Jeep Patriot Complaints (2011)

326 consumer complaints on file.

#10920521November 1, 2016
TRACTION CONTROL SYSTEM, AIR BAGS
TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE SKID OFF THE ROAD. THE VEHICLE CRASHED INTO A TREE AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ARM, CHEST, LEG, AND FOREHEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE AND LATER TOWED TO AN INSURANCE LOT. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10920646November 1, 2016
POWER TRAIN
VEHICLE HAS 79K MILES. I STARTED MY CAR AND THE CHECK ENGINE LIGHT CAME ON. I PULLED OUT OF THE PARKING LOT WITH NO ISSUES AND SUDDENLY THE CAR SLOWS DOWN AS IF THERE'S NO POWER. ALMOST GOT HIT BECAUSE I COULD NOT SPEED UP. PULLED OVER AND CHECKED THE INTERNET FOR ISSUES. GOOGLED JEEP PATRIOT TRANSMISSION ISSUES AND IT APPEARS AS THOUGH THIS IS A COMMON ISSUE. NUMEROUS COMPLAINTS OF DRIVING ON THE HIGHWAY AND THEN A SUDDEN LOSS OF POWER AND VEHICLE SLOWING TO 20-30 MPH. I BELIEVE THIS IS A MAJOR SAFETY CONCERN BECAUSE OF SUDDEN LOSS OF POWER -- ESPECIALLY AT HIGHWAY SPEEDS! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919863October 28, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE TRANSMISSION INDEPENDENTLY SHIFTED OUT OF FOURTH GEAR INTO NEUTRAL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909752September 26, 2016
POWER TRAIN
I OWN A 2011 JEEP PATRIOT AND THE TRANSMISSION HAS ALREADY GONE OUT! IT HAPPENED IMMEDIATELY. NO WARNING, NOTHING. I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD WINDING NOISE. I COULD NOT ACCELERATE AT ALL. I PULLED OFF THE FREEWAY AND TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON I WAS ABLE TO ACCELERATE, BUT FOR ONLY A MILE OR SO. THEN NO ACCELERATION AND I COULD NOT REVERSE. THE CAR HAS 160K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909406September 23, 2016
UNKNOWN OR OTHER
VEHICLE STALLED WHILE DRIVING & ENGINE TURNED COMPLETELY OFF. THE VEHICLE WAS PLACED IN PARK, THE IGNITION HAD TO BE RESTARTED & PUT BACK INTO DRIVE. AFTER THAT HAPPENED, THE AIR CONDITIONING WAS ON & PROJECTING A SMOKEY SMELL INTO THE CAR. ANOTHER INCIDENT THAT HAPPENED MULTIPLE TIMES WAS THE CAR WAS SHAKING & BRAKES WERE HARD TO PUSH ON WHILE STEERING WAS HARD AS I WAS TURNING ONTO A STREET FROM THE FREEWAY EXIT. WHILE IN MOTION, THE CAR WILL DING AS IT IS TURNING OR GOING STRAIGHT OR PULLING TO A STOP. AS THE CAR WAS TURNING RIGHT, THE STEERING LOCKED & I COULDN'T ACCELERATE. I ROLLED TO A STOP AT THE SIDE OF THE RODE & THE BRAKES WERE HARD TO PUSH ON. THESE ISSUES HAVE OCCURRED ON MULTIPLE OCCASIONS. THE JEEP DEALERSHIP CAN'T FIND THE ISSUE WITH THE CAR. THIS CAR HAS APPROXIMATELY 50,000 MILES. THAT'S ABOUT 10,000 MILES PER YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906776September 15, 2016
ENGINE, POWER TRAIN
WHILE TRAVELING ON A FREEWAY MY INSTRUMENT PANEL LIT UP AND MY CAR LOST ALL POWER. I WAS ABLE TO COAST TO THE SHOULDER. WHEN I LOOKED UP THE PANEL LIGHT MEANINGS IN THE MANUAL, I DETERMINED IT WAS SAFE TO ATTEMPT TO RESTART THE CAR. THE CAR WOULD NOT START. AFTER WAITING FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AND TAKE IT IN TO THE DEALER. THE SERVICE DEPARTMENT ACKNOWLEDGED THE CAR PROBLEM BUT WAS UNABLE TO DUPLICATE IT. AT THE TIME. I HAD THE SAME PROBLEM A FEW OTHER TIMES, MY CAR STALLED IN THE MIDDLE OF AN INTERSECTION AND WOULD NOT RESTART. AGAIN, SERVICE DEPARTMENT IS UNABLE TO DUPLICATE THIS ISSUE. IT USUALLY HAPPENS WHILE DRIVING FOR 40-60 MINUTES APPROX. 70-75 MPH. AFTER COASTING THE VEHICLE TO THE SIDE OF THE ROAD... THE DEALER ADVISED ME THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899169August 29, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. AFTER REFUELING THE VEHICLE, IT RANDOMLY STALLED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY A DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892268August 1, 2016
ENGINE, FUEL/PROPULSION SYSTEM
EVERYTIME I REFUEL MY VEHICLE, THE ENGINE STALLS AT LEAST TWICE UNTIL THE FUEL NEEDLE IS BELOW THE FUEL MARK. I DON'T OVERFILL MY VEHICLE, SO I WONDER WHY IS THIS HAPPENING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888917July 27, 2016
STRUCTURE:BODY
THE FRONT K-MEMBER ON MY JEEP PATRIOT HAS A COMPLETE RUST THRU HOLE THAT COMPRISES THE SAFETY OF THE VEHICLE. THIS IS A KNOWN ISSUE WITH THE MANUFACTURER AND THEY REFUSE TO COVER THIS EVEN THOU THEY HAVE EXTENDED THE WARRANTY FOR OLDER JEEP PATRIOTS TO COVER THIS PROBLEM. ALL JEEP PATRIOTS FROM 2007 THRU 2015 HAVE THE SAME FRONT K-MEMBER PART NUMBER AND YET THEY REFUSE TO DEAL WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885391July 17, 2016
POWER TRAIN
DRIVING DOWN THE INTERSTATE ON A COOL FALL DAY MY TRANSMISSION OVERHEAT LIGHT CAME ON. AFTER SITTING FOR 20 MINUTES I RESTARTED THE ENGINE AND THE LIGHT WENT OFF. THE SAME INCIDENT HAS HAPPENED SEVERAL OTHER TIMES. I TOOK IT IN TO HAVE IT LOOKED AT AND THE DEALERSHIP SAID THAT IS COMMON AND THE JEEP PATRIOT WASN'T MADE TO GO ON LONG TRIPS. THIS IS NOT NORMAL FOR ANY VEHICLE AND I STILL HAVEN'T GOTTEN IT FIXED AND NOW MY WARRANTY IS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883105July 6, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY PATRIOT WITH 108K MILES STALLED AT 75 MPH ON THE HIGHWAY 3X LAST NIGHT ON A 3 HOUR DRIVE. IT ALSO STALLED 4X TIMES TODAY ON MY 10 MIN WAY TO DROP IT OFF AT THE DEALERSHIP. ONCE WHILE IDLING AND 3X WHILE DRIVING AT DIFFERENT SPEEDS. ONCE WHILE I WAS TURNING. I'VE READ ONLINE THAT THIS HAS BEEN HAPPENING QUITE A BIT TO 2011 JEEP PATRIOTS AND EVEN CAUSED A CAR TO BE TOTALLED. PLEASE INVESTIGATE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874025June 13, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SERVICE. THE TECHNICIAN NOTICED THAT THE SUBFRAME WAS SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853558April 5, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE FROM AN UNKNOWN SOURCE BEHIND THE PASSENGER SEAT. THE CONTACT WAS UNSURE IF THE WATER WAS ENTERING FROM THE SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852915April 1, 2016
ELECTRICAL SYSTEM
ON 12/28/2016, THE FRONT PASSENGER WINDOW MOTOR AND MASTER SWITCH WERE REPLACED BY SOUTH POINT CHRYSLER (SP). THEY HAD THE CAR FOR 9 DAYS SINCE THEY ENCOUNTERED AN ELECTRICAL PROBLEM. COINCIDENCE? PROVIDED A RENTAL CAR THRU DUE TO EXTENDED WARRANTY. FROM 1/23/2016 3 ALTERNATORS HAVE BEEN REPLACED AND 2 BATTERIES BY PRECISION TUNE (PT). THE CAR HAS THE SYMPTOMS OF STALLING/DING AND A FEW MINUTES/HOURS LATER IT STARTS. SINCE 3/12/2016 I HAVE TAKEN THE CAR TO THE DEALERSHIP SINCE ELECTRICAL COMPONENTS ARE UNDER EXTENDED WARRANTY AND SECURE NET WARRANTY ONLY PAID A PORTION OF THE ALTERNATOR REPAIR. 3/12-3/16 SP HAD THE CAR AND WERE UNABLE TO REPRODUCE THE SYMPTOMS, AT THIS POINT THE BATTERY WAS REPLACED BROUGHT OVER BY PT. ON 3/20 AFTER BEING ON THE HIGHWAY AND NOW ON A CITY STREET THE CAR DIES AGAIN IN THE MIDDLE OF THE DRIVE. NO RESPONSE, DEAD! I WAS ABLE TO PULL TO THE SIDE, GET OUT OF TRAFFIC LANES AND CLEAR THE RAILROAD TRACKS. I WALK TO MAKE A PHONE CALL TAKES ME ABOUT 15 MIN. TO RETURN AND THE CAR STARTS AGAIN. NOW AT HOME, THE CAR DOES NOT START BACK THROUGH THE EVENING NOR IN THE MORNING BEFORE I TAKE A RIDE TO WORK, SO IT IS TOWED TO PT 3/21, AND ARE ABLE TO START IT WITHOUT PROBLEMS, ALTERNATOR AND BATTERY READINGS, PERFECT . I TAKE IT TO SP ON 3/22-3/26 AND THEY ARE UNABLE TO REPRODUCE SYMPTOMS. ON 3/28 CAR BACK TO SP SINCE I NEED THIS PROBLEM TAKEN CARE OF BECAUSE OF THE DANGEROUS POTENTIAL IT POSES. ON 3/28 I CALL CHRYS, THEY CLAIM WILL BE SENDING A STAR ENGINEER TO LOOK INTO THIS MATTER. ON 3/31 SP WANT TO RETURN THE CAR, UNABLE TO REPRODUCE PROBLEM AND I FIND OUT THAT THEY WERE NOT INFORMED THAT AN ENGINEER WOULD BE LOOKING INTO THE CAR. ON 3/31 AFTER 2 CALLS TO CHRYS. INFORMED ME THAT THE DEALERSHIP IS THE ONE THAT MAKES THE REQUEST TO HAVE A ENGINEER COME AND INSPECT THE CAR. I NEED THE CAR FIXED SINCE IT POSES A DANGER TO ME AND OTHERS, REFUNDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851876March 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ALTERNATOR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE PERSISTED FOUR DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER HOWEVER, THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851904March 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED A COMPLETE LOSS OF POWER. THE ALTERNATOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED AGAIN HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED A THIRD TIME HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. PRIOR TO THIS FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MOTOR AND THE WINDOW WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839497March 2, 2016
SUSPENSION
MY 2011 JEEP PATRIOT WAS PURCHASED NEW IN MID NOVEMBER 2010. IT HAS 42,972 MILES ON IT. I HAD TO REPLACE THE TIRES, ONE WAS WORN CLEAR DOWN ON THE INSIDE. THE TIRE SUPPLIER SAID I NEEDED AN ALIGNMENT. WHEN I WENT IN TO GET AN ALIGNMENT THEY WERE UNABLE TO DO ONE BECAUSE MY BALL JOINTS NEEDED REPLACED. I'VE OWNED THIS VEHICLE (MY FIRST & LAST JEEP) FOR 63 1/2 MONTHS AND DRIVEN IT LESS THAN 677 MILES A MONTH OR LESS THAN 10 MILES PER DAY, I SHOULD NOT BE REPLACING MY BALL JOINTS WITH THESE LOW MILES ON MY CAR! IT IS BAD ENOUGH THAT I WAS TOLD NOT TO EVEN DRIVE MY CAR UNTIL THE PARTS COME IN WHICH IS GOING TO BE ANOTHER 13 DAYS! PLEASE TELL ME HOW THIS IS NORMAL WEAR & TEAR ON A VEHICLE THAT HAS NEVER BEEN OFF ROAD AND HAS NEVER HAD THE 4 WHEEL DRIVE ENGAGED LONGER THAN TO JUST PULL OUT OF SLICK SPOT? PLEASE MAKE THIS RIGHT AND RECALL THE JEEPS THAT ARE HAVING THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837615February 22, 2016
FUEL/PROPULSION SYSTEM
VEHICLE WILL SHUT OFF UNEXPECTEDLY AFTER RUNNING FOR LONG PERIODS OF TIME. LOSS OF POWER STEERING. THISE WOULD HAPPEN AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823317January 31, 2016
VEHICLE SPEED CONTROL
I WAS EXCALLERATING FROM A STOP AT A RED LIGHT THAT HAD JUST TURNED GREEN WHEN HALF WAY THROUGH THE INTERSECTION MY JEEP STAULED. THE TWO VEHICLES BEHIND ME REAR ENDED EACH OTHER. I SLOWLY ROLLED TO MY RIGHT . THE ETC (LIGHTING BOLT SYMBOL) AND ENGINE LIGHT CAME ON. I REPEATED THE PROCESS OF TRYING TO START AND DRIVE A FEW FEET AT A TIME AND REMOVE BATTERY TERMINALS AND CLEAN THEM. THE RPM WOULD DROP VERY FAST AND ENGINE WOULD CUT OUT WHILE IN MOTION . THIS WAS ON VERY BUSY RURAL STREETS. IT SEEM TO HAPPEN DURING ECCELERATION. I MANAGED THE TO MAKE IT HOME BY DRIVING VERY SLOW AND TRYING TO KEEP RPMS AS LOW AS POSSIBLE. AT TIMES THE ENGINE WOULD NOT START UNTIL I DISCONNECTED THE BATTERY THEN RECONNECTED. HAVE A NEW BATTERY, PCV VALVE, AND SAME ISSUES. I BELIEVE THE THROTTLE BODY ASSEMBLIES ON THESE VEHICLES ARE FAULTY AND SUFFER FROM ENGINEERING DESIGN AND WEAK INTERNAL PARTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10819260January 11, 2016
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY THE ENGINE WILL START TO WHINE AND THEN LOSE POWER. SOMETIMES THE TRANSMISSION LIGHT WILL COME ON AND SOMETIMES IT DOES NOT. HAD TO PULL OVER 10 TIMES DURING A TRIP THAT WAS 141 MILES . ONLY 2 OCCUPANTS IN THE CAR WITH NO BAGGAGE OR TOWING. DEFINITELY WAS NOT OVERLOADED AND SPEEDS WERE AROUND 65 MPH THE ENTIRE TRIP. WE DO NOT FEEL SAFE IN THIS CAR ANYMORE AND THIS IS OUR FAMILY TRAVEL CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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