Kia Optima Complaints (2016)

764 consumer complaints on file.

#11339978July 17, 2020
POWER TRAIN
WHENEVER DECELERATING THE CAR JERKS TERRIBLY HARD ENOUGH THE THROW YOUR HEAD FORWARD. IT FEELS AS IF YOUR HITTING YOUR BREAKS REALLY HARD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339246July 14, 2020
EXTERIOR LIGHTING
WHILE DRIVING DURING THE DAY THE LIGHTS RANDOMLY GO OFF BY THEMSELF WHILE IN AUTO MODE. I'VE ALWAYS LET IT GO UNTIL I WAS DRIVING AT NIGHT AND THE HEADLIGHTS WENT OUT ALSO WHILE IN AUTO MODE. IF YOU SWITCH TO MANUAL IT WORKS PROPERLY, BUT IN AUTO IT'S TOTALLY RANDOM. IT IS VERY DANGEROUS WHEN THIS HAPPENS AT NIGHT ON BUSY ROADS. I ALSO NOTICED THAT ALL THE LIGHTS ON THE DASHBOARD WENT OUT TOO WHEN THE HEADLIGHTS WENT OUT. I'VE SEEN WHERE OTHERS HAVE THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338177July 8, 2020
STRUCTURE:BODY
AS DRIVING THE DRIVER'S DOOR POPPED OPEN (AS NOT FULLY CLOSED) AND THE OPEN DOOR LIGHT APPEARED ON A DASH. THIS HAS HAPPENED TWICE WHILE DRIVING. ONCE DURING NORMAL DRIVING AND ON THE SECOND OCCASION WHEN I HIT A POTHOLE. I ALSO NOTICED WHEN OPENING THE DOOR, IT DOESN'T OPEN AS SMOOTHLY. AS I PULL THE DOOR HANDLE, THE DOOR BASICALLY POPS OPEN AS IF THERE WAS A FORCE PUSHING IT TO OPEN. HAD THE CAR FOR 3 YEARS , NO ACCIDENTS AND THE PROBLEM STARTED TO APPEAR JUST NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338281July 8, 2020
SERVICE BRAKES
AB S SENSORS FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329986June 22, 2020
EXTERIOR LIGHTING
I WAS DRIVING DOWN THE HIGHWAY AT 9:40PM AND MY HEADLIGHTS TURNED OFF BY THEMSELVES. THEY WERE SET TO AUTO. I PULLED OVER AND TURNED THEM TO ON AND THANKFULLY THEY STAYED ON UNTIL WE MADE IT HOME. THIS IS VERY DANGEROUS! I HAD MY SON IN THE CAR. WE ARE LUCKY TO BE ALIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330116June 22, 2020
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT THE HEADLIGHTS GO OFF. THIS HAS HAPPENED ON SEVERAL OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329067June 15, 2020
ENGINE
MY ENGINE WENT OUT ON MY CAR EVEN THOUGH I HAVE OIL IN MY CAR AND I HAVE MAINTAIN EVERYTHING ON THE CAR. THE MECHANIC FOUND METAL SHAVINGS IN MY OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327625June 7, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE DRIVER DOOR LOCK DOES NOT WORK. IT IS THE ONLY DOOR THAT WILL NOT LOCK SOMETIMES. OTHER TIMES IT IS THE ONLY DOOR THAT WILL NOT UNLOCK. THE CRUISE CONTROL DOES NOT ALWAYS WANT TO WORK. IT WILL SAY CRUISE BUT WILL NOT LET ME SET IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327627June 7, 2020
FUEL/PROPULSION SYSTEM
SMELLS LIKE GASOLINE . MAYBE A DELIVERY HOSE .CAN SMELL GASOLINE RANDOMLY WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326745June 1, 2020
ENGINE
CODES P1326 P0011 P0012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325493May 21, 2020
ENGINE
THE CAR USES WAY TOO MUCH OIL TO ONLY HAVE 40K MILES ON THE MOTOR WITH NO LEAKAGE AT ALL. IT SMOKES WHITE CLOUDY SMOKE, MY CHECK ENGINE LIGHT CAME ON, AND IT ALSO MAKES A TICKING NOISE CONSTANTLY. TOOK IT TO THE KIA DEALERSHIP MULTIPLE TIMES. AND THEY CAN'T FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322884April 30, 2020
ELECTRICAL SYSTEM
THE WIRING IN THIS VEHICLE IS SOY-BASED AND IS ATTRACTIVE TO RODENTS. I HAVE EXPERIENCED RODENT DAMAGE TWICE NOW TOTALING ABOUT $3000 IN DAMAGES. I HAVE CONTACTED KIA AND THEY SUGGESTED MAKING A CLAIM ON INSURANCE. THE FIRST TIME DAMAGE OCCURRED WAS IN 11/2019 WE MADE A CLAIM ON INSURANCE. THIS TIME WE WILL PAY OUT OF POCKET BECAUSE OF THE FEAR INSURANCE MIGHT DROP US FOR MAKING CONTINUED CLAIMS. THIS SEEMS TO BE A KNOWN FACT ABOUT THE SOY-BASED WIRING, YET KIA IS NOT WILLING TO ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321782April 21, 2020
ELECTRICAL SYSTEM
THREE OUT OF FOUR WINDOWS HAVE STOPPED WORKING. IT STARTED WITH THE REAR PASSENGER WINDOW ABOUT 6 MONTHS AGO, THEN THE REAR DRIVER 3 MONTHS AGO, AND NOW THE FRONT PASSENGER ABOUT A MONTH AGO. DID SOME RESEARCH TO FIND IT'S A PRETTY COMMON PROBLEM ON KIA'S FOR THE REGULATORS TO BREAK. I DIDN'T HAVE THE MONEY AT THE TIME TO FIX THE FIRST ONE, WAS SAVING UP AND THEN SECOND ONE STOPPED WORKING. DEFINITELY DIDN'T HAVE MONEY FOR TWO, WHEN THIRD QUIT. NOW JUST WAITING FOR THE LAST ONE TO KEEL OVER. I DON'T KNOW THE EXACT PROBLEM, BUT I DON'T HAVE MONEY TO FIX ALL FOUR WINDOWS AT ONE TIME ON A CAR THAT'S ONLY FOUR YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320229April 4, 2020
ENGINE, EXTERIOR LIGHTING
SO I JUST TOOK MY WIFES CAR TO OUR LOCAL MECHANIC WHO NORMALLY DOES OUR OIL CHANGES. THE PRIOR WEEKEND I MOVED HER CAR TO MOW THE LAWN AND HER OIL LIGHT CAME ON THEN WENT RIGHT OFF. I LET IT GO BECAUSE WE WHERE DUE FOR AN OIL CHANGE AND DIDNT THINK ANYTHING OF IT( CONSIDERING IT'S A 2016 AND THOUGHT MAYBE THE OIL LIGHT WOULD COME ON STATING IT NEEDS AN OIL CHANGE). SO THE NEXT WEEK MY WIFE TELLS ME THAT HER OIL LIGHT CAME ON TWICE IN 1 DAY, I SAID OK I'LL CHECK THE OIL AFTER WORK AND ENGINE HAS COOLED DOWN. I CHECKED IT AND HAD NO OIL, GREAT! SO I BROUGHT IT TO OUR MECHANIC AND HE SAID THAT I NEED TO CALL KIA BECAUSE IT HAD 1/2 QUART OF OIL IN THE PAN AND SOMETHING JUST ISNT RIGHT. CALLED THE DEALERSHIP AND NOBODY HAS HEARD OF THESE ENGINES BEING KNOWN FOR DRINKING OIL. SO I RESEARCHED THIS AND FOUND ALL THESE STORIES LEADING TO AN ENGINE REPLACEMENT. BUT EVERY NOW AND THEN( GETTING OFF SUBJECT) HER LIGHTS WILL JUST TURN OFF WHILE DRIVING DOWN THE ROAD. THANKFULLY I WAS DRIVING WHEN THIS HAPPENED AND WAS ABLE TO NOT RUN OFF THE ROAD. CALLED KIA AND ALL THEY SAID WAS BRING IT IN, WE WILL LOOK AT IT AND GO FROM THERE. I WAS TOLD NOTHING WAS WRONG, GOT AN OIL CHANGE AND WENT ON MY WAY. IT HAPPENED 7 TIMES AFTER THAT. IT'S A GREAT CAR! WE LOVE IT BUT NOW KNOWING WE WILL BE LOOKING AT AN ENGINE SWAP ISNT SETTING WELL WILL ME AT ALL! THIS IS NOT RIGHT AND REGARDLESS IF WE ARE THE ORIGINAL OWNER OR SECOND OWNER, KIA SHOULD BITE THE BULLET AND REPLACE ALL 2.4 ENGINES AND WIRING HARNESSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317520March 11, 2020
ELECTRICAL SYSTEM
3RD WINDOW MOTOR THAT HAS FAILED IN JUST A FEW MONTHS! FIRST MY BACK TWO WINDOW MOTORS AND HOUSINGS NEEDED TO BE REPLACED AND NOW MY FRONT DRIVER SIDE WINDOW IS DOWN AND WILL NOT ROLL UP. ON THE WAY TO WORK THIS MORNING IT STOPPED WORKING AND NOW MY CAR IS SITTING OUTSIDE AT WORK UNSECURED. KIA CONTACTED ME REGARDING MY LAST COMPLAINT AND IS WORKING TO SEE IF I CAN BE REIMBURSED FOR THE SECOND WINDOW. I AM WAITING FOR A RESPONSE NOW TO MY EMAIL AND CALL THIS MORNING REGARDING THIS THIRD WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312089February 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM
OIL IS BURNING TOO HOT CAUSING THE OIL TO BURN OUT FASTER THAN IT SHOULD. OVER TIME THIS ISSUE WILL LEAD TO ENGINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311331February 25, 2020
ELECTRICAL SYSTEM
MY REAR DRIVER'S SIDE WINDOW STARTED FALLING DOWN ALL OF A SUDDEN. I HAD TO REPLACE THE REGULATOR AND THE MOTOR. NOW, JUST A FEW MONTHS LATER, THE PASSENGER REAR WINDOW IS DOING THE SAME THING. THIS SEEMS LIKE A DEFECT. I NEVER HAD TO REPLACE A WINDOW MOTOR IN MY 1997 TOYOTA 4RUNNER THAT I JUST TRADED IN IN JULY OF 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309450February 16, 2020
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
ON 1/12/2020, I WAS DRIVING MY CAR 2016 KIA OPTIMA FROM ALPHARETTA TO DECATUR TO ATTEND CHURCH. I PULLED INTO THE PARKING LOT OF THE CHURCH AND PARKED. A FEW SECONDS AFTER I PARKED, I BEGAN SEEING LOTS OF SMOKE COMING FROM THE RIGHT PASSENGER SIDE OF THE CAR. THE POLICE MEN WHO WERE IN THE PARKING LOT DIRECTING TRAFFIC ASKED ME TO GET OUT OF THE CAR QUICKLY AND BEGAN ATTEMPTING TO QUENCH THE FIRE WITH A FIRE EXTINGUISHER. SHORTLY AFTER, THE DEKALB FIRE DEPT ARRIVED AND FOUGHT TO PUT OUT AND CONTAIN THE FIRE. IT WAS THEN TOWED TO THE TOW YARD. I CONTACTED MY INSURANCE COMPANY RIGHT AWAY AND AFTER A FEW DAYS OF INVESTIGATION, UNFORTUNATELY, MY CAR WAS DEEMED A TOTAL LOSS. NEXT DAY, I CHECKED MY VIN # TO SEE IF THERE ARE ANY RECALLS BY KIA THAT I WAS NOT AWARE OF, BUT THE RESULTS CAME BACK SAYING 'NO RECORDS' AND '0 RECALLS FOUND'. ON 1/15/2020 AT APPROXIMATELY 12.50PM, I CONTACTED KIA CORPORATE AND FILED A COMPLAINT AND I WAS INFORMED WHEN I GAVE MY STATEMENT OVER THE PHONE THAT THERE WAS AN ' OPEN CAMPAIGN PI 1802 ECU UPGRADE' AND AS ADVISED BY THE KIA CUSTOMER SERVICE REP THAT HE WILL BE FORWARDING MY COMPLAINT TO A THE NATIONAL DEPT AND THEY WILL GET BACK TO ME. A KIA REP ASHLEY CONTACTED ME AND ADVISED KIA ENGINEERS WILL LIKE TO INVESTIGATE WHAT HAPPENED. AFTER 3 WEEKS OF WAITING, THE REP CONTACTED ME STATING THEY WILL LIKE TO PAY OFF REMAINING BAL ON MY CAR, AND PERSONAL ITEMS. THEY WILL NOT HELP ME WITH GETTING ANOTHER CAR AND I DECLINED BECAUSE I LOST EVERYTHING AND INCURRED A GREATER DAMAGE. THEN THE KIA REP WROTE ME STATING THAT THEY ILL NO LONGER PURSUE INVESTIGATING SINCE I REFUSED ACCEPTING $1001 MY LEFT OVER BALANCE OWED TO THE LENDER. I AM VERY DISAPPOINTED ON HOW KIA HAS TREATED ME LEAVING ME HANGING AFTER SUCH A GREAT LOSS. I AM SEEKING LEGAL ACTIONS SINCE KIA HAS REFUSED TO COME TO A SUITABLE RESOLUTION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309141February 14, 2020
ENGINE
EXCESSIVE OIL USAGE. USING TWO QUARTS OF OIL IN A WEEK. NO LEAKS AT ALL, ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309290February 14, 2020
ELECTRICAL SYSTEM
I AM HAVING AN ISSUE WITH THE SECOND WINDOW MOTOR ON THIS VEHICLE. FROM READING REVIEWS, IT'S A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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