Jeep Gladiator Complaints (2021)

292 consumer complaints on file.

#11439317November 4, 2021
STEERING
The steering seems like it has a lot of play and when driving you have to do a lot of corrections to keep vehicle in its lane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437911October 23, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
This is the second occurrence I’ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “Service Shifter” warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437450October 20, 2021
STEERING
I purchased a new 2021 Jeep Gladiator Rubicon. The steering wanders at all speeds causing continuous correction of the steering wheel. The vehicle drifts and is potentially a safety hazard. The dealership does not acknowledge there is a problem with the 2021 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435879October 7, 2021
SUSPENSION:FRONT:SHOCK ABSORBER
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 70 MPH on concrete pavement, after transitioning from the concrete pavement to asphalt, the front end of the vehicle bottomed out inadvertently. The contact veered to the side of the road. The contact was able to continue to drive the vehicle at a lower speed. The vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the front shock absorber needed to be replaced. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434148September 23, 2021
POWER TRAIN
Leakage of oil from rear passenger side axle seal. Vehicle was purchased new in March 2021 and leak discovered in September 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434131September 23, 2021
SERVICE BRAKES, STEERING, WHEELS
Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn’t steer straight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433950September 22, 2021
WHEELS
Purchased vehicle 8/20/21. Car was brought into dealership for repairs to the rear axel leaking. This seems to be a huge problem with gladiator trucks and feel this should be considered a recall. The part needed to fix is on back order with no eta date which is even more concerning. I have a brand new car and I have to drive with it not operating at 100%. There is zero reason for this. If the part is on back order with no eta this is clearly happening g to a lot of other gladiator owners. I discovered leak due to Jeep forum. I’m grateful I checked. Jeep needs to address this and not allow defecting vehicles leave assembly. My car only has 1000 miles and leak was discovered around 950 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433890September 21, 2021
POWER TRAIN
Leaking rear passenger axle seal. Axle lubricant is spun all around the inside of the wheel and hub assembly; including break pads and caliper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433884September 21, 2021
POWER TRAIN
Leaking rear axle seal. Needs replacement of entire axle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433564September 20, 2021
SERVICE BRAKES, POWER TRAIN
Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433416September 18, 2021
STEERING, VISIBILITY/WIPER
The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane Inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433113September 15, 2021
STEERING
No single incident to report. Vehicle needs constant re-steering while at highway speeds. Vehicle drifts constantly and needs constant adjustment to stay on road. Have had the vehicle back to the Dealer two times for repairs. Dealer says no fault found. But does agree that there is a defect. Says best case is to wait for a recall on situation. Am an unhappy customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430476August 25, 2021
POWER TRAIN, SERVICE BRAKES
Right rear axle seal leaking fluid onto the brake rotor, caliper, pads and wheel. From research this appears to be a common problem with this model year with numerous owners reporting that dealerships are replacing the entire axle assembly on that side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430400August 24, 2021
POWER TRAIN
Dealer noticed Right rear axel leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430393August 24, 2021
POWER TRAIN, SERVICE BRAKES
Right Rear axle seal is leaking fluid after only 3,500 miles and 3 months of ownership. This axle fluid is leaking onto the brake rotor and the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429795August 19, 2021
POWER TRAIN, SERVICE BRAKES
Rear passenger axle seals in 2021 models are leaking and leaving axle lubricant on brake pads
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428560August 10, 2021
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2021 Jeep Gladiator. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a failure with the occupant classification module which produced fault code: B2122-00. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 3,153.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427986August 6, 2021
POWER TRAIN
RIGHT REAR AXLE LEAK AT 200 MILES, leaking behind the wheel from the axle housing down on the brake shield and into the wheel rim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426759July 28, 2021
POWER TRAIN
Jeep is seeing a common issue with the passenger side rear axle seal leaking which is then leaking onto the brake and could cause a potential safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421658June 21, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2021 Jeep Gladiator. The contact stated while driving at 70 mph, a rock flew and hit the window causing the windshield to crack on the passenger side. The vehicle was taken to a glass repair shop where it was diagnosed with the windshield needing to be replaced. The vehicle was repaired but the failure recurred a week later causing the windshield to crack down the middle. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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