Jeep Grand Cherokee Service Bulletins (2018)
447 manufacturer communications on file.
- October 11, 2019•Document ID: 10168380Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9004148
- Date Added:
- December 2, 2019
- Manufacturer:
- JEEP
SummarySpeaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement.
Associated Products (4)Associated Documents - October 10, 2019•Document ID: 10168448Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 09-003-19
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryGEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
Associated Products (14)Associated Documents - October 4, 2019•Document ID: 10168438Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-016-19 REV. E
- Date Added:
- December 2, 2019
- Manufacturer:
- CHRYSLER
SummaryUAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)Associated Documents - October 3, 2019•Document ID: 10168435Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-019-19 REV. B
- Date Added:
- December 2, 2019
- Manufacturer:
- JEEP
SummaryUGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 2.5. Customers may experience one or more of the following:Russian language missing in the radio setting menu. If the radio is set for Russian language, UConnect displays unknown symbols on the ?Off Road Page?. Could not disable the feature for the heated seat and heated steering wheel turned on automatically at start-up. Radio may reset, turn itself off and then back on again. Radio display screen lockup. Park assist chime will continue to chime after the vehicle is turned off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. Uconnect Live APPs restricted to only MyCar, ecoDrive and Jeep Skills. In addition the following enhancements are included:Russian language enhancements.
Associated Products (1)Associated Documents - October 2, 2019•Document ID: 10168433Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 08-016-19 REV. D
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryUAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth® phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)Associated Documents - August 28, 2019•Document ID: 10166547Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9004128
- Date Added:
- October 28, 2019
- Manufacturer:
- JEEP
SummaryWK SRT Driver Floor Mat Please contact Mark Westemeier at (248) 421-2841 or [email protected] if the following scenario occurs: A customer already has the remedied mat PN 6XU012X9A$ in their vehicle and states they received the mat in the mail from FCA. Customer needs to either ship the recalled mat back to FCA using the return label and packaging that was provided to them or return the recalled mat to the dealer in order to close out the recall.
Associated Products (1)Associated Documents - August 22, 2019•Document ID: 10166589Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 04-001-19
- Date Added:
- October 28, 2019
- Manufacturer:
- DODGE
SummaryPentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
Associated Products (20)2020 Chrysler Pacifica2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Wrangler2020 Ram 15002019 Chrysler Pacifica2019 Dodge Durango2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 15002018 Chrysler Pacifica2018 Dodge Durango2018 Jeep Grand Cherokee2018 Jeep Wrangler2017 Chrysler Pacifica2017 Dodge Durango2017 Jeep Grand Cherokee2016 Dodge Durango2016 Jeep Grand CherokeeAssociated Documents - August 21, 2019•Document ID: 10166588Service Bulletin/Repair InstructionsBACK OVER PREVENTION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-084-19
- Date Added:
- October 28, 2019
- Manufacturer:
- DODGE
SummaryRadio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7) JL only. Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or AndroidAuto® Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.
Associated Products (6)Associated Documents - August 21, 2019•Document ID: 10166544Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE
- Mfr Comm. #:
- 9001934
- Date Added:
- October 28, 2019
- Manufacturer:
- CHRYSLER
SummaryLATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
Associated Products (6)Associated Documents - August 7, 2019•Document ID: 10166537Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003220
- Date Added:
- October 28, 2019
- Manufacturer:
- JEEP
SummaryRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Associated Products (305)2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 285 moreAssociated Documents - May 22, 2019•Document ID: 10162515Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ODFP0522
- Date Added:
- July 15, 2019
- Manufacturer:
- JEEP
SummaryRecall UB3 - Trackhawk Driver Side Floor Mat (Customer Reminder Forum Postings)
Associated Products (1)Associated Documents - May 15, 2019•Document ID: 10162471Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
- Mfr Comm. #:
- 9004036
- Date Added:
- July 15, 2019
- Manufacturer:
- CHRYSLER
SummaryACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Associated Products (33)2019 Chrysler 3002019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Grand Cherokee2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Grand Cherokee2017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Jeep Grand Cherokee2016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Grand Cherokee+ 13 moreAssociated Documents - May 8, 2019•Document ID: 10162467Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
- Mfr Comm. #:
- 9004028
- Date Added:
- July 15, 2019
- Manufacturer:
- JEEP
SummaryMASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.
Associated Products (4)Associated Documents - November 8, 2017•Document ID: 10217494Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- 21-047-17
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. Customers may experience the following:A ?bump? or ?jerk? during a park to driveor park to reverse garage shift immediately after starting the engine.The above symptom/condition can only be duplicated at startup when vehiclehas been shut down for at least 5 minutes. Poor shift quality or ?bump? experienced during or immediatelyafter Engine Stop/Start (ESS) restart.
Associated Products (2)Associated Documents - November 8, 2017•Document ID: 10217463Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- D-17-21
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummaryRadio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
Associated Products (26)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 6 moreAssociated Documents - November 8, 2017•Document ID: 10217451Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 9003293
- Date Added:
- August 8, 2022
- Manufacturer:
- FIAT
SummaryA/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 34 moreAssociated Documents - November 8, 2017•Document ID: 10216313Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN; ENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- 21-047-17
- Date Added:
- July 25, 2022
- Manufacturer:
- DODGE
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience the following: A ?bump? or ?jerk? during a park to drive or park to reverse garage shift immediately after starting the engine. The above symptom/condition can only be duplicated at startup when vehicle has been shut down for at least 5 minutes. Poor shift quality or ?bump? experienced during or immediatelyafter Engine Stop/Start (ESS) restart.
Associated Products (2)Associated Documents - November 8, 2017•Document ID: 10216110Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- 9003293
- Date Added:
- July 25, 2022
- Manufacturer:
- ALFA
SummaryA/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 34 moreAssociated Documents - November 1, 2017•Document ID: 10217448Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 9003815
- Date Added:
- August 8, 2022
- Manufacturer:
- JEEP
SummaryPower Distribution Center For 2018 WK, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.
Associated Products (1)Associated Documents - November 1, 2017•Document ID: 10216107Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 9003815
- Date Added:
- July 25, 2022
- Manufacturer:
- JEEP
SummaryPower Distribution Center For 2018 WK, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.
Associated Products (1)Associated Documents