Jeep Commander Complaints (2007)

1,035 consumer complaints on file.

#10210402November 30, 2007
ENGINE AND ENGINE COOLING
ON APPROXIMATELY 6 OCCASIONS WHILE DRIVING MY 2007 JEEP COMMANDER, THE VEHICLE HAS UNEXPECTEDLY JUST SHUT OFF COMPLETELY, STEERING WHEEL LOCKS SO YOU CAN'T STEER AND IT IS VERY SCARY. ESPECIALLY SINCE I HAVE A 4 YEAR OLD DAUGHTER WHO WAS RIDING WITH ME ON ONE OCCASION. I AM NOW READING ONLINE OF MANY PEOPLE WITH THIS CAR WHO HAVE THE SAME EXPERIENCE. THE DEALER TOLD ME THEY REPROGRAMMED THE COMPUTER, BUT I AM TERRIFIED TO DRIVE MY NEW CAR. DEALER ALSO INDICATED THEY ARE NOT GETTING A LOT OF COOPERATION FROM THE MANUFACTURER ON THIS ONE (AS INTERNET ENTRIES FROM OTHERS INDICATE AS WELL). THIS IS EXTREMELY DANGEROUS. IT ALSO HAPPENED TO ME WHILE I WAS DRIVING ON I-75 AT ABOUT 70 MPH. AGAIN, THE WHOLE CAR SHUTS OFF AND YOU CAN'T STEER. SOMETHING NEEDS TO BE DONE IMMEDIATELY BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207259October 29, 2007
ENGINE AND ENGINE COOLING
ENGINE STALL WHILE DRIVING AT 45MPH. I WAS ABLE TO PULL INTO GRASS AND RESTART. SYSTEM SEEMED TO RESET BY TURNING KEY OFF, THEN BACK ON. NOTHING UNIQUE ABOUT DAY, SUNNY AND 65 AT 3PM EST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206566October 22, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2006 JEEP COMMANDER WHICH I PURCHASED NEW. I'VE HAD THE VEHICLE FOR A YEAR AND HAVE 33,000. THE TRUCK HAS STALLED AT LEAST 5 TIMES. THERE'S NO WARNING AND IT JUST SHUTS OFF! I CONTACTED THE DEALERSHIP AND THEY STATED THEY HAVE NOTHING IN THEIR DATA BASE. I DON'T UNDERSTAND HOW THAT'S POSSIBLE CONSIDERING ALL OF THESE E-MAILS. I THOUGHT IT WAS JUST ME AND BEING A GIRL I DIDN'T KNOW WHAT I WAS TALKING ABOUT. BOTTOM LINE, I HAVE A CAR THEY CAN'T FIX AND I DON'T WANT TO DRIVE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205930October 17, 2007
ENGINE AND ENGINE COOLING
ENGINE STALLED WHILE DRIVING AT APPROXIMATELY 45 MPH. TURNED THE KEY TO OFF AND RESTARTED. 2007 JEEP COMMANDER LIMITED WITH 5.7 HEMI MDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205160October 7, 2007
ENGINE AND ENGINE COOLING
WHILE DRIVING AT APPROXIMATE SPEEDS OF 30-40 MPH, OUR 2007 JEEP COMMANDER SUDDENLY LOST POWER, SHUTTING DOWN THE ENGINE AND POWER STEERING. WE WERE ABLE TO PULL TO THE SIDE, TURN THE CAR OFF AND RESTART. THE PROBLEM HAPPENED AGAIN APPROX. 25 MINUTES LATER. I AM 4 1/2 MONTHS PREGNANT WITH TWINS AND NO LONGER FEEL SAFE DRIVING THIS CAR. WE KNOW OF AT LEAST THREE OTHER JEEP OWNERS WHO REPORTED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204619October 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE DRIVING APPROXIMATELY 45MPH, THE VEHICLE SHUT OFF WHILE MAKING A LEFT TURN. THE WEATHER WAS NOT A FACTOR. THE POWER STEERING AND POWER BRAKES FAILED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS RESTARTED AFTER ONE MINUTE. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 2,143.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204257September 27, 2007
STRUCTURE:BODY:DOOR, VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:WINDSHIELD
I JUST LEASED A 2007 JEEP CHEROKEE IN MARCH OF '07. AND, IT DRIVES WONDERFULLY! HOWEVER, I'VE NOTICED A FEW (GLITCHES) CONCERNS LATELY WITH THIS VEHICLE. I HAVE MAJOR LEAKS IN MY SIDE RAILS RIGHT ABOVE THE DASHBOARD WHEN IT RAINS. I BELIEVE THIS IS BECAUSE OF HOW THE INSULATION WAS DONE ON THE ACTUAL ROOF AS WELL AS THE DOORS. I'VE ALSO NOTICED MY PASSENGER WINDOW STICKING WHILE LOWERING THE WINDOW OR RAISING THE WINDOW. AND, MY WINDSHIELD SEEMS TO BE GLISTENING NOW -- I'M THINKING THAT THOSE GLISTENING SMALL CRACKS WILL TRULY TURN INTO MAJOR PROBLEMS LONG-TERM! I AM CURRENTLY LEASING AND WAS SERIOUSLY DECIDING TO PURCHASE THIS VEHICLE. BUT, WITH MY CONCERNS LISTED I'M NOT SURE HOW LONG THIS JEEP COMMANDER WILL LAST ME FINANCIALLY. HOPEFULLY THESE PROBLEMS WILL BE RECALLED AND MAYBE MY DECISION TO PURCHASE WILL CHANGE. I'M SURE THAT THESE PROBLEMS ARE NOT JUST AFFECTING ME. WE'LL SEE WHAT HAPPENS. HOPEFULLY YOU CAN HELP! HAVE A NICE DAY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203652September 21, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
BRAKES FAILED TWICE SINCE PURCHASING VEHICLE IN APRIL. ONCE WITH MY WIFE DRIVING AND ONCE WITH ME WHICH I WILL DESCRIBE HERE: DRIVING UPHILL AT ABOUT 35 MPH AND TRAFFIC LIGHT AT TOP OF HILL TURNED RED. REMOVED RIGHT FOOT FROM ACCELERATOR AND PUSHED ON BRAKE PEDAL. THE PEDAL FELT VERY STIFF AND DID NOT TRAVEL THE NORMAL DISTANCE. BRAKES DID NOT ENGAGE REGARDLESS OF HOW HARD I PRESSED ON PEDAL. HAD TO SWERVE TO SHOULDER. AFTER ABOUT 3 SECONDS THE BRAKES KICKED IN MY LOCKING UP ALL 4 TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203658September 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 15 MPH, THE CONTACT LOST STEERING ABILITY AND THE INSTRUMENT PANEL DIMMED. THE VEHICLE WAS TURNED OFF AND RESTARTED TO REGAIN POWER AND STEERING ABILITY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203262September 17, 2007
ENGINE AND ENGINE COOLING
WHILE DRIVING OUR PRACTICALLY NEW FAMILY 2007 JEEP COMMANDER THE ENGINE STALLED, AT HIGHWAY SPEED (70 MPH +). I PULLED TO THE SHOULDER; AND RE-STARTED THE JEEP. I DROVE ABOUT 40 MILES, AND W/O WARNING THE JEEP STALLED AGAIN. IT ALSO STALLED A FEW DAYS LATER, AS I DROVE AT CITY SPEED (30 MPH). EVERY THING APPEARED TO BE NORMAL DURING THESE OCCURRENCES -- NO WARNING LIGHTS OR BEEPS. WHEN MY HUSBAND AND I RETURNED FROM THE TRIP, WE TOOK THE JEEP TO THE DEALER. THEY KEPT THE JEEP 6 DAYS. THE SERVICE DEPARTMENT REP. SAID THE ENGINEERS WERE UNABLE TO DUPLICATE THE PROBLEM, THAT EVERY THING CHECKED OUT OKAY. THE REP DID SAY THAT CHRYSLER IS AWARE OF THE PROBLEM BUT DO NOT HAVE A FIX, HOWEVER HE WAS ADVISED TO RELEASE THE JEEP TO US. WE OBJECTED TO TAKING THE JEEP AND THE DEALER WORKED OUT AN ACCEPTABLE DEAL ON ANOTHER MODEL. WE BOUGHT THE JEEP NEW, 3 MONTHS BEFORE THE INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202563September 11, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. ON SEPTEMBER 10, 2007, WHILE DRIVING 70 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CRUISE CONTROL WAS ENGAGED AT THE TIME OF THE FAILURE. THE CONTACT STATED THAT SHE WAS DECELERATING AND THE WHEELS AND BRAKES LOCKED UP SIMULTANEOUSLY. THE VEHICLE RESTARTED APPROXIMATELY 15 MINUTES LATER. ANOTHER FAILURE OCCURRED WHEN SHE PLACED THE VEHICLE IN REVERSE. SHE STATED THAT THE VEHICLE FAILED TO MOVE WHILE THE GEAR WAS IN REVERSE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FUEL PUMP FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALER. THE CONTACT ONLY HAD THE VEHICLE FOR THIRTY DAYS BEFORE THE FAILURES BEGAN. THE CURRENT AND FAILURE MILEAGES WERE 2,436. UPDATED 09/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202150September 7, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTED INTO FIFTH GEAR. THE VEHICLE FAILED TO RESPOND WHEN THE CONTACT ATTEMPTED TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER LOCKS TOO EARLY. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 13,000. UPDATED 01-15-08. *KB THE CONSUMER STATED THERE WAS AN AGGRESSIVE VIBRATION BETWEEN THE SPEEDS OF 40-50 MPH. THE DEALER WAS UNABLE TO RECTIFY THE PROBLEM, BUT DID ACKNOWLEDGED THERE WAS A VIBRATION. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201756September 4, 2007
ENGINE AND ENGINE COOLING:ENGINE
PURCHASED A NEW 2007 JEEP COMMANDER 4X4 ROCKY MOUNTAIN EDITION ON 9/3/2007 3:00PM CST. 18 MILES DRIVEN OFF LOT WHILE DRIVING 25 MILES LATER ENGINE STALLED AND CHOKED AT STOPLIGHTS. STALLING WITH VERY ROUGH IDLING WHILE BRAKE APPLIED. I PULLED OVER OPENED THE HOOD AND THERE WAS SMOKE AND BURNING SMELL. TURNED OFF VEHICLE CALLED DEALER RESTARTED ENGINE CONTINUED ROUGH IDLE AND NOW THE ENGINE LIGHT WAS ON. I WENT BACK TO THE DEALER AND RETURNED THE VEHICLE AND CANCELLED MY CONTRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201178August 29, 2007
ENGINE AND ENGINE COOLING
I BOUGHT A NEW JEEP COMMANDER '07 A MONTH AGO AND IT STALLS AT RANDOM WHILE DRIVING. EITHER ON THE HIGHWAY OR WHEREVER, IT HESITATES AND STALLS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199662August 15, 2007
ENGINE AND ENGINE COOLING
ENGINE STALLED TWICE WHILE THE VEHICLE WAS IN MOTION CAUSING THE LOSS OF POWER STEERING AND POWER BRAKES. THIS LED TO A LOSS OF CONTROL THAT REQUIRED THE VEHICLE TO PULL OFF THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199552August 14, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 15 MPH, THE VEHICLE WOULD SHUT OFF IF THE KEY WAS TOUCHED OR STRUCK. THE VEHICLE WOULD ONLY RESTART BY COMING TO A STOP AND SHUTTING IT OFF. THE DEALER REPLACED THE IGNITION SWITCH, HOWEVER, THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 5,600 AND CURRENT MILEAGE WAS 5,756.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199340August 12, 2007
SEATS:MID/REAR ASSEMBLY
I AM A CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN. I ATTEMPTED AN INSTALL OF TWO BRITAX MARATHON CHILD RESTRAINTS (FORWARD-FACING) INTO THE OUTBOARD SECOND-ROW SEATING POSITIONS OF A 2007 JEEP COMMANDER. THE HEADRESTS IN THOSE SEATING POSITIONS SLANT FORWARD AND DO NOT ALLOW THE CHILD RESTRAINTS TO LAY FLAT AGAINST THE VEHICLE SEAT BACK. THE HEADRESTS ARE NOT DESIGNED TO BE REMOVED AND WILL NOT FOLD BACK (IF REMOVED, TWO METAL SPIKES STICK OUT VERTICALLY FROM THE VEHICLE SEAT BACK). I BELIEVE THIS ARRANGEMENT MAY BE THE CAUSE OF INCORRECT FORWARD-FACING CHILD SEAT INSTALLATIONS IN 100% OF ATTEMPTS IN THIS MODEL OF VEHICLE. I DO NOT KNOW WHAT OTHER JEEP MODELS HAVE THE SAME HEADREST SETUP. I HAVE CONTACTED JEEP CUSTOMER SERVICE, BUT THEY ARE UNABLE TO ANSWER TECHNICAL QUESTIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198961August 9, 2007
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CURRENT AND FAILURE MILEAGES WERE 5,000. THE VEHICLE WAS PARKED FOR TWO DAYS. WHEN THE CONTACT RETURNED TO HIS VEHICLE IT WAS FLOODED WITH WATER FROM THE RAIN. THE VEHICLE HAD NOT BEEN LOOKED AT BY A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198674August 6, 2007
ENGINE AND ENGINE COOLING
MY HUSBAND AND I HAD JUST BOUGHT OUR FIRST NEW VEHICLE A 2007 JEEP COMMANDER. IT ONLY HAD 65 MI. OR SO ON IT WHEN WE BOUGHT IT. I ABSOLUTELY LOVED IT. THEN ALL OF A SUDDEN WHEN I WAS PULLING INTO A PARKING SPOT WITH MY 20 MONTH OLD LITTLE GIRL MY CAR STALLED. I ALMOST HIT A LINCOLN NAVIGATOR! I WENT TO THE CAR DEALERSHIP AND THEY SAID THEY COULDN'T FIND A PROBLEM. THAT WAS AT 1400 MILES! THEN AT 3700 MI. I WAS IDLING AT A RED LIGHT AND MY CAR STARTING SHAKING REALLY BAD! THEN I ACCIDENTALLY PUT MY CAR IN 4TH GEAR AND THEN IT WOULDN'T GO BACK INTO DRIVE. IT HAS BEEN AN AWFUL EXPERIENCE OWNING THIS COMMANDER! THE CAR DEALERSHIP ALSO TOLD ME THE SEATS WERE STAIN RESISTANT AND THEY ARE NOT BY ANY MEANS I HAVE TAKEN MY CAR UP CLOSE TO 15 TIMES TO HAVE APPLE JUICE TAKEN OUT OF MY "STAIN PROOF" CLOTH SEATS. I WOULD NOT RECOMMEND THIS CAR TO ANYONE!!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198531August 5, 2007
VISIBILITY:WINDSHIELD
WINDSHIELD STARTED CRACKING FROM TOP EDGE ON PASSENGER SIDE, ABOUT 5 INCHES FROM THE SIDE, FOR NO APPARENT REASON. NO EVIDENCE OF A CHIP AND NO ROCK HIT THE WINDSHIELD AS FAR AS WE KNOW. THIS HAPPENED ON A RENTAL CAR SO IT'S POSSIBLE THAT THE CRACK WAS ALREADY STARTED WHEN WE PICKED UP THE CAR AND WE DIDN'T SEE IT - THERE'S A SMALL PORTION OF THE GLASS THAT IS BLACK AT THE TOP SO WE WOULDN'T HAVE BEEN ABLE TO SEE THE CRACK IN THIS AREA IF IT WAS ALREADY THERE. THE CRACK SPREAD DOWN A COUPLE OF INCHES FROM THE BLACK AREA AND THEN STARTED ACROSS THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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