Jeep Renegade Complaints (2016)

431 consumer complaints on file.

#11052183December 4, 2017
ENGINE
WHEN I WOULD GET OUT OF MY VEHICLE WITH IT ON I COULD HEAR A RADDLING NOISE COMING FROM THE FRONT OF MY JEEP. WHEN I CHECKED IT OUT MY RADIATOR FAN WOULD WOBBLING WHEN IT SPINS. MY JEEP ONLY HAS 31,000 MILES IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052368December 4, 2017
ENGINE, VEHICLE SPEED CONTROL
THIS CAR IS EVENTUALLY GOING TO KILL SOMEONE. THE ACCELERATOR CHOOSES WHEN TO WORK. MY CAR HAS 35000 MILES ON IT AND WHEN I AM TURNING OR ON THE HIGHWAY OR JUST DRIVING NORMALLY, PRESSING DOWN ON THE ACCELERATOR IT HAS A TWO TO THREE SECOND DELAY BEFORE IT WILL ENGAGE. THE DEALERSHIPS WON'T HELP ME AND IT HAS ALMOST CAUSED ME TO GET INTO NUMEROUS ACCIDENTS WITH MY THREE YEAR OLD SON IN THE CAR! MANY PEOPLE ARE HAVING THE SAME ISSUE. ALSO AS OF TODAY I AM HAVING TO REPLACE THE RADIATOR FAN FOR THE THIRD TIME. IT HAS BURNED UP TWICE BEFORE! HOW UNFAIR TO BUY A NEW CAR AND HAVE TO HAVE THESE OUTRAGEOUS EXPENSES AND SAFETY ISSUES!!! THIS HAS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051097November 28, 2017
ENGINE
RADIATOR COOLING FAN MAKE NOISE AND STOP WORKING DURING SLOW SPEED CITY DRIVING. ENGINE OVERHEATED. ONLY 6,000 MILES ON THE ODOMETER. TOOK THE CAR FOR WARRANTY REPAIR. IT'S BEING SITTING AT THE DEALER'S SERVICE AREA FOR 42 DAYS WITH NO EXPECTED REPAIR DATE. AS PER DEALER'S SERVICE MANAGER, THE REPLACEMENT PART IS OUT OF STOCK WITH NO ETA FROM MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047723November 21, 2017
ELECTRICAL SYSTEM
SUV HAS A ELECTRICAL PROBLEM CAUSING THE CAR TO LOSE ACCELERATION WHEN PULLING OUT INTO HEAVY TRAFFIC AREAS THAT REQUIRE FAST ACCELERATION. THE CAR ALSO HAS RANDOM ELECTRONIC MESSAGES THAT FLASH ON THE DASH AND THE BLIND SPOT SYSTEM GOES OFF AT VARIOUS UNNECESSARY TIMES. THE ACCELERATION ISSUE IS VERY DANGEROUS AND I HAVE HAD IT TO THE DEALER 4 TIMES WITH NO RESOLVE!!! THIS COULD POSE TO BE A SERIOUS ISSUE IF TRAFFIC IS HEAVY AND WE ARE TRYING TO MERGE INTO LANES OR PULL OUT INTO TRAFFIC LANES!!!! HAPPENS WHEN PULLING AWAY FROM A DEAD STOP, CAR STARTS IN MOTION AND THEN JUST LOOSES MOMENTUM AND SLOWLY ROLLS FORWARD AND AFTER SECONDS PASS IT WILL START TO REACCELERATE AGAIN. THIS HAS HAPPENED 8 TO 10 TIMES OVER THE FIRST YEAR OF OWNERSHIP. THE LAST TIME BEING YESTERDAY NOV 20TH 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047813November 21, 2017
UNKNOWN OR OTHER
2016 JEEP RENEGADE SPONTANEOUSLY CAUGHT FIRE WHILE PARKED ON A CITY STREET. OBSERVED SMOKE COMING FROM UNDER HOOD WITH CAR NOT RUNNING. WHEN OPENED HOOD TO INVESTIGATE THE ENTIRE CAR ERUPTED IN FLAMES AND BURNED TO THE GROUND. CAUSING THE CAR BARKED ADJACENT TO ALSO CATCH FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11047390November 20, 2017
SUSPENSION, UNKNOWN OR OTHER
INITIALLY VEHICLE HAD A BURNING SMELL WHICH TURNED OUT TO BE THE AUXILIARY COOLANT PUMP. AFTER CHANGING THE COOLANT PUMP IN MARCH VEHICLE PRODUCED FALSE OVERHEAT CONDITIONS FOUR TIMES AND THE VEHICLE LOST POWER AND SHUT DOWN EACH TIME, WHILE DRIVING. TWO OF THE TIMES WHILE ON THE HIGHWAY AND THE OTHER TWO WHILE DRIVING THROUGH LOCAL STREETS. DEALER THEN CHANGED THE TEMPERATURE SENSOR. THE PROBLEM COULD NOT BE DUPLICATED SO THERE IS NO GUARANTEE THAT THE ISSUE HAS BEEN CORRECTED. AS A SECONDARY ISSUE THE VEHICLE THEN HAD GRINDING NOISE IN FRONT END WHICH OCCURRED IN JUNE AND IS STILL OCCURRING. INITIALLY THEY CHANGED THE RIGHT FRONT UPPER MOUNT BEARING. THEY HAVE REPLACED THAT PART ONCE AGAIN AS WELL AS THE RIGHT FRONT HUB BEARING AND SPINDLE, CONTROL ARM, AND THE UPPER STRUT MOUNT BOOT, NONE OF WHICH HAVE CORRECTED THE PROBLEM. THIS ONCE AGAIN CANNOT BE DUPLICATED ON A LIFT AND THEY ARE HAVING ISSUES DIAGNOSING THE PROBLEM. AS OF THIS WRITING VEHICLE HAS BEEN IN SHOP OVER 30 DAYS AND THEY ARE STILL UNABLE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043117November 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
BEEN HAPPENING FOR PAST MONTH FIRST ISSUE HAPPENED IN JAN 2017 CALL STALLING HAVING HARD TIME RESTARTING. BACKING OUT OF THE DRIVE WAY CAR STALLS ONCE DONE REVERSING AND PUTTING INTO DRIVE. HAVE DONE IT WITH ROLLING STOP AT STOP SIGN/LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041536October 31, 2017
ENGINE
I HAVE A 2016 JEEP RENEGADE THAT I BOUGHT BRAND NEW. IT HAS 45,000 MILES AND WHEN MY GIRLFRIEND WAS DRIVING TO GET SOME LUNCH FROM WORK AND THE CAR STARTED OVERHEATING. NOW I HAVE REALIZED THE ISSUE IS THAT THE RADIATOR FAN HAS STOPPED WORKING. AFTER DOING SOME RESEARCH I HAVE LEARNED THAT THIS IS A NATION WIDE PROBLEM EFFECTING MANY PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040243October 26, 2017
POWER TRAIN
PREMATURE CLUTCH FAILURE. VEHICLE HAS 13400 MILES. UNDER NORMAL DRIVING CONDITIONS AT HIGHWAY SPEED (65MPH, 6TH GEAR) CRUISE CONTROL BECAME DISABLED, AND SERVICE ENGINE LIGHT ILLUMINATED. ALONG WITH SEVERAL OTHER SERVICE WARNINGS SUCH AS SERVICE ABS, 4WD, PARKING BRAKE, ECS. VEHICLE LOST MOST FORWARD POWER, BUT WAS STILL ABLE TO SAFELY OPERATE DUE TO THE VEHICLES "LIMP MODE". UNDER "LIMP MODE" VEHICLE STILL OPERATED NORMALY WITH NO INDICATION OF MECHANICAL PROBLEMS, AFTER A FEW MILES, ALL WARNING AND SERVICE ENGINE LIGHTS DISAPPEARED AND NORMAL DRIVING RESUMED, HAD FULL ACCELERATION POWER, AND NO ISSUES. PRESUMED IT WAS A COMPUTER MALFUNCTION AND IT CORRECTED IT SELF. CONTINUED TO DRIVE TO DESTINATION, AFTER 30 MILES VEHICLE LOST FORWARD POWER, AND SERVICE AND WARNING INDICATORS RE-APPEARED. WAS UNABLE TO DISENGAGE THE CLUTCH TO PROPERLY STOP VEHICLE AND OR SHIFT INTO NEUTRAL. VEHICLE WAS STUCK IN GEAR AND NO MATTER HOW HARD I PRESSED ON THE BRAKE IT WOULD NOT STOP THE VEHICLE COMPLETELY, VEHICLE WOULD BE NEARLY AT A COMPLETE STOP BUT WOULD BUCK AND JOLT, UNTIL I MANUALLY SHUT THE VEHICLE OFF. VEHICLE DID REQUIRE A TOW SERVICE AND WOULD NOT START AFTERWARDS. THERE WAS NO INDICATION THAT THE CLUTCH WAS SLIPPING OR FAILED DURING DRIVING NOR HAD IT EXPERIENCED ANY ISSUE IN THE PREVIOUS TRIPS, (IE, SMOKE, BURNT SMELL, BUCKING OR JOLTING, RATTLES) ONLY INDICATION I EXPERIENCED WAS THE NO FORWARD POWER, UNABLE TO SHIFT, AND STOP PROPERLY WHEN THE FAILURE OCCURRED. IF THE CLUTCHED FAILED CATASTROPHICALLY WITH NO PRIOR WARNING SIGNS, IT MAY HAVE CAUSED AN ACCIDENT DUE TO POSSIBLE LOCKING OF THE ENGINE AND TRANSMISSION WITH NO WAY TO DISENGAGE, RESULTING IN UNABLE TO EFFECTIVELY STOP THE VEHICLE. IT COULD ALSO SEIZE THE ENGINE AND TRANSMISSION, RESULTING IN A SUDDEN UNCONTROLLED STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039805October 25, 2017
VEHICLE SPEED CONTROL
WHEN DRIVING I SLOW TO MAKE A TURN, WHEN TRYING TO ACCELERATE DURING THE TURN THE ENGINE WILL NOT RESPOND TO THE GAS PEDAL BEING PRESSED AND THE TRACTION CONTROL LIGHT FLICKERS ON THE DASHBOARD. HAS HAPPENED AT NUMEROUS SPEEDS WHEN TURNING. I GET STUCK IN THE MIDDLE OF A TURN WITH TRAFFIC COMING AT ME. I HAVE HAD THE VEHICLE TO THE DEALER TWICE NOW AND THEY KEEP TELLING ME NOTHING IS WRONG WITH IT. VERY SERIOUS SAFETY ISSUE. VEHICLE HAS 7,100 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039194October 24, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
THE BRAKES SQUEAL CONSTANTLY. WE NOTICED IT SHORTLY AFTER PURCHASE BUT ASSUMED IT WAS FROM BEING A NEW VEHICLE. AFTER OWNING THE VEHICLE FOR A YEAR, WE TOOK IT IN TO HAVE THE BRAKES AND ROTERS REPLACED. WE WERE TOLD THAT THERE WAS A LOT OF PADDING REMAINING. THE SQUEALING OCCURS WHENEVER YOUR FOOT IS ON THE BREAK, REGARDLESS IF YOU ARE STILL OR SLOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039287October 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MULTIPLE ISSUES SINCE I PURCHASED NEW. DEALER CONFIRMED COMPUTER SENDING CODES TO TRANSMISSION CAUSING IT TO NOT SHIFT PROPERLY. AT TIMES, YOU COULD NOT ACCELERATE OR EXTREMELY LOW GAS MILEAGE. ON AN INTERSTATE GOING UP AND DOWN MOUNTAINS WITH 18-WHEELERS, THIS IS TERRIFYING. ALL LIGHTS SHUTTING OFF RANDOMLY INCLUDING HEADLIGHTS, BRAKES, BLINKERS, DASH, ETC WHILE DRIVING DOWN THE ROAD. THE WORST ISSUE IS I HAVE HAD IS THE DOORS LOCKING MY CHILD IN. I PUT HIM IN THE VEHICLE AS NORMAL, WHEN I WENT AROUND TO GET IN, ALL THE DOORS HAD LOCKED AND WOULD NOT OPEN. THE POLICE BUSTED A WINDOW TO GET HIM OUT. AFTER CONFIRMED HE WAS OK, I WENT OUT TO SEE WHAT WAS GOING ON WITH THE VEHICLE. THE DASH WAS BLINKING A MESSAGE AND THE LOCKS WERE STILL ACTING UP. AFTER CRANKING, EVERYTHING RETURNED TO NORMAL. *BF UPDATED 9/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034115October 17, 2017
ELECTRICAL SYSTEM
I'VE BEEN COMPLAINING SINCE I'VE OWNED THE CAR ABOUT ELECTRICAL ISSUES WITH THE RADIO LIGHT PANEL INCLUDING THE SERVICE PANEL ON THE VEHICLE THAT TELLS ABOUT THE AIR IN THE TIRES AND ALL THE MAINTENANCE , AS WELL IS STATING THAT IT SEEMS LIKE HE HAS AN ELECTRICAL SHORT INSIDE THE DASH SOMEWHERE NOW THE FAN ON THE RADIATOR HAS CAUGHT ON FIRE AND HAS LEFT ME WITHOUT A VEHICLE THIS ISSUE STARTED 10 DAYS AFTER BUYING THE VEHICLE IT ONLY HAD 7000 MILES ON IT THEN AND WAS HAVING NUMEROUS ELECTRICAL ISSUES CAUSING THE RADIO TO MALFUNCTION AND THE PANELING THAT CONTROLS THE SERVICE AND THE MILEAGE AND THE ODOMETER READING'S AS WELL AS THE TIRE PRESSURE THE COMPUTER SYSTEM AS A WHOLE HAS BEEN MALFUNCTIONING AS WELL AS THE RADIO AND NOW THE FIRE IN THE VAN AND JEEP HAS DONE NOTHING TO HELP ME THEY'VE IGNORED ME FOR SIX DAYS OF CONSTANT CONTACT LEFT ME STRANDED AND LEFT MY THREE KIDS AND ICE 🚑🚓 WALKING HOME ON THE INTERSTATE 15 MILES TO GET HOME WITH NO RENTAL CAR NO HELP THEY HAVE COSTLY IGNORE MY PHONE CALLS THE DEALERSHIPS HERE WON'T HELP ME FIX IT BECAUSE HE SAID IT'S OUT OF WARRANTY BUT I'VE BEEN COMPLAINING ABOUT THIS ISSUE LONG BEFORE THE WARRANTY WAS OUT BUT THEY HAVE IGNORED ME NOR MY COMPLAINTS AND TRY TO ACT LIKE IT'S NOT A PROBLEMWE WERE DRIVING THE VEHICLE WHEN IT CAUGHT ON FIRE AND WE WERE DRIVING THE VEHICLE AND IT SEEMED AS IF AFTER THE VEHICLE WAS DRIVING IN A MOTION FOR ABOUT 5 TO 7 MINUTES THE PROBLEMS WOULD START UP AND IT WOULD LAST THE WHOLE TIME I WAS DRIVING IT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11032151October 7, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHEN DRIVING MY VEHICLE SEPTEMBER 29 2017. MY 1.3 YEAR OLD RENEGADES CHECK ENGINE LIGHT TURNED ON. CALLED TO MAKE APPOINTMENT IMMEDIATELY WITH DEALER. 5 MINUTES LATER THE THE TEMPERATURE SPIKED IN ABOUT 1 SECOND TO AROUND 265 DEGREES. THE TEMPERATURE GAUGE GAVE NO INDICATION OF A RISING TEMPERATURE AND LITERALLY SHOT UP. THE RADIATOR COOLING FAN LOCKED UP. PART IS ON NATIONAL BACKORDER DON'T KNOW WHEN IT WILL GET REPAIRED AND DONT KNOW HOW MUCH ENGINE DAMAGE HAS OCCURRED. SEEMS TO BE A NATIONAL ISSUE AS THERE ARE OTHER RENEGADES THAT HAVE BEEN WAITING FOR MONTHS FOR THE SAME PARTS AND HAVE BEEN AT DEALERSHIP FOR MONTHS. WISH JEEP WOULD GIVE ME A REFUND AS VEHICLE ONLY GAS 11800 MILES AND POTENTIALLY GAS CATASPROPHIC DAMAGE. SHOULD BE A RECALL AND FAV SHOULD BUY VEHICLE BACK. TEMPERATURE GAUGE WAS USELESS AS IT ONLY SHOWS THE LEVEL AT NORMAL AND FROM ONE DEGREE TO THE NEXT SHOT TO MAX. ONCE IT WENT DOWN A FEW DEGREES. DROPPED BACKED DOWN TO NORMAL RANGE EVEN THOUGH WAS STILL IN 260 DEGREE RANGE. FAULTY AND UNRELIABLE. MOST LIKELY FCS WILL SAY ENGINE IS FINE THEN IT WILL BREAK DIE DUE TO WARPED OR CRACKED CYLINDER OR HEAD GASKET. VEHICLE WAS IN MOTION ON A CITY STREET IN SEMI STEADY TRAFFIC. GOING IN A STRAIGHT LINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031787October 4, 2017
ENGINE
COOLING FAN FAILED 41000 MILES. FAN KEEPS BLOWING FUSES AND WILL NOT SPIN BY HAND. VEHICLE WILL OVER HEAT IF IN STOP AND GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031630October 3, 2017
ENGINE, POWER TRAIN
I BOUGHT THIS CAR A YEAR A AGO. IT IS STILL UNDER WARRENTY. THE RADIATOR IS MESSED UP AND CAR IS OVER HEATED. IT SHOWS CHECK ENGINE LIGHT. BUT DEALERSHIP IS SAYING IT COULD TAKE THEM MONTHS . WHY DO NOT THEY RECALL ALL THE CARS??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030710October 1, 2017
ENGINE
ON TUESDAY 9/6 MY RENEGADE WAS MAKING A CLICKING NOISE AND STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. NO INDICATOR LIGHTS CAME ON. WE CHECKED THE OIL AND IT SMELLED BURNT AND DID NOT REGISTER ON THE DIPSTICK. I CALLED THE DEALER AND WAS TOLD IT WAS BECAUSE THE OIL CHANGE WAS 1000 MILES OVERDUE. WE PUT A QUART OF OIL IN AND THE NOISE STOPPED. WE TOOK IT TO THE DEALERSHIP FOR AN OIL CHANGE AND WERE TOLD THERE WERE NO OTHER PROBLEMS. ONE WEEK LATER ON 9/13 IT MADE THE SAME NOISE AND AGAIN STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. AGAIN NO INDICATED LIGHTS CAME ON. I LET IT COOL A FEW MINUTES THEN DROVE TO MY DESTINATION 2-3 MINES FURTHER. AT THAT TIME THE CHECK ENGINE LIGHT CAME ON. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS A FAN MOTOR. THE PART IS ON BACKORDER UNTIL SOMETIME IN NOVEMBER. MY VEHICLE HAS LESS THAN 39000 MILES AND IS 1 1/2 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025088September 22, 2017
ENGINE
MY JEEP RENEGADE BEGAN OVER HEATING DUE TO THE RADIATOR FAN FAILURE. MY VEHICLE ISNUNDER WARRANTY AT 20,276 MILES . THE PARTS ARE BACKORDERED FOR MONTHS AND AM NOT BEING OFFERED A LOANER OR GETTING TRUE RESPONSES FROM JEEP ONLY GENERIC WE ARE SORRY FOR YOUR STRUGGLES OF BEING A FAMILY OF 5 WITH DIFFERENT WORK SCHEDULES . CHEERAND BAND ETC. THERE MUST BE A RECALL TO SAVE OTHER OWNERS WITH THIS ISSUE AND ONES THAT WILL ARISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024898September 21, 2017
POWER TRAIN
COOLING FAN ASSEMBLY STOPPED FUNCTIONING AND CAUSED SMOKING AND LOUD NOISE FROM UNDER THE HOOD ACCOMPANIED BY A STRONG CHEMICAL OR BURNING SMELL. THIS HAPPENED WHILE STOPPED AT A TRAFFIC LIGHT. IMMEDIATELY PULLED TO THE SIDE OF ROAD AND TURNED CAR OFF. NO LEAKING FLUID NOTED BENEATH VEHICLE. CAR TURNED BACK ON AND THE CHECK ENGINE LIGHT THEN CAME ON. PART IS BACK ORDERED WITH NO DATE. PER DEALERSHIP, NOT UNDER WARRANTY AND DANGEROUS TO DRIVE. NO LOANER CAR OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024197September 19, 2017
ENGINE
RADIATOR COOLING FAN FAILURE (SEIZED). PARTS ON BACKORDER LEAD-TIME 2 MONTHS. THIS HAPPENED WHILE DRIVING ON CITY STREETS. HAD A BURNING SMELL WITH SMOKE COMING FROM THE FRONT OF THE VEHICLE. STOPPED TO CHECK THE MOTOR, DISCOVERED THE RADIATOR COOLING FAN WAS NOT RUNNING. PUSHED THE FAN BLADE, IT WAS SEIZED. THE WATER TEMP GOT UP TO 250+, HIGH TEMPERATURE LIGHT CAME ON, STOPPED AND LET IT COOL DOWN ENOUGH TO GET IT TO THE DEALERSHIP. COOLED TO 130, DROVE APPROX. 5 MILES TO THE DEALERSHIP AND LEFT IT AT THE NIGHT DROP (SUNDAY 9/17/2017).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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