Kia Optima Complaints (2017)

306 consumer complaints on file.

#11308900February 13, 2020
ENGINE
BOUGHT VEHICLE NEW FROM RICART KIA IN COLUMBUS, OH IN 2018. VEHICLE HAS 41,917 MILES NOW. VEHICLE DEVELOPED FLASHING CHECK ENGINE LIGHT WHILE DRIVING AT 65MPH. VEHICLE IMMEDIATELY REDUCED POWER TO 1800-2000RPMS. VEHICLE WILL RUN AND DRIVE BUT WILL JERK VIOLENTLY AT 1800-2000RPMS TO LIMIT ENGINE REVOLUTIONS. TOOK VEHICLE IMMEDIATELY TO DEALERSHIP WHERE BOUGHT. SERVICE DEPARTMENT CONFIRMED DTC P1326. DEALERSHIP PERFORMED WIRING INSPECTION AND REPLACEMENT OF KSDS (KNOCK SENSOR). RELEASED VEHICLE TO CUSTOMER. IMMEDIATELY UPON RECEPTION OF VEHICLE, CHECK ENGINE LIGHT FLASHES AND VEHICLE EXHIBITS SAME SYMPTOMS AS STATED BEFORE. TOOK VEHICLE BACK TO DEALERSHIP WITHIN 24 HOURS. VEHICLE IS INSPECTED AND DTC P1326 IS DISCOVERED AGAIN. DEALERSHIP PERFORMS ECU UPDATE FOR KSDS. VEHICLE RELEASED BACK TO CUSTOMER. WITHIN 48 HOURS, CHECK ENGINE LIGHT BEGINS FLASHING, LIMITS POWER, AND SPEED. CURRENTLY SCHEDULING 3RD APPOINTMENT FOR SAME CONCERN. CHECK ENGINE LIGHT BEGAN FLASHING EACH TIME AFTER BEING AT HIGHWAY SPEEDS FOR ROUGHLY 20 MINUTES. VEHICLE HAS BEEN SERVICED ONLY AT RICART KIA. ALL PAPERWORK/RECALLS PERFORMED BY DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302909January 29, 2020
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
BOUGHT ON 9-12-2019 WITH APPROXIMATELY 15,400+ MILES. IT NOW HAS 15,750+ MILES. IT HAS STALLED/POWERED OFF ON ME TWICE. FIRST TIME WAS OCT 7, 2019, PARKED ON THE CURB WHEN I WAS PICKING UP MY DAUGHTER FROM SCHOOL, WHEN SHE GOT IN THE CAR AND I WAS ABOUT TO DRIVE OFF FROM THE CURBSIDE AND WHEN I LIFTED MY FOOT OFF THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE. I REALIZED THE POWER OFF SO I SWITCHED THE IGNITION TO OFF AND TURNED IT ON AGAIN TO START THE ENGINE AGAIN. I THOUGHT IT WAS JUST A LITTLE GLITCH. IT HAPPENED AGAIN ON OCT 26, 2019 WHEN I WAS ON THE DRIVE THRU OF TACO BELL. I WAS WAITING IN LINE AND AGAIN, WHEN I LIFTED MY FOOT OFF THE BRAKE TO MOVE FORWARD, IT WOULDN'T MOVE BECAUSE THE POWER HAD JUST SHUT OFF AGAIN. I HAD TO RESTART THE ENGINE. I COMPLAINED TO MY SON ABOUT THE CAR BUT DIDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS PAST THE 7 DAY EXCHANGE OR RETURN. BUT PLANNED TO BRING IT UP ON MY SCHEDULED MAINTENANCE UNLESS IT HAPPENS AGAIN. I WAS ALWAYS CAUTIOUS AND WORRIED THAT I WILL STALL IN THE MIDDLE OF TRAFFIC OR WORSE, WHILE DRIVING. MOSTLY THE REASON WHY I'VE ONLY DRIVEN THE CAR LESS THAN 300 MILES SINCE I BOUGHT IT ABOUT 4.5 MONTHS AGO. THEN YESTERDAY MORNING, JAN 28, 2020, ON MY ERRANDS TO TWO DOCTOR APPOINTMENTS, THE PASSENGER SEATBELT SIGN WAS BEEPING AND FLASHING THE WHOLE TIME I DROVE AROUND THAT DAY, WHEN THERE WAS NOBODY WITH ME IN THE CAR. IT FINALLY STOPPED WHEN IN THE AFTERNOON WHEN I WAS CLOSE TO HOME AND AFTER I PICKED MY PRESCRIPTIONS FROM THE PHARMACY CLOSE TO MY HOUSE. NOW I AM CURIOUS AND WONDERING WHY THE NAVY MAN TRADED THIS CAR IN WHEN HE'D ONLY HAD IT FOR LA YEAR AND SPENT MONEY ON NEW BLACK RIMS AND BLACKED OUT TINTED WINDOWS. I WOULD LIKE TO HAVE AN INQUIRY ON WHAT PROBLEMS THE PREVIOUS OWNER HAD WITH THE CAR BECAUSE OF THE SHORT TIME HE OWNED IT AND DROVE IT. I'M MORE TERRIFIED TO DRIVE AFTER READING OTHER'S ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290073December 19, 2019
FUEL/PROPULSION SYSTEM
THE CAR STALLS AND INTERSECTIONS INTERMITTENTLY. YOU HAVE TO TURN THE KEY OFF AND TURN IT BACK ON SO FAR IT HAS STARTED EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289432December 18, 2019
ENGINE
2017 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED THE VEHICLE CUT OFF WHEN MAKING A LEFT TURN AND SLOWING DOWN FOR A RED LIGHT THEN WOULD RESTART. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE*JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278778November 7, 2019
ENGINE
THIS IS MY NEW CAR, I BOUGHT IT BECAUSE MY GOOD EXPERIENCE WITH THE 2 KIA SPECTRA WE BOUGHT FOR WORK MORE THAN 10 YEARS AGO AND BECAUSE THE BEAUTIFUL SHAPE AND COMFORD INSIDE. BIG MISTAKE !!! WHEN YOU ARE IN A DATE WITH SOMEBODY IS BETTER TO WAIT , BEAUTY SEXY BODY NOT ALWAYS COME WITH A GOOD SOUL OR ENGINE. ONE WEEK BEFORE MY FIRST CAR PAYMENT DRIVING CHARLOTTE OCT. 20 , DOWN I-77 MY CAR BEGAN TO SLOW DOWN, THEN ENGINE LIGHT CAME ON, FEW SECONDS LATER THE BATTERY LIGHT AS WELL, LOW OIL LIGHT, ALL THE ALARMS GO ON LIKE A CHRISTMAS TREE. IN MIDDLE OF THAT CHAOS LOOKING FOR A SAFE PLACE TO STOP THE FRONT DRIVE TIRE HIT A POTHOLE AND CAUSED DAMAGES TO THE BOTTON OF THE CAR. FEW MINUTES LATER THE CAR STARTED AGAIN AND I MOVED IT TO A BUSINESS PARK WHERE IT DIED 100 % . I PAID TO A TOW COMPANY TO MOVE IT TO MY HOUSE AND NEXT DAY TO THE KEFFER KIA DEALER HERE IN MOORESVILLE WHERE I BOUGHT IT. IF THIS HAPPENS DRIVING AT THE MOUNTAINS I CAN KILL SOMEBODY OR KILL MY FAMILY WITH A FAULTY CAR AND THE DEALER KNOWS ABOUT THE ENGINES PROBLEMS BUT THEY NOT TAKE AND REFUSE RESPONSIBILITY FOR THEIR CARS, NOW THE SECOND CAR PAYMENT IS COMING AND IS NOT WAY TO GO TO WORK WITHOUT A CAR. BECAUSE ALL THE INFO. FROM THE CAR COMPUTER IS GONE THEY SAY IS MY FAULT. ANY IDEA WHAT TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277726November 2, 2019
STEERING
I WAS DRIVING TODAY AND THE STEERING LOCKED UP WHILE I WAS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277045October 30, 2019
VEHICLE SPEED CONTROL
DRIVING ON THE EXPRESSWAY THE VEHICLE WAS SLOW TO ACCELERATE INTO TRAFFIC HAD TO PUSH THE GAS TO THE FLOOR TO GET VEHICLE TO MOVE ALMOST HIT IN THE REAR. CAME TO A STOP LIGHT ONCE GREEN PRESSED ON THE GAS THE CAR WENT TO 25MPH JERKED AND WOULD NOT ACCELERATE OVER 25MPH. SOMEONE CAN BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270249October 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED ONE PINT OF OIL EVERY ONE THOUSAND MILES. THE CONTACT TOOK THE VEHICLE TO WALMART FOR AN OIL CHANGE AND WAS INFORMED THAT THERE WAS VERY LITTLE OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON (5281 US-76, PENDLETON, SC 29670, (864) 328-0542) THREE TIMES WHERE THEY TOPPED OFF THE OIL AND ADDED MORE OIL. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK AFTER ONE THOUSAND MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AFTER THE ONE THOUSAND MILES WAS TRAVELED AND IT WAS DISCOVERED THAT THE OIL WAS LOW ONE HALF OF A QUART. THE DEALER ADVISED THE CONTACT TO REPEAT THE SAME PROCEDURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE RESULT WAS THE SAME. IN ADDITION, THE CONTACT STATED THAT AN ENGINE COMPRESSION AND OTHER UNKNOWN TESTS WERE COMPLETED AND THE INFORMATION WAS SENT TO KIA SUPPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268067October 12, 2019
VISIBILITY/WIPER
THE REAR VIEW MIRROR IS SITUATED TOO LOW, CREATING A LARGE BLIND SPOT IN THE CENTER OF THE WINDSHIELD. OFTEN, AT A 4-WAY STOP, THE CAR APPROACHING FROM THE RIGHT IS COMPLETELY BLOCKED OUT. DRIVER IS FORCED TO CROUCH DOWN SO AS TO LOOK UNDER THE MIRROR IN MANY DRIVING SITUATIONS. THIS HAS NEARLY CAUSED AN ACCIDENT A NUMBER OF TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259078September 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING TO WORK AT NIGHT TIME FOR ABOUT A WEEK STRAIGHT MY HEAD LIGHTS WOULD RANDOMLY TURN ON AND OFF BY THEIR SELVES WHILE I'M DRIVING AND THEN MY CAR WOULD BE SITTING IN MY PARKING SPACE AND MY NEIGHBORS TOLD ME MY LIGHTS WOULD JUST BE ON ALL NIGHT AND MY CAR WOULD BE LOCKED AND EVERYTHING AND ONE DAY I WENT OUT TO START MY CAR AND I COULDN'T EVEN UNLOCK IT TO GET IN IT SO I THOUGHT IT MIGHT'VE BEEN MY CAR REMOTE BATTERY DIED AND SO I ASKED A NEIGHBOR THAT WORKS ON CARS TO SEE WHAT IT COULD BE THEY POPPED MY HOOD AND CHECKED MY CAR BATTERY AND IT WAS COMPLETELY DEAD, THEY TRIED TO GIVE ME A JUMP WHICH WAS JUST ENOUGH TO ALLOW ME TO UNLOCK AND GET INTO MY VEHICLE BUT MY CAR BATTERY WAS COMPLETELY FRIED DUE TO HEADLIGHT SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255196September 12, 2019
SEAT BELTS, UNKNOWN OR OTHER
SEAT BEAT SOUNDS OFF WHILE DRIVING AND SEAT BELT IS FASTEN. IT DINGS AS IF THE SEAT BELT IS NOT ON. SECONDLY, RADIO PLAYS BUT NO LIGHTS NO CAMERA WORKS FROM TIME TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246507August 26, 2019
EXTERIOR LIGHTING
WHEN ON AUTOMATIC MODE, THE HEADLIGHTS SUDDENLY SHUT OFF. SOMETIMES THEY COME BACK ON AFTER A MOMENT, BUT SOMETIMES THEY DO NOT COME BACK ON UNTIL YOU TURN THE HEADLIGHT SWITCH FROM AUTOMATIC TO ON. THIS IS VERY DANGEROUS. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING, IN BOTH DAY AND NIGHT CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233869July 22, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WHILE MY SIGNIFICANT OTHER AND I WERE DRIVING DOWN THE HIGHWAY OUR CAR BEGAN SMOKING FROM UNDER THE HOOD, THEN SMOKE BEGAN COMING THROUGH THE AIR VENTS INSIDE THE CAR; WITHIN SECONDS WE SEEN FLAMES COMING OUT FROM UNDER THE HOOD AND IMMEDIATELY EVACUATED THE VEHICLE IN HEAVY TRAFFIC WITH NO WHERE TO PULL OVER. WITHIN MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES. THERE WAS NO WARNING, OUR CAR WAS REGULARLY MAINTAINED, THERE WERE NO CHECK ENGINE LIGHTS OR OTHERS DISPLAYING ON THE DASH, NO LEAKS OR OVERHEATING TO CAUSE THIS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11223042June 27, 2019
ENGINE
WHEN U START THE CAR THE ENGINE MISSES.IF U GIVE IT GAS IT DOESN'T PICK UP LIKE IT SHOULD.MISSING AND NO POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221314June 19, 2019
SERVICE BRAKES
BRAKE LINE HAS AIR IN IT FOR THE SECOND TIME IN A MATTER OF A FEW MONTHS, FIRST TIME IT TOOK KIA DEALERSHIP 4 DAYS TO REPAIR. THIS CURRENT TIME IT SHOULD TAKE 2 DAYS. WHEN BRAKING HARD AT A SLOW OR HIGH SPEED, THERE IS A LOUD NOISE COMING FROM BRAKE AREA. S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220808June 18, 2019
ELECTRICAL SYSTEM
MY CAR WILL NOT TURN COMPLETELY OFF! I WAS DRIVING IF THE FREEWAY AND HIT AN OBJECT, NOT SURE WHAT. WHEN I GOT HOME I COULDN'T TURN MY CAR OFF COMPLETELY. THE CAR THINK THAT IT'S OFF BUT THE ENGINE STILL REVS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220785June 17, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE I WAS DRIVING PROBABLY ABOUT 45 MILES AN HOUR OR SO MY CAR STARTED TO SHAKE REALLY HARD THEN IT SHUT OFF. ONCE IT SHUT OFF THE LOW OIL LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT AND THE LOW BATTERY LIGHT AS WELL. AFTER THAT THE CAR WENT COMPLETELY DEAD. I TURNED THE KEY TO THE OFF POSITION AND THEN TIREDNESS IT BACK ON WITH WITH NO PROBLEM. FOR MY CAR TO SHUT OFF WHILE DRIVING ON A MAJOR STREET CAUSES MAJOR CONCERNS. ONE WHAT IF IT HAPPENS AGAIN AND I GET IN AN ACCIDENT OR CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219845June 13, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 KIA OPTIMA PHEV. WHILE DRIVING APPROXIMATELY 40 MPH, THE "CHECK BRAKES" WARNING MESSAGE ILLUMINATED. ALSO, WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP. WHEN THE CONTACT WAS TRAVELING ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS TO A COMPLETE STOP. THE VEHICLE WAS ENGAGED IN PARK AND THEN TURNED OFF. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO GERALD KIA OF NORTH AURORA (201 HANSEN BLVD, NORTH AURORA, IL 60542) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207934May 15, 2019
UNKNOWN OR OTHER
THE SHARK FIN ANTENNA SNAPPED OFF WHILE DRIVING. I HIT NOTHING, JUST DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206016May 7, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT'S VEHICLE RECEIVED AN OIL CHANGE BY ALM KIA SOUTH (4310 JONESBORO RD, UNION CITY, GA 30291). AFTER THE SERVICE WAS PERFORMED, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW ENGINE. A LOANER VEHICLE WAS PROVIDED. THE VEHICLE HAD BEEN AT THE DEALER SINCE JANUARY 30, 2019 AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED TO DELETE FIVE PAYMENTS OFF THE ORIGINAL LOAN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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