Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#10904244September 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THE VEHICLES TRACTION CONTROL LIGHT COMES ON DURING NORMAL DRIVING CAUSING LOSS OF THROTTLE AN POWER MAKING YOU EXIT TO SHOULDER OR SOMETIMES AFTER 10 SEC OR SO THE POWER WILL RETURN. CAR DOES NOT DIE IT JUST TAKES THROTTLE CONTROL AWAY WHILE TRACTION LIGHT FLASHES. THIS IS ALL DURING NORMAL DRY CONDITIONS AND NORMAL DRIVING. I HAVE ALSO SEEN A HUGE AMOUNT OF THIS SAME ISSUE ON THE FORUMS. MY VEHICLE HAS BEEN IN THE DEALERSHIP SERVICE DEPARTMENT FOUR TIMES AND THEY HAVE NO FIX YET. IT IS VERY UNSAFE AND MY WIFE IS AFRAID TO DRIVE HER BRAND NEW JEEP. IT'S REALLY RIDICULOUS THAT WE HAVE TO DEAL WITH ALL THIS AN NO ONE SEEMS TO CARE UNTIL SOMEONE GETS KILLED BECAUSE OF THE ISSUES. AND IF THIS DOESN'T GET CORRECTED SOMEONE IS GOING TO GET HURT OR KILLED IN A CAR ACCIDENT. THIS PROBLEM OCCURS ON A REGULAR BASIS BUT IT'S HARD TO RECREATE ON THE SPOT SO IT'S IMPOSSIBLE TO GET THE DEALER TO BELIEVE IT IS HAPPENING BUT IF YOU SEARCH THE WEB THERE IS TONS OF INFO ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899319August 29, 2016
ELECTRICAL SYSTEM
I'VE FILED A COMPLAINT BEFORE AND THE ISSUE HAS HAPPENED AGAIN. I WAS LEFT STRANDED, AN HOUR AND A HALF FROM HOME BY MY JEEP RENEGADE. THE KEYLESS ENTRY SYSTEM DECIDES TO STOP WORKING OUT OF THE BLUE AND THEN THERE IS NO WAY TO START THE CAR. JUMPING IT DOESN'T HELP AND IT'S A MAJOR GLITCH IN THE SYSTEM. THE DEALER "FIXED" THIS ISSUE LAST WEEK BY REPLACING A FAULTY GROUND AND THEY SAID THAT WAS WHAT WAS CAUSING IT. THREE DAYS LATER, I'M IN THE SAME PREDICAMENT THAT I WAS IN BEFORE. THIS CAR IS NO LONGER SAFE TO DRIVE AND NO ONE HAS BEEN PROACTIVE IN TAKING CARE OF THIS. I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898424August 25, 2016
POWER TRAIN
SERVICE 4X4 LIGHT HAD COME ON, INTERMITTENTLY FOR OVER A MONTH AND IS NOW STAYING ON. I HAVE NOT USED THE 4X4 SYSTEM IN OVER 6 MONTHS. NO REASON FOR IT TO NEED SERVICED IF IT HASN'T BEEN USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898425August 25, 2016
WHEELS
TIRE PRESSURE MONITOR SYSTEM SERVICE LIGHT CAME ON THIS MORNING. TPMS NO LONGER ABLE TO READ ANY OF MY TIRE PRESSURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898169August 24, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITY CONTROL LIGHT RANDOMLY FLASHES AND I LOSE POWER TO THE CAR. IT HAPPENS DURING DRY CONDITIONS AND MORE FREQUENTLY WHEN TURNING. I HAVE ALMOST BEEN IN AN ACCIDENT TWICE BECAUSE THIS. IT HAS BEEN OCCURRING FOR MONTHS NOW AND I HAVE TAKING IT TO THE DEALER TWICE BUT THEY SAY THEY CAN'T FIND ANYTHING WRONG WITH IT. NO CODES OR STAR CASES HAVE BEEN REPORTED BUT THE CAR IT NOT RIGHT. I'M DON'T FEEL SAFE DRIVING IT BUT I AM NOT SURE WHAT TO DO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897117August 19, 2016
POWER TRAIN
MY TRANSMISSION HAS ME FEELING SO UNSAFE. AFTER PUTTING MY VEHICLE IN D, WHEN I ATTEMPT TO ACCELERATE, THE CAR MAKES NO ATTEMPT AT MOVING AND THEN SUDDENLY JERKS FORWARD. THIS HAPPENS WHEN LEAVING MY DRIVEWAY, MOVING PAST A STOP SIGN AND IN TRAFFIC. OBVIOUSLY THE LATTER ARE ESPECIALLY FRIGHTENING. JEEP DEALERSHIP SAID IT COULD BE SOFTWARE, BUT AFTER AN UPDATE, THE PROBLEM CONTINUED TO WORSEN, RATHER THAN IMPROVE. IT IS NOW TO THE POINT I FEEL COMPLETELY UNSAFE IN MY VEHICLE. IT HAS NOT BEEN RECALLED, BUT I'M SHOCKED; ESPECIALLY AFTER SEEING HOW MANY OF THE SAME COMPLAINTS ARE OUT THERE. I DESPERATELY WANT MY TRANSMISSION REPLACED (NOT "FIXED") BEFORE MY WARRANTY IS UP. EITHER THAT, OR A NEW VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896528August 17, 2016
ELECTRICAL SYSTEM, ENGINE
I PURCHASED THE FIRST MODEL OF THE JEEP RENEGADE IN MAY 2015. IT HAS REMOTE KEYLESS ENTRY. IN THE PAST YEAR, THE KEYLESS ENTRY HAS STOPPED WORKING 7 TIMES. IT HAD TO BE TOWED TO THE DEALER 4 TIMES. THERE IS NO WAY TO START THE CAR, EVEN WHEN YOU TAKE THE METAL PART OF THE KEY AND TOUCH IT TO THE START BUTTON. I'VE BEEN STRANDED WITHOUT A VEHICLE EACH TIME. JEEP SAYS THEY'VE NEVER SEEN THIS HAPPEN BEFORE BUT I'VE READ MULTIPLE JEEP FORUMS STATING THAT THIS IS A KNOWN PROBLEM. FOR A BRAND NEW CAR, THIS IS A MAJOR DEFECT. THE SECOND TO LAST TIME IT WAS BROUGHT TO THE DEALER, THEY SWITCHED THE BATTERY AND SAID THAT WOULD FIX IT. TWO MONTHS LATER, THE SAME PROBLEM CAME BACK. THEY DON'T KNOW HOW TO FIX THIS ISSUE AND MY CAR IS UNSAFE TO DRIVE FOR FEAR THAT I COULD BE STUCK SOMEWHERE WITHOUT CELL SERVICE. EACH TIME THIS HAPPENS, THE CAR IS PARKED AND OFF. I NEVER KNOW WHEN THE ISSUE IS GOING TO OCCUR, IT HAPPENED TWICE LAST WEEK AND THE FIRST TIME IT GOT TOWED TO THE DEALER. BY THE TIME IT GOT THERE, THE DEALER SAID THERE WAS NO ISSUE STARTING THE CAR AND THEY COULDN'T REPLICATE THE PROBLEM SO THERE WAS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895543August 13, 2016
ENGINE
I WAS DRIVING AT A STEADY SPEED ON A HIGHWAY WHEN THE ENGINE CUT OUT FOR A FEW SECONDS, THEN STARTED AGAIN. IT HAS HAPPENED 3 TIMES. I HAVE A STANDARD TRANSMISSION (STICK SHIFT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895252August 12, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL, RADIO, AND HEADLIGHTS FAILED. THE DEALER DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895458August 12, 2016
UNKNOWN OR OTHER
I HAVE OWNED THIS VEHICLE FOR A YEAR AND HAVE LESS THAN 5K MILES ON IT. TODAY I WAS MAKING A NORMAL RIGHT HAND TURN (NOT SHARP OR ANYTHING) AND AS I WAS TURNING THE JEEP LOST ALL POWER AND THE TRACTION CONTROL LIGHT CAME ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895042August 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. AFTER THE GEAR SHIFT WAS SWITCHED INTO THE DRIVE POSITION, THE VEHICLE REVERSED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT DISCOVERED THAT THE GEAR SHIFT FAILED TO GO INTO DRIVE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10891554July 29, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE HAD A "SERVICE IN 30 DAYS, I'M NOW ON 6 DAYS" AND I HAVE BEEN TO 2 DIFFERENT DEALERS TO HAVE THE SERVICE MESSAGE REMOVED FROM WHEN I START THE JEEP BUT THE MESSAGE NEVER GOES AWAY, I HAVE HAD THE SERVICE DONE TWICE NOW TO GET THE MESSAGE TO GO AWAY BUT IT NEVER DOES, THE DATE JUST GOES DOWN AND I HAVE NO WAY TO REMOVE THE MESSAGE, AND APPARENTLY DEALERS CAN'T EITHER, WHAT HAPPENS WHEN I HIT DAY 1 OR BEYOND? WHEN WILL I KNOW MY VEHICLE NEEDS SERVICE NEXT IF THE LIGHT NEVER TURN OFF TO BEGIN WITH ON A NEW VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888968July 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
ON OCCASION WHEN MAKING EITHER A LEFT OR RIGHT HAND TURN, THE TRACTION CONTROL LIGHT FLASHES AND THE ENGINE LOSES POWER. ALL ACCELERATION TO THE VEHICLE STOPS AND WILL NOT RESUME UNTIL YOU RELEASE THE GAS PEDAL. THE ISSUE STARTED IN MARCH OF 2016 AND CONTINUES TILL THIS DATE, 7/27/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885597July 18, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE EMERGENCY BRAKES TURNED ON VOLUNTARILY WHILE DRIVING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS OFF. IN ADDITION, THE VEHICLE FAILED TO START WHEN THE IGNITION KEY WAS TURNED TO POWER ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE FAILURE WAS LOCATED AT THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883648July 8, 2016
WHEELS
TIRES INSTALLED ARE NOT SPECIFIC FOR ON/OFF ROAD DRIVING. ACCORDING TO TIRE MANUFACTURER, GOODYEAR SR-A 215/65/R17 ARE HIGHWAY TIRES AND NOT FOR OFF ROADING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882918July 6, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND LACK OF ACCELERATION. THE FAILURE OCCURRED ONLY WHEN THE VEHICLE WAS COLD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,936.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882699July 5, 2016
ELECTRICAL SYSTEM, ENGINE, WHEELS
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 25 MPH, A LOUD SQUEALING SOUND WAS HEARD FROM THE FRONT DRIVER SIDE WHEEL. IN ADDITION, IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE AND THE INSTRUMENT PANEL FAILED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881931June 30, 2016
POWER TRAIN, UNKNOWN OR OTHER
AT 1040 MILES WHILE GOING UP A 7% GRADE IN 100+ DEGREE TEMPERATURES. THE TRANSMISSION DOWN SHIFTED AND IMMEDIATELY LOST POWER THEN BEGAN 'LUNGING'. DISPLAY SHOWED "PLACE VEHICLE IN PARK PRIOR TO SELECTING A GEAR". AFTER WAITING SEVERAL MINUTES RESTARTED VEHICLE BUT AS SOON AS IT NEEDED TO SHIFT IT WOULD DO THE SAME STALL OUT. THIS EXACT BEHAVIOR ALSO OCCURRED ON THE SAME SECTION (WITHIN 2 MI) OF HIGHWAY AT THE FOLLOWING ODOMETER READINGS: 4811, 5202, 28928, 29580 AND 29623. COMMON RPM'S ARE AROUND 3500 BUT VARIES SOMEWHAT EACH TIME AND USUALLY BETWEEN 50-65 MPH. THE CAR IS BEING DRIVEN IN FULL AUTOMATIC MODE AND IS UNRESPONSIVE IF ATTEMPTING TO SWITCH TO MANUAL MODE ONCE IT STARTS. CRUISE CONTROL WAS ONLY USED THE FIRST TIME. I QUIT USING IT AFTER THAT IN CASE THERE WAS ANY RELATION TO THE SHIFT SELECTIONS. THE GAP IN THE MILEAGES INDICATE THE ALMOST ALMOST 3 MONTHS THAT THE DEALERSHIP HAD THE VEHICLE AND THE TIME THAT I DID NOT EXPERIENCE THE PROBLEM- COLD MONTHS ONLY. MANY OF THE OCCURRENCES ARE WITH DAYS OF EACH OTHER AND OR AFTER PICKING UP THE VEHICLE. THE VEHICLE ALSO EXPERIENCES EXTREMELY HARD LOW SPEED SHIFTS (FROM A LIGHT OR STOP SIGN). THE STRETCH OF HIGHWAY I DRIVE DAILY IS VERY BUSY AND A MAIN CORRIDOR FROM THE NEIGHBORING CITY TO MY RURAL TOWN. IT IS DANGEROUS TO SUDDENLY DROP "BACK" ON SPEED SO DRAMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875917June 22, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2015 JEEP RENEGADE: VEHICLE SHIFTS HARD; LIKE A CANON. TOOK VEHICLE IN TO DEALER AND THEY SAID IT JUST NEEDED AN UPDATE. PROBLEM STILL NOT FIXED. VEHICLE MAKES A RINGING SOUND LIKE A PHONE WHEN AT HIGHWAY SPEEDS OF 65 MILES PER HOUR. VEHICLE RATTLES A LOT ESPECIALLY IN THE SPEAKER AREAS AND ALSO THE DRIVER SIDE SEATBELT AREA. WHEN I TOOK IT IN TO THE DEALER TO HAVE THEM FIGURE OUT THE RATTLES THEY SAID THAT THEY COULD NOT FIND IT. THE SEATS DO NOT HEAT UP WELL. WHEN IT IS TURNED ON HIGH, IT FEELS LIKE IT IS ON THE LOW SETTING STILL. WHEN THE STEERING WHEN IS BEING TURNED AT ANY SPEED IT MAKES A CREAKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873249June 8, 2016
UNKNOWN OR OTHER
MY WIFE PURCHASED NEW, 2015 JEEP RENEGADE LATITUDE FROM DON DAVIS CHRYSLER, ARLINGTON, TX ON OR ABOUT 01/23/2016. FRONT WINDSHIELD BEGAN TO CRACK WITH NO IMPACT DAMAGE ABOUT MIDDLE OF MARCH, 2016. I TOOK JEEP TO DON DAVIS. THEY INSPECTED THE CRACK WHICH BEGAN IN THE CENTER OF THE WINDSHIELD AT THE POINT OF THE WINDSHIELD MOUNTED DEFROSTER AND CONFIRMED THAT THIS WAS A WARRANTY DEFECT. AT THAT TIME, THEY SENT PHOTOS OF THE BREAK TO JEEP AND ORDERED A REPLACEMENT WINDSHIELD. THE SERVICE DEPARTMENT CONFIRMED THAT THE REPLACEMENT COSTS, IF THEY HAD NOT BEEN COVERED BY WARRANTY WOULD BE ABOUT $1,300. SEVERAL WEEKS PASSED WITHOUT ANY FURTHER COMMUNICATION FROM DON DAVIS. WHEN THE DEALERSHIP CONFIRMED THAT THE REPLACEMENT STILL HAD NOT ARRIVED, I CONTACTED JEEP CUSTOMER SERVICE BY TELEPHONE AND EXPLAINED THE ISSUES. THE SERVICE REPRESENTATIVE HAD NO RECORD OF THE PROBLEM, AND TOOK MY VERBAL INFORMATION. I NEXT MET WITH THE DEALERSHIP SERVICE MANAGER. AFTER SHOWING ME THAT HE HAD NOTIFIED JEEP AND REQUESTED THE REPLACEMENT, HE AGAIN TOOK ADDITIONAL PHOTOS AND HAD ME REMAIN WHILE HE CONFIRMED THAT THE PART WAS ORDERED. BY THIS TIME, THE CRACK EXTENDED TO ABOUT THREE INCHES FROM EITHER SIDE OF THE END OF THE WINDSHIELD, A CHANGE OF ABOUT 5" TO 6" ON EITHER SIDE FROM WHEN I FIRST MET WITH THE DEALERSHIP ABOUT THIS PROBLEM. CHRYSLER HAD SENT A DEFECTIVE WINDSHIELD AS A REPLACEMENT. THE DEALERSHIP RETURNED IT AND AFTER SEVERAL MONTHS NOW, WE ARE STILL WITHOUT A NEW WINDSHIELD. I AM GREATLY CONCERNED THAT MY WIFE OR I MAY BE DRIVING ON THE FREEWAY, ESPECIALLY IF WE HAVE OUR SEVEN YEAR OLD GRANDSON, WHOM WE ARE RAISING, RIDING WITH US AND THE WINDSHIELD CRACKS AS RESULT OF DEBRIS OR SIMPLY BECAUSE IT WILL NO LONGER RETAIN SUPPORT WITH SUCH A LONG, 42" HORIZONTAL CRACK. OTHER OWNERS HAVE MADE SIMILAR COMPLAINTS ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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