Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11301222January 22, 2020
ENGINE
I WAS DRIVING MY JEEP RENEGADE AND IT JUST CUT OFF IN THE MIDDLE OF ME DRIVING FOR NO REASON, THE ONLY THING THAT IT SHOWED ON THE DASH WAS YOU MUST PUT YOUR CAR IN PARK TO SHIFT. THERE WERE NO WARNING LIGHTS OR ANYTHING. I TOOK IT TO THE JEEP DEALER THEY PLUGGED IT IN SAID THERE ARE NO CODES IT'S FINE. I LEFT WENT ACROSS THE STREET TO WORK. WHEN I LEFT I PULLED OUT INTO TRAFFIC AND IT CUTOFF. I GOT IT STARTED AFTER A FEW TRIES AND STARTED ON MY WAY TO THE DEALERSHIP. WHEN I WENT TO PULL IN IT CUTOFF AGAIN. SERVICE PLUGS IT IN, NO CODES, HE WANTED ME TO DRIVE IT HOME AND COME BACK IN THE MORNING. I'M LIKE IT CUTOFF TWICE IN TRAFFIC, YOUR KEEPING IT. HE CALLS THIS MORNING SAYS IT NEEDS A NEW MOTOR THERE WASN'T ANY OIL IN IT. THEN HE CALLS BACK LATER SAYS CHRYSLER SAYS I HAVE TO DO AN OIL CONSUMPTION TEST AND THAT THEY ARE DESIGNED TO CUTOFF IF THERE IS NO OIL PRESSURE. WHAT IF I WAS GOING 70 DOWN THE INTERSTATE AND IT CUTOFF. WHAT IF MY 16 YEAR OLD DAUGHTER WAS DRIVING IT AND IT CUTOFF. IN LOOKING UP PROBLEMS WITH THIS VEHICLE IT IS A KNOWN FACT AND HAPPENS ALL THE TIME. HOW CAN THEY SELL A VEHICLE THAT JUST SHUTS OFF WHEN IT FEELS LIKE IT WITH NO WARNING OR WARNING LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300874January 21, 2020
ENGINE
2017 JEEP RENEGADE TRAILHAWK 4X4 WITH 35000 MILES. STALLED TWICE ON ME IN THE LAST TWO DAYS. BOTH TIMES I WAS GOING LESS THAN 15MPH TURNING ONTO A STREET. ENGINE JUST DIED AND IT TOLD ME TO PUT IN IN PARK. I DID AND THE FIRST TIME IT STARTED AGAIN AFTER SOME SPUTTERING. SECOND TIME IT TOOK SEVERAL ATTEMPTS BEFORE THE CAR WOULD START. ALSO, THE LOW OIL PRESSURE INDICATOR COMES ON RANDOMLY FOR A SPLIT SECOND SOMETIMES WHEN I TURN THE VEHICLE. I HAD THE SAME PROBLEM ABOUT 8 MONTHS AGO. I TOOK IT TO THE DEALER AND THEY TOLD ME THE TRANSMISSION COMPUTER NEEDED TO BE UPDATED. THEY DID THAT AND IT SEEMED TO FIX THE ISSUE UNTIL IT HAPPENED AGAIN THIS WEEK. I AM TAKING IT TO THE DEALER AGAIN TOMORROW AND ASKING THEM TO CHECK THE OIL PUMP TO SEE IF IT IS CRACKED EVEN THOUGH MY SPECIFIC JEEP IS NOT ON THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300454January 20, 2020
ENGINE
THE ENGINE STALLED WHILE I WAS TURNING. I TURNED MY VEHICLE OFF AND BACK ON AND THE ENGINE WOULDN'T START. I DID THIS AGAIN AND THE ENGINE EVENTUALLY STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298876January 12, 2020
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
MY CAR KEEPS RINGING SEAT BELT ALERT EVEN WHEN SEATBELTS ARE ON. THE PANEL LIGHTS UP AND SAYS SERVICE EMERGENCY BREAK AND AIR BAGS. ALSO AT TIMES I GET ALERT SAYING FOB KEY IS NOT IN VEHICLE AT SAME TIME I AM DRIVING DOWN THE ROAD. I HAVE TO DRIVE TO NY FROM FL AND BACK AGAIN AND AM AFRAID TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298018January 8, 2020
ENGINE, VEHICLE SPEED CONTROL
I HAD JUST LEFT FOR WORK TODAY, DRIVING ON THE STREET, WHEN 2017 JEEP RENEGADE DESERT HAWK SUDDENLY STALLED I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. A MESSAGE CAME ON THE DASHBOARD WITH INSTRUCTION TO PUT THE VEHICLE IN PARK AND PRESS START BUTTON. I DID SO AND THE ENGINE TRIED TO START, BUT DIDN'T. TRIED A SECOND TIME AND ENGINE SPUTTERED AND EVENTUALLY STARTED. LOW OIL PRESSURE LIGHT HAS ALSO BEEN FLASHING ON WHEN MAKING QUICK TURNS. ONLY STAYS ON A COUPLE OF SECONDS. THIS THEN HAPPENED AGAIN AFTER I HAD JUST LEFT WORK. PURCHASED VEHICLE NEW, I'M THE ONLY DRIVER AND IT HAS 20,500 MILES. ABOUT A YEAR AGO, THE SAME HAPPENED. I TOLD THE DEALER SHOP, WHEN I WAS GETTING AN OIL CHANGE, ABOUT THIS ISSUE. THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. THIS ISSUE OCCURS WHEN I FIRST START IT IN THE MORNING AND WHEN IT HAS BEEN SITTING AWHILE AND I START IT (LIKE WHEN I GO HOME FROM WORK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296769January 2, 2020
ENGINE
ENGINE HAS STALLED TWICE UNDER EXERTION AT LOW SPEED. LOW OIL PRESSURE LIGHT COMES ON ESPECIALLY WHEN MAKING TURNS AND ENGINE RUNS ROUGHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292394January 1, 2020
ENGINE
ENGINE STALLED TWO TIMES ON DIFFERENT OCCASIONS WHILE DRIVING. THIS OCCURRED BOTH TIMES WHILE TURNING ON A CITY STREET AT AN INTERSECTION. VEHICLE BROUGHT TO DEALERSHIP SAME DAY OF SECOND OCCURRENCE. SERVICE DEPARTMENT FOUND NO OIL ON DIPSTICK. OIL CONSUMPTION TEST BEING PERFORMED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292435January 1, 2020
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION SHIFTING HARD MAKES NOISE AND BOGS DOWN WHILE DRIVING OR WHEN ACCELERATING. SEEMS LIKE IT SLIPS INTO NEUTRAL. TAKES TO LONG TO SHIFT GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291956December 30, 2019
ENGINE, POWER TRAIN
STARTED HAVING PROBLEMS WITH THE CAR SHIFTING VERY HARD AT RANDOM TIMES AND AT VARIOUS SPEEDS WHILE DRIVING. DEALER SAID THERE WAS NO PROBLEM THE FIRST TIME WE HAD IT INSPECTED AND COULD NOT REPRODUCE IT AT THE SHOP. WE CONTINUED TO HAVE THESE PROBLEMS AND STARTED TO HEAR OUR VALVES KNOCKING SO WE CHECKED TO OIL. THE OIL WAS TWO QUARTS LOW AND BARELY ON THE DIP STICK. WE WERE ONLY MIDWAY THROUGH OIL CHANGE AND WE ONLY SERVICE OUR CAR AT THE DEALER. WE TOOK CAR TO DEALER AND THEY SAID THAT USING A QUART OF OIL EVERY 2000 MILES IS NORMAL. IT MAY BE NORMAL FOR THIS CAR BUT IT IS NOT NORMAL FOR ANY CAR WE HAVE EVER OWNED. IT IS UNACCEPTABLE THAT THEY DID NOT INFORM US AT OIL CHANGES THAT WE WERE HAVING TROUBLE MAINTAINING OUR OIL LEVELS. THIS WOULD EVENTUALLY CAUSE OUR CAR ENGINE TO FAIL AND CREATE A SAFETY HAZARD WHILE DRIVING AS THE ENGINE COULD TURN OFF FROM LACK OF OIL. THIS IS UNACCEPTABLE FOR JEEP TO KEEP THIS MANUFACTURING DEFECT A SECRET BECAUSE THE RESEARCH I HAVE DONE HAS SHOWN THAT THIS IS A SYSTEMIC PROBLEM WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291487December 27, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
TRANSMISSION KEEPS SKIPPING EVERY 30MPH INCREMENT. NOW MY CAR OUT OF NOWHERE SHUTS OFF. IT'S HAPPENED NOW 3 TIMES IN A MATTER OF A WEEK. I WILL BE DRIVING AND IT DOESN'T LET ME ACCELERATE AND IT ASKS ME TO PUT THE CAR IN PARK AND TURN IT BACK ON. WHEN I TRY TURNING IT BACK ON IT TAKES 3 TIMES BEFORE I CAN START IT BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290897December 23, 2019
FUEL/PROPULSION SYSTEM
DRIVING DOWN I-95 AT A SPEED OF 65 CAR BEGINS TO SLOW DOWN EVEN WHILE IM ACCELERATING, WAS ABLE TO PULL CAR OVER AND ONCE I GOT ON SHOULDER I CUT CAR OFF TO SEE IF THAT WOULD HELP, CAR WOULD NOT TURN BACK ON AT ALL. HAD TO GET TOWED TO THE DEALER WHICH THEY SAID IT WAS THE FUEL PUMP, THEY FIXED THE PROBLEM ONLY FOR THE SAME THING TO BE HAPPENING A MONTH LATER, THE CAR KEEP DOING HARD JERKS AND NOT WANTING TO ACCELERATE. I CAN BE IN DRIVE AND THE CAR WILL TELL ME IM IN PARK OR JUST SHUT OFF ON ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290198December 19, 2019
AIR BAGS
ANOTHER DRIVER RAN THE RED LIGHT AND THE HIT THE OTHER DRIVERS CAR BUT AIR BAGS DID NOT DEPLOY. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11289285December 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN IN USE AND THE ENGINE SEEMED TO HAVE REDUCED POWER. THE CONTACT CALLED ROSEVILLE AUTOMALL (LOCATED AT 100 AUTOMALL DR, ROSEVILLE, CA 95661, 916-782-5999) AND WAS INFORMED THAT THE CYLINDER MISFIRED AND CAUSED THE FUEL PRESSURE TO REGULATE INCORRECTLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V131000 (ENGINE AND ENGINE COOLING) WAS ISSUED BASED ON A BILL DATE. THE CONTACT'S BILL DATE NEEDED TO BE CORRECTED AND A REPRESENTATIVE FROM THE MANUFACTURER WOULD BE IN CONTACT. THE MANUFACTURER OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288885December 13, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT CAME ON AND MY ENGINE STARTED OVERHEATING. THE RADIATOR COOLING FAN JUST STOPPED WORKING FOR NO REASON. IT ALSO BLEW OUT THE RELAY AMD FUSE. I WAS TOLD THAT THIS IS OUT OF WARRANTY AND A NEW FAN ASSEMBLY NEEDS TO BE INSTALLED. THE JEEP IS ONLY TWO YEARS OLD AND HAS 39,232 MILES ON IT. AFTER RESEARCHING THIS IS I FIND OUT THAT AT LEAST 66 OTHER 2017 JEEP REMEGADE OWNERS HAVE HAD THEIR RADIATOR FANS GO OUT AT 40,000 MILES. THIS ISN'T AN ISOLATED ISSUE AND THE PART HAS TO BE RECALLED. CHRYSTLER AND JEEP ARE UNHELPFUL AND UNWILLING TO ADMIT TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288634December 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE ENGINE BURNED EXCESSIVE OIL AND THE OIL INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE MOST RECENT OIL CHANGE, THE FUEL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. SHE CHECKED THE ENGINE AND NOTICED THERE WAS LITTLE OIL LEFT IN THE VEHICLE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V131000 (ENGINE AND ENGINE COOLING), WHICH SHE ASSOCIATED WITH THE FAILURE. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288241December 10, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND, AFTER REPEATED ATTEMPTS TO RESTART THE VEHICLE, IT FINALLY STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, THE "SERVICE OIL PUMP" MESSAGE DISPLAYED IN THE MESSAGE CENTER. THE VEHICLE WAS TOWED TO JACKSONS OF ENID CHRYSLER JEEP (4405 W OWEN K GAMONT RD, ENID, OK 73703) WHERE IT REMAINED SINCE DECEMBER 9, 2019. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO JACKSONS OF ENID CHRYSLER JEEP (4405 W OWEN K GAMONT RD, ENID, OK 73703) THREE OTHER TIMES FOR TRANSMISSION FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287949December 9, 2019
ENGINE
WHILE DRIVING DOWN THE ROAD JEEP FLASHES ALL LIGHTS ON DASHBOARD AND JUST SHUTS DOWN. DOESN'T MATTER WHERE YOU ARE OR HOW FAST YOU ARE GOING, JUST POWERS DOWN AND YOU HAVE TO FIGURE OUT HOW TO ROLL OFF THE ROAD OUT OF TRAFFIC. HAD IT TO THE DEALERSHIP SEVERAL TIMES FOR THE SAME THING, KEEP GETTING TOLD THIS IS "NORMAL" AND I SHOULD CHANGE MY SYNTHETIC OIL AT 4,000 MILES AND THIS SHOULDN'T HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287267December 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EVER SINCE THE BEGINNING OF NOVEMBER 2019, MY RENEGADE HAS BEEN STALLING WHEN I AM IN THE MIDDLE OF DRIVING. IT STARTED OUT TO BE A COUPLE OF TIMES BUT IT NOW DOES IT EVERY TIME I TURN IT ON AND DRIVE. IT HAS STALLED ON ME WHEN I HAVE BEEN IN THE MIDDLE OF BUSY ROADS AND HAS ALMOST CAUSED ACCIDENTS. I NOTICE THAT IT WILL STALL IF I AM TURNING A CORNER OR IF I HAVE JUST STARTED IT UP AND DRIVING OFF WITHIN THE FIRST FEW MINUTES. I KNOW THERE ARE A LOT OF COMPLAINTS BY OTHER 2017 RENEGADE OWNERS BUT I HAVE THE DESERTHAWK EDITION AND I HAVEN'T SEEN ANYTHING FOR MY MODEL. I TAKE VERY GOOD CARE OF IT AND IT IS ONLY A COUPLE OF YEARS OLD. THE STALLING PROBLEM THAT I AM HAVING SEEMS TO ONLY BE GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286586December 3, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE HAS STALLED TWICE NOW. ONCE ON A MOUNTAIN ROAD AROUND A DANGER CURB AND ALSO ON A HIGHWAY. LUCKILY, BOTH TIMES WAS ABLE TO PULL TO SIDE OF THE ROAD. IT ALWAYS STARTS BACK UP BUT EXTREMELY TERRIFIED TO DRIVE IT. BROUGHT TO JEEP DEALERSHIP AND THEY CAN NOT FIND A PROBLEM. ALSO, OIL LIGHT COMES ON REGULARLY NOW WITH LOW OIL. BURNING A LOT OF FUEL. I KNOW FOR A FACT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUES. THEY ARE ALL OVER THE INTERNET. MY WIFE HAS A RENEGADE AS WELL AND HER'S STALLED OUT ONCE. I FEEL LIKE JEEP IS NOT TAKING THIS SERIOUSLY. SOMEONE WILL GET KILLED IF THIS KEEPS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286363December 2, 2019
ENGINE
MY 2017JEEP RENEGADE BURNS OIL AND IT HAS EVER SINCE I GOT IT. WELL BEFORE THE SCHEDULED TIME TO GET AN OIL CHANGE, THE OIL RUNS SO LOW MY CAR WILL START DYING AND STALLING RANDOMLY AND THEN THE LOW OIL PRESSURE LIGHT WILL COME ON. I HAVE TAKEN IT FOR SERVICE TWICE ABOUT THIS SAME ISSUE AND BOTH TIMES THE PROBLEM WAS OVERLOOKED, I WAS GIVEN AN OIL CHANGE AND SENT ON MY WAY BEING TOLD IT'S "NORMAL" FOR MY 2017 VEHICLE TO BURN OIL. IT HAPPENED TO ME AGAIN THIS MORNING, SO I WAS FORCED TO ADD TWO QUARTS OF OIL IN THE MIDDLE OF THE ROAD TO GET TO WORK. I FEEL LIKE TAKING IT FOR SERVICING WILL DO ME NO GOOD, AS I AM NOT BEING HEARD. THIS IS NOT NORMAL, BUT NOBODY WITH JEEP IS LISTENING OR ACKNOWLEDGING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Renegade