Kia Cadenza Complaints (2014)

111 consumer complaints on file.

#11578915March 22, 2024
ENGINE, LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
A few weeks ago we were driving into town and the car had a light turned on and the smoke was coming out of the front and it smelled burnt. Then the car completely stopped. We almost wrecked. I was pregnant at the time and shod know what could have happened if we wrecked because the car had completely stopped and turned off. I Had to tow the car to a mechanic. The mechanic has not looked at it. It’s just there parked. 1367 US Hwy 41 N, Calhoun, GA Proctor garage. I have been waiting on an update on recalls since the letter I received as I was reading it and it clearly said on the bottom a big warning notice if the car smoked and light turned on to take to local Kia dealership. I paid full price at a dealership for this car only had it for a full year and this happens. This is very dangerous my family and I could if really gotten hurt now I am without a car that has a recall and Kia is not willing to help at the moment. I am not the first person that has had problems with the Kia cadenza 2014. Something needs to be done for us who own it. It’s a waste of money with Kia worst thing money don’t grow on trees and I need Kia to show up for this situation I need my car fixed or a settlement for owning a recalled Kia Cadenza.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575985March 7, 2024
UNKNOWN OR OTHER
Nothing Happened yet ! I own a 2014 Kia Cadenza and there’s a open recall for engine compartment fire which makes me cautious as it states can catch on fire in park or in motion and to leave it not close to my house or other vehicles which also makes me cautious. I’ve been waiting long enough for them to come out with a part to fix the HECU but every dealership tells me there is no part yet, it’s very frustrating because my family rides In there including my 3 year old son and I don’t wanna take a chance on the vehicle catching on fire can you please tell me what do this is very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575867March 6, 2024
ELECTRICAL SYSTEM
My first recall was on my windshield when I took it to a dealer they told me that was my problem it got so bad I had my insurance company have a windshield put in there was no glue on top or sides only on the bottom you could put your arm out the top of the windshield my dash was swollen and split open they replaced it but now my computer is acting crazy as is the car I got under the driver seat and it is rusted all underneath as well as my steering control I am scared of this car the rusting is all over it I am [XXX] old and could not even drive to see my Grandchildren and they are not allowed in my car and I understand this please 🙏 check all this out everyone says it’s too outdated but everything that is wrong with it was wrong with it when I bought it I paid cash at that time but can’t afford that anymore thanks again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573623February 23, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573341February 22, 2024
SERVICE BRAKES, HYDRAULIC, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. Additionally, the contact stated that after a visual inspection underneath the vehicle, she became aware of excessive corrosion and water damage. The vehicle was taken to the dealer, who declined to inspect the vehicle. The failure mileage was unknown. VIN tool confirms parts not available. The contact stated the first recall did not come through fast enough the inside of the vehicle stayed so wet that a lot of things are rusting and the dashboard had to be replaced but now the computer system is acting crazy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573179February 21, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567732January 25, 2024
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2014 Kia Cadenza. The contact stated while driving approximately 25 MPH, there was an abnormal odor of smoke detected. The driver stopped, looked under the hood, and found evidence of a fire. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,002. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567239January 23, 2024
ENGINE, ELECTRICAL SYSTEM
I was driving my 2014 Kia Cadenza and then I noticed the vehicle has lost power and all the electrical components shut off (Odometer , dash lights and radio ) , as I was cruising down the road waiting for vehicle to slow down I noticed vehicle steering was very heavy and didn't have any breaking power , I pull into a place away from road when i noticed that there was smoke coming from the car and the car was catching fire , in that moment I opened the hood and I did have a fire extinguisher . I was pushing the vehicle back while spraying it and was able to turn off the fire before spreading . The car will require a new engine . I reached out to multiple kia Dealerships but they will not accept repairs on the car and will redirect me to kia customer support . It's been a hassle for the past couple of months and I can't seem to get to a resolution
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11563596January 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563200January 2, 2024
ELECTRICAL SYSTEM
KIa informs me that my Hydralic Electronic Control Unit may short circuit and cause an engine fire. Don't park close to anything. "WHEN THE REMEDY PART IS AVAILABLE, KIA DEALERS WILL REPLACE THE HECU FUSE." If it's just a fuse, why have I had to park my car outside at risk of winter weather, vandalism, and theft, for the past month and a half? I hesitate to operate a vehicle which may blow up. I therefore do not have use of my car. And KIA is taking ENTIRELY TOO LONG to fix this recall. I get no help from their Consumer Relations people; their basic reply is "it is what it is; we're working on it." Well, if you were fined a thousand bucks for each day my car is out of commission due to your defect, I bet you'd find that fuses pretty darn quick. I am completely disgusted with KIA over this unacceptable length of time to address this issue. Total fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562317December 28, 2023
ENGINE
The vehicle has been carefully maintained and received the 144,000-mileage thorough maintenance service which was performed at the KIA dealership in August 2023 three months prior to the incident. While driving in November 2023 the Malfunction Indicator Light came on. I took the vehicle to the same dealership. After 3 days in the service department, I was told the engine is burning oil. They found code P0021, but further diagnosis is required. The "Service Department" told me the vehicle requires an engine replacement. I purchased the 2014 KIA used in 2015. The warranty is for ten years (2024) yet evidently, according to the Service Department and KIA, because the car was on the sales lot in 2013, the warranty is expired. It is not a safe car and the recall, as noted on this site, indicates the same. I cannot count how many recalls this vehicle has had including the windshield possibly being loose and the power steering malfunctioning. I've had the headlights replaced three times and the air conditioning completely fixed after it went out. ( that's not a safety issue, but another indicator of the poor quality of this vehicle.) It appears KIA is aware of the severe engine issues in this 2014 KIA Cadenza and other KIA models, and I believe the Company understands the dangers involved in driving, and even parking this vehicle. I am beyond upset as this vehicle is currently not functioning. (and it's parked far away from a building.) Please advise. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561134December 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS warning light and the check engine warning light were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559919December 13, 2023
ENGINE
The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle made abnormal sounds while starting. A burning odor was also detected while starting and driving the vehicle. The ABS, traction control, and several unknown warning lights were illuminated. The contact's left foot and left arm were burned by smoke and an unknown fluid coming from the air vents. Medical attention was not received. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The contact stated that the engine had previously been replaced twice due to faulty cylinder head bolts, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11559238December 9, 2023
STEERING
The MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING in the steering system has been making noise, clicking and leading to a sense of slipping in the vehicle steering for several months. I took the vehicle to a Kia service center who confirmed the MDPS was the problem and told me that this a known and common safety problem in my Kia model year. They stated there had even been a warranty extension for this safety concern. They reported that they have observed and repaired this issue many times. However, Kia refused to cover the repair under warranty because my vehicle was just over 10 years old. They suggested I file a claim with the NHTSA since this is a known safety issue. Thus, the problem in my vehicle has still not been resolved. Here is a You Tube Video showing the defective plastic part they manufactured this vehicle with and refuse to warranty. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558729December 6, 2023
ELECTRICAL SYSTEM
When will parts be available to fix my KIA 2024 recall. Waiting too long. Safety issue !! TY [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557766November 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Cadenza. The contact stated while driving at an undisclosed speed, she observed smoke coming from the engine compartment, and the electronics started behaving erratically, prompting the contact to pull over to the shoulder of the roadway, where the vehicle stalled and failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic electronic control unit which was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555977November 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551821October 25, 2023
ENGINE
There is a clatter at startup of the engine. I researched the issue and KIA has a service bulletin about the issue and a resolution for the problem. I had the vehicle brought to the dealership for the windshield recall and asked them to please apply the service bulletin since the timing chain has the discussed rattle at startup. They will not fix the issue. even knowing that it is causing internal engine damage for a defective part. If these vehicles are not fixed properly, the engines will expire prematurely and may cause serious injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548879October 8, 2023
ENGINE
I was driving my car at about 70 miles per hour then all of a sudden it went from 70 to like 40 and wouldn't pick up speed the engine light did come on I did get it to a mechanic to have my coils and spark plugs change but car was still knocking mechanic said it was the engine even before this it was always a knocking noise at start up even after oil changes everytime I call about this engine issue it's always cadenza not included but I see that most of the complaints is about the engine the same issues like the others my car is paid for but can't drive it if this problem was known we should be included for a new engine people like myself only work 32hrs cause my job like others are not doing good don't have the 5 to $10,000 kia dealership quoted me at to fix this car that was already known to be bad this is sad but im going to keep pushing until I get to the bottom including a lawsuit because this is not fair at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547857October 2, 2023
ENGINE
There is carbon building up on the intake. Which causes the engine to lose power. Even at 70 mph engine will cut out causing the car to decelerate in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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