Kia Optima Complaints (2016)

764 consumer complaints on file.

#11549757October 13, 2023
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION
My ABS warning lamp came on braking seems okay. My blind spot is not working warning light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549614October 12, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
At 95000 car had problem accelerating and then all of a sudden on the side of the road did that 2 had 2 engine rebuilds done no but the problem is still there and the fuses all look burnt and half my lights don't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548474October 5, 2023
UNKNOWN OR OTHER
I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I’m driving they drop down and I’m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548527October 5, 2023
UNKNOWN OR OTHER
I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548320October 4, 2023
ENGINE
Burning oil. Took to a mechanic. Blow by engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548134October 4, 2023
EXTERIOR LIGHTING
driving in the dark, my auto headlight selector only works when it wants to. like it’ll just just my headlights off at random no matter how dark it is
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547644October 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I have a 2016kia optima EX and I had a problem with it. I used to take it to the Kia dealership for oil change and services. So recently I have done the transmission fluid and oil change.! After that I have weird transmission problems like it finding hard to accelerate and even when I am changing the gear from park to drive or reverse it makes weird noise like clutching. I spoke with the dealership and they say we have changed the transmission fluid then it shouldn’t be the problem.! They don’t even find the exact problem.! I have been spending a lot on my car . Kia is messing up with the recalls.!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547730October 2, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving 65 MPH, after driving over a bump in the roadway, the trunk door opened independently, obstructing the rear-view line of sight. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547547October 1, 2023
STRUCTURE:BODY
Three of the four windows stoped rolling up at the same time. One or two days apart to each other, the 4th one I’m not going to rolling down, it may stop working too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547549October 1, 2023
FUEL/PROPULSION SYSTEM
The fuel gasoline hose line was leaking, so I changed it. Because of that I changed the high pressure pump twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547443September 30, 2023
ENGINE
I brought the car may 13 2023 and July 11th the car caught fire on the eway around 9-10am. I was trapped in the car due to the doors not unlocking and had to get help by others around. The car didn't have any problems. No check engine light no nothing. Happened unexpected
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11547141September 28, 2023
ENGINE
I bought my car in 2016 brand new. It now has 47,000 miles on it. I took it in in 2018 to address a recall. I took it in 2019 when it had 19, 776 miles on it because of lack of power and they determined the VCMA motor was faulty. The car is now rattling and consuming oil extremely fast. An oil change is only lasting 2 weeks before I have to top it off. I’ve had my spark plugs replaced. My mechanic (not Kia) has told me there may be an issue with the piston rings. The cost of repairing a car with less than 50,000 miles on it is getting ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547102September 28, 2023
UNKNOWN OR OTHER
All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won’t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn’t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546420September 25, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Kia Optima. The contact stated that the trunk door locking mechanism had failed and the door would not remain securely closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 22V594000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546440September 25, 2023
ENGINE
I bought my car in August of 2022 with roughly 66,000 miles on it. It now has 71,000 miles on it which per the manual would only needed one oil change. I’ve had to do three and top off my oil every 500-700 miles with 1.5-2qt of oil each time. Which is way over the criteria for KIA’s “normal” oil consumption. This has caused my spark plugs to foul out costing me more money in repairs. I have only put 5,000 miles on this car in the whole year I have owned it.The oil consumption rate of this car is insane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546060September 22, 2023
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle lost motive power. The check engine warning light was illuminated. The contact stated he had scheduled a service appointment for an unknown recall repair on the fuel pump. The contact stated that the dealer informed him that the recall repair could not be completed until the fuel neck was repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 77,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545756September 21, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The engine was has blown twice the first day 95000 miles and again at under 6000 miles. And there is still a bad knock and major vibration and ticking noise coming from the car. We told the car we no longer have faith in this car and didn't want it no more and all he did was see if he could get us another loan to trade it in. We're now scared to really ride in to and can't get no one to help us on this my man is about to lose his job over this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545021September 17, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER, POWER TRAIN
Pearl white paint peeling in chunks of hood. All four window regulators went out within six months. Transmission had to be replaced Hard shift rear end Motor replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544305September 13, 2023
ENGINE AND ENGINE COOLING
Vehicle purchase July 20th 2023 with new oil change per Carvana. On August 7th 2023, check engine light appears. Car was taken to a local shop. No oil and some other issues found. "Issues fixed.". On September 13th oil light comes on. Again, taken to car shop, no oil. Oil topped off again. Car is not maintaining oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543236September 7, 2023
FUEL/PROPULSION SYSTEM
After purchasing the car, the first time I went to fill up the car with fuel I set the fuel nozzle to auto stop. When it clicked off, I pulled the handle out and quite a bit fuel gurgled back out of the fuel tank, like it was over full. I took the car back to the dealership and they checked lines and said it was fine. I took one of the people from KIA with me to show them what it does, and sure enough, did it again. They still say nothing is wrong with the fuel system. It is still a problem, I just am unable to fill up my car all the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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