Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11361900September 29, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
KIA REPLACED MY ENGINE AFTER IT FAILED WHILE DRIVING. NOW IT HESITATES AND SOMETIMES JERKS LIKE IT'S ABOUT TO RUN OUT OF GAS. THE SKID LIGHT COMES ON EVEN WHEN IT'S DRY. THE BREAK LIGHT POPS ON EVEN WHEN THE VEHICLE ISN'T IN USE. THERE IS A RECALL FOR FUEL PIPE DAMAGE AFTER ENGINE REPLACEMENT BUT THEY WON'T ACKNOWLEDGE IT OR EVEN INSPECT MY VEHICLE KNOW IT CAN CAUSE A FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360979September 24, 2020
ENGINE
ENGINE SEIZED IN THE MIDDLE OF THE HIGHWAY. ABSOLUTELY NOT SAFE AT ALL. MY 2012 OPTIMA HYBRID IS ROUGHLY AT 115K MILES. AFTER SEEING ALL THE COMPLAINTS HOW'S KIA NOT ISSUING A RECALL ON THIS SAFETY ISSUE! VERY DISAPPOINTED AND HOPING TO SEE A RESOLUTION FROM KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360602September 23, 2020
FUEL/PROPULSION SYSTEM
I WOULD SMELL FUEL WHILE I WAS DRIVING SO EVENTUALLY I LOOKED UNDER THE HOOD AND FOUND THAT. THE LOW PRESSURE FUEL LINE CRACKED AND WAS PULLING OFF THE QUICK CONNECTOR. THE PLASTIC QUICK CONNECTOR BECAME BRITTLE BECAUSE FUEL WAS SPILLING ON IT CONSTANTLY AND EVENTUALLY BROKE. THERE WAS A RECALL RECENTLY DONE ON THE SAME KIA MODEL AS MINE BUT THE 2013 & 2014 MODELS. THE SAME ISSUES IS AFFECTING THE 2012 KIA OPTIMAS AND THIS YEAR SHOULD ALSO BE INCLUDED IN THE SAME RECALL. I WENT TO THE DEALERSHIP TO SEE IF THERE WAS A RECALL ON THAT FUEL LINE AND IF NOT WHAT IT WOULD COST TO REPAIR. I WAS QUOTED $600, I THOUGHT THAT WAS VERY HUGE TO REPLACE A FITTING AND MAYBE SOME HOSE SO I TRIED TO GO AS LONG AS I COULD BUT EVENTUAL THE QUICK CONNECT BROKE AND THE RISK OF FIRE WAS TO GREAT TO CHANCE DRIVING IT. SO MY VEHICLE HAS BEEN SITTING FOR 6 MONTHS AND OF COURSE I NEED A NEW BATTERY AND POSSIBLY OTHER THINGS TO GET IT RUNNING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360818September 23, 2020
ELECTRICAL SYSTEM, ENGINE
BUT MY MOM WAS DRIVING HER CAR ONE DAY AND ALL OF A SUDDEN THE BEARING OR SOMETHING CAME LOOSE AND OIL SQUIRTED ALL OVER THE GROUND AND THE CAR DIED AND AND WE HAD THE MOTOR REPLACED AT A COST OF ABOUT 4500 BUCKS AND NOW THE HYBRID LIGHT SYSTEM KEEPS COMING ON THE DEALERSHIP THEY DON'T KNOW WHAT THEY'RE DOING THEY HAD TO TAKE IT TO ANOTHER KIA PLACE AND I DIDN'T KNOW WHAT THE HECK WAS GOING ONAND NOW WITH THE MOTOR REPLACE THE HYBRID LIGHT SYSTEM KEEPS COMING ON THEY DON'T KNOW WHY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355606September 17, 2020
ENGINE
CAR ENGINE BEGAN MAKING INCREASINGLY LOUD NOISES. PULLED ON THE SIDE OF THE ROAD TO CHECK IT OUT. TURNED OFF THE CAR THEN TURNED IT BACK ON AND CAR ENGINE MADE EVEN LOUDER KNOCKING SOUNDS. MECHANIC TOOK A LOOK AND SAID IT WAS A INTERNAL ENGINE PROBLEM/FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355293September 16, 2020
ENGINE
WE WERE DRIVING ON A CITY STREET SLOWING DOWN FOR A SIGNAL. THE CAR STALLED AND A MESSAGE CAME UP SAYING TO TOW THE VEHICLE TO THE DEALER. WE HAD THE CAR TOWED 4 MILES TO THE DEALER. NO OTHER LIGHTS CAME ON INDICATING ANY PROBLEMS.THE DEALER TOLD US WHILE THEY WERE CHECKING FOR THE PROBLEM THE ENGINE CEASED UP. THEN THEY SAID THE BELT HAD COME OFF. I THINK THE ENGINE CEASED CAUSING THE BELT TO COME OFF.TRYING TO FIGURE OUT IF THIS HAS ANYTHING TO DO WITH THE ENGINE PROBLEMS KIA HAS BEEN HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355013September 14, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TRANSMISSION ISSUES: BETWEEN 2ND AND 3RD GEAR. WOULD LAG THEN JERK THE CAR WITH SOME TORQUE ONCE IT CAUGHT 3RD GEAR. HAD TO GET 2 REPLACEMENT TRANSMISSIONS BECAUSE OF THIS ISSUE. ALSO ENGINE SEIZER ISSUE, MY ENGINE STARTED TO SEIZE WHEN I WAS GOING 45 MILES AN HOUR WITH ALOT OF TRAFFIC BEHIND ME. THEN ALL OF A SUDDEN IT STARTED MAKING LOUD THUNKING NOICES THEN A VERY LOUD GRINDING NOISE AND THEN I WAS STUCK ON A ROAD NOT BEING ABLE TO GET ABOVE 22 MILES AND HOUR, THERE WAS NO SHOULDER TO PULL OVER. AND I WAS STUCK TRYING TO GO UPHILL AND ALL THESE CARS BEHIND ME. I ENDED UP HAVING TO STOP THE CAR AND LEAVE IT IN THE MIDDLE OF A 2 LANE ROAD ON A HILL WITH THE EMERGANCY BREAK ON. KIA KNEW IT WAS ANOTHER SEIZED ENGINE WHICH I THOUGHT IT WAS MY TRANSMISSION AGAIN WHICH I HAD BROUGHT IN BECAUSE THIS 3RD TRANSMISSION WAS HAVING THE SKILLING ISSUES AROUND 20-25MILES AND HOUR, BUT AFTER THEY KNEW I WASNT GOING TO BUY ANOTHER KIA AGAIN THEY WOULDNT FIX MY TRANS THAT SHOULD PROBABLY BE RECALLED ANYWAYS. BUT THEY THOUGHT IT WAS ANOTHER OPTIMA SEIZED ENGINE, AND EVEN THOUGH ALL OPTIMAS ARE RECALLED FOR THIS EXACT SAME ISSUE, THEY SAY THAT MINE ISNT COVERED BECASUE ITS A HYBRID AND HAS A MOTOR IN THE CAR ALSO SO ITS DIFFERENT SET UP. BUT THERES ARE OTHERS ONLINE WITH THIS KIA OPTIMA 2011-2013 HYBRID ENGINE SEIZER JUST LIKE ALL THE OTHER OPTIMAS. AND I THINK THE HYBRIDS SHOULD BE INCLUDED IN THE RECALL. AS WE ARE HAVING THE SAME ISSUES. THIS WAS A VERY DANGEROUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354553September 12, 2020
STEERING
WHEN DRIVING SLOW AND TURNING A KNOCKING CLUNKING SOUND, OR SLIPPING CONDITION WHILE DRIVING IN HIGH SPEED ALSO MAKING WHEEL VIBRATE. WHEN IN STOP AND JUST TURNING WHEEL YOU HEAR THE LOAD CLUNKING. I FEEL THIS IS A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354205September 10, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
I BOUGHT A 2012 KIA OPTIMA FROM AUTONATION IN AMARILLO,TX AND I HAVE MULTIPLE SAFETY RECALLS ON MY VEHICLE WHICH AUTONATION DIDN'T TELL ME ABOUT AT THE TIME OF PURCHASE. THE RECALLS CAN CAUSE A FIRE AND A FATAL ACCIDENT. I'VE TAKEN IT TO TWO KIA DEALERSHIPS AND NOTHING HAS BEEN DONE TO THE RECALLS. KIA HASN'T FIXED OR REPLACE THE SAFETY RECALLS. I WILL NOT HAVE ME OR A FAMILY MEMBER DIE CAUSE THE NEGLECT THAT KIA HAS BEEN DOING ON MY 2012 KIA OPTIMA" VIN# [XXX]". I HAVE FILED A SETTLEMENT CLAIM WITH KIA SETTLEMENT CLAIM'S DEPARTMENT "CLAIM #[XXX]". I HAVE TAKEN IT TO 2 KIA DEALERSHIP'S. I'VE DONE ALL OF THE STEPS KIA DEALERSHIP HAS ASKED ME TO DO AND NOTHING HAS BEEN DONE TO FIX OR REPLACE THE RECALLS. I USE MY 2012 KIA FOR MY DOCTORS APPOINTMENTS CAUSE I'M DISABLED. I LOST FAITH AND CAN'T TRUST THIS 2012 KIA OPTIMA THAT IM STILL MAKING CAR PAYMENTS. I NEED THIS CAR FIXED BEFORE ME OR ONE OF MY FAMILY MEMBERS DIES IN A CAR ACCIDENT FROM THE NEGLECTED RECALLS FROM KIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354234September 10, 2020
STEERING
TL* THE CONTACT OWNS A 2012 OPTIMA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE THE VEHICLE WAS PARKED, THERE WAS A RATTLING SOUND COMING FROM THE STEERING WHEEL. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353114September 4, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
DRIVER SIDE DOOR DOESN'T CLOSE ALL THE WAY HEAD LIGHT BULBS MELTING TO HEADLIGHT HARNESS SMOKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353172September 4, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, HE HEARD AN ABNORMAL NOISE AND PARKED ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED HIS RESIDENCE. THE CONTACT CALLED LOCAL DEALER SOUTHWEST KIA OF ROCKWALL LOCATED AT 1790 I-30 FRONTAGE RD, ROCKWALL, TX 75087, (469) 402-2900 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351502August 27, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO MAKE AN UNKNOWN NOISE COMING FROM THE ENGINE. THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND LATER TOWED TO JIM ELLIS KIA OF KENNESAW, 1221 AUTO PARK DR NW, KENNESAW, GA 30144, AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349780August 17, 2020
UNKNOWN OR OTHER, EXTERIOR LIGHTING
I HAVE REASON TO BELIEVE THAT MY CAR HAS BEEN HACKED DUE TO AN INCIDENT THAT OCCURRED APPROXIMATELY ONE WEEK AFTER BEING AGGRESSIVELY FOLLOWED BY A MYSTERIOUS BLACK NISSAN SUV WITH PITCH-BLACK TINTED WINDOWS AT MY WORK LOCATION. DURING THE INCIDENT IN QUESTION, I WAS ON THE PHONE WITH 911, WITH THE BLUETOOTH OF MY CAR AND PHONE ON AND CONNECTED, CALLING ABOUT A RED CAR THAT APPEARED TO BE FOLLOWING ME. I DROVE AROUND MY BLOCK AND LOST THE RED CAR BUT WHEN I RETURNED BACK TO THE STREET WHERE I LIVE, I SLOWED DOWN AS I NOTICED A SLOW-MOVING BLACK SUV WITH PITCH-BLACK DARK TINTED WINDOWS (REMINDING ME OF THE BLACK NISSAN SUV THAT I ENCOUNTERED A WEEK PRIOR AT WORK). I REMEMBER ITS HEADLIGHTS BEING OFF. THIS TIME, I WAS IN CLOSE PROXIMITY TO THE BLACK SUV- IT WAS ON MY LEFT SIDE DRIVING THE OPPOSITE DIRECTION AND IT ALSO APPEARED TO SLOWED DOWN AND GOT PARALLEL TO MY VEHICLE). WHEN MY CAR AND THE BLACK SUV WHERE ALMOST NEXT TO EACH OTHER, ALL THE INTERIOR LIGHTS OF MY VEHICLE TURNED ON AND I HEARD A SOUND THAT SOUNDED LIKE ALL THE DOORS UNLOCKED. AS A PETITE FEMALE WHO WAS DRIVING ALONE AT 10PM OR LATER THAT NIGHT ON AN EMPTY BACK STREET, I GOT TERRIFIED AND QUICKLY PUSHED ON THE GAS TO GET AWAY FROM THE BLACK SUV. WITH ALL THE INTERIOR LIGHTS ON WHILE TRYING TO DRIVE AT NIGHT, I HAD NO VISIBILITY WHATSOEVER, SO I KEPT PUSHING THE LIGHT SWITCH BY THE DRIVER'S SIDE, BUT NO MATTER HOW MANY TIMES I MOVED THE SWITCH, THE INTERIOR LIGHTS DID NOT TURN OFF. AFTER DRIVING, I ESTIMATE, 1000+ FEET, THE INTERIOR LIGHTS TURNED OFF AND I REGAINED VISIBILITY. AT THAT POINT I COULD SEE MY APARTMENT WAS COMING UP SO I QUICKLY DROVE INTO THE GATED PARKING AREA OF MY APARTMENT COMPLEX. AS I RECALL THE INCIDENT, THE LIGHT SWITCH WAS ON "DOOR" WHEN I WAS ATTEMPTING TO TURN IT OFF WHILE DRIVING. THIS INCIDENT REVEALS SECURITY/SAFETY VULNERABILITIES IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349892August 17, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE JERKED AND FELT AS THOUGH SOMETHING HAD BLOWN OUT AND WAS MAKING A RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT BECAME AWARE OF AN OIL LEAK. THE VEHICLE WAS TOWED TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703), AND WAS DIAGNOSED THAT THE ENGINE BELT WAS MELTED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348471August 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE HER BOYFRIEND WAS DRIVING AND MAKING A LEFT TURN THE VEHICLE SEIZED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO CRUISE THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER WAS ABLE TO EXIT THE VEHICLE AND WHEN LIFTING THE HOOD SAW FIRE. THE CONTACT STATED THE DRIVER RAN TO HIS EMPLOYER AND WAS ABLE TO EXTINGUISH THE FIRE WITH 5 FIRE EXTINGUISHERS. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED NO FIRE OR POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE CONTACT STATED THAT SHE FOUND SEVERAL UNKNOWN RECALLS ON LINE THAT WAS RELATED TO THE VEHICLE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11343390August 5, 2020
UNKNOWN OR OTHER
DRIVING CAR FOR NO LONGER THAN 45 MINUTES. WHEN APPROACHING A GREEN LIGHT MY CAR WOULD NOT ACCELERATE. THE LIGHT TURNED RED SO I HAD TO COME TO A STOP. AS I DID, ALL MY DASH LIGHTS CAME ON AND MY CAR SPUTTERED. THE CAR THEN TURNED OFF. I TRIED TO RESTART, BUT NOTHING. IT BEGAN TO SMOKE BADLY AND I RUSHED OUT OF MY VEHICLE. THERE WAS A COP, CONVENIENTLY CLOSE, WHO STOPPED AND POURED WATER WHERE THE SMOKE WAS COMING FROM. IT CONTINUED TO SMOKE BUT NOT AS BAD AS BEFORE. THE CAR WOULD NOT TURN OVER STILL AND I WAS FORCED TO PAY TO HAVE MY CAR TOWED OUT OF THE MIDDLE OF THE ROAD. AFTER SITTING, WITH ENGINE OFF, THERE IS STILL A STING BURNT SMELL COMING FROM UNDER THE HOOD AND INSIDE MY CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11343574August 5, 2020
ENGINE
DRIVING DOWN INTERSTATE AT ABOUT 60MPH . SUDDENLY ENGINE LIGHT FLASHES. CAR IMMEDIATELY MAKES AWFUL SOUND AND LOOSES POWER AS I'M PULLING OVER TO GET OFF ROAD. HAD TOWED IN TO HOME. OUR NEIGHBOR MECHANIC THINKS THREW A ROD. NO WARNING LIGHTS BEFORE THIS HAPPENED! LOUD KNOCKING SPUD UNDER HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343230August 4, 2020
AIR BAGS
LAST YEAR I WAS TOLD BY KIA IF MY STEERING WHEEL CLICKED TO BRING IT IN ASAP, AT THE TIME IT WASN'T DOING THAT. A MONTH AGO IT DID, I BROUGHT IT TO MY DEALERSHIP AND WAS TOLD IT WASN'T COVERED. THE CLOCK SPRING ASSY FAILED. PLUS IT HAD TO DO WITH THE AIRBAG NOT DEPLOYING. SOME ARE COVERED OTHERS ARE NOT, EXPLAIN TO ME PLEASE THAT IF THEY ALL ARE DOING THE SAME THING WHY AREN'T THEY ALL COVERED? PLEASE HELP! THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342701August 1, 2020
ENGINE
ENGINE KNOCKING WHILE DRIVING OR STATIONARY , WHEN PRESSING GAS PETAL OR CRANKING UP ! CAR WON'T ACCELERATE WHILE DRIVING, OIL LIGHT & CHECK ENGINE LIGHT BLINKS ON & OFF WHILE DRIVING OR STATIONARY ! CUT OFF ON THE HIGHWAY !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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