Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11390487January 28, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN THE VEHICLE BEGAN TO HESITATE AND THE HE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND NOTICE SMOKE EXIT THE HOOD. THE CONTACT STATED A POLICE OFFICER WAS NEARBY AND PARKED BEHIND HIS VEHICLE. THE CONTACT STATED THE FIRE EXTINGUISHED ON IT'S OWN BEFORE THE FIRE DEPARTMENT ARRIVED TO THE LOCATION. A POLICE AND FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER NORTHTOWN KIA ( 3900 SHERIDAN DR, AMHERST, NY 14226: (716) 217-2390) AND DIAGNOSED THE FAILURE WAS CAUSED DUE TO A OIL LEAK. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11389932January 26, 2021
ENGINE
WILL DRIVING DOWN THE HIGHWAY, MY CAR SUDDENLY STOPS ACCELERATING AND ALL MY DASHBOARD LIGHT COME ON WITH CARS AT MY TAIL. SCARY ORDEAL BUT LUCKILY I WAS ABLE TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389086January 20, 2021
POWER TRAIN
APRIL 2018 WAS DRIVING HEARD LOUD NOSE FROM ENGINE, HYBRID SYSTEM CAME ON , HYBRID SYSTEM WARNING TURN OFF ENGINE. ENGINE LOCKED UP.TOWED HOME.PULLED OIL PAN. BRASS BEARINGS BOTTOM OF PAN.CRANKSHAFT AND PISTON ROD BEARNIG WERE IN PIECES. HAD ENGINE REBUILT. MAY 2018. FILLED 2 COMPLAINTS THEN. ONLY 73,000 MILES.COMPANY'S GETTING AWAY FOR INSUFFICIENT ENGINES. TRIED TO SELL CAR. BUT NOT GOING TO GIVE AWAY.I DON'T WANT IT. I THINK I DESERVE COMPENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388790January 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE FAILED TO EXCEED 40 MPH. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO BOB KING KIA (1725 LINK RD, WINSTON-SALEM, NC 27103, (336) 724-3866) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388512January 16, 2021
ENGINE, UNKNOWN OR OTHER
THE KIA GAVE NO WARNING ABOUT THE CAR HAVING ISSUES ABOUT THE ENGINE WHEN I WAS DRIVING HOME FROM WORK IT GAVE ME THE ERROR HYBRID BATTERY NOT CHARGING TO PULL OVER AND STOP DRIVING WHEN I HAD IT CHECKED I WAS TOLD IT WAS NOT THE HYBRID THAT IT COULD BE SOMETHING ELSE THE CAR TURNS ON PUT WONT MOVE EVEN IF I PUT IT IN DRIVE OR IN REVERSE IT WON'T MOVE NO CHECK ENGINE LIGHT BUT THE HYBRID BATTER NOT CHARGING AND THE SPECIALIST I HAD COME CHECK THE CAR TOLD ME ITS NOT THE HYBRID BATTERY HE CHANGED THE BATTERY TO SEE IT WOULD WORK BUT THE CAR STILL WON'T MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388399January 15, 2021
ENGINE
THE ENGINE BLEW. THE CAR ONLY HAS ABOUT 105,000 MILES. I WAS RESEARCHING THAT THIS PARTICULAR VEHICLE HAS A DEFECT FROM THE FACTORY AND I BELIEVE THAT MY CAR FALLS UNDER THOSE DEFECTED CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387887January 13, 2021
ELECTRICAL SYSTEM, ENGINE
CAR WILL NOT GET OUT OF IMMOBILIZATION PHASE, WITH EITHER KEY FOB WILL NOT UNLOCK TO USE PUSH TO START. ALSO COMMON ISSUE IS WASTE GATE ACTIVATOR FAILURE, CAUSED US TO ALMOST CRASH DEALER SAID IT IS A EXSTREMLY COMMON ISSUE BUT KIA WON'T ISSUE RECAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387930January 13, 2021
FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE SOON AFTER REFUELING. THE CONTACT TOOK THE VEHICLE TO ORR KIA OF SHREVEPORT (1111 E. BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71115) WHERE SHE WAS PROVIDED A DIAGNOSTIC FEE WHICH SHE DECLINED. THE CONTACT THEN CALLED ORR KIA OF BOSSIER CITY (3601 BENTON RD, BOSSIER CITY, LA 71111) WHERE SHE WAS ALSO GIVEN ANOTHER DIAGNOSTIC FEE WHICH SHE ALSO DECLINED. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387301January 9, 2021
ENGINE
I WAS DRIVING MY CAR ON THE EXPRESSWAY AND ALL OF A SUDDEN IT STARTED MAKING A KNOCKING SOUND. WHEN I WAS GETTING OFF MY EXIST I NOTICE THE CAR WAS NOT ALLOWING ME TO START IT UP AND MOVE. I KNEW IT WASN'T MY BATTERY BECAUSE I JUST GOT I KNEW ONE, BUT I NOTICE HOW MY ENGINE LIGHT WOULD COME ON. SO I WAS STUCK IN THE MIDDLE OF THE STREET WITH NO WAY TO MOVE MY CAR OUT OF THE INTERSECTION. I HEARD THEIR WAS A RECALL ON MY CAR SO I'M CHECKING TO SEE WHY I HAVEN'T HEARD ANY INFORMATION FROM KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387349January 9, 2021
ENGINE
DRIVING AT THE SPEED OF 55 MPH ON TWO LANE ROAD COMING DOWN A MOUNTAIN AND KIA OPTIMA SX 2.0L TURBO STARTED LOSING POWER THEN AT 45 ENGINE SHUT DOWN. COASTED TO SHOULDER OF THE ROAD AND WILL NOT START. TOWED TO HOME THEN TOWED AGAIN TO SHOP WAITING ON REPAIRS. KIA SAYS NO RECALL AND NOT PART OF THE 618000 KIA OPTIMA SX TURBO 2.0L RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386408January 4, 2021
ENGINE
AT FIRST IT STARTED WITH MY ENGINE OIL BURNING QUICK, AND HAVING TO DO AN OIL CHANGE EVERY 15 DAYS. NOW IT STARTED DOING THE ENGINE KNOCKING NOISE WHEN I DROVE IT 20 MILES AWAY FROM MY HOUSE IN THE MIDDLE OF A BUSY CITY STREET. IT HAD TO BE TOWED TO MY HOUSE AND I AM UNABLE TO DRIVE IT NOW. I HAVEN'T DROVE IT SINCE THE BEGINNING OF DECEMBER BECAUSE I'M STILL WAITING TO GO TO THE DEALERSHIP FOR MY APPOINTMENT NEXT WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386509January 4, 2021
EXTERIOR LIGHTING, POWER TRAIN
TRANSMISSION HAS A HARD PULL WHEN IT DOWN SHIFTS FROM THIRD GEAR TO SECOND GEAR AND A HARDER PULL ON FIRST GEAR THIS IS A AUTOMATIC TRANSMISSION. IN REGULAR GEARS GOING IN DRIVE WOULD ACTUALLY DO FINE I NOTICED A WEEK LATER WHEN I WAS OUT DRIVING FOR ABOUT AN HOUR THAT THE CAR WOULD NOT GO PAST SECOND GEAR SO I PULLED OFF THE ROAD AND HAD MY CAR TOWED. THE VEHICLE HAS NEVER HAD ANY DASHBOARD LIGHTS COME ON CURRENTLY MY CAR IS IN LIMP MODE AND WILL ONLY GO IN REVERSE TAKES A FEW SECONDS TO INITIATE AN ENGAGE TO GO INTO FIRST GEAR.DEALERSHIP DOES NOT REALLY WANT TO LOOK AT THE VEHICLE IF IT DOES NOT HAVE A CHECK ENGINE LIGHT CODE I HAVE NO IDEA WHAT IS WRONG WITH THIS TRANSMISSION I HAVE 168,000 MILES. IT SHOULD GIVE YOU SOME TYPE OF WARNING THAT SOMETHING IS GOING ON WITH YOUR TRANSMISSION BUT IT DOES NOT EVEN LIGHT UP ON YOUR DASHBOARD IF YOU GO TO PRESS THE PEDAL TO ACCELERATE IT DOES NOT WANT TO ACCELERATE I JUST RECENTLY HAD MY CATALYTIC CONVERTER CHANGED OUT SO I KNOW IT IS NOT THAT THE GEARS ON THE TRANSMISSION WILL NOT GO PAST SECOND GEAR NOW IT IS IN WHAT THEY CONSIDER LIMP MODE OR DEFAULT MODE SOMEONE REALLY NEEDS TO LOOK AT THE TRANSMISSION ON ALL THE 2012 KIA OPTIMAS I HAVE BEEN SEEING A LOT OF ISSUES WITH THESE CARS THE LIGHTS THAT ARE CONSIDERED AS THE LOW BEAMS ARE NOT VERY BRIGHT EITHER I JUST RECENTLY HAD THOSE CHANGED AND NEW ONES PUT IN THEY DO NOT GIVE YOU ENOUGH LIGHT IF YOU'RE DRIVING AT NIGHT THIS IS A SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385205December 28, 2020
ENGINE
AS MY STEPDAUGHTER WAS DRIVING HOME FROM WORK ON A HIGHWAY, A LOUD KNOCK NOISE CAME FROM THE ENGINE COMPARTMENT. AT WHICH TIME SHE WAS SCARED TO DRIVE IT ANYMORE, SO SHE PARKED ALONGSIDE ROAD AND WAITED FOR SOMEONE TO COME GET HER. THE CAR WAS THEN TRAILERED TO THE HOUSE AND THEN TO THE KIA DEALERSHIP. WHEN THE CAR WAS STARTED TO LOAD ONTO THE TRAILER, THERE WERE NO WARNING LIGHTS OF ANY KIND ON THE DASH BUT THERE WAS AN OBVIOUS NOISE THAT SOMETHING WASN'T RIGHT WITH THE CAR. UNLOADING IT AT THE DEALERSHIP, THE NOISE BEGAN TO GET LOUDER AND AGAIN, NO LIGHTS OF ANY KIND CAME UP AS A WARNING. BEFORE TAKING IT TO THE DEALERSHIP WE CALLED KIA AND SPOKE WITH ROBERT ON 12/9/2020. ROBERT SAID THERE WERE NO RECALLS ON THIS CAR AND THEY WOULD NOT HONOR THE CURRENT RECALL THAT IS ALL OVER THE PAPERS AND NEWS STATIONS. I ASKED IF THERE WERE ANY OTHER RECALLS ON THIS CAR AND HE SAID NO. TODAY WHEN THE DEALERSHIP CALLED TO LET US KNOW THAT THE CARS ENGINE NEEDS REPLACED BECAUSE OF THE ROD BEARINGS, AGAIN WE ASKED IF THERE WERE ANY OPEN RECALLS ON THIS CAR. WE WERE AGAIN TOLD NO. AFTER VIEWING YOUR WEBSITE, WE HAVE LEARNED THAT THERE IS, IN FACT AN OPEN RECALL FOR THE AIRBAG. I KNOW THE AIRBAG HAS NOTHING TODO WITH THE ENGINE, BUT CONSIDERING KIA WAS NOT HONEST ABOUT THAT RECALL IT WOULD LEAD SOMEONE TO BELIEVE THAT THEY AREN'T BEING HONEST ABOUT ANYTHING ELSE. I OPENED A CASE WITH KIA AND THAT NUMBER IS 13909518. WE AREN'T ASKING FOR ANYTHING BUT THE RIGHT THING TO BE DONE. WE JUST PURCHASED THIS CAR 3 WEEKS BEFORE THIS HAPPENED. WE WERE ALREADY STRUGGLING TO PURCHASE HER A CAR AND WILL NOW HAVE TO SOMEHOW FIND A WAY TO PURCHASE ANOTHER ONE. PLEASE HELP US!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384344December 21, 2020
ENGINE
ENGINE IS MAKING KNOCKING SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383424December 14, 2020
ENGINE
I WAS DRIVING TO WORK ONE MORNING JUST GOT ON THE FREEWAY AND MY KIA OPTIMA WITH 107K MILES DECIDED TO SHUT OFF OUT OF KNOWHERE. I DECIDED TO CHECK THE OIL AND NOTICED IT WAS PRETTY MUCH EMPTY WHEN IT SHOULDNT HAVE BEEN. I CHECK IT REGULARLY AND KEEP IT IN GOOD SHAPE ALSO HAD IT CHANGED A MONTH OR SO BACK. I HAD IT TOWED TO MY MECHANIC BECAUSE IT WOULD NOT START AT ALL. IT TOOK THEM 2 WEEKS AND VARIOUS TEST INCLUDING A COMPRESSION TEST AND INSTALLING NEW SPARK PLUGS. AFTER ALMOST 700$ SPENT THEY GOT IT RUNNING FOR 15MINS AND THE CAR SHUTOFF AGAIN. THEY TOLD ME IT NEEDS A WHOLE NEW ENGINE...SO AFTER I GET IT TOWED ALL THE WAY BACK HOME I HEAR THAT KIA HAS A MASSIVE SETTLEMENT GOING ON FOR THIER ENGINES FAILING. NOT SURE IF I WILL GET A RECALL BUT I HAVE MY FINGERS CROSSED. I HOPE THAT ANYONE HAS THIS PROBLEM CAN FIND A WAY TO SOLVE THIS. NOT TO MENTION I JUST PAYED IT OFF AND IT FORCED ME TO PURCHASE ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383045December 11, 2020
ENGINE
ENGINE MALFUNCTIONED CAUGHT ON FIRE AND COMPLETELY SHUT DOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11382848December 10, 2020
ENGINE
THE CAR HAD BROKE DOWN ON THE SIDE OF THE ROAD AND THEN CAUGHT FIRE TOTALING THE VEHICLE WHILE IT WAS NOT IN MOTION ON A CITY STREET
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11382738December 9, 2020
ENGINE
I WAS DRIVING TO PICK MY KIDS UP WHEN I SLOWED DOWN TO TURN A CORNER THE CAR STARTED MAKING A WEIRD NOISE AND KIND OF JERKED SOME. I PICKED UP 1 KID PULLED OUT OF THE PARKING LOT WHEN THE CAR JERKED AGAIN AND BARELY WAS MOVING, EVEN THOUGH I WAS PRESSING ON THE GAS. THEN MY DISPLAY FLASHED HYBRID SYSTEM FAILURE AND I WAS ABLE TO DRIVE ANOTHER 200 YARDS TO PARK SAFELY AND THAT WAS IT. MY HUSBAND WENT TO PICK IT UP LATER WITH A TRAILER AND OIL WAS POURING OUT OF THE UNDER CARRIAGE ALTHOUGH I DIDN'T HIT ANYTHING AND THERE WAS NO REASON. THIS IS THE REPLACEMENT MOTOR IN MY CAR, IN 2017 WE HAD AN ENGINE FAILURE AS WELL DUE TO SOME KIND OF BEARINGS. I HAVEN'T TAKEN IT IN YET, IT'S IN MY DRIVEWAY WAITING TO SEE WHAT THE NEWEST RECALL IS. SEEMS TO BE A COMMON FAILURE WITH KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378544December 8, 2020
EXTERIOR LIGHTING
LOWBEAMS SEEM WEAK/DIM. RESEARCH SHOWED VIA KIA"2011-2013 MY OPTIMA/OPTIMA HYBRID HEADLAMP ASSEMBLY NEW VEHICLE LIMITED WARRANTY EXTENSION" THAT THE REFLECTOR IN THE LOW BEAM HEADLAMP HOUSING MAY DETERIORATE OVER TIME, RESULTING IN A GRADUAL DIMMING OF THE LOW BEAM HEADLAMP. UNFORTUNATELY, IT ONLY PERTAINS TO VEHICLES MANUFACTURED IN KOREA. MY VEHICLE WAS ASSEMBLED IN GEORGIA, BUT I BELIEVE THE HEADLIGHT HOUSING IS THE SAME FOR BOTH LOCATIONS. BOTTOM LINE, MY LOW BEAMS HAVE THE SAME ISSUE AND DRIVING AT NIGHT IS UNSAFE DUE TO THE LIMITED VISIBILITY. I PERSONALLY COMPLETED THE PROCEDURE'S INSPECTION AS OUTLINED IN THE TSB (ATTACHED) AND DETERMINED MY VEHICLE HAS THIS PROBLEM, BUT SINCE MINE WAS ASSEMBLED IN GEORGIA THEY WON'T REPLACE AT NO COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377710December 3, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE HYBRID SYSTEM WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO RICK CASE KIA LOCATED AT 3190 SATELLITE BLVD NW, DULUTH, GA 30096, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 154,440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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