Jeep Patriot Complaints (2008)

447 consumer complaints on file.

#10419509August 15, 2011
STRUCTURE, INTERIOR LIGHTING
JUST BEGAN HAPPENING IN APRIL 2011. REAR CARGO LIGHT COLLECTING WATER AFTER HEAVY RAINS. TOOK IT TO ONE DEALERSHIP AND THEY WERE NOT SUCCESSFUL AT CORRECTING THE PROBLEM. TOOK IT TO ANOTHER DEALERSHIP WHERE THE ISSUE AS SO FAR BEEN CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419499August 15, 2011
SUSPENSION
JEEP PATRIOT (2008) LOWER BALL JOINTS FAILED ON BOTH SIDES. PROBLEM STARTED AT 37,000 MILES. CAR WAS TAKEN TO DEALER, TOLD TO ROTATE TIRES (NO MENTION OF BALL JOINTS). FAILED INSPECTION 3 MONTHS LATER DUE TO BALL JOINTS AND LOWER CONTROL ARMS. COST TO REPAIR OVER $1,000. CAR MUST BE FIXED, BUT JEEP DOES NOT INSURE THAT THE PART WILL NOT FAIL AGAIN. VERY DANGEROUS SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418949August 10, 2011
SUSPENSION, STEERING
OUR VEHICLE HAD BEEN MAKING CREAKING/GROANING NOISES FOR A FEW WEEKS. WE TOOK IT TO PEPBOYS FOR IT'S ANNUAL INSPECTION, WHEN THE MECHANIC DETERMINED THAT BOTH LOWER BALL JOINTS WERE BAD, ALONG WITH THE DRIVER-SIDE OUTER TIE ROD. THE VEHICLE ONLY HAD 20,058 MILES AT THE TIME OF INSPECTION, AND I'VE READ MULTIPLE COMPLAINTS ON VARIOUS WEBSITES AS WELL AS HERE ON SAFERCAR.GOV REGARDING THESE PREMATURE BALL JOINT FAILURES, AND THE RELATED PARTS THAT HAVE SUBSEQUENTLY FAILED. I OPENED A CASE WITH CHRYSLER CUSTOMER CARE, AND AFTER HAVING THEIR OWN PEOPLE INSPECT THE VEHICLE, THEY'VE REPLACED ONLY THE PASSENGER SIDE BALL JOINT AND THE FAILED TIE ROD. AFTER PICKING UP THE VEHICLE (AND PAYING FOR A PORTION OF THE REPAIR SERVICE, WHICH INCLUDED $150 FOR THE 'EXTENDED WARRANTY' CO-PAY AND A $69.95 ALIGNMENT) THE VEHICLE IS STILL MAKING SOME SQUEAKS, INDICATING THAT THE DRIVER-SIDE BALL JOINT MAY ALSO BE FAILING. I GUESS SOMEONE HAS TO DIE BEFORE A SAFETY RECALL IS ISSUED, OTHERWISE THERE'D ALREADY BE ONE BASED ON THE CURRENT LEVEL OF COMPLAINTS. I HOPE THAT THE NHTSA WILL TAKE THE STEPS REQUIRED TO IMPLEMENT A SAFETY RECALL OF ALL MK49 CHASSIS CODE SUSPENSION PARTS (JEEP PATRIOT AND COMPASS, AND DODGE CALIBER) BEFORE THE SUDDEN FAILURE OF ONE OF THESE PREMATURELY FAILING BALL JOINTS CAUSES ANY DEATHS DUE TO WHEEL DISCONNECTION AND LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413897July 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND A GRINDING NOISE COULD BE HEARD COMING FROM THE ALTERNATORS BEARINGS WHENEVER THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AFTER PERFORMING A DIAGNOSTIC TEST. THE GRINDING NOISE CONTINUED TO WORSEN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD REIMBURSE HALF OF THE REPAIR COSTS. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413607July 19, 2011
STEERING, SUSPENSION:FRONT
2008 JEEP PATRIOT FRONT BALL JOINT NEEDED REPLACED AT 46,000 MILES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414238July 16, 2011
SUSPENSION
THE CAR WAS ON THE LIFT FOR A ROUTINE OIL CHANGE WHEN MY MECHANIC CHECKED THE TIRES TO SEE IF I WAS HAVING ANY ISSUES WITH THE BALL JOINTS. HE HAS ANOTHER JEEP PATRIOT IN THE GARAGE WITH PROBLEM BALL JOINTS, THAT CAR HAS JUST SLIGHTLY LESS MILES THAN MINE DOES. HE THEN CALLED ME NOTIFYING ME THAT BALL JOINTS WERE BAD, ONE HE CONSIDERED DANGEROUSLY BAD AND HE WOULD NOT ALLOW ME TO DRIVE THE CAR HOME. HE HAS SINCE REPLACED THE SEVERELY DAMAGED ONE, BUT WAS UNABLE TO REPLACE THE OTHER AS THERE WERE NO PARTS AVAILABLE TO DO SO. THIS IS THE SECOND SUSPENSION PROBLEM I HAVE HAD WITH THIS CAR. I HAD TO HAVE TIE RODS REPLACED AT 15000 MILES ( COVERED BY WARRANTY). I DO NOT USE THE VEHICLE OFF ROAD AND I AM RIGOROUS ABOUT KEEPING UP WITH ALL SCHEDULED MAINTENANCE. I SPOKE WITH THE DEALER AND WAS GIVEN THE RUN AROUND, SO I CALLED CHRYSLER AND AM WAITING TO HEAR BACK FROM THEM. MY MECHANIC FEELS THAT THIS IS SOMETHING THAT SHOULD ABSOLUTELY NOT HAVE TO REPAIRED AT THIS STAGE, GIVEN THE MILEAGE AND THE CONDITION OF THE VEHICLE. DUE TO THIS ISSUE I HAVE SOME PRETTY SERIOUS WEAR ON TIRES I JUST REPLACED IN SEPTEMBER OF LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412028July 12, 2011
SUSPENSION:FRONT, STEERING
SEVERE RATTING IN THE FRONT END OF MY 2008 JEEP PATRIOT. I TOOK IT TO A GARAGE TO HAVE IT LOOKED AT AND THEY SAID THE BALL JOINTS WERE BAD THE VEHICLE HAS 66000 MILES. AFTER RESERCHING IT ONLINE AND OVER A 500 COMPLAINTS IN CHAT FORMS FOR THE SAME THING I FOUND THAT CHRYSLER HAD A RRT 08-070 FOR IMPROPER TORQUE ON THE LOWER A ARM BOLT. I FURTHER RESERCHED IT AND FOUND THAT THIS BOLT IS AN MVSS BOLT THAT WAS INCORRECTLY TORQUED. I CALLED THE DEALERSHIP TO CONFIRM THE RRT AND THE SAID MY VIN WAS NOT INCLUDED. I CALLED CHRYSLER AND GOT THE RUNAROUND THAT THE VEHICLE MILAGE COULD OF BEEN THE ISSUE. THERE WERE MANY POSTS ON JEEP PATRIOT.COM STATING THEY HAD THE SAME PROBLEMS ON THE SAME YEAR AND MAKE MODELS. ONE POST STATED THEY PULLED OUT OF THE DEALRSHIP AFTER THE VEHICLE WAS REPAIRED AND THE FRONT TIRE FELL OFF. MY WIFE AND GRANDSON DO ALOT OF TRAVELING IN THE VEHICLE AND I WOULD HATE FOR THEM TO BE TRAVELING AND HIT A POT HOLE AND THE BOLT SHEAR OFF BECAUSE OF CHRYSLERS NOT WANTING TO MAKE A RECALL ON THE VEHICLE. I WORKED 14 YEARS AS A QUALITY ENGINEER IN THE AUTOMOVTIVE BUSINESS FOR A TEIR 2 SUPPLIER AND CHRYSLER WOULD HAVE NO PROBLEM ON MAKING A RECALL ON A PART THAT WAS PRODUCED BY OUR COMPANY AND MAKE US PAY FOR IT. I THINK THERE SHOULD BE A RECALL ON THIS ISSUE BECAUSE OF THE SAFETY ISSUE AT HAND WITH THE FRONT WHEEL ASSEMBLY A ARM BOLT BREAKING AND THE ASSEMBLY FALLING OFF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410922July 7, 2011
SUSPENSION:FRONT
DRIVING HOME FROM THE SHOW ROOM WITH LESS THAN 5 MILES HEARD A CLUNK AND GRINDING SOUND FROM FRONT END. BROUGHT IT BACK TO DEALER AND FOUND BOTH FRONT ROTORS WARPED, CLUNKING CONTINUED. @ AROUND 7,000 MILES CLUNKING INCREASED FROM FRONT END OF VEHICLE. BROUGHT IT TO JEEP DEALER, FOUND NOTHING. NOISE CONTINUED TO GET WORSE. BROUGHT IT BACK TO JEEP AND AGAIN FOUND NOTHING. CLUNKING BECAME NERVE RACKING, @ 65,000 MILES BROUGHT IT TO MY PERSONAL MECHANIC AND FOUND THAT BOTH CONTROL ARMS, BUSHINGS, AND STRUTS NEED TO BE REPLACED. AND OF COURSE THE MANUFACTURES WARRANTY HAS EXPIRED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407189June 16, 2011
SUSPENSION:FRONT, STRUCTURE
WEEK AFTER WE BOUGHT THE VEHICLE WE STARTING HEARING A POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. TOOK THE VEHICLE IN THEY LOOKED AND SAID THEY COULDN'T FIND THE PROBLEM. IT WAS STILL DOING IT BROUGHT IT BACK IN AND THEY PUT IT UP ON THE RACK AND THEN TOLD US THAT THE BALL JOINTS WERE BACK AND NEEDED TO BE REPLACE AT OUR COST (805.41) NOW WE HAVE A LEAK FROM THE SUNROOF AND I HAVE WATER STANDING IN THE FLOORBOARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405655June 8, 2011
SUSPENSION:FRONT, STEERING
I AM THE ORIGINAL OWNER OF A 2008 PATRIOT PURCHASED 03-10-08. WHILE ON THE HIGHWAY,I HEARD NOISES FROM THE FRONT END OF MY CAR. THEN I HAD A CALIPER LOCK UP ON MY BACK BRAKE AND I TOOK IT IN TO THE NEAREST MECHANIC. WHEN THE MECHANIC CHECKED OUT THE CAR THEY CALLED THE CAR DEALER BECAUSE I ONLY HAD 29,133 MILES ON THE CAR AND MY OUTSIDE FRONT CONTROL ARM BALL JOINTS WHERE WORN OUT. THE MECHANIC SAID THIS IS ABNORMAL AND WITH SUCH LOW MILEAGE AND SHOULD BE COVERED BY THE DEALER. THE DEALER SAID I WAS NOT COVERED UNDER THE WARRANTY OF 3 YEARS 36,000 MILES. THE DATE OF THIS REPAIR WAS 4-23-11. A LITTLE OVER 1 MONTH OUT OF WARRANTY. THREE WEEKS LATER THE TIE ROD WENT BAD WHILE I WAS ON A TRIP. THE COST OF THESE TWO PROBLEMS WAS OVER $1,000 IN REPAIRS THAT SHOULD NOT HAVE WORN OUT WITH ONLY 29,000 MILES (THIS DOES NOT INCLUDE 2 TIRES I HAD TO REPLACE AND OTHER REPAIRS). THESE PARTS HAD TO HAVE BEEN BAD FOR A WHILE BEFORE I BECAME AWARE OF THE SERIOUS DANGER OF DRIVING WITH BAD BALL JOINTS AND TIE ROD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405672June 8, 2011
SUSPENSION:FRONT
IN MARCH 2011, I BROUGHT MY CAR TO MY REGULAR MECHANIC FOR AN OIL CHANGE AND BASIC INSPECTION OF THE TIRES. EVERYTHING CHECKED OUT FINE. I ASKED HIM HOW THE BRAKES LOOKED, HE DID AN INSPECTION AND FOUND THAT THEY WERE IN REALLY GOOD SHAPE. IN MAY, I NOTICED THAT THERE WAS A WOBBLING OF THE STEERING WHEEL WHEN I NEARED 65 MPH AND WHEN I APPLIED THE BRAKES COMING TO A STOP. I BROUGHT MY CAR BACK TO THE MECHANIC ON MAY 27, 2011 ESPECIALLY WHEN I STARTED TO HEAR A CLANK/CLUNK/LOUD NOISE COMING FROM THE FRONT PASSENGER SIDE OCCURRING WHEN THE CAR ENCOUNTERED A BUMP OR IN MAKING A RIGHT TURN AND ENCOUNTERING A BUMP AT THE SAME TIME. THIS NOISE WAS IN ADDITION TO THE WOBBLING NOW. UPON INSPECTION THE MECHANIC FOUND THAT I NEEDED BRAKES AND ROTORS. THE ROTORS WERE COMPLETELY DESTROYED. THIS MAINTENANCE WAS DONE BUT THE WOBBLING AND LOUD NOISE PERSISTED OCCURRING AT A SPEED OF 50 MPH INSTEAD OF STARTING AT 65 MPH. I BROUGHT THE CAR IN AGAIN FOR ANOTHER INSPECTION AND THE MECHANIC FOUND THAT THE BALL JOINTS AND CONTROL ARMS ON THE FRONT END WERE BAD, THE RIGHT BEING MUCH WORSE THAN THE LEFT. BASICALLY THE BALL JOINTS LOOKED LIKE THEY HAD BEEN ON A CAR WITH 100K MILES ON IT WHEN MY VEHICLE HAS 41K AND IS UNDER 3 YEARS OLD. HE STATED THAT THE FAULTY BALL JOINTS SEEMED TO HAVE CAUSED THE SUDDEN DAMAGE TO THE BRAKES AND ROTORS ESPECIALLY SINCE HE HAD JUST INSPECTED THE BRAKES IN MID MARCH. I SPENT $800 ON BRAKES AND ROTORS AND WILL BE PAYING AN ADDITIONAL $800 FOR THE BALL JOINTS AND CONTROL ARMS TO BE REPLACED ON THE FRONT END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405464June 7, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT STATED THAT THE FRONT SUSPENSION BALL JOINTS FAILED WHILE DRIVING 65 MPH. THE FRONT OF THE VEHICLE STARTED SHAKING, WOBBLING AND PULLING TO ONE SIDE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED BOTH BALL JOINTS AND ARMS. THE FRONT SUSPENSION CONTINUED TO WOBBLE WITHIN TWO WEEKS OF THE REPAIR. THE VEHICLE WAS TAKEN BACK AT THE DEALER FOR INSPECTION AND MORE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 35,925 AND THE CURRENT MILEAGE WAS 36,210.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396857April 19, 2011
STRUCTURE, EXTERIOR LIGHTING
2008 JEEP PATRIOT - DOME LIGHTS ARE LEAKING. IF YOU ARE NOT PAYING ATTENTION TO YOUR VEHICLE AND DON'T NOTICE THE WATER DAMAGE UNTIL IT IS TOO LATE YOU WILL BE PAYING TO GET THE WATER DAMAGE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393117March 28, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT FELL ASLEEP WHILE DRIVING AT AN UNKNOWN SPEED AND LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS FLIPPED THIRTEEN TIMES AS THE ENTIRE ROOF SEPARATED FROM THE VEHICLE. THE CONTACT WAS REPORTED INURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO A SALVAGE LOT. THE CONTACT STATED THAT THE ROOF SEPARATION WAS A SEVERE SAFETY RISK. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10390435March 16, 2011
SUSPENSION:FRONT
LESS THAT 3 YRS OLD AND JUST OVER 44,000 MILES, MY 2008 JEEP PATRIOT'S FRONT BEARINGS & BALL JOINTS ARE BAD. I HAVE NOT DRIVEN THIS VEHICLE HARD BY ANY MEANS, MOSTLY HIGHWAY MILES. I WAS TOLD BY THE DEALERSHIP THAT I COULD LOOSE A WHEEL JUST BY HITTING ONE BAD POTHOLE. THIS IS A VERY SERIOUS SAFETY CONCERN FOR ME & MY CHILDREN, ESPECIALLY SINCE WE TRAVEL AT OVER 55MPH MOST OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380783February 4, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2008 JEEP PATRIOT. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE AND WAS ADVISED THAT THE FRONT BALL JOINTS WERE FAULTY . THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT REAR WHEEL BEARING WAS CORRODED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377904January 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR A ROUTINE OIL CHANGE WHEN THE CONTACT WAS INFORMED THAT THE FRONT BALL JOINTS ON THE DRIVER AND PASSENGER SIDES WERE LOOSE AND NEEDED REPLACING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THE FAILURE. THE DEALER STATED THAT THE BALL JOINTS WERE NO LONGER UNDER WARRANTY AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374939January 6, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2008 JEEP PATRIOT SPORT (NA). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINT ON THE FRONT DRIVER AND PASSENGER SIDE WERE DEFECTIVE. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE CONTACT WAS AWAITING A DECISION FROM THE MANUFACTURER ON WHETHER THEY WOULD ASSIST IN REPAIRS. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369032December 3, 2010
SUSPENSION
2008 JEEP PATRIOT. BAD BALL JOINTS AND TIE RODS. I DRIVE MY VEHICLE ON THE HIGHWAY AND CITY ROADS ONLY. NO OFF ROADING AT ALL. I RECENTLY PURCHASED MY VEHICLE AFTER LEASING IT FOR ALMOST 3 YEARS. AT 40K, JUST 4000 MILES OUT OF THE 3/36 WARRANTY, THE BALL JOINT ON MY DRIVER SIDE NEEDS TO BE REPLACED. OTHER VEHICLES LAST 100K MILES FROM MY RESEARCH, AND THIS IS A MAJOR CONCERN FOR ME. I HAVE CONTACTED CHRYSLER AND RESEARCHED THE WEB AND FOUND THIS TO BE A COMMON COMPLAINT AND ISSUE WITH THE JEEP PATRIOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363992November 4, 2010
SUSPENSION:FRONT
I BROUGHT MY VEHICLE IN FOR NEW TIRES AT 51,000 MILES AND WAS ADVISED THAT MY 2 YEAR OLD JEEP HAD BALL JOINTS THAT ARE DANGEROUSLY WORN. THIS IS PREMATURE AS IT HAS BEEN DRIVEN UNDER NORMAL USE, JUST HIGHER THEN AVERAGE MILES. AS THE WARRANTY FOR THIS PART IS LIMITED TO 3 YEARS 36,000 I AM ON MY OWN, SO I HAVE ORDERED THE PARTS AND WILL DO IT MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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