Jeep Patriot Complaints (2012)

354 consumer complaints on file.

#10478934October 7, 2012
ENGINE
I WAS ON THE LAST STRETCH OF MY TRIP COMING INTO RENO NEVADA ON INTERSTATE 80 WEST AT THE SPEED OF 70 MPH, WHEN OUT OF NO WHERE MY 2012 JEEP PATRIOT SHUT OFF. IT WAS NOT OVER HEATING NO WARNING LIGHTS. I WAS VERY FORTUNATE TO MANEUVER MY VEHICLE SAFELY OFF TO THE SIDE OF THE INTERSTATE WITHOUT AN ACCIDENT OCCURRING. A STATE TROOPER CAME UP FROM BEHIND WITHIN A FEW MINUTES THANKFULLY. HE ASKED ME TO SIT IN HIS VEHICLE WHILE A TOW TRUCK DRIVER WAS CALLED BECAUSE MY VEHICLE WAS NOT IN A SAFE PLACE FROM THE CURVE OF THE MOUNTAIN AND ONGOING TRAFFIC. MY JEEP WOULD NOT START AND WOULD STICK WITH THE KEY ON THE ON START POSITION CONTINUALLY TURNING OVER WITHOUT ENGINE STARTING. IT WAS AFTER HOURS BY THE TIME MY VEHICLE WAS TOWED IN TO A JEEP LITHIA DEALERSHIP. TO MAKE A LONG STORY SHORT, I WAS CALLED TO PICK UP MY JEEP AND THAT THEY COULD NOT FIND NOTHING WRONG WITH IT, AND THAT THE MECHANIC STARTED IT RIGHT UP SEVERAL TIMES. I ASKED IF IT WAS PUT ON THE DIAGNOSTICS MACHINE AND THE SERVICE DEPARTMENT EMPLOYEE SAID YES, THAT IT DID NOT KICK OUT ANY CODES OF ANY PROBLEMS HAPPENING TO IT. I DROVE A COUPLE HOURS MORE INTO CALIFORNIA WITH NO OTHER PROBLEMS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472705August 27, 2012
ENGINE
ON A SATURDAY, MY WIFE WAS ON THE FREEWAY DRIVING ABOUT 70MPH, AWAY FROM HOME, HEAVY TRAFFIC AND 3 KIDS IN THE PATRIOT. THE JEEP LOST ALL POWER (SAW THE RED LIGHTENING BOLT INDICATOR ON THE DASH), THEN STALLED AND SHE HAD TO IMMEDIATELY TRANSITION TO THE EDGE OF THE FREEWAY, WHICH HAD A VERY NARROW SHOULDER. SHE ATTEMPTED FOR AN HOUR AND A HALF TO START THE JEEP. A STATE TROOPER SHOWED UP ADVISED IT WAS UNSAFE FOR THE KIDS. THE TROOPER TOOK THE KIDS TO THE LOCAL CHRYSLER/JEEP DEALER. THE JEEP WAS TAKEN TO LOCAL DEALER. THE SALES MANAGER, AFTER THE JEEP CAME OFF THE TOW TRUCK WAS ABLE TO START THE JEEP. HE SAID MAYBE SHE ACCIDENTALLY ACTIVATED THE 4WD, THEN PROCEEDED TO TAPE IT DOWN AND TOLD HER IF IT RUNS OK ON SUNDAY SHE SHOULD BE OK TO DRIVE HOME. MY WIFE WAS ABLE TO DRIVE THE PATRIOT SUNDAY AND STARTED HOME ON MONDAY. ABOUT 30 MILES FROM HOME IT HAPPENED AGAIN, THE LIGHTENING BOLT, LOST ALL POWER AND IT STALLED. SHE WAS ON THE FREEWAY AT 70MPH AND HAD TO MERGE TO THE SHOULDER WITH MEDIUM TRAFFIC CONDITIONS. SHE TRIED TO START THE PATRIOT FOR 40 MINUTES, IT DID NOT START. WHILE WAITING FOR THE TOW TRUCK A CHP OFFICER STOPPED, STATED AS THE TROOPER HAD PREVIOUSLY, IT WAS UNSAFE FOR THE KIDS TO BE ON THE FREEWAY. HE TOOK THEM TO THE LOCAL CHRYSLER/JEEP DEALER SO THEY WOULD BE SAFE. BOTTOM LINE "THE JEEP LOST ALL POWER (SAW THE RED LIGHTENING BOLT INDICATOR ON THE DASH), THEN STALLED" TWICE IN 3 DAYS. CHRYSLER/JEEP TO DATE HAS STATED, IF THERE ARE NO CODES THERE IS NOTHING THEY CAN DO. THIS VEHICLE IS UNSAFE TO DRIVE AS INDICATED BY MY WIFE'S EXPERIENCE AND 7 OTHER COMPLAINTS LISTED ON THIS SITE. PLEASE DO SOMETHING ABOUT THIS UNSAFE VEHICLE CONDITION BEFORE SOMEBODY GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471732August 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT WAS TRAVELING 20 MPH WHEN BLUE FLAMES AND BLACK SMOKE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT CONFIRMED THAT THE PLASTIC REAR BUMPER CAUGHT ON FIRE. THE VEHICLE WAS NOT DESTROYED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE REAR BUMPER AND CONFIRMED THE FAILURE WAS CAUSED BY A HANGER IN THE MUFFLER THAT WAS TOO CLOSE TO THE BUMPER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,200. ....UPDATED 10/11/12 *BF UPDATED 10/15/2012 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10470121August 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE CRANKSHAFT SENSOR. THE FAILURE HOWEVER, RECURRED TWICE AND THE CRANKSHAFT SENSOR WAS REPLACED TWICE. THE FAILURE RECURRED A THIRD TIME AND THE VEHICLE WAS TAKEN BACK AT THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,100. ..UDATED08-30-12 *BF UPDATED 09/07/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467488July 23, 2012
ENGINE AND ENGINE COOLING
WE WERE DRIVING THE 2012 JEEP PATRIOT FROM MICHIGAN TO NEW MEXICO, HAD JUST CROSSED NM STATE LINE. WE WERE TRAVELING AT 80 MPH ON A 95 DEGREE DAY WHEN THE ENGINE SUDDENLY QUIT CAUSING THE VEHICLE TO STOP ALMOST IMMEDIATELY IN THE MIDDLE OF THE EXPRESSWAY. WE WERE ABLE TO GET INTO THE EXPRESSWAY MEDIAN (BARELY!) AND ATTEMPTED TO RESTART THE VEHICLE--NOTHING! WE HAD NO WARNING LIGHTS OR INDICATIONS OF ANY PROBLEMS WITH THE VEHICLE; IT HAD JUST OVER 1800 MILES ON IT. VEHICLE WAS TOWED TO A NM DEALER WHO TOLD US HE HAD ANOTHER PATRIOT IN THE PRIOR WEEK WITH THE EXACT SAME PROBLEM. DEALER DID NOT KNOW THE "FIX" FOR OUR ENGINE FAILURE --EVEN SUGGESTED WE JUST DRIVE THE CAR (IN THE DESSERTS OF NM) AND IF IT DIED AGAIN WE COULD JUST WAIT UNTIL IT MIGHT RESTART! WE HAD TO LEAVE THE CAR IN CLOVIS, NM AND RENT A CAR TO COMPLETE THE TRIP. THE 2012 JEEP PATRIOT PREVIOUSLY WRITTEN ABOUT HAS HAD A SECOND ENGINE FAILURE AT HIGHWAY SPEEDS. THE CLOVIS, NM CHRYSLER DEALER ASSURED US THE CAR WAS SAFE TO DRIVE AFTER THE FIRST ENGINE FAILURE; WE DROVE THE CAR LESS THAT 250 MILES AND THE ENGINE SUDDENLY DIED ON THE EXPRESSWAY AGAIN! VEHICLE WAS AGAIN TOWED AFTER STRANDING DRIVER IN THE MIDDLE OF NOWHERE. DOES SOMEONE HAVE TO BE KILLED BEFORE CHRYSLER WILL FIX THIS PROBLEM? THERE ARE SEVERAL INCIDENTS REPORTED AT NHSTA BETWEEN MAY AND JULY OF 2012. I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE HAD THIS HAPPEN AND DIDN'T REPORT IT AT NHTSA. PLEASE LET ME KNOW WHAT I CAN DO TO GET THIS RESOLVED--THIS CAR IS A DEATH TRAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466357July 18, 2012
ENGINE
TRAVELING AT 65 MPH ON STATE HIGHWAY IN WYOMING ABOUT AN HOUR OUT OF CASPER WHEN THE ENGINE SHUT DOWN AND WOULD NOT RESTART. TEMPERATURE WAS IN THE 80S AND SKY WAS PARTLY OVERCAST. THERE WAS NO CELL PHONE COVERAGE, BUT A HIGHWAY PATROL OFFICER STOPPED AND ASSISTED. AFTER ABOUT AN HOUR THE ENGINE DID RESTART AND WE WERE ABLE TO TRAVEL ON WITHOUT FURTHER INCIDENT. THIS IS THE SECOND TIME IN A MONTH THAT THE ENGINE HAS SHUT DOWN WITHOUT ANY ASCERTAINABLE REASON. THIS TIME THE TRAFFIC WAS LIGHT AND WE WERE ABLE TO COAST OFF THE TRAVELED PORTION OF THE HIGHWAY. THE FIRST TIME WAS ON INTERSTATE 25 IN UTAH, THE TRAFFIC WAS VERY HEAVY AND WE WERE LUCKY THAT THERE WAS NOT AN ACCIDENT. THE PRIOR TIME THE CAR WOULD NOT RESTART UNTIL THE NEXT DAY AND WAS TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466397July 18, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
CAR ISN'T GETTING ANY FUEL. WHILE TRYING TO ACCELERATE IT SOUNDED LIKE I WAS GOING TO FLOOD IT OUT. IT WOULD ONLY GO 5-10MPH. VERY BAD HESITATION AND SHAKING AND ENGINE LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464745July 9, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE ESC WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,475.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464449July 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS NOT DIAGNOSED BECAUSE THE ENGINE STARTED ON THE FIRST ATTEMPT. THE IDENTICAL FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,300. UPDATED 8/6/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464135July 3, 2012
ENGINE
I-15 OUTSIDE ST. GEORGE, UTAH. OUTSIDE TEMP 110. 4:30 P.M. DRIVING SINCE 11 A.M. DRIVEN 275 MILES ON A FULL TANK OF MID GRADE GAS WITH OVER 1/4 TANK LEFT. ENGINE SHUT DOWN AND WOULD NOT RESTART. TRIED AGAIN SEVERAL TIMES OVER THE NEXT TWO HOURS. ENGINE WOULD CRANK BUT NOT FIRE. TOWED INTO STEPHEN WADE JEEP DEALERSHIP AND LEFT OVERNIGHT. VEHICLE STARTED THE NEXT MORNING. REPAIR SHOP COULD FIND NO PROBLEM. HAVE DRIVEN 600 MORE MILES SINCE THEN WITH NO PROBLEM. THERE WAS NO CRASH BECAUSE WE WERE FORTUNATE TO GET OFF THE ROAD WITHOUT INCIDENT ALTHOUGH TRAFFIC WAS VERY HEAVY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462338June 19, 2012
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DRIVING FROM LAS VEGAS TO PHOENIX, FILLED UP RIGHT BEFORE GETTING ON THE ROAD. WENT APPROXIMATELY 210 MILES AND RAN OUT OF GAS WITH THE FUEL GAUGE SHOWING 1/4 FULL. I WAS ON A TWO LANE ROAD GOING APPROXIMATELY 65-70MPH WITH THE CRUISE CONTROL ON AND IT JUST STOPPED. LUCKILY I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD BECAUSE THERE WERE MANY CARS GOING THE SAME SPEED BEHIND ME AND WAS ABLE TO COAST TO THE TOP OF THE HILL. LUCKILY NO ONE RAN INTO ME COMING OVER THAT HILL, UNLUCKILY I WAS 25 MILES FROM THE CLOSEST TOWN WITH NO CELL RECEPTION AND TEMPERATURES IN THE HIGH 90'S WITH MY 6 YEAR OLD IN THE CAR WITH ME. VEHICLE HAS BEEN TO A DEALER FOUR TIMES FOR THIS ISSUE, THEY DON'T KNOW WHAT IS WRONG. THEY HAVE REPLACED MANY PARTS HOPING THAT THEY FOUND THE PROBLEM. ALSO INFORMED ANOTHER VEHICLE IN CA WITH SAME ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459383May 23, 2012
ENGINE
5/21 1ST, 5/22 2ND, LOSS OF COMPLETE POWER WHILE DRIVING ON HIGHWAY. WHILE DRIVING A WEDDING GIFT OF A NEW 2012 JEEP PATRIOT ON THEIR HONEYMOON CROSS COUNTRY TO THEIR NEW HOME IN CA, THE NEW WEDDING GIFT CAR DIED AT 65 MPH ON OHIO HIGHWAY. FIXED IN OHIO (NEWLEYWEDS LEFT FROM RI), THEY PROCEEDED JOURNEY TO CA. IN ILLINOIS, HIGHWAY DRIVE AGAIN SAME SCENARIO, CAR DIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453199March 27, 2012
SUSPENSION
METALLIC CLUNK HEARD WHEN PULLING OUT OF A PARKING SPOT OT DRIVEWAY (MAKING A Y TURN). METALLIC CLUNK HEARD WHEN PULLING AWAY FROM A Y TURN. DEALER CHECKED BUT COULD NOT DUPLICATE THE PROBLEM. KEPT THE CAR OVERNIGHT BUT STILL COULD NOT DUPLICATE THE PROBLEM. WAS TOLD TO COME BACK WHEN PROBLEM PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440302December 18, 2011
EXTERIOR LIGHTING, STRUCTURE
I CALLED KOON JEEP SALES REP, TO INFORM HIM OF THE LEAK THROUGH THE DOME LIGHT, WANTED KNOW IF I WERE IN AN ACCIDENT! MY JEEP CORPORATE CASE #[XXX], I INFORMED MY JEEP CUSTOMER CARE THAT I WANT OUT OF THE VEHICLE, HE SAID I DIDN'T MEET THE REQUIREMENT, REFERED ME TO BBB AND ATTORNEY STATE GENERAL. THE SUGGESTED PROCESS THROUGH ATTORNEY STATE GENERAL IS TO WRITE A CERTIFIED LETTER WITH SIGNATURE REQUIRED. I CALLED CORPORATE ASKING FOR MAILING ADDRESS, IT COULD NOT BE PROVIDED DUE TO THE DEPARTMENT HANDLING MY CASE WAS CLOSE AND TO CALL BACK MON. 19TH DEC. 2011 I TOOK IT IN FOR SERVICE, THE DRAIN PLUG WAS PINCHED! ASKED IF THE HOOD OF CAR REPLACED, ELECTRICAL WIRING INSPECTED AND ELECTRONICS, OK? DEALER CUSTOMER CARE REP,[XXX], SAID YES, THE GPS IS GARBLED SPEECH AND THE VEHICLE HESITATES WHILE PULLING OFF AND PERIODICALLY WHILE DRIVING AT THIS POINT I'M SEARCHING FOR LEGAL COUNSEL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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