Kia Optima Complaints (2016)

764 consumer complaints on file.

#11502889January 20, 2023
ENGINE
1 month after purchasing the car we noticed it was having oil consumption Problems. In December of 2022 we took the car in and were told by the kia dealership that the rings in the car were no good but when the issue was reported to our extended warranty the denied the repairs trying to say it is something else. This cars engines should have recalls on its engine just like all the other cars. We owe 20000.00 on a car that's engine is no good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502637January 19, 2023
ENGINE
Knock sensor failure and misfiring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502274January 17, 2023
ENGINE
I had a catastrophic engineer failure that was reporting a DTC to replace the spark plug/ignition coil. This failure is miss mapped and had no previous Indicator warning the customer of a engine failure that would potentially leave the customer in an unsafe condition stranded. I had to have my vehicle towed in for service and the dealer informed that the vehicle needed a new intake valve. The intake valve failure at 118k miles is a little outside of warranty but still considerably young for an engine. There could be a number of reasons for this failure, material quality could make the valve brittle, manufacturing so the retainers could not seat properly in the spring. All the reasons are not customer induced nor at the stage in engine life that would be appropriate. After reviewing the Kia main social media account and talking to several dealers this type of failure is not uncommon for this product line as early as 30k miles. I believe that the volume of failure is large enough population that Kia should investigate 1) the mapping of DTCs/Indicator warning to the customer and 2) the actual engine failure population is large enough it should be reviewed by the government.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501336January 11, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that the oil warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was no oil in the engine; oil was added. The contact stated that several weeks later, the oil warning light illuminated again. The vehicle was taken back to the independent mechanic and the contact was informed that there was no oil in the engine. The mechanic found no oil leaks nor the cause of the failure. The dealer was contacted and stated that there was no recall on the VIN for the failure. The manufacturer was contacted and confirmed that there was no recall on the VIN for the failure. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500751January 9, 2023
ENGINE, ELECTRICAL SYSTEM
*The vehicle is burning oil at a very speedy rate....much quicker than normal. Perhaps more than a quart per 1000 miles. The car is available for inspection. *Today was the second time that I was surprised to find that there was not enough oil to even register on the dip stick. I don't yet know if there was any permanent damage to the engine. My experience seems to be very similar to many other people who have posted online....a possible flicker of the oil light before finding out about the oil deficiency. It concerns me that others said that this led to their car faltering and/or freezing up while driving. That is certainly a safety risk for the drivers/passengers and other motorists. Some people indicated that their engine was ruined and needed to be replaced. *It was the Valvoline mechanic that told me today that there was an issue with these engines causing high oil consumption. *I have not yet had the engine inspected. I just emailed the Kia dealership to inform them and ask about a possible repair. Last year was the first of two instances where I experienced the low oil level. The first time, I had noticed the oil warning light flicker when I rounded a corner a few times during a week or so. I then took it in for an oil change. Today, I noticed one flicker and went right to Valvoline and there was almost not oil remaining. My second issue of concern is that my headlights have randomly turned off when I am driving at night. The first time I thought that I might have accidently touched the switch. However, it has happened two more times that I am aware of and I am sure that I did not touch the switch. I'm not sure if the headlights would have gone back on on their own because I turned the switch from on to off and back again and the lights went back on. There might have been more instances which I have not bee aware of. I just sent an email to Kia about both of these issues. This is item has not been inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500928January 9, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving 74 MPH, the vehicle made abnormal metallic banging sounds. There was no warning light illuminated. Additionally, the vehicle began to lose motive power. The contact veered to the side of the road and added engine oil to the vehicle. The contact drove to a nearby parking lot and parked the vehicle. The contact's friend, a certified mechanic, diagnosed that there were metal shavings in the oil, which led to engine failure. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as he failed to complete the Knock Sensor Detection System (KSDS) software update. The vehicle was not repaired. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500654January 8, 2023
ENGINE
Code P1326 (Knock Sensor Detection System) appeared on scanner after knocking and jerking randomly occurred one night. When researched was performed on if there have been recalls in the past, saw there was a recall for Knock Sensor Detection System back in 2021. Recall issues don’t appear to be fixed with the KSDS despite prior recalls on this part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500684January 8, 2023
ENGINE
I was driving my car and it just slowed down on the freeway and wouldn’t go pass 60mph I went to my nearest autozone And received code p1326 I was told it was the knock sensor and got it changed. I checked my oil and noticed it was low even tho I got an oil change not even a month before. however the problem didn’t change. I decided to go to the internet and notice many other kia have had these problems and have received a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500405January 5, 2023
ENGINE
We purchased the car used (private party) in July. Afterward, we noticed it was using oil rapidly. We checked & refilled the oil several times. We also noticed a slight ticking sound when the car was running, but we did not think it was a problem. The day of the incident, the oil had been checked & topped off. Our college-age daughter was driving the car 70mph on I-75 north when she noticed a sound of high revving rpms while on cruise control. It continued to get louder over the next 2 minutes & became very concerning. She exited the freeway. The oil & engine lights came on at the beginning of the ramp. She was able to continue coasting through the light & into a parking lot, though the engine had limited power. Smoke filled the cabin & a strong smell, so she immediately exited the car. Smoke also came from the hood. The car could have caught on fire at this point, but we are glad it did not & our daughter's life was not harmed. We are thankful she exited the freeway when she did or she could have gotten into a wreck. These safety issues have occurred to some owners of this vehicle upon engine seizure. We had the car towed to Kia of Grand Blanc, MI. Upon inspection, they determined the engine had seized. They never opened the engine to look inside, only hooked up it for error code diagnostics. There was no record of the KSDS product improvement update being performed prior to the incident, so Kia Corporate has refused to replace the engine. Not the original owner of the car, we never received notification regarding this update. We had no way of knowing about it since we did not take it to a Kia dealership for maintenance (not required per the Magnussen-Moss Act (1975)). Prior maintenance was regularly completed at a local repair shop, & the previous owner provided us with all the records they had. The vehicle has not yet been inspected by anyone other than Kia. We are requesting an NHTSA inspection asap to pursue a covered engine and/or recall. Please contact us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499938January 3, 2023
ENGINE
Oil changes every 3500 miles, however between those oil changes having to add more oil about every 7-8 hundred miles. Car is sluggish to start after sitting at a stop light. Spark plugs have been replaced twice during the life of the car. I know Kia is aware of all the engine issues and this is very frustrating. You buy a car thinking it will be dependable only to discover that it is a road hazard every time you leave your home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499590December 30, 2022
ENGINE, UNKNOWN OR OTHER
I purchased this vehicle about a year ago upon purchasing vehicle I noticed I was having to get an oil change every other week and when I would go in I would have no oil. Fast forward to now I am buying 5g oil from Advance Auto parts every week my car is burning through oil excessively and causing my sparks plugs and coils to go bad from the oil. I have had to get my coils and sparks plug replaced three times in 5 months. I took the vehicle to get an oil consumption test at the Conway Kia dealership and they said nothing was wrong which is inaccurate because no car is burning 5 g oil each week. My car is currently at 80,000 miles I know once it reach 100,000 my warranty voids and at that point Im left with no recourse on this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499065December 27, 2022
ENGINE
I had my car for about 2 years and it had 1 owner before me. At first it was a great car no issues, but soon it became a nightmare. First thing I noticed was my lights would turn off by themselves whiles driving at night. I usually kept them on auto and they would randomly go off and I would have to turn they nob off and back on to get them to come on again. Soon after that I noticed that I would have to get oil changes more frequently. My oil light would come on and start to flicker only a few weeks after an oil change. My car was burning oil like crazy and it only got worse until it began to leak. Any time I had it serviced I was never told that I had a leak and my car would run fine for a few weeks and then the light would start to flicker again, usually anytime I pressed the brake. Not soon after that my car started to have problems accelerating and shaking really bad. I had the spark plugs changed and it ran fine for a few weeks and started to do it again. I took it into the shop and they told me that I needed a whole new engine and that it wasn't covered under the warranty. I would have to pay $5500 to get it fixed. So now it's just sitting because I can't afford it and Kia doesn't seem to care to do anything. I don't understand when I've read so many complaints with people having the same exact problems that I had. Now I'm stuck with a car that I can't drive and still owe on and have to find a new way of transportation to get to work. This is messed up that Kia knows about this and refuses to recall this car. Its a crap car and they couldn't care less about it. I've read other stories about the car locking up or stalling while people have been driving. This is a very dangerous and serious problem. I drive my kids around and their lives were in danger and I didn't even know it. Kia needs to do something!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497790December 16, 2022
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil level warning light was illuminated. The contact also noticed that the front driver's side tire was low. The vehicle was taken to the local dealer who informed her that the vehicle was 3-quarts low on engine oil due to the excessive oil consumption. The vehicle was not repaired. The manufacturer was contacted and referred her to the dealer for assistance. The failure mileage was approximately 79,993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497628December 15, 2022
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the vehicle failed to restart. The vehicle was towed to the local mechanic who replaced the spark plugs and coil pack; however, the failure persisted. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496996December 12, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
My dealership has confirmed oil consumption on my vehicle
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496773December 9, 2022
ENGINE
The engine was burning oil rapidly without any indicators or lights on dashboard warning to get it fixed or anything like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496835December 9, 2022
ENGINE, FUEL/PROPULSION SYSTEM
My 2016 Kia Optima sx engine lost significant power while on the highway at 65mph. Lost of power at highway speed was very dangerous. The engine suddenly ran increasingly rough, shaking the vehicle and drastically changing its performance. My girlfriend, myself, and other drivers on the highway were put at risk as I attempted to maneuver out of traffic and pull off to a safe area. Fortunately I was able to do this without collision or loss of control. I had my car towed to the dealership. There was no warning or engine light on before the incident. The dealership has diagnosed a cracked valve and no firing in cylinder 3. They recommend a new engine. They do not know what caused this issue. The vehicle has about 78,000 miles on it. I am the second owner, warranty is expired, and it is not covered under an active recall. The vehicle is currently at a Kia dealership and available for third party inspection upon request. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496665December 8, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000.00 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496667December 8, 2022
ELECTRICAL SYSTEM, ENGINE, HYBRID PROPULSION SYSTEM
On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000.00 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496265December 6, 2022
ENGINE
Too much oil consumption. Consuming 3 quarts of oil in 3000 miles. No leaks. Did oil consumption testing through Kia dealership. Kia dealer says it needs a new engine and the vehicle is only 6 years old with 73k miles. Still under extended warranty and Kia dealer will not cover the cost of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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