP MY CAR ONLY TO GET IT A FEW MILES AND THEN RETURNED IT DUE TO THE CHECK ENGINE LIGHT STARTED BLINKING AGAIN AND IT WENT INTO LIMP MODE I WAS TOLD THEY HAD ORDERED THE WRONG WIRING HARNESS AND WOULD ORDER THE CORRECT ONE. MAY 3, 2019 PICKED UP MY CAR AND IT SEEMED TO BE OK UNTIL MAY 14TH CHECK ENGINE LIGHT CAME ON AND WENT INTO LIMP MODE SO RETURNED TO BOB MOORE KIA AUG 1, 2019 PICKED UP MY CAR AND THIS TIME THEY SAID THEY CHANGED THE KNOCK SENSOR. MY CAR WAS GOOD UNTIL OCT 17, 2019 AGAIN CHECK ENGINE LIGHT CAME ON AND IT WENT INTO LIMP MODE, MY CARE AGAIN IS A BOB MOORE KIA. I HAVE A CASE WITH KIA MOTOR, THEY HAVE ASSIGNED ME A PERSON NAMED MELISSA AND SHE HAS ALL BUT TOLD ME TO DEAL WITH SOMEONE TO TRADE OR REPORT AS A LEMON, SHE ASKED ME WHAT I WANTED AND WHEN I SAID TO HELP ME GET THIS TRADED WITHOUT BEING UPSIDE DOWN SINCE WAS IN SHOP AND WILL NEVER GET WHAT I SHOULD FOR IT AND SHE SAID IT IS UP TO ME TO DEAL WITH A DEALER. I ALSO CALLED KIA REPAIR DEPARTMENT 10/25/19 AND WAS TOLD THEY ARE PUTTING MY CAR ON THE BACK BURNER AND IT SEEMS THAT THEY ARE NOT IN ANY HURRY TO HELP ME GET IT FIXED, THE ONLY THING I CAN SAY IS I DO HAVE A LOANER TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269137October 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY WHEN MY JERKED TWICE, CHECK ENGINE LIGHT STARTED BLINKING, AND I COULD NOT ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY SAFELY, MY CAR WAS TOWED TO A KIA DEALERSHIP NEARBY AND I WAS TOLD IT COULD TAKE 3-4 DAYS BEFORE MY CAR IS LOOKED AT. THIS PROBLEM HAS HAPPENED TWICE WHILE I WAS ON THE HIGHWAY. IT HAPPENED ON OCTOBER 3RD, MY CAR WAS TOWED TO A KIA DEALERSHIP AND I WAS TOLD THE KNOCKING SENSOR WENT OUT. THE ISSUE WAS SUPPOSEDLY FIXED AND I PICKED MY CAR UP ON OCTOBER 8TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267758October 10, 2019
ENGINE
I AM STARTING TO EXPERIENCE ENGINE TROUBLE WITH MY 2016 KIA OPTIMA. I PURCHASED THE VEHICLE NEW WITH 0 MILES. MY ISSUE STATED ON FRIDAY EVENING, SEPTEMBER 27TH WHEN THE CHECK ENGINE LIGHT CAME ON. IMMEDIATELY, I TOOK THE VEHICLE TO THE DEALERSHIP SATURDAY MORNING, SEPTEMBER 28TH. THE TECH PERSON AT KIA COUNTRY OF SAVANNAH HOOK THE COMPUTER DEVICE TO FIND THE ISSUE. HE STATED IT WAS DUE TO AIR FLOW SENSOR. I ADVISED HIM I WOULD BE TRAVELING TO PORT CANAVERAL, FL IN THE EARLY MORNING FOR A CRUISE. HE SAID THE VEHICLE WOULD BE FINE AND I WOULD LOSE A MILE OR TWO ON FUEL ECONOMY. WTH! HE DISENGAGED THE ENGINE WARNING SIGNAL THEN SAYS "IF IT COME BACK ON, YOU WILL BE OKAY." WELL, THE NEXT MORNING, I DROVE MY CAR TO ORLANDO FOR AN OVERNIGHT STAY THEN ON TO PORT CANAVERAL THE FOLLOWING MONDAY. OF COURSE, I DROVE AROUND ORLANDO AREA. THE CHECK ENGINE COME ON, AGAIN, THEN WENT OFF ON ITS OWN. HERE IS WHERE THINGS REALLY WENT DOWNHILL. I MADE IT BACK TO SAVANNAH DURING A BAD THUNDERSTORM. THE CAR STARTED TO STUTTER LIKE IT WAS ABOUT TO SHUT OFF. I MANAGED TO GET THE CAR HOME AND PARKED IT UNTIL MONDAY MORNING. UPON DRIVING TO THE DEALERSHIP, I LOST ALL ACCELERATION POWER AND COAST FOR ABOUT AN HALF MILE TO THE SERVICE CENTER. BY THIS TIME, I AM ABOUT TO EXPLODE WITH ANGER. MY CAR HAS BEEN IN THE SHOP SINCE MONDAY MORNING, I AM DRIVING A RENTAL CAR PAID BY THE DEALERSHIP. FINALLY, YESTERDAY, I WAS TOLD THE ISSUE WAS THE WIRING HARNESS THAT WAS COVERED BY A RECALL. I BROUGHT THE CAR IN THEM MONTHS AGO ABOUT SOME KNOCKING NOISES THAT I HEARD. ONLY TO BE TOLD, I WAS HEARING THINGS. AFTER READING REVIEWS, I AM CONCERNED THAT ISSUE IS GOING TO GROW INTO A MAJOR ONE. THE CAR HAS ONLY 36,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267191October 8, 2019
POWER TRAIN
WAS TRAVELING TO DALLAS, TEXAS FROM WACO, TEXAS ON 10/05/2019. THE TRANSMISSION IN MY VEHICLE WENT OUT. THE VEHICLE SURGED ERRATICALLY MULTIPLE TIMES, WHILE THE CAR WAS SLOWING DOWN, SPEED LIMIT WAS 75MPH, WITH BARRIERS ON BOTH SIDES (NO SHOULDER ON EITHER SIDE. OF INTERSTATE 35 NORTH) MY VEHICLE GOT DOWN TO ABOUT 40MPH WHEN WE HAD TO COAST UNTIL I FINALLY FOUND A BREAK IN THE BARRIERS. WAS A VERY SCARY SITUATION. THEY WERE VEHICLES OBVIOUSLY DRIVING SPEED. LIMIT BEHIND US. I WAS ABLE TO GET OFF THE INTERSTATE AND CALL ROAD SIDE ASSISTANCE. THEY TOWED THE VEHICLE BACK TO UNIVERSITY KIA IN WACO, TEXAS. WHERE IT CURRENTLY SITS, AWAITING A NEW TRANSMISSION. WE ARE TERRIFIED TO GET BEHIND THE WHEEL OF THIS CAR AGAIN. ALL I AM BEING TOLD IS THAT A NEW TRANSMISSION IS BEING ORDERED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265936October 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V705000 (POWER TRAIN) AT GREENWAY KIA OF FRANKLIN (5026, 1413 MURFREESBORO RD, FRANKLIN, TN 37067, (615) 224-7973). THE DRIVESHAFT WAS REPLACED DURING THE REPAIR, BUT THE VEHICLE WAS LEAKING FLUID AFTERWARDS. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC TO CALL THE DEALER BACK. THE DEALER STATED THAT THE WARRANTY FOR THE RECALL REPAIR WAS VALID FOR ONLY TWELVE MONTHS AND HAD EXPIRED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE DEALER WAS INDEPENDENTLY OWNED AND THEY WOULD NOT GET PAID TO PERFORM THE REPAIR; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 53,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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