Jeep Patriot Complaints (2014)

548 consumer complaints on file.

#10652054November 3, 2014
ENGINE
IT IS A JEEP PATRIOT 2014, WHEN I DRIVE AT HIGH SPEEDS HALF THE ENGINE DIES. WITHOUT DISPLAYING ANY NOTICE OR CODE. I WAS OFF TO A 6-7 TIMES. I'VE TAKEN TO THE DEALER BUT THIS INDICATES THAT THE VEHICLE DOES NOT SHOW THE FAULT. THE GAS CAP HAS TO LEAVE FOR VARIOUS OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650520October 27, 2014
ENGINE
WHILE DRIVING MY CAR, I SLOWED DOWN TO TURN INTO A PARKING LOT..AS I WAS TURNING, THE CAR CUT OFF..THERE WAS NO WARNING OR NOISES. JUST DEAD..I WAS ABLE TO RESTART IT WITH NO PROBLEMS. .LATER THAT DAY I WAS PULLING OUT OF A PARKING SPOT AND IT CUT OFF AGAIN. IT IS STILL COVERED UNDER THE WARRANTY SO I TOOK IT TO THE DEALERSHIP. AFTER A FULL DAY THEY TOLD ME THAT THEY CAN'T DUPLICATE MY PROBLEM AND NO SERVICE LIGHTS WERE ON SO THEY GAVE ME MY CAR BACK. TOLD TO WAIT TILL A LIGHT COMES ON. I HAVE GIVEN IT 1 WEEK WITH IT CUTTING OFF SEVERAL TIMES. AND YET NO ENGINE LIGHT IS ON..I AM SO SCARED TO DRIVE MY CAR ESPECIALLY AFTER SOMEONE ALMOST HIT ME WHEN IT STALLED. LASTLY, WHILE DRIVING MY CAR, I WAS TURNING AT A MAJOR INTERSECTION AND IT STALLED AGAIN IN THE MIDDLE OF THE STREET. NEXT UP, DEALERSHIP TOMORROW MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644471October 14, 2014
STRUCTURE:BODY
I WAS DRIVING MY JEEP ON THE THRUWAY AND IT SEEMED TO SOUND REALLY LOUD, LIKE A MOTORCYCLE, THE JEEP WAS NOT RUNNING RIGHT, COULD NOT ACCELERATE NORMALLY, AND I COULD SMELL A FUNNY SMELL. AFTER A WHILE THE NOISE STARTED TO DROP, BUT IT WAS STILL NOTICEABLY LOUDER THAN BEFORE. I WAS NOT SURE WHAT WAS GOING ON AND I TOLD MY DAD ABOUT IT AFTER I GOT HOME. HE WENT OUTSIDE TO CHECK IT OUT AND NOTICED THE EXHAUST SYSTEM HAD FLIPPED AND THE TAIL PIPE WAS LODGED UP IN THE BUMPER, THE PLASTIC WAS MELTED, A HOLE WAS BURNT IN THE BUMBER, AND PART OF THE FRAME WAS MELTED TOO. WE CALLED THE DEALERSHIP TO GET IT FIXED SINCE THE VEHICLE IS STILL UNDER WARRANTY (BEFORE THE FIRST OIL CHANGE) BUT THEY REFUSED CLAIMING THAT THE CAR WAS HIT, ALTHOUGH NO SIGN OF IMPACT CAN BE FOUND. WE CALLED CHRYSLER AND AFTER A FEW MONTHS OF GOING BACK TO THE DEALERS TO HAVE PICTURES TAKEN AND DISCUSSIONS THEY REFUSED TO FIX THE JEEP TOO. I KNOW, THIS IS AN ISSUE ON THE PATRIOT ESPECIALLY SINCE I FOUND A FEW IDENTICAL COMPLAINTS (SOMETHING ABOUT TOLERANCE STACK UP RESULTING IN A SHORTED EXHAUST SYSTEM), AND SINCE IT IS SO CLOSE TO THE GAS TANK, I AM VERY LUCKY THE VEHICLE DID NOT CATCH ON FIRE BEFORE RESETTING THE EXHAUST SYSTEM INTO POSITION. I AM NOT SURE WHAT TO DO NEXT! I AM 100% SURE I SHOULD NOT BE RESPONSIBLE FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639201September 26, 2014
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
WE WERE DRIVING NORTH AND CAME UPON AN INTERSECTION WHERE WE PUT OUR TURN SIGNAL ON, AND SLOWED DOWN AND STOPPED, ABOUT TO TURN WEST. THE LIGHT TURNED RED, AND WE SLOWLY DROVE WEST ONTO THE CROSSING STREET. ANOTHER VEHICLE THAT WAS DRIVING SOUTH PROCEEDED THROUGH THE RED LIGHT, AT ABOUT 45 MPH, AND HIT THE 2014 JEEP PATRIOT BROADSIDE, PASSENGER SIDE. THE JEEP WAS PUSHED AND SPUN 90 DEGREES FROM THE IMPACT OF THE COLLISION, WE WERE TOSSED AROUND VIOLENTLY IN OUR SEATS, WITH THE PASSENGER OBTAINING CONTUSIONS AND ABRASIONS TO HER ARM CLOSEST TO THE IMPACT SITE. SHE HAD ALSO BANGED HER HEAD AGAINST THE WINDOW AND STRAINED HER NECK FROM THE IMPACT, ON THE PASSENGERS SIDE OF THE JEEP. AND FINALLY, HAD STRAINED THE MUSCLES IN HER LOWER BACK FROM GETTING THRUST AT THE DIRECTION OF THE IMPACT SITE. THE DRIVER HAD SUFFERED AN IMPACT ABRASION TO HIS LEFT ARM, LEAVING AN IMPRINT OF THE SEAT BELT MATERIAL INTO HIS SKIN. HE HAD ALSO SUFFERED MUSCLE STRAINS AND LOWER BACK STRAINS FROM THE FORCE OF THE IMPACT. AGAIN, WHILE BEING HIT FROM A VEHICLE GOING 45 MPH, AND LEAVING DAMAGE THAT HAD LITERALLY STARTED TO FOLD THE VEHICLE AT THE MIDPOINT, AND COLLAPSED THE WHEEL AND AXLE, NOT A SINGLE AIRBAG HAD DEPLOYED IN THIS VEHICLE. IF THE VEHICLE THAT HAD COLLIDED WITH THIS JEEP HAD BEEN DRIVING NEAR 65 MPH, DEATH WOULD HAVE BEEN ALMOST CERTAIN...UPDATED 10/06/14 *BF UPDATED 3/25/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10631895September 9, 2014
LATCHES/LOCKS/LINKAGES
THIS CAR I PURCHASED HAS MANUAL DOOR LOCKS. MY WIFE HAS GREAT DIFFICULTY UNLOCKING THE REAR DOORS AND FOR MY MOTHER IN LAW IT IS IMPOSSIBLE. THE CAR WAS ORDERED SO I WAS UNAWARE OF THIS PROBLEM. I BELIEVE THE YOUNG, ELDERLY, AND THOSE PHYSICALLY IMPAIRED WOULD FIND IT IMPOSSIBLE TO UNLOCK THE REAR DOORS. PERSONNEL AT THE DEALERSHIP AGREE WITH MY ASSESSMENT AND I HAVE TAKEN IT BACK THREE TIMES AND WAS TOLD THEY COULD NOT FIX IT. MY LAST VISIT WAS TODAY AND SPOKE TO THE FIELD SERVICE MANAGER AND HE SAID NOTHING COULD BE DONE. I SINCERELY BELIEVE THAT NOT BEING ABLE TO OPEN THE BACK DOOR IS AN ACCIDENT WAITING TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629979September 2, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 60 MPH ON ITS OWN. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL AND HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629926September 1, 2014
STEERING
I AM REPORTING THIS INFORMATION BECAUSE I WOULD LIKE TO KNOW IF HOW MANY INCIDENTS ARE THE SAME. MY JEEP PATRIOT DOES NOT HANDLE WELL ON GROOVED CONCRETE ROADWAYS. IT SWAYS, QUITE A LOT AND FEELS LIKE I WILL LOSE CONTROL OF THE VEHICLE. THE FIRST INCIDENT OF THIS WAS ON HWY 287 NORTH OF LONGMONT, CO. UNFORTUNATELY, THE DEALER SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE I HAVE OWNED IN THE PAST 30 YEARS. I HAVE HAD OTHER INCIDENTS SINCE THE FIRST, JUST YESTERDAY. IT IS VERY HARD TO GO ANYWHERE THAT I AM NOT FAMILIAR OR WHEN ITS DARK, I DON'T KNOW WHEN I WILL ENCOUNTER THIS TYPE OF ROADWAY. IT IS QUITE SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628513August 26, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE DOOR WINDOW SUDDENLY SHATTERED CAUSING GLASS TO SCATTER INSIDE THE VEHICLE. THE DRIVER SUFFERED LACERATIONS TO THE LEG, CHEST AND BACK AREA. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,800.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10628593August 26, 2014
ENGINE AND ENGINE COOLING
I NEED YOUR HELP. I SENT TO THE OWNER OF THE FREEDOM JEEP DEALERSHIP BUT, TO DATE, I HAVE NOT RECEIVED A RESPONSE. I TOOK THE CAR TO THE SALES MANAGER FOR THE SECOND TIME ON THE 29TH OF JULY. YESTERDAY, I RECEIVED A CALL FROM HIM STATING THERE IS NOTHING WRONG WITH THE CAR! I KNOW THE FUMES FROM THE CAR MADE MY DAUGHTER AND I ILL AND I KNOW THAT THEY ADDED 2K TO THE SALE OF THE CAR WHEN THEY DID THE CONTRACT. I NEED HELP. PLEASE ADVISE. [XXX] PS I WOULD HAVE ATTACHED A COPY OF THE LETTER, BUT IT IS RATHER LONG AND COULD NOT FIT THIS SPACE. I CAN SEND IT TO YOU VIA EMAIL ATTACHMENT IF YOU WANT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626782August 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE AND THE PASSENGER'S SIDE PANEL AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626924August 20, 2014
POWER TRAIN
I WAS DRIVING DOWN THE ROAD, WHEN THE VEHICLE SHIFTED FROM DRIVE TO 4TH GEAR WITHOUT BEING TOUCHED.THIS PARTICULAR VEHICLE HAS AN OPTION TO MANUALLY SHIFT THROUGH THE SEVEN GEARS BY BUMPING THE SHIFTER SIDEWAYS. BUT NOTHING HAD CAME IN CONTACT WITH THE SHIFTER WHEN IT HAPPENED. IT HAS SINCE THIS FIRST INCIDENT, SHIFTED INTO LOWER GEARS MULTIPLE TIMES AND LEAVING THE RPMS NEAR OR IN RED LINES. THE ONLY WAY TO GET IT BACK INTO NORMAL DRIVING IS TO PULL THE SHIFTER UP INTO NEUTRAL AND BACK DOWN INTO DRIVE. IT WILL ALSO DE-ACCELERATE THE VEHICLE QUICKLY WHEN YOU TAKE YOUR FOOT OFF THE ACCELERATOR PEDAL AND PUT IT ON THE BRAKE TO SHIFT BACK INTO NORMAL DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622185August 14, 2014
ELECTRICAL SYSTEM
ON THIS DAY WHILE DRIVING ON 95 SOUTH TO FRANKLIN MILLS MALL FROM UPPER DARBY WE NOTICED AN ELECTRICAL BURNING SMELL. ONCE I WAS AT THE MALL PARKING LOT LOOKING FOR A PARKING SPACE MY SON INDICATES THAT THERE IS SMOKE COMING FROM UNDER HOOD ON PASSENGER SIDE. I PUT CAR IN PARK IN FRONT OF THE J C PENNEY STORE MY SON JUMPS OUT AND ATTEMPTS TO OPEN THE HOOD. BUT IT DOESN'T OPEN. HE THEN SAYS GET OUT IT IS ON FIRE. WE ALL GET OUT AND WHEN WE MOVE SAFELY AWAY FROM CAR WE CAN SEE FIRE UNDER THE CAR WITH WIRES HANGING DOWN TO THE GROUND. MY SON IS A VOLUNTEER FIRE FIGHTER SO HE RAN INTO THE STORE TO GET AN EXTINGUISHER. HE SPRAYS THE HOOD I GUESS IN AN ATTEMPT TO COOL CAR DOWN. THEN AGAIN, BEFORE THE FIRE TRUCKS ARRIVE, HE HAD GONE INTO STORE AGAIN TO GET ANOTHER EXTINGUISHER. THIS TIME HE GETS ON THE GROUND AN EXTINGUISHER TOWARD THE FIRE THAT WAS INTENSIVELY SPREADING UNDER THE CAR. FIRE FIGHTERS COME AND EVENTUALLY HAD TO PRY THE HOOD OPEN AND SMOKE AND FLAMES BILLOW OUT UNTIL THE MANAGED TO PUT OUT FIRE. NO WARNINGS HOWEVER I DID NOTICE THAT ELECTRICAL BURN SMELL ONCE TWO DAYS PRIOR TO INCIDENT. SO NOW MY INSURANCE DETERMINE IT A TOTAL LOSS. THEY PAID $17,000 TO MY CREDITOR BUT I'M STUCK WITH A $6000 BALANCE AND NO CAR TO DRIVE. I WONDER IF I CAN SUE MANUFACTURER IN SMALL CLAIMS COURT FOR @ $10,000 OR SO? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10622276August 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED AND THE TEMPERATURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED TO SHUT OFF WHEN IT OVERHEATS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618937August 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE DEALER REPLACED THE OIL SENSOR AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618743August 4, 2014
ELECTRICAL SYSTEM
VEHICLE UNEXPECTEDLY SHUTS OFF AND LOCKS BRAKES WHILE DRIVING (35-40 MPH). VERY DANGEROUS EXPERIENCE DUE TO LOOSING CONTROL OF VEHICLE WHILE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610287July 14, 2014
STRUCTURE
I BOUGHT THIS VEHICLE BRAND NEW, WITH IN THE FIRST WEEK, NOTICED WATER LEAKING INTO CARGO AREA FROM THE DOME LIGHT. TOOK TO DEALER , WAS TOLD IT WAS FIXED THAT IT WAS LEAKING IN AROUND THE ANTENNA. IT NOW LEAKING AGAIN, IS NOT FIXED, HAVING TO TAKE FOR SECOND TIME. THE CAR HAS LESS THAN 2000 MILES, I'VE ONLY HAD ABOUT 2 MONTHS IF THAT. THEY DO NOT PROVIDE ME WITH A LONER VEHICLE, ONLY OFFER TO PAY FOR A RENTAL, WHICH REQUIRES ME TO PUT A DEPOSIT AND TIME OFF WORK TO MAKE IT TO RENTAL COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598053June 13, 2014
ENGINE
MFG AND DEALER INDICATE THAT ALL JEEP PATRIOTS HAVE TRANSMISSION METERING/SENSORING SYSTEM THAT FAILS AND THAT THEY DON'T KNOW HOW TO FIX THE THE DEFECTIVE COMPONENTS. THEY SAY THEY'RE NOT ISSUING A SAFETY RECALL BECAUSE THERE HAVEN'T BEEN ENOUGH CRASHES OR FATALITIES. WHEN THE TRANSMISSION LIGHT GOES ON, THE VEHICLE WILL SLOW DOWN SWIFTLY (EX 70MPH TO 20MPH OR FULL STOP) AND THIS IMPACTS VEHICLE SAFETY - PUTTING SAFETY AND LIVES OF THOUSANDS OF JEEP DRIVERS AT RISK, ALONG WITH PASSENGER AND THEIR FAMILIES. ALL MFG AND DEALER TRY TO DO IS COLLECT DIAGNOSTIC TESTING FEE FOR VEHICLE DEFECTS THEY'RE AWARE OF AND HAVE NO FIX FOR. BASICALLY, THEY'RE WILLING TO COLLECT MONEY AND LET PEOPLE CRASH OR DIE. I WAS LAST AFFECTED ON MAY 31, 2014 AND WAS LEFT STRANDED ON THE I-10 IN AZ AT 115 DEGREES IN THE DESERT. I HAVE TO STEER OFF HIGHWAY TO AVOID TRUCKS CRASHING INTO ME. I SUFFERED HEAT EXHAUSTION AND CAN'T DRIVE THE VEHICLE ANYMORE DUE TO SAFETY, STRESS, AND ANXIETY. JIM CLICK DEALERSHIP AND THEIR MFG CUSTOMER CARE MGR STILL TRY TO COLLECT MONEY FOR DIAGNOSTIC TESTING, BUT FULLY ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE WITH NO FIX. I'VE DEMANDED THAT THEY RECALL THIS VEHICLE, BUT THEY REFUSE. JIM CLICK SERVICE MGR DAVID SAGERS INDICATES THAT THE MFG IS "TOYING" WITH A SENARIO WHERE THEY LOWER THE TRANSMISSION FLUID LEVELS IN THESE JEEPS, BUT THAT THEY DON'T REALLY THINK THAT WILL BE A FIX. HE SAYS OTHER MODELS ARE ALSO AFFECTED. PLEASE ISSUE A SAFETY RECALL AND IF THERE IS NO FIX, PLEASE HELP GET ME INTO A NEW VEHICLE. PREVIOUSLY, I WAS STRANDED FOR ANOTHER RECALL ISSUE - THE ACTUATOR FLOW CONTROL VALVE 36016 AND THE TECH FOUND CODE P2017 AND A FAULTY INTAKE MANIFOLD VALVE SENSOR. THIS JEEP IS A DEATH TRAP. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10586951May 4, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 45 MPH, GLANCED AT THE PASSENGER SIDE MIRROR AND NOTICED GREY SMOKE COMING FROM THE BACK OF THE VEHICLE WITHIN A FEW SECONDS THE "CHECK ENGINE" LIGHT CAME ON. I STOPPED AT A TRAFFIC LIGHT BEFORE A SAFE PULL OVER SPOT WAS AVAILABLE. ONCE LIGHT CHANGED TO GREEN, VEHICLE WOULD BARLEY MOVE EVEN WITH INCREASED THROTTLE PRESSURE. GOT THE VEHICLE TO A SAFE SPOT OFF THE HIGHWAY. NOTICED A LOT OF TRANSMISSION FLUID FLOWING FROM UNDER THE VEHICLE. HAD TO HAVE VEHICLE TOWED TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577935April 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING 65 MPH THE TRANSMISSION IN THE GEARS WOULD NOT ENGAGE. THE OIL LIGHT ILLUMINATED BRIEFLY AND THE VEHICLE DECELERATED TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,136. THE CURRENT MILEAGE WAS 9,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576794April 2, 2014
SERVICE BRAKES
DRIVING IN RAIN, WENT THROUGH STANDING WATER ON ROAD. ABS BRAKE LIGHT WENT ON AND STAYED ON. BRAKE ASSIST NO LONGER WORKS. DEALER HAS HAD VEHICLE FOR TWO WEEKS NOW TRYING TO FIGURE OUT WHAT IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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