Jeep Commander Complaints (2007)

1,035 consumer complaints on file.

#10297352December 29, 2009
ENGINE AND ENGINE COOLING
2007 JEEP COMMANDER STALLS WITHOUT WARNING AT IDLE AND ROAD SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297391December 29, 2009
VISIBILITY
IN AUGUST 2009 A TRUCK DROPPED A ROCK FROM ITS LOAD A BROKE (CRACKED) MY WINDSHIELD ON MY 2007 JEEP COMMANDER. WE HAD THE WINDSHIELD REPLACED AND WITH IN WEEKS A CRACK APPEARED ON THE TOP OF DRIVER"S SIDE. THE WINDSHIELD WAS NOT STRUCK BY ANYTHING. THAT CRACKED WINDSHIELD WAS REPLACED AND IN NOVEMBER THAT WINDSHIELD CRACKED ON THE TOP SIDE OF THE DRIVER'S SIDE. AGAIN NOTHING STRUCK THE WINDSHIELD. ON DEC. 1, 2009 THIRD WINDSHIELD WAS INSTALLED. LATE IN DECEMBER, 2009 THAT WINDSHIELD DEVELOPED A CRACK ON THE BOTTOM OF THE DRIVER'S SIDE. AGAIN NOTHING STRUCK THE WINDSHIELD TO CAUSE THE CRACK. THE AUTO GLASS COMPANY STATES THAT THIS IS UNUSUAL BUT NOTHING THEY ARE DOING DURING THE INSTALLATION WOULD CAUSE THIS PROBLEM TO OCCUR THREE CONSECUTIVE TIMES. WE DROVE THE CAR FOR TWO YEARS, 2007 TO 2009 WITHOUT PROBLEMS WITH THE WINDSHIELD. ONLY AFTER A REPLACEMENT WAS INSTALLED DID THE CRACKS START APPEARING. THE CRACKS IN THE REPLACEMENT WINDOWS ON THE DRIVER'S SIDE DO CAUSE VISIBILITY AND SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296839December 23, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS; THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AND THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 56,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296240December 17, 2009
ENGINE AND ENGINE COOLING
2007 JEEP COMMANDER WITH V6 ENGINE. CAR HAS STALLED IN TRAFFIC NUMEROUS TIMES, AND HAS BEEN TO THE DEALER FOR REPAIR UNDER WARRANTY. IT IS NOW AT THE DEALER FOR THE 4TH OR 5TH TIME FOR STALLING. EACH TIME, THEY CLAIM SOMETHING DIFFERENT WAS THE ROOT CAUSE. I AM CONVINCED THEY DO NOT KNOW WHAT THE PROBLEM IS, THEREFORE THEY CANNOT POSSIBLY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295737December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASE A USED 2007 JEEP COMMANDER ON NOV 2007 FROM DEALERSHIP. TWO YEARS IN POSSESSION. THE JEEP COMMANDER, GEARS WILL ALL LIGHT UP AND STALL AT 30 RPM FOR TWO IN HALF MONTHS FREQUENTLY. WITHOUT THE DEALERSHIP ABLE TO ESTABLISH CAUSE, I HAD TO WAIT FOR THE ENGINE LIGHT TO COME ON. ON DECEMBER 11. 2009, DURING THE LAST TWO DAYS, SIMULTANEOUS THE GEARS WILL LIGHT UP WHILE, THE SPEEDOMETER BECAME IRREGULAR CAUSING ME TO RESTART THE JEEP CONSISTENTLY TO RESET IT. FINALLY, THE DASHBOARD ENGINE LIGHTS UP AND I TURN IT IN TO THE DEALERSHIP ON DECEMBER 12, 2009 THE NEXT MORNING. ACCORDING, TO DEALERSHIP LOCATED IN HAMPTON, VA. THE PROBLEM IS CONCLUDED AS THE SHIFTER, NOT COVER BY THE 4 STAR WARRANTY HOWEVER, AFTER RESEARCHING YOUR DATABASE, I FOUND SIMILAR PROBLEMS WITH THE POWER TRAIN AND TRANSMISSION SOFTWARE MODULE. THE JEEP IS NOW LOCATED AT THE DEALERSHIP FOR REPAIR HOWEVER, A MAJOR PROBLEM AFTER 2 YEARS AND 40,000 MILES IN SERVICE SHOULD NOT BE THE CAUSE OF WARE AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292393November 16, 2009
ENGINE AND ENGINE COOLING
ERIE, PA 11/3/08 SEARCH UNDER RUMSEY, JOANN THE NEWSPAPERS DESCRIBE IT ALL AND PICTURES SPEAK A THOUSAND WORDS. THIS 2007 JEEP COMMANDER CRASHED BY STALLING AT A HIGH SPEED CLAIMING THE LIVES OF A YOUNG WOMAN 40 YEARS OLD AND HER 2 CHILDREN WHO WERE 4 YRS OLD AND 18 MONTHS OLD. PLEASE SEARCH AND REVIEW THIS INCIDENT BEFORE SELECTING TO PUT YOUR FAMILY IN A BRAND NEW JEEP VEHICLE. A 5 STAR CRASH RATING WILL NOT DO MUCH GOOD IF THE VEHICLE STALLS AT A HIGH SPEED AND THE DRIVER IS UNABLE TO CONTROL SUCH VEHICLE. PLEASE, IF YOU HAVE A FAMILY REVIEW THIS BEFORE PURCHASING A JEEP PRODUCT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
3
#10290865November 3, 2009
POWER TRAIN, STEERING, SERVICE BRAKES, HYDRAULIC
07 JEEP COMMANDER W/ < 30K MILES, SHUTS OFF WHILE DRIVING. VARIOUS SPEEDS, VARIOUS GEARS, VARIOUS GAS LEVELS, VARIOUS TERRAINS. TRUCK HAS DONE THIS +/- 5X'S OVER THE COURSE OF THE LAST 7 MOS. NO INDICATOR LIGHT, NO WARNING. RESULTS IN COMPLETE LOSS OF POWER STEERING & POWER BRAKES REQUIRING THE NEED TO COAST IN NEUTRAL TO SAFE LOCATION AND ULTIMATELY PULLING THE EMERGENCY BRAKE TO COME TO COMPLETE STOP. TROUBLE THEN GETTING JEEP INTO PARK FOR A RESTART. JEEP HAS BEEN IN DEALER SHOP FOR EACH INSTANCE TO NO AVAIL, DEALER CANNOT SOLIDIFY PROBLEM. 1ST DIAGNOSIS WAS SHIFT MODULE; 2ND DIAGNOSIS WAS SHIFT MODULE 3RD DIAGNOSIS WAS UPGRADE TO SOFTWARE FOR SHIFT MODULE; 4TH DIAGNOSIS WAS LOW TRANSMISSION FLUID. DEALER IS EMPATHETIC, CHRYSLER IS NOT. CHRYSLER ISSUED US A CHECK FOR THE AMOUNT OF 2 LEASE PAYMENTS BUT HAS NOT REMEDIED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289929October 27, 2009
SEAT BELTS
2007 JEEP COMMANDER SEAT BELTS HAVE BROKEN 5 TIMES IN THE LAST 2 YEARS. PURCHASED VEHICLE USE; SO IT DOES NOT FALL UNDER LEMON LAWS UNFORTUNATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289681October 24, 2009
POWER TRAIN
MY 2007 JEEP COMMANDER LIMITED 4X4 HAS STALLED OUT ON FIVE DIFFERENT OCCASIONS. IN ALL OCCASIONS THE VEHICLE WAS MOVING. AFTER STALLING OUT THE VEHICLE'S POWER BRAKES AND POWER STEERING DID NOT WORK. ALSO, THE FIRST TIME IT STALLED THE CHECK ENGINE LIGHT CAME ON. I HAD A DIAGNOSTICIAN CHECK THE CODE AND IT WAS "BAROMETRIC PRESSURE TOO LOW". HE RESET THE CODE AND THE LIGHT HAS NOT COME BACK ON. MY WARRANTY IS UP AND I HOPE CHRYSLER CAN FIX THIS FOR FREE. I FEEL THIS VEHICLE IS UNSAFE UNTIL THIS IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288672October 16, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING THE VEHICLE INTERMITTENTLY STALLS WITHOUT ANY PRIOR WARNINGS. USUALLY AFTER SEVERAL ATTEMPTS HE WAS ABLE TO RESTART THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. THE VEHICLE WAS IN THE PROCESS OF BEING INSPECTED BY THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE CURRENT MILEAGE WAS 38,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287057October 12, 2009
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CRUISE CONTROL IS ENGAGED AT HIGHWAY SPEEDS AND THE VEHICLE IS TRAVELING DOWN A HILL THE CRUISE CONTROL WILL PROPERLY DOWNSHIFT TO SLOW THE VEHICLE AND KEEP IT AT THE SET SPEED. IF THE VEHICLE IS THEN SHIFTED INTO NEUTRAL, THE CRUISE CONTROL WILL DISENGAGE PROPERLY AND THE TRANSMISSION WILL GO INTO THE NEUTRAL GEAR, BUT WHEN SHIFTED BACK INTO DRIVE THE TRANSMISSION WILL RE-ENGAGE AND WILL SLOW THE VEHICLE EXTREMELY ABRUPTLY AS IF SOMEONE SLAMMED ON THE BRAKES WITH FULL FORCE AND WILL NEARLY LOCK-UP THE REAR WHEELS ON DRY PAVEMENT. THIS WILL OCCUR EVEN IF THE CRUISE CONTROL IS TURNED OFF BEFORE SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED TO ME TWICE BECAUSE OF THE PLACEMENT OF THE SHIFTER, AND IT WAS TERRIFYING BECAUSE OF THE SPEED I WAS TRAVELING AND THE ABRUPTNESS WITH WHICH THE VEHICLE SLOWED. IF ANYONE WOULD HAVE BEEN BEHIND ME I WOULD HAVE BEEN HIT AND THERE IS NOTHING THAT CAN BE DONE TO MAKE THE TRANSMISSION NOT DO THAT ONCE THE TRANSMISSION HAS BEEN SHIFTED INTO NEUTRAL. THE VEHICLE WOULD BECOME COMPLETELY OUT OF CONTROL IF DRIVING ON ANYTHING BUT TOTALLY DRY PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286901October 9, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDEER. WHILE DRIVING ABOVE 30 MPH THE VEHICLE BEGAN SHAKING AND SHUT OFF. HE WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE IGNITION CONTROL SWITCH WAS REPAIRED UNDER WARRANTY. THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED AND THE TECHNICIANS ADVISED HIM THAT THE VEHICLE SHOULD NOT BE BROUGHT IN FOR INSPECTION. THE FAILURE MILEAGE WAS 26000. THE CURRENT MILEAGE WAS 27993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281774August 25, 2009
ENGINE AND ENGINE COOLING
I VISITED A DEALERSHIP TO DIAGNOSE WHY THE CHECK ENGINE LIGHT WAS ON IN MY VEHICLE, AS WELL AS TO DIAGNOSE WHY IT WAS LOSING ACCELERATION WHEN APPROACHING HIGHWAY SPEED. AFTER ABOUT HALF AN HOUR, I WAS ADVISED BY THE SERVICE ADVISOR, THAT, 'THEY HAVE BEEN SEEING A LOT OF THIS' AND THE CAUSE WAS THE GEAR SHIFTER CONSOLE WHICH NEEDED TO BE REPLACED. SHE FOLLOWED THIS BY STATING THE REPLACEMENT WAS NOT COVERED UNDER WARRANTY AND PROVIDED ME WITH THE ESTIMATED COST. PERPLEXED, I INQUIRED AS TO WHETHER THE CAUSE WAS DUE TO WEAR AND TEAR AND COULD THIS HAVE BEEN PREVENTED THROUGH SCHEDULED MAINTENANCE. MS. HAWKINS RESPONSE WAS 'NO'. FURTHER CONFUSED, I INQUIRED AS TO WHY WOULD THE REPLACEMENT THEN BE THE CONSUMER'S RESPONSIBILITY, AS IT WOULD APPEAR TO ME TO HAVE BEEN A MANUFACTURING MALFUNCTION. THE REP'S RESPONSE WAS MERELY THE SAME, THE SERVICES ARE NOT COVERED UNDER WARRANTY AND IF NOT REPLACED THE VEHICLE COULD GET LOCKED IN THE PARKED POSITION WHILE DRIVING THE VEHICLE. THUS I WAS FORCED TO COMPLY PAYING MORE THAN $600 IN REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277650July 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING AND LOSE TOTAL POWER WHILE IN TRANSIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THEY COULD NOT REPAIR WHAT THEY COULD NOT SEE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY STILL COULD NOT DUPLICATE THE FAILURE. THE THIRD TIME THE FAILURE OCCURRED, THE DEALER REPLACED THE TRANSMISSION SOFTWARE AS WELL AS THE TRANSMISSION MODULE. THE DEALER STATED THAT THE FAILURE WOULD NOT RECUR; HOWEVER, IT CONTINUED. THE CONTACT STATED THAT THE FAILURE WAS WORSE AFTER THE THIRD REPAIR BECAUSE THE VEHICLE BEGAN TO JERK VIOLENTLY. THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273535June 11, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITOR CONTINUES TO GO OFF FOR NO REASON. CHECK ALL TIRES AND THEY ARE INFLATED PROPERLY AT 35 PSI (SPARE TOO). THE JEEP COMMANDER HAS BEEN IN 8 TIMES TO TWO DEALERS WITH NO AVAIL. THEY REPLACED THE RECEIVER MODULE AND 2 SENSORS (OR AT LEAST THEY TOLD ME THEY DID) AND STILL CONTINUE TO GET TIRE PRESSURE MONITOR WARNING ON THE DASH OF THE JEEP. ISSUE OCCURS SPORADICALLY, BUT MAINLY ON THE HIGHWAY DRIVING 70 MPH. INCIDENT DATE IS INACCURATE AS SELECTED BELOW AS THIS HAS HAPPEN NUMEROUS TIMES OF THE PAST YEAR/YEAR AND HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272389May 29, 2009
ENGINE AND ENGINE COOLING
MY 2007 JEEP COMMANDER STALLED WITHOUT WARNING WHILE STOPPED AT A TRAFFIC LIGHT IN RUSH HOUR TRAFFIC. I PUSHED THE BRAKE AND WITHIN SECONDS, THE CAR STOPPED OPERATING. PUSHING THE ACCELERATOR DID NOTHING. I TURNED THE CAR OFF, TURNED IT BACK ON, AND WAS ABLE TO CONTINUE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270023May 27, 2009
SEAT BELTS
FRONT SEAT BELT RETRACTION IS INSUFFICIENT CAUSING SEAT BELTS TO BE CAUGHT BETWEEN DOOR LOCK MECHANISM WHEN CLOSING DOOR WHEN EXITING VEHICLE DAMAGING SEAT BELT WEBBING. DOOR WILL NOT PROPERLY CLOSE OR LOCK AND VEHICLE MAY BE AT RISK FOR THEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267536May 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
ENGINE FAILURE/STALL/LOSS OF POWER ON 2007 JEEP COMMANDER. HAS HAPPENED ABOUT 6 TIMES NOW. SOMETIMES AT LOW SPEEDS...SOMETIMES ON THE FREEWAY. STARTED HAPPENING AROUND 15,000 MILES. DEALER TRIED TO REPLICATE IT. THEY SAID THEY COULD NOT. SO THEY HAVE DONE NOTHING TO FIX IT. I HAVE TOLD THEM ABOUT IT 3 TIMES. NOW IT HAS HAPPENED AGAIN AT 39,000 MILES AND ON THE FREEWAY. I LOST CONTROL AND IT BECAME AN EXTREMELY DANGEROUS SITUATION AS I TRIED TO COAST OVER TO THE EMERGENCY SHOULDER. TEMPORARY BRAKE POWER LOST AND NO RESPONSE TO THE ATTEMPTS TO START IT IN NEUTRAL. PLEASE HELP! STARTED IN 2007 AND CONTINUES TO HAPPEN IN 2009. I HAVE NOT BEEN NOTIFIED OF ANY RECALLS OR TSBS. I OWN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266575April 24, 2009
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE VEHICLE BEGAN SHAKING AND STALLED WHEN ENGAGING THE BRAKE PEDAL. THERE WERE NO WARNING LIGHTS BEFORE THE SHAKING AND STALLING OCCURRED. ON TWO OCCASIONS THE DEALER DIAGNOSED THE FAILURE AND THE SECOND TIME THEY UPDATED THE COMPUTER. TWENTY MINUTES AFTER LEAVING THE DEALER THE SHAKING AND RATTLING RECURRED AND HAS CONTINUED TO BECOME PROGRESSIVELY WORSE. THE DEALER CANNOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,200. UPDATED 5/14/09 *CN THE CONSUMER STATED WHEN HIS FOOT WAS ON THE ACCELERATOR, IT JAMMED TO THE FLOOR. AND THE ENGINE BEGAN TO REV, THE CONSUMER ATTEMPTED TO APPLY THE BRAKE, BUT THE VEHICLE CONTINUED TO REV. UPDATED 05/14/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264492April 8, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 15 MPH, THE DRIVER ATTEMPTED TO PULL INTO A PARKING SPACE AND ALL OF THE ELECTRICAL COMPONENTS FAILED. HE WAS ABLE TO RESTART THE VEHICLE, BUT ONCE IT WAS PLACED INTO REVERSE, THE FAILURE RECURRED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL ONCE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE DEALER SUGGESTED NOT TO DRIVE THE VEHICLE AND STATED THAT THE FAILURES MAY HAVE BEEN RELATED TO GROUNDING IN THE WIRING SYSTEM. NO REPAIRS HAVE BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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