Kia Optima Complaints (2019)

213 consumer complaints on file.

#11437582October 20, 2021
WHEELS, FORWARD COLLISION AVOIDANCE: WARNINGS, SEAT BELTS
I just think theres some sort of a tech issue with my electronic dashboard. My passenger seatbelt sign goes on and beeps incessantly when there is no passenger in the seat. My caution alert button comes on saying I have low tire pressure when it’s only one number less than all the other tires. My oil change reminder never comes on. Today I was driving normally and the car in front of me barely tapped their breaks (and I was not close to them at all) and the collision alert started beeping. My car randomly gets cold and the AC smells like it’s on, but it’s not (the button isn't lit nor did I turn it on) It normally doesn’t allow me to turn the outside air button on/off. Like in the winter when it’s freezing outside and I wasn’t to press the button to only circulate the inside air in the car, it doesn’t allow me and I have to freeze and be uncomfortable in my own car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434942September 30, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
Brakes don't feel right some times when I stop. My passage side seat belt dangs for no reason even when there nothing on my set. And ever once in a blue moon I can hear a dang dang noise idk where it's coming from but it's very soft sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429801August 19, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Out of no where the Front Collision Avoidance Assist came on while driving as well as the automatic emergency braking sensor came on I had my kids in the car no accident or anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423338July 3, 2021
UNKNOWN OR OTHER
ther are two Problems with my car when my phone is connected via USB to the vehicle the screen turn black and completely shut off while driving the other issue is the forward collision when there’s a car in front of me and I go to put on my for my brakes the car beats and slides rather than breaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415708May 9, 2021
ELECTRICAL SYSTEM, ENGINE
I'VE HAD THIS CAR GOING ON THREE YEARS SOMETIMES NOT ALL THE TIME I WILL GO TO START IT AND IT WILL BARELY START SO I TOOK IT TO THE DEALERSHIP THREE TIMES WHEN I GOT MY OIL CHANGE AND THEY CHECKED THE BATTERY BUT THEY'RE SAYING THE BATTERY IS GOOD AND THE STARTING SYSTEM THE CAR WILL JUST BE SITTING IN MY GARAGE AND I TRY TO START IT IT JUST SOUNDS LIKE IT'S BARELY STARTING AND THEN THE NEXT TIME I STARTED IT'S FINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414291April 28, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CARS USB PORT ALWAYS DISCONNECTS FROM THE CELL PHONE CORD. IT CUTS OFF MY SIRISXM AND MAPS. I HAVE TO RE-PLUG IN THE CELL CORD TO HAVE THE THINGS COME BACK ON. THIS HAPPENS WHILE THE CAR IS MOVING BOTH ON CITY AND HIGHWAY. WHEN I WAS AT A KIA DEALERSHIP THERE WAS SOMEONE ELSE THAT HAD THE SAME PROBLEM. THE CELL PHONE STORE SAID THEY RECEIVE COMPLAINTS ABOUT FROM THEIR OTHER CUSTOMERS. NOT SURE WHEN IT STARTED. IT SEEMS LIKE SINCE I BOUGHT IT. THERE ARE OVER 120,000 MILES ON MY CAR. OVER THE SMALLEST BUMP THIS CAN HAPPEN. IF I PUT MY CELL ON MY CAR WINDOW HOLDER IT HAPPENS LESS FREQUENTLY. I HAVE BOUGHT NEW CORDS AND A NEW CELL AND IT STILL HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414358April 28, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS DRIVING UP A HILL AND AS I REACHED THE TOP OF THE INCLINE, MY CAR STOPPED ACCELERATING. I THEN ATTEMPTED TO USE MY BRAKES AND I BARELY TAPPED THEM, BUT THEY REACTED AS IF I SLAMMED ON MY BREAKS. I TOOK MY FOOT OFF OF THE BRAKES AND I BEGAN ROLLING BACKWARDS EVEN THOUGH MY CAR WAS STILL IN DRIVE. MY BRAKES WERE THEN LOCKED, I PUT MY CAR IN PARK AND THEN TURNED OFF & THEN BACK ON MY CAR WITHOUT REMOVING THE KEY. I THEN PUT MY CAR BACK INTO DRIVE, HOWEVER, MY GAS PEDAL WAS STILL NOT WORKING. I THEN TURNED MY CAR OFF AGAIN, REMOVED THE KEY, PUT THE KEY BACK, THEN RESTARTED AND WENT BACK INTO DRIVE AND IT BEGAN TO WORK AGAIN. THERE WAS NOT AN ISSUE AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398991March 3, 2021
SERVICE BRAKES
THE BRAKES DID NOT ENGAGE WHEN APPLIED. THE ROAD WAS DRY. SPEED WAS 30 MPH OR LESS WHEN I ATTEMPTED TO STOP AT A LIGHT. THERE WERE NO CARS AHEAD OF ME, AND I HAD PLENTY OF TIME AND ROOM FOR A REGULAR STEADY DECELERATION. THE BRAKES DID NOT ENGAGE. JUST BEFORE I CROSSED INTO THE CROSSWALK THE CAR BEGAN TO BUCK AND THE BRAKE PEDAL FORCIBLY KICKED BACK EXACTLY FOUR TIMES, AND THE CAR FINALLY CAME TO A STOP. THIS HAPPENED ON A STATE HIGHWAY THAT ALSO SERVES AS A MAIN STREET RUNNING THROUGH DOWNTOWN. I WAS TRAVELING ON A STRAIGHT SECTION OF ROAD. I HAD THE CAR TOWED TO THE DEALERSHIP. I HAVE OWNED THE CAR, PURCHASED NEW, FOR 19 MONTHS. MILEAGE IS 17,325. THE DEALERSHIP CAN FIND NOTHING WRONG AND SAYS THE COMPUTER DIDN'T REGISTER THE EVENT. WE ASSUME THE BRAKES FAILED AND ANTILOCK BRAKES ENGAGED IN AN EXTRORDINARY MANNER. I HAVE NO DOCUMENTATION AS THE CAR IS STILL IN THE SHOP 37 ODD DAYS LATER. THEY STILL SAY THEY HAVE NO IDEA WHAT MALFUNCTIONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390394January 27, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNED A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE UPON MAKING A LEFT TURN AT 20 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM INDEPENDENTLY ACTIVATED AND ABRUPTLY STOPPED WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE BEHIND HIM HIT HIM FROM BEHIND WHICH PUSHED HIS VEHICLE INTO A 270 DEGREE ANGLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAGS DEPLOYED; HOWEVER, HIS DRIVER SIDE AIRBAGS DID NOT. THE CONTACT STATED THAT HE HAD HIT HIS HEAD ON THE DRIVER SIDE VISOR; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION FOR THE INJURY. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOTALED AS A RESULT OF THE ACCIDENT AND WAS TOWED TO HIS INSURANCE COMPANY'S COLLISION CENTER. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY LESS THAN 200. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11377227November 30, 2020
ENGINE, STEERING
I PURCHASED ON MY 2019 KIA OPTIMA ON 6/19. AND SINCE THEN OFF AND ON THE CAR HAS EXPERIENCE INTERMITTENT STARTING ISSUES. NOW I HAVE TAKEN THE CAR TO TWO DIFFERENT DEALERS AND NEITHER ONE CAN FIND THE PROBLEM. WHEN PRESSING THE STOP/START BUTTON THE CAR WOULD HESITATE TO START NO LIGHTS OR CODES ARE STORED IN THE COMPUTER. I HAVE CONTACTED KIA ABOUT THE ISSUE ALL I WAS EVER TOLD WAS TAKE IT TO THE DEALER AND LET THEM INSPECT IT. THE DEALER WOULD RESET AND UPDATE FIRMWARE. THAT WOULD LAST FOR A MINUTE BUT EVENTUALLY THE CAR WOULD GO BACK INTO THE SAME THING OF HESITATING. THE CAR HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES FOR THE SAME ISSUE KIA HAS OPENED CASE AFTER CASE BUT NO SOLUTION. THE CAR IS CONSIDERED A LEMON BY STATE STATUES. NOT ONE TIME HAS KIA OFFERED TO TAKE THE VEHICLE THE ONLY THING I'M TOLD THAT IF IT HAPPENS AGAIN BRING IT BACK. I WOULD SPEND MORE AND MILES TAKING THE CAR TO THE DEALERSHIP. THERE IS ALSO AN ISSUE WITH THE WHEEL ALIGNMENT THE LEFT REAR WHEEL ALWAYS NEED TO BE ALIGNED I'M NOT SURE WHY BUT WHEN I TAKE THE CAR FOR AN ALIGNMENT THAT WHEEL IS ALWAYS OUT OF SPECS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376125November 24, 2020
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
LAST NIGHT A WARNING MESSAGE POPPED UP THAT SAID THERE WAS AN ISSUE WITH THE FRONT CRASH COLLISION SENSOR AND IT WAS TURNING OFF. THE WARNING LIGHTS STAYED ON WHILE DRIVING HOME AND THIS MORNING IT WAS OFF BUT POPPED BACK UP AFTER AROUND 15 MINUTES OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373422November 6, 2020
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11372414October 30, 2020
UNKNOWN OR OTHER
FROM DAY ONE I'VE BEEN COMPLAINING ABOUT THE DRIVER ASSIST FRONT CAMERA SHUTTING OFF BY ITSELF WHILE I'M DRIVING. I WAS TOLD BY MY KIA DEALER THAT THERE IS NO PROBLEM. IT HAS REOCCURRED MANY MORE TIMES SINCE. IT HAPPENED AGAIN. THE ORANGE DISPLAY LIGHT GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363214October 7, 2020
ELECTRICAL SYSTEM, STEERING
PARKED. STARTED CAR & ALL DASH LIGHTS LIT UP. TRIED RESTARTING NO CHANGE. WHEN BACKING UP THERE WAS NO POWER STEERING. TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM. TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM. 2 WEEKS LATER IT OCCURRED AGAIN. SAME SOLUTION USED WITH SUCCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351939August 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327404June 5, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, UNKNOWN OR OTHER
PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325495May 21, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WAS DRIVING ON A CITY ROAD AND A CAR STOPPED IN FRONT OF US (WHILE ONLY GOING 25MPH) THEN THE CAUTION FRONT SENSOR LIGHTS CAME ON. THE CAR HAD A NOTIFICATION THAT POPPED UP SAID FRONT CAMERA IS BLOCKED. STAYED ON FOR 5 MINUTES THEN JUST SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322763April 29, 2020
UNKNOWN OR OTHER
HARD STARTING AND WHEN IT DOES START IT ACTS LIKE IT SLUGGISH. YOU CAN TURN IT OFF AND BACK ON AND IT IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317001March 9, 2020
POWER TRAIN
I HAVE A 2019 KIA OPTIMA. IN DECEMBER I WAS GOING UP A HILL AND THE VEHICLE STARTED VIOLENTLY SHAKING. I WAS PRESSING ON THE GAS AND NOT GOING ANYWHERE. I HAD TO PUT IT IN REVERSE TO BACK DOWN 2 RODS TO GET BACK TO MY DRIVEWAY. HAD IT TOWED TO DEALER AND THEY SAID THEY COULD NOT FIGURE OUT WHAT WAS WRONG. IT WAS NOT SHOWING ANY "CODES". THEN ON 02/26/2020 THE CHECK ENGINE LIGHT CAME ON. HAD IT TOWED TO KIA DEALER AND THEY SAID IT WAS SHOWING A BUNCH OF CODES. THEY SAID THEY CLEANED THE "KNOCKER" AND WAS COMMUNICATING WITH THE TECH LINE AND WAS TOLD TO CLEAR DATA AND RELEARN SYSTEM. ONCE THEY DID THAT THE CHECK ENGINE LIGHT WENT AWAY AND NO MORE CODES DISPLAYED. ON 03/07/2020 THE CHECK ENGINE LIGHT CAME ON AT NIGHT. DEALER WAS CLOSED BY THEN AND THEY ARE CLOSED ON SUNDAY. MADE A CALL TODAY TO GET IT BACK IN THE SHOP. THEY SAID I CAN BRING IT TOMORROW. I SHOULD NOT HAVE THIS MUCH TROUBLE WITH A 2019. PLEASE TELL ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312045February 28, 2020
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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