Kia Optima Complaints (2016)

764 consumer complaints on file.

#11513538March 24, 2023
ENGINE
My car is burning so much oil the engine keeps stalling out....I pay to get it fixed and 2 months later it happens again. Im worried about the safety of me and my son as it has stalled in the middle of a busy highway. I have talked to Carriage Kia in Woodstock, Ga and emailed Kia directly and noone wants to help. I googled and noticed there was a class action lawsuit for this exact problem on my car. Can you please help me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512363March 17, 2023
VISIBILITY/WIPER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Three of the 4 window regulators have unexpectedly failed leaving the window partially open. The passenger rear failed on 11/2022. The driver's side rear failed on 8/2022. The passenger front failed on 3/2023. On each occasion, the window failed where it was partially open. And none of the windows were in the process of being raised or lowered. The gears on each of the regulators had basically disintegrated. The window regulators are around $200 each for just the parts and they are not covered under the warranty. The new regulators come with a blue gear instead of the original white gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512378March 17, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and was running on three instead of four cylinders. The contact stated that the vehicle had been consuming oil and fowling the spark plugs causing the vehicle to lose power. The contact took the vehicle to a certified mechanic who stated that the coils and spark plugs had failed and needed to be replaced. The contact had the spark plugs replaced. The failure persisted causing the contact to add oil every 1,500 miles. The manufacturer had been made aware of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511308March 11, 2023
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Three power window regulators have failed over the course of a year. Without warning the window suddenly drops down and cannot be let up. On each occasion, the regulator gears appear to have just desecrated. The car windows are rarely let down. The passenger side rear was the first to fail. The driver's side rear failed 4 months later. The passenger side front was the third to fail 3 months later. It seems like this is a very common problem, but Kia has not set up a recall. Instead, they are raising the price of the window regulators. Interestingly enough, the new regulators have a blue gear instead of a white gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511211March 10, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511255March 10, 2023
ENGINE
Hi my car start making this thiking noise on the engine out of nothing i have heard that there was a recall for 1.6 turbo engines but sadly my car donst have any recalls at the moment and the engine replacement is a kind a expensive 8500 dollars to be precise so what can i do if the engine has exactly the problem that kia described a problem with the pushrod thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510416March 6, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
My car has now been broke into twice because of the "kia boys" I have now had to replace two windows, and clean my car out from glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509374February 27, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the vehicle began to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer and the contact was informed that the knock sensor detection system (KSDS) was defective. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509393February 27, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH and various other speeds, the contact stated that the "engine oil" light flickered on and off. The contact stated that when he checked the dip stick the oil level was not showing. The contact stated that he checked for oil leaks but saw no evidence of an oil leak. The contact stated that the exhaust pipe was coated in a heavy black crust. The contact stated that he had been adding oil several times and that the failure persisted. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508347February 21, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 35 MPH, there was a knocking noise coming from the engine compartment and the vehicle lost motive power. The contact stated that he was able to restart the vehicle; however, the failure reoccurred. The vehicle failed to restart, and no warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508179February 20, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The 2016 Kia optima lx 1.6t has so many issues. First off, The power windows all stopped working within a week of each other. On the way home from work the check engine light came on and as I tried to accelerate the car started stuttering to go, it ended up jerking as if I was pressing the gas and then brake. I had to get it towed home. There has been oil spilling into other parts of the engine like the intercooler and the throttle body which could mix with gas which is a huge fire hazard. The high pressure fuel pump needs to be replaced. The car will no longer drive, the throttle position sensor needs to be replaced as well. The oil burns so fast, after a brand new oil change it doesn’t even last a week. We have over 5 codes popping up when they did a scan and they are all misfires and fuel pump related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508224February 20, 2023
ENGINE
Was driving car and started knocking and shutting down. Engine light came on and car was acting weird. Stopped to check oil and fluids which were full. Started car to try to get to a safe spot but car would not move. Took to a independent mechanic and he stated car had throwing a rod and motor was no good. All maintenance was done on time and accordingly. There is a faulty motor problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508077February 19, 2023
ENGINE
Number 3 Fuel Injector, burning oil and have no idea where its going, gas mileage affected, VCT solenoid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507795February 17, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507597February 16, 2023
ENGINE
The contact's daughter owns a 2016 Kia Optima. The contact stated that the check engine warning light was illuminated. The contact stated that the oil level was checked every other day. The vehicle was taken to the local dealer where it was diagnosed and determined that there was oil and fuel in cylinder #4. The O-rings, spark plugs, valve cover, oil, and filter were replaced; however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the fuel injector was stuck open and spraying fuel. The O-rings and spark plugs were replaced but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer but failed to receive a response. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506433February 9, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic, who diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506496February 9, 2023
ENGINE
Car burns oil before oil changes, no warning light comes on. Technician at jiffy lube stated that this model vehicle has issues burning the oil with no warning light coming on. Have taken the car several times to get oil change services and they warn me of the same issue every time. no oil leaks coming from the engine itself. Car engine burns the oil which can cause issues with the engine if left unchecked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503954January 27, 2023
ENGINE
engine has seized. incident happened while driving. engine also burns excessive amounts of oil which require adding oil every 1-2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503059January 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM
While driving vehicle on the freeway there is a sudden lots of power. Excited freeway and tried driving slowly on streets. Check engine light came on. Vehicle knocks and losses power during acceleration and while driving at speed. Problem diagnosed as bad knock sensor. Had knock sensor replaced in November, 22. Two days ago exact same problem. Mechanic believes that it's engine malfunction. How's it's covered by Kia recall, otherwise recommends engine replacement, but cautions used engine might have similar malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502741January 20, 2023
ENGINE, FUEL/PROPULSION SYSTEM
My 2016 kia is using a lot of oil I get a oil change and 100,000 miles later my oil light comes on and I have to put more oil in the car. I’m told to check my oil every week an to get an oil changed every 150,000 miles. All my spark plugs have blown (I was told it’s due to oil starvation) an my car started shaking real bad as I was driving. I was told to get spark plugs changed in order to get an oil changed and sometimes turned away twice because I had no oil in the car. Its not keeping enough oil in the car to keep it running smoothly which could cause a fire or even engine failure. I also noticed that there’s a lot of smoke coming out of exhaust pipe when the car starts up in the back an that could be a problem one Macanic said. I was told to change my pvc valve to help with the increased oil consumption this didn’t help but it was clogged up glad i changed it. This kia is starting to be to much money with me having to keep a 5 gallon oil bottle to ensure im never out of oil. Still making payments and keeping the thought in my mind that this kia could possibly break down with my child in the car. I need help with this fix I like the style an the look but the everyday drive and problems I can pass off on a Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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