Kia Optima Complaints (2016)

764 consumer complaints on file.

#11574378February 28, 2024
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574384February 28, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The high voltage battery and the ability to drive or turn on completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574104February 26, 2024
ENGINE
I'm noticing that I'm burning oil frequently. I started to notice this becoming an issue summer of 2023. Once when I get an oil change about 3-4 Weeks later my oil light comes on. Then I would have to put oil and my car. The dealership always ask me if I'm sure that I want an oil change because I haven't hit my time for an oil change. 26th Feb 2024 I spoke with Kia Customer Care and they stated that this is not an issue and that oil consumption is not under warranty. I stated that I didn't inquire about the oil consumption. I repeated my question asking if it's a known issue that the Kia optimas burn oil. Angel the customer care representative stated that it isnt. However, I started how is when I took my car to numerous dealerships and mechanics that they all said the same thing. That I spoke to a Kia dealership before I called and they stated that it was a known issue. Once when I said that, Angel changed her story and said yes that it is a known issue but all cars burn oil. I asked was there a solution for this issue. Angel then repeated the same thing and I said thank you for your time and got off the phone. Needless to say there was no solution made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574111February 26, 2024
UNKNOWN OR OTHER
My 2016 Optima started burning a quart of oil at 60000 miles I am now burning over 1 quart of oil every 1000 miles. I took it to the dealership where I bought it from and was they would change my oil to do an oil consumption test and I was to drive it no more than 1000 miles. I brought up my warranty for engine replacement and was told yes I do have warranty. I drove it just under 1000 miles took it back, was told I was burning oil but I would need to do an engine flush 1st, for the cost of $600. I told the young women that was not what she said. I have been dealing with this issue since 2021. I don’t know if you can help me or not , if not can you give me any advice Thank you (I am not sure of the exact dates that it started)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573878February 25, 2024
ENGINE
Engine is burning 2qts of oil every 500-900 miles. Risk of engine seizing during drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573899February 25, 2024
ENGINE
Oil light continues to come on only after 1 month of a 5 quart oil change. Only driving about 300 miles a month. Have taken it to a kia dealership where they said there was no oil leak. Took it to a private mechanic for a second opinion where I monitored my miles after an oil change and they found that it is an engine problem and the engine is burning my oil. This has been happening for the past 6 months. I did not have the mechanic fix the issue as it should be covered through the manufacturers warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573900February 25, 2024
ENGINE
When I was coming home from work my car lost power and didn’t accelerate anymore when I was on the freeway. I almost didn’t make it to the shoulder when trying to pull over. Every single light I could imagine came on when I was trying to pull over, It said check hybrid system, BSP system failed, etc. All the lights came on at once. My car didn’t start, so I had to wait on the side of the freeway at 4am for a ride and a tow. Kia told me that I need service records to prove that I was up on my maintenance and that the reason my engine failed was at no fault of my own, But I am up on maintenance. That same dealership had my car in February 2023 and said my car was in perfect condition and up on maintenance, I just needed a new transmission. Now just a year later, Suddenly my engine failed and they are saying it might be because I didn’t get oil changes. There are recalls on Kia engines made in 2016 but for some reason my car isn’t included in the recall even though I know I took car of my car and that engine just wasn’t good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572379February 16, 2024
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the turbo booster sensor and turbo charger. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572106February 15, 2024
ENGINE, ELECTRICAL SYSTEM
Since 08/07/21 I’ve been having intermittent issues with my oil light and engine light coming on. I have had all repairs recommended by the Mark KIA Scottsdale, AZ dealership yet my oil consumption has increased significantly and the oil light continues to come on: On 02/14/24 I took my car to a local auto repair shop to get a second opinion due to the oil light coming off and on; they found the engine oil very low and only 1 quart came out when doing the oil change; they also recommended injection induction service which I’ve had done twice previously with the KIA dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572180February 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Kia Optima. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the camshaft sensor was faulty and needed to be replaced. The camshaft sensor was replaced but the failure persisted. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571015February 9, 2024
ENGINE
Engine is burning 2qts of oil every 500-900 miles. Risk of engine seizing during drive or engine compartment fire…both very dangerous for occupants of vehicle. Case opened with Kia…no response back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570761February 8, 2024
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, she became aware that the driver's side window was not functioning. After which, all the windows in the vehicle failed to operate as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with all four window regulators. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570353February 6, 2024
ENGINE
Constantly burning oil every 500 - 1,000 miles. There is a huge issue with these engines there needs to be a recall to replace or fix these engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569900February 5, 2024
FUEL/PROPULSION SYSTEM
I’m having oil consumption problems. I had this car since 2022 every time I get an oil change and drive 1000 or less miles my oil light comes on when braking or turning vehicle. As well as a knocking sound and the car runs very rough. I put more oil in every time even getting oil change done before I’m supposed to spending extra money and time just to ride in this car. I took it to serval shops no leak was spotted in fact they said my drain plug may need to be replaced. I changed the drain plug twice as that’s not the issue but I’m still having a low to no oil in vehicle. I also was told that i have a cloud of smoke coming out of the exhaust pipe when I hit the gas another problem. More recently after an oil change I’ve noticed a small oil leak spots on the ground. This should be a recall as a lot of Kia owners are dealing with this issue. Help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569960February 5, 2024
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving 80 MPH, the vehicle began sputtering. The check engine warning light was flashing. The contact stated that several unknown warning lights were illuminated. The contact pulled over and heard an abnormal knocking sound coming from the engine. The vehicle was taken to an independent mechanic, who informed her that the code P1326 (Knock Sensor Failure) was retrieved. The mechanic informed the contact that an engine replacement was needed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569803February 4, 2024
UNKNOWN OR OTHER
Earlier this week, I went to the grocery store and noticed that the antenna cover had fallen off my car during the drive. Nothing unusual had happened on the way. In fact, the only thing unusual over the last few weeks was some rather cold temperatures for Georgia. I did look up recalls and saw that there was a recall for this item for Kia Optimas from 2016, but a service technician said that the recall did not include my vehicle. Is it possible that the recall is not inclusive of all vehicles with a problem? This is a surprisingly expensive repair for me otherwise. Thanks for your consideration and I appreciate any guidance you can give me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569815February 4, 2024
ENGINE
I see there is recall on some Kia Optima with the oil being loss and knocking of the engine. I keep up the maintenance on my car and this particular issue is happening with my car. Why is there only some optimas recall for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569532February 2, 2024
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while her husband was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pressure switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 237. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569346February 1, 2024
ENGINE
Starting to burn oil started it at 40,000 miles it burns 3 quarts in less than a 1,000 miles worrying that it might be one of this that catch on fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567356January 23, 2024
ENGINE
2.4 motor burns excessive amount of oil, has a serious loss of power. The dealer informed me the only way to get a new motor or get it fixed is for motor to blow. The dealer informed me that this is a common problem with 2016 kia 2.4 motors. Currently burning 5 qts of oil every 2-3 weeks. Fouling spark plugs every 4-6 months. Car hesitate to take off even with accelerator to floor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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