Jeep Commander Complaints (2006)

1,782 consumer complaints on file.

#10525638July 18, 2013
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND COULD NOT BE UTILIZED TO OPEN THE DOORS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525196July 16, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE COMPLETELY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION AND WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC. THE CONTACT WAS INFORMED THAT THE THROTTLE POSITION AND EXHAUST SENSORS HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 131,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524764July 14, 2013
SEAT BELTS
THE 2ND ROW SEAT BELTS ARE UNABLE TO LATCH PROPERLY. NOW 4 SEAT BELTS IN JEEP DO NOT LATCH PROPERLY. THIS IS A MAJOR SAFETY HAZARD AND SHOULD HAVE A RECALL. ALL AUTO COMPANIES SHOULD BACK THEIR PRODUCT AND REPAIR SEAT BELTS. NOT TO MENTION SEVERAL OF THE INTERIOR DOOR HANDLES HAVE BUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524631July 13, 2013
STRUCTURE, POWER TRAIN
I THINK IT WAS AROUND APRIL 20TH, I WOULD HAVE TO CHECK THE DATE FOR SURE..WE WERE DRIVING DOWN THE INTERSTATE DOING ABOUT 70 MPH AND THE VEH STARTED LOSING POWER.. IT MADE A TERRIBLE NOISE , SOUNDED IF YOU WERE ON THE SIDE OF THE HIGHWAY AND IT WAS VIBRATING TERRIBLE. IT HAS A TERRIBLE SMELL TOO IT AND LOST TOTAL POWER AND HAD TO PULL OVER. MY HUSBAND GOT OUT AND LOOKED AND THERE WAS OIL POURING OUT OF THE REAR END. THE CAR WOULD HARDLY MOVE AT ALL. WE HAD IT TOWED TO THE DEALERSHIP AND THEY ADVISED THE THE REAR DIFFERENTIAL WENT OUT. THE JEEP HAD 62000 ON IT AND LOOKS AND ROAD LIKE A BRAND NEW CAR TILL THEN. WE HAD THAT REPAIRED 750.00 COST. NOWWWWWWWW WE HAVE A TERRIBLE LEAK NOT SURE WHERE IT IS COMING FROM, WHEN IT RAINS WE GET 3 INCHES OF WATER IN THE DRIVERS SIDE FLOOR BOARD, IT LEAKED SO BAD THE WIRING IS SHORTING OUT NOW. THE CARPET IS GETTING MOLDED AND HAS A BAD SMELL TOO IT. WE CAN NOT FIND THE LEAK WHAT SO EVER AND IT IS GETTING RATHER FRUSTRATING HAVING TO HAVE YOUR FEET IN 3 INCHES OF WATER WHEN TRYING TO DRIVE. THE SPEAKERS ON THE LEFT SIDE IF SHORTED OUT ON THE SATELLITE RADIO BUT WILL WORK FINE ON CD'S OR AM FM. THE AIR CONDITION NOW ONLY WORKS GOOD ON THE DRIVERS SIDE AND IS WARM ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524352July 11, 2013
ELECTRICAL SYSTEM, POWER TRAIN
I RECEIVED A RECALL NOTICE ABOUT A WEEK PRIOR TO THIS INCIDENT FOR NH23. IT STATED THERE WERE NO PARTS TO REPAIR IT AND TO PUT THE EMERGENCY BRAKE ON WHILE THE VEHICLE IS IN PARK IN THE MEANTIME WHICH I DID. ON JULY 3RD- I TOOK MY DAUGHTER TO THE BMV TO TAKE HER ROAD TEST IN MY JEEP. THE OFFICER AND MY CHILD STATED THAT THE CAR WAS MALFUNCTIONING AND NOT SAFE TO TEST IN. WE HAD NO PROBLEM ON THE WAY THERE. I WENT OUT TO SEE WHAT COULD BE WRONG AND THE VEHICLE WAS SURGING LOUDLY AND "JUMPING" IN PLACE. IT WOULD NOT SWITCH GEARS EITHER SO IT COULD NOT BE DRIVEN. I HAD IT TOWED TO MY MECHANIC AND WAS TOLD MY TRANSMISSION WAS GONE. I CALLED THE RECALL NUMBER AND SPOKE TO [XXX] WHO TOLD ME THAT A SOFTWARE GLITCH WOULD'VE PREVENTED THIS PROBLEM FROM BEING DIAGNOSED AND TO HAVE IT TOWED TO GANLEY CHRYSLER IN BEDFORD, OH. I LEARNED ON 7/9 WHEN MIKE A SERVICE TECH THERE CALLED ME REQUESTING $936 TO OPEN THE TRANSMISSION. "IT'S A BROKEN PART IN THE TRANSMISSION." I ASKED HIM IF IT WAS RELATED TO THE TCA. HE SAID, "WHAT'S THAT? LET ME LOOK IT UP." HE THEN STATED, "NO. THAT'S JUST A PIECE THAT IS USED TO PROGRAM THE CAR. IT HAS NOTHING TO DO WITH IT." I CALLED CHRYSLER BACK AND SPOKE WITH [XXX]. I GAVE HER THE BACKGROUND INFO AND SHE CALLED MIKE. SHE TOLD ME "IT HAS NOTHING TO DO WITH THE RECALL." THE DEALERSHIP DID NOT KNOW TO DIAGNOSE MY CAR ONCE IT WAS DROPPED OF THERE. AFTER SPEAKING WITH THE REPRESENTATIVE INSTEAD OF DOING A THOROUGH CHECK THEY MAINTAINED THAT THE PROBLEM IS THAT THERE IS A BROKEN PART IN THE TRANSMISSION AND IT IS NOT R/T TO THE TRANSFER CASE ACTUATOR. EVEN THOUGH THE TCA GOING BAD CAN CAUSE THE TRANSMISSION TO ??GO BAD?? OR BREAK. I FIRMLY BELIEVE IT COULD NOT BE APPROPRIATELY DIAGNOSED D/T A SOFTWARE GLITCH AND THAT THE TCA NEEDED REPLACING AND THE DEALER DID NOT HAVE THE PARTS AS THE RECALL STATED. WHY THEN SHOULD I PAY FOR THE REPAIRS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522927July 2, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT BOTH REAR DOORS AND THE PASSENGER'S SIDE FRONT DOOR HANDLES WERE FRACTURED. AS A RESULT, THE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522538July 1, 2013
STRUCTURE:BODY:DOOR
LIKE MANY OTHER CONSUMERS THAT OWN THIS VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE HOUSING CRACKED AND BROKE. THIS CREATES A SIGNIFICANT SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522396June 29, 2013
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING AND THE CAR ENGINE LIGHT CAME ON AND THEN THE CAR STARTED TO LOSE ACCELERATING AT 60 MPH AND I HAD TO PULL TO THE SIDE OF THE RIDE AND RE START THE CAR AND I WAS ON THE FREEWAY GOING TO WORK WHICH IS VERY DANGEROUS CAN SOMEONE PLEASE HELP THIS IS THE CAR THAT I USE EVERYDAY TO GO TO WORK AND I ONLY HAD JUST CAR FOR ALMOST 2 YEARS AND WHEN I PURCHASE A CAR I EXPECT THAT IT WILL LAST FOR ME WHILE I'M MAKING THE PAYMENTS AND I HAVE 3 MORE YEARS TO PAY ON THE CAR I DON'T KNOW WHAT TO DO ABOUT THE ISSUE. I HAVE LET THE DEALERSHIP ONLY WORK ON MY CAR SINCE I PURCHASE THE VEHICLE. CHRYSLER PERFORMS ALL MY OILS CHANGES TUNE UP AND EVERYTHING THAT I NEED TO HAVE DOWN AND ITS NOT FAIR THAT THE TRUCK WAS DISCONTINUE I FEEL LIKE THE COMPANY KNOWS THAT THE TRUCK IS HAVING THE PROBLEMS AND NOBODY WANTS TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522034June 27, 2013
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
ON THE EVENING OF 5/04/2013 WHILE DRIVING ON THE HIGHWAY AT A RATE OF BETWEEN 65 & 70 MPH MY HEADLIGHTS ALONG WITH MY ENTIRE DASHBOARD AND INSTRUMENT PANEL BEGIN FLICKERING AND EVENTUALLY WENT OUT! I PULLED OVER TURNED THE ENGINE OFF AND RESTARTED IT THE HEADLIGHT CAME ON IMMEDIATELY, HOWEVER THE INSTRUMENT PANEL FLICKERED FOR A BIT THEN EVENTUALLY ILLUMINATED. WENT INTO AUTOZONE (@#$%) GOT A READING, WAS TOLD IT WAS A MINOR ISSUE AND TO GET IT CHECKED OUT. A COUPLE DAYS GO BY REALLY NOT DRIVING IT MUCH A LITTLE NERVOUS, HOWEVER WHEN STARTING THE VEHICLE NONE OF THE INSTRUMENT PANEL IS WORKING, THY TACHOMETER NEEDLE, THE SPEEDOMETER NOTHING, HOWEVER THE ENGINE WAS RUNNING AND IT WOULD SHIFT IN AND OUT OF GEAR, BUT IT WOULD JERK AND STALL AND WHENEVER I TRIED TO MAKE A LEFT OR RIGHT TURN THE BRAKES WOULD GRIND AND SCREECH! "YITES" THANK GOD, WE HAVE ANOTHER VEHICLE! ANYWAY I CALLED A LOCAL CHRYSLER DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO BE CHARGED A DIAGNOSTIC FEE OF $130.00 FOR EACH COMPONENT TESTED??? REALLY! ANYWAY IT GETS BETTER I CALLED CHRYSLER-JEEP MANUFACTURER AND THEY TOLD ME THAT ALTHOUGH MY CAR WAS DOING EXACTLY WHAT MILLIONS OF OTHER RECALLED COMMANDERS MADE IN THE SAME YEAR 2006 WERE DOING, MY "VIN" NUMBER WASN'T ON THE RECALL LIST, GOOOOO FIGURE! SO YEAH, ALTHOUGH MY JEEP SHIFTS IN AND OUT OF GEAR ON THE HIGHWAY, CLUSTER BOARD AND HEADLIGHTS FLICKER OFF AND IT STALLS LIKE IT GOING TO SHUT OFF! NO CIGAR! I GUESS I'LL BRING TO WHERE I PURCHASED IT FROM AND USE MY "MAX CARE WARRANTY" GOD GIVE ME THE STRENGTH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522078June 27, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE STARTER. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521698June 25, 2013
STRUCTURE:BODY:DOOR
INTERIOR DOOR HANDLE HOUSING ON ALL 4 DOORS BECOMES EXTREMELY BRITTLE AND CRACKS. WHEN THIS HAPPENS THE DOOR HANDLES BECOME UNUSABLE FROM INSIDE WHILE PARKED. TO EXIT THE VEHICLE ONE MUST USE EXTERNAL HANDLE TO EASILY OPEN THE DOOR WHEN STOPPED. AFTER BREAKAGE, DOORS TEND TO OPEN WITH PRESSURE, FROM LEG, ON THE HANDLE WHILE CAR IS MOVING. REPLACEMENT OF THE ENTIRE INTERIOR DOOR PANEL IS REQUIRE TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520632June 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520745June 19, 2013
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES EASILY BREAK INSIDE OF THE JEEP COMMANDERS. IF IT DOES BREAK, GETTING OUT OF THE CAR IN AN ACCIDENT OR OTHER EMERGENCY MAY NOT BE POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520461June 18, 2013
ELECTRICAL SYSTEM
A/C BLOWER MOTOR AND RESISTOR KEEPS FAILING. ORIGINAL FAILURE ON 9/4/2008, REPLACED BLOWER MOTOR AND RESISTOR, MILEAGE 57771. FAILURE # 2, 5/18/2009, SAME FAILURE, BLOWER MOTOR REPLACED, MILEAGE 64773. FAILURE # 3, 6/1/2012, MILEAGE 115274, BLOWER MOTOR AND RESISTOR REPLACED, ALSO PAID FOR "NEW BAFFLE SCREEN" PER JEEP, A DESIGN FLAW AND DEBRIS COMING IN AND GETTING LODGED IN AC MOTOR FAN BLADES, WOULD CORRECT PROBLEM FROM HAPPENING AGAIN. I PAID FOR 1/2 OF THE PARTS AS I WAS OUT OF WARRANTY, BUT WAS GIVEN A "GOODWILL REPAIR" CREDIT ON LABOR FROM DEALER AND $100 REFUND FROM CD FOR PARTS ON THIS REPAIR, MILEAGE 115274. FAILURE # 4, 11/19/2012, SAME FAILURE, BLOWER MOTOR, EXCEPT THIS TIME, BLOWER MOTOR SMOKED, ELECTRICAL BURN AND SMOKE INSIDE VEHICLE, I HAD TO EVACUATE MY VEHICLE ON SIDE OF FREEWAY, MIND YOU I AM DISABLED WITH SERVICE DOG. DEALER COVERED REPAIR WITH THEIR OWN PARTS AND REPAIR WARRANTY. FAILURE # 5, 4/30/2013, MILEAGE 131318,.....CURRENT STATUS, WAITING REPAIR....BECAUSE IT IS FAILING INTERMITTENTLY, ONLY LOW AIR SETTING, AND NOT OTHERS, LITHIA DEALER REQUESTING I WAIT UNTIL COMPLETE FAILURE, WHICH I FIND UNSAFE. I HAVE CALLED JEEP AND TOLD THEM THAT IF THIS HAPPENS AGAIN, I WILL FILE A LAWSUIT, THIS IS A "UNSAFE" PROBLEM FOR IT'S CONSUMERS. IT HAS YET TO COMPLETELY FAIL, BUT PREVIOUS PROBLEMS TELL ME IT'S ONLY A MATTER OF TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10519957June 15, 2013
STRUCTURE:BODY:DOOR
REAR DRIVER SIDE INTERIOR DOOR HANDLE SHATTERED WHEN DOOR HANDLE WAS PULLED. DOOR HANDLED WAS PULLED ON BY AN 8-YEAR OLD FEMALE WITHOUT EXCESSIVE FORCE. 15JUN2013, DRIVER DOOR HANDLE SHATTERED WHEN ATTEMPT TO OPEN WAS MADE, AGAIN WITHOUT EXCESSIVE FORCE. IF VEHICLE IS VEHICLE IS IN A COLLISION WHERE ELECTRICAL SYSTEM FAILS AND THERE IS A FIRE, LIKELIHOOD OF OCCUPANT SURVIVAL IS LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519730June 13, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WE HAVE CALLED JEEP TO LET THEM KNOW WHAT IS GOING ON WITH THE VEHICLE. THE COMPUTER TO THE TRANSMISSION IS PUTTING IN GEARS THAT ARE NOT CORRECT. SOMETIMES U CAN LET GAS GO AND JEEP WILL BE RUNNING 20 TO 30 MILES ON ITS OWN. ALSO YESTERDAY I PUT THE JEEP ON NEUTRAL AND IT WENT REVERSE REAL FAST ABOUT 15 MILES. THE JEEP WAS LEVEL SO NO EXCUSE WHY IT SHOULD BE GOING BACKWARDS ON NEUTRAL. I HAVE CALLED JEEP AND LET THEM KNOW AND THEY TELL ME I HAVE TO TAKE IT TO GET FIXED. I DON'T HAVE THE MONEY TO DO THIS RIGHT NOW. THIS CAN REALLY CAUSE A ACCIDENT IF SOMEONE WAS IN THE BACK OF MY JEEP AT THAT TIME . I TOOK IT TO GET CHECKED AT AUTO ZONE AND THEY TOLD ME IT WAS FACTORY CODES AND THEY COULD NOT HELP BUT WHAT THE TRUCK WAS DOING COULD BE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519339June 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE GEAR SHIFTED OUT OF DRIVE AND INTO NEUTRAL INDEPENDENTLY, CAUSING THE VEHICLE TO STALL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE TRACTION CONTROL AND THE TRANSMISSION WARNING LIGHTS ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515871June 9, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SERVICE BRAKES
JEEP COMMANDER STALLS AT DRIVING SPEEDS IN WHICH HAS ALMOST CAUSED 3 VEHICLE ACCIDENTS, BAS ESP AND TRACTION CONTROL LIGHT IS ON AND MALFUNCTIONED, ALL WHEEL DRIVE MALFUNCTION. DEALER CLAIMS INTERNAL FAULT IN FRONT CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515632June 7, 2013
POWER TRAIN, ELECTRICAL SYSTEM
COMMANDER STARTED TO HAVE DASH PROBLEMS, SUCH AS TRANSMISSION LIGHT S WOULD SURROUND ALL BE CIRCLED OR BOXED WITH A SQUARE LIGHT SO I WOULD NOT KNOW WHAT WAS GOING ON IN 2007 THIS WENT ON FOR YEARS. I WOULD PULL OVER AND STOP PUT THE JEEP IN PARK OR TRY TO PUT BACK INTO DRIVE BUT IT WOULD REALLY BE IN NEUTRAL AND THEN IT WOULD JUMP INTO DRIVE OR 1ST OR 2ND AND COULD NOT GET BACK OUT UNLESS I TURNED VEHICLE OFF THEN I WOULD BE LUCKY TO GET THE VEHICLE TO GO INTO GEAR, AND WHEN IT WOULD GO INTO GET IT WOULD JUMP AND MAKE A LOUD NOISE AND SCARE THE PANTS OFF OF ME. THEN THE VEHICLE WOULD RUN LIKE KNEW FOR A FEW WEEKS WITH NO PROBLEMS AND THEN SAME CONDITIONS APPLIED, COULD GO FOR MONTHS, OR A YEAR AND THEN SAME CONDITIONS HAPPENED AGAIN. IF I TOOK THE PROBLEM TO A JEEP DEALER THEY WOULD SAY IT WOULD HAVE TO BE HAVING PROBLEM IN ORDER FOR THEM TO DIAGNOSE. THE CHRYSLER WOULD NOT PAY FOR MY RECALLED COMMANDER 2006, EVEN THOUGH I HAD ALREADY HAD A JEEP DEALERSHIP IN BLOOMINGTON MN., FIX THE CONDITION ON 12/21/12. I ALSO HAD THE SAME PROBLEM 0N 8/8/2012 IN CLOQUET MN.., AND AT STILLWATER MOTORS 06/30/07, ALL JEEP DEALERSHIPS CHRYSLER CALL CENTER SAID, ONCE THE RECALL CAME OUT CHRYSLER SAID I AM OUT OF LUCK. MY JEEP COMMANDER WAS JUMPING INTO GEAR ANY GEAR AND IS THE SAME PROBLEM THEY ARE REPORTING. PLEASE HELP ME ACCESS MY RECALL SO I CAN RECOVER MY FUNDS. CHRYSLER, HAS ON 3 CALLS SAID MY 2006 COMMANDER IS NOT ON THEIR LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514725June 2, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AND HAD TO STOP BEHIND ANOTHER DRIVER WHO WAS MAKING A LEFT HAND TURN. I WAS ON A SLIGHT INCLINE. WHEN THEY TURNED I BEGAN TO ACCELERATE. THIS IS WHEN I ENCOUNTERED MY PROBLEM. I HAD TO PUSH THE ACCELERATOR TO THE FLOOR. IT WAS AS IF THE CAR SHIFTED INTO NEUTRAL. THINKING THIS WAS STRANGE I LOOKED ON MY DASHBOARD TO MAKE SURE THE CAR WAS STILL IN DRIVE. WHAT I FOUND WHEN I LOOKED WAS THAT ALL THE GEARS WERE HIGHLIGHTED. AT THIS POINT THE CAR STILL WOULDN'T GO OVER 20-25MPH. (I WAS ON A 45MPH ROAD ON A VERY BUSY MONDAY.) I GENTLY MOVED MY GEAR SHIFT AND THAT PUT MY GEAR BACK INTO DRIVE. A FEW SECONDS LATER I LOOK AT MY DASHBOARD AND ALL THE GEARS WERE BRIEFLY HIGHLIGHTED AND THEN IT WENT BACK TO JUST THE DRIVE GEAR HIGHLIGHTED. I TOOK IT IN TO AN AUTHORIZED JEEP DEALER THE NEXT DAY AND WAS TOLD THAT I NEEDED A NEW SHIFTER MODULE/BEZEL. I BELIEVE THIS IS A SAFETY HAZARD AND SOMETHING THE CHRYSLER COMPANY SHOULD OF KNOWN ABOUT AND PUT A RECALL OUT ON THIS VEHICLE. I CALLED CHRYSLER AND WAS ONLY TOLD THAT THERE ARE RECALLS OUT ON JEEP COMMANDERS FOR IT SLIPPING INTO NEUTRAL BUT THAT MY VEHICLE WAS NOT PART OF SAID RECALL. ALTHOUGH THE GEAR ON MY CAR SHIFTED INTO NEUTRAL WHEN I HAD IT IN DRIVE. THE RECALL ALSO STATES THAT VEHICLES MANUFACTURED BETWEEN CERTAIN DATES SHOULD BE CONSIDERED FOR THE RECALL. MY CAR FALLS INTO THOSE DATES. I HAD TO PAY $829.00 FOR A PART AND $209.98 FOR LABOR AND $14.70 FOR SHOP SUPPLIES. THIS BROUGHT MY TOTAL TO $1,127.44. I DO NOT UNDERSTAND HOW A PART COULD COST ME THIS MUCH? AM I THE ONLY OWNER WITH THIS PROBLEM? I GOT THE PROBLEM FIXED AND THE VEHICLE RUNS FINE NOW. I AM WANTING CHRYSLER TO ADMIT THAT THIS IS A DEFECT ON THEIR PART AND REIMBURSE ME FOR THE TOTAL SUM STATED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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