Jeep Commander Complaints (2007)

1,035 consumer complaints on file.

#10456691April 27, 2012
POWER TRAIN
WHILE DRIVING ACCELERATION OF THE VEHICLE IS INTERUPTED, THE SERVICE PARK ASSIST SYSTEM COMES ON THE DISPLAY. THE ENGINE LIGHT CAME ON AND STAYED ON FOR SEVERAL DAYS. THIS HAS HAPPEND TO ME AND MY WIFE AT LEAST FIVE TIMES IN THE LAST 8 WEEKS. WE HAVE TO PULL OVER AND SHUT OFF THE VEHICLE, RESTART AND CONTINUE ON. THIS IS A DANGEROUS SITUATION WHEN PULLING OUT NOT TO HAVE ACCELERATION WHEN YOU SHOULD. VEHICLE WAS BROUGHT TO THE DEALERSHIP AND THEY TRACKED THE PROBLEM TO THE ELECTRONIC SHIFT MODULE. AS USUAL ITS NOT COVERED. ITS VERY DISSAPOINTING TO SPEND MONEY MAINTAINING YOUR VEHICLE PER THE RECCOMENDATION OF THE MANUFACTURER JUST TO HAVE TO REPLACE PARTS THAT CANNOT BE MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455548April 17, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT MOMENTS AFTER STARTING THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455592April 17, 2012
VEHICLE SPEED CONTROL
THIS PROBLEM BEGAN IN THE FALL OF 2008. TYPICALLY, AFTER SHIFTING THE CAR INTO DRIVE, THE CAR WOULD NOT ACCELERATE PAST IDLE SPEED, HAVE A MODERATE BUCKING, ALL GEAR SELECTOR LIGHTS ON THE DASH WERE BOXED IN, AND AN ERROR MESSAGE WOULD READ "SERVICE PARK ASSIST SYSTEM". THE PROBLEM WAS SERVICED UNDER WARRANTY. THE DEALERSHIP CHECKED WIRES AND CONNECTORS, AND REPLACED THE BEZEL ASSEMBLY ON SHIFTER. THIS SEEMED TO SOLVE THE PROBLEM UNTIL RECENTLY. BEGINNING A FEW MONTHS AGO, AROUND THE BEGINNING OF 2012, I AM HAVING THE SAME PROBLEM WITH THE EXACT SAME SYMPTOMS: ALL GEAR SELECTOR LIGHTS ILLUMINATED, NO ACCELERATION FOR 10-15 SECONDS, AND SERVICE PARK ASSIST SYSTEM MESSAGE. THE PROBLEM OCCURS ALMOST ALWAYS IN THE MORNING ON THE WAY TO WORK, SCHOOL, ETC.. IT HAS NEVER LASTED LONGER THAN 15-20 SECONDS ON ANY DAY, AND SEEMS TO OCCUR APPROXIMATELY ONE TO TWO TIMES PER WEEK, OVER THE LAST 4 WEEKS. I HAVE AN APPOINTMENT LATER THIS WEEK AT A DEALER TO CHECK OUT THE PROBLEM. BUT READING SEVERAL INTERNET SOURCES, THIS OBVIOUSLY NOT AN ISOLATED ISSUE, AS THERE ARE MANY ACCOUNTS OF THE SAME PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455486April 17, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
AS I WAS DRIVING MY COMMANDER, IT STARTED TO SPUTTER AND SHIFT GEARS ERRATICALLY AND THEN DIED. THE ENGINE LIGHT WAS ON AS I PULLED OVER TO THE SIDE OF THE ROAD. AFTER I TURNED THE CAR OFF COMPLETELY, I TRIED TO RESTART THE CAR TO CONTINUE TO WORK. AS SOON AS I PUT THE VEHICLE IN GEAR, IT STALLED ONCE AGAIN. ON THE THIRD TRY, I WAS ABLE TO PLACE MY VEHICLE IN GEAR AND COMPLETE MY DRIVE TO WORK BUT THE ENGINE LIGHT REMAINED ON. THIS SAME SCENARIO HAS HAPPENED FIVE TIMES SINCE THE ORIGINAL INCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455307April 15, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE HAD SEVERAL PROBLEMS WITH THE 2007 JEEP COMMANDER. AT TIMES IT WILL NOT START. RECENTLY IT HAS LOST POWER/SPEED WHEN ACCELERATING. I WAS MERGING ONTO THE HIGHWAY AND IT SUDDENLY LOST POWER AND WOULD NOT GO ABOVE 20MPH. THE ENGINE HAD A STRANGE NOISE TO IT. I HAVE HAD IT "FIXED" MULTIPLE TIMES BUT NOTHING SEEMS TO STOP THE PROBLEMS. IT IS THE WORST CAR I HAVE EVER OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455067April 13, 2012
ENGINE AND ENGINE COOLING
APRIL 12 2012, ON SEVERAL OCCASSIONS THE CAR STALLED, TWO TIMES WHILE STOPPED AT A RED LIGHT AND TWO OTHER TIMES WHILE TURNING A CORNER AT ABOUT 15 MPH, ALL FOUR WERE IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454246April 5, 2012
POWER TRAIN, ELECTRICAL SYSTEM
WHILE DRIVING 65 MPH ON THE INTERSTATE, VEHICLE LOST POWER. DASH DISPLAY MESSAGE APPEARED "SERVICE PARK ASSIST SYSTEM" AND VEHICLE GEAR DISPLAY INDICATED THE P R N D WERE ALL ILLUMINATED. THE ENGINE STAYED RUNNING BUT WOULD NOT RESPOND TO THE GAS PEDAL, DECELERATING. TURNED ON HAZARD LIGHTS AND PULLED OVER, PLACED VEHICLE IN PARK, SHIFTED TO DRIVE, AND CONTINUED AS NORMAL. A SHORT TIME LATER, THE CHECK ENGINE LIGHT CAME ON. THE PROBLEM IS INTERMITTENT, AND HAS HAPPENED MANY TIMES SINCE THEN AND IN MANY DIFFERENT DRIVING SITUATIONS. FOR EXAMPLE, AFTER PULLING INTO TRAFFIC ON A HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE, CAUSING THE TRAFFIC BEHIND TO NEARLY SLAM INTO US. IF ACCELERATION HAD BEEN AVAILABLE AS NORMAL, THIS WOULD NOT HAVE BEEN AN ISSUE. ANOTHER EXAMPLE, THE PROBLEM HAPPENED DURING HEAVY RUSH HOUR INTERSTATE TRAFFIC, CAUSING THE NEED TO CROSS SEVERAL LANES TO REACH A BREAKDOWN LANE. IT HAS HAPPENED IMMEDIATELY UPON STARTING THE VEHICLE AND AFTER THE VEHICLE HAS BEEN RUNNING NORMALLY FOR A LONG TIME. IT IS VERY UNPREDICTABLE. THE VEHICLE IS DANGEROUS AND CANNOT BE TRUSTED TO PROVIDE POWER OR ACCELERATION WHEN IT IS NEEDED. PRIVATE SHOP CHECKED THE FAULT CODES AND REPLACED THE TRANSMISSION CONTROL MODULE WHICH DID NOT FIX THE PROBLEM. INTERNET RESEARCH SHOWS THIS EXACT PROBLEM WITH THESE EXACT SYMPTOMS IS COMMON AND WIDESPREAD IN THE 2007 JEEP COMMANDER AND APPEARS TO INDICATE A FAULTY ELECTRONIC SHIFTER MODULE. CHRYSLER RESPONSE TO THE PROBLEM IS HIT AND MISS, SOME DEALERS ACKNOWLEDGING THEY HAVE SEEN THIS BEFORE, OTHERS CLAIMING THEY HAVE NEVER SEEN IT AND THE PROBLEM IS ISOLATED AND NOT WIDESPREAD. THERE NEEDS TO BE A SAFETY RECALL ON THIS DANGEROUS ISSUE BEFORE SOMEONE IS HURT OR KILLED, IF THEY HAVE NOT ALREADY. WE USED THIS VEHICLE TO TRANSPORT OUR CHILDREN AND NOW WE CAN'T EVEN TRUST IT TO SAFELY GET US TO THE SHOP TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454021April 3, 2012
SEATS
AFTER COMING HOME FROM WORK AROUND 8:30 PM, I WAS AWAKENED 3 HOURS LATER TO THE LIGHTS OF A FIRE ENGINE AND THE SOUND OF MY VEHICLE'S ALARM BECAUSE OF A FIRE IN MY FRONT SEAT . THE FIRE DEPARTMENT'S REPORT STATED THAT THERE WAS INDEED A MALFUNCTION OF THE HEATED SEATS. I CONTACTED MY INSURANCE COMPANY, AND THEY DETERMINED IT A TOTAL LOSS. I CONTACTED THE MANUFACTURER'S CLAIMS GROUP, AND UPON THEIR INVESTIGATION, STATED THAT IS WAS NOT THEIR FAULT OR MINE AND IT WAS NOTHING THEY ARE RESPONSIBLE FOR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453884April 2, 2012
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE WOULD NOT START. DROVE 1.5 MILES TO GAS STATION. TURNED CAR OFF. FUELED. CAR WOULD NOT START. MESSAGE ON DISPLAY: TRANSMISSION OVER TEMPERATURE. 30 MINUTES LATER CAR STARTED. NEXT INCIDENT OCCURRED TODAY (4/2/12). CAR WAS PARKED FOR 10.5 HOURS BEFORE ATTEMPTING TO START. CAR WOULD NOT START. MESSAGE ON DISPLAY: TRANSMISSION OVER TEMPERATURE. CAR STILL WON'T START THREE HOURS LATER. CONTACTED CHRYSLER CUSTOMER SERVICE BECAUSE OF RECALL H03 (SIMILAR SYMPTOMS). THEY STATED THAT MY CAR WAS NOT PART OF THE RECALL. IF ENOUGH PEOPLE HAVE THE SAME PROBLEM, THEN THEY WILL ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451900March 16, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE OCCURRED INTERMITTENLY AND THE VEHICLE WAS TOWED TO A DEALER WHENEVER THE FAILURE OCCURRED. THE DEALER WAS ABLE TO RESTART THE VEHICLE, BUT WOULD NOT INFORM THE CONTACT HOW THEY WERE ABLE TO DO SO. THE DEALER STATED THAT EVERYTHING WAS FINE WITH THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451987March 16, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY 2007 JEEP COMMANDER TURNS OFF O ME WHEN I'M AT STOP SIGNS OR SLOWING DOWN WITHOUT ANY WARNING. TODAY I WENT IN FOR AN OIL CHANGE AND TOLD THE SERVICE ADVISOR ABOUT THE PROBLEM. HE ACTED LIKE THAT WAS THE FIRST TIME HE HAS HEARD ABOUT THE ISSUE. HE ASKED ME HOW OFTEN IT HAPPENS AND I SAID A FEW TIMES A WEEK. HE THEN SAID THAT THE VEHICLE WOULD HAVE TO BE BROUGHT IN WHILE IT'S HAPPENING. REALLY!!!! HOW AM I SUPPOSE TO TAKE IT IN WHEN IT HAPPENS OR BEFORE IT HAPPENS! THE VEHICLE DOESN'T WARN ME AND IT TURNS IN RIGHT AWAY AS IF NOTHING HAS EVER HAPPENED! IT IS SO FRUSTRATING!! I'VE HAD IT FOR LESS THAN A YEAR AND WE ARE ALREADY EXPERIENCING PROBLEMS! I DON'T FEEL SAFE DRIVING THE VEHICLE WITH MY BABY! I'VE READ ALL THE COMPLAINTS ABOUT THE SAME ISSUE!! THIS NEEDS TO BE FIXED! I THINK THIS VEHICLE IS A LEMON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451768March 15, 2012
POWER TRAIN, STEERING
DRIVING AT 70 MPH ON TOLLWAY AND VEHICLE STALLED AND STEERING WHEEL COLUMN LOCKED UP. THIS HAPPENED TWO DAYS AGO AND IS OCCURRING MORE OFTEN. IT IS EXTREMELY DANGEROUS BECAUSE THE STEERING WHEEL COLUMN LOCKS AS YOU ARE DRIVING. IT HAS HAPPENED FOUR MORE TIMES. I NOW DO NOT WANT TO DRIVE THE VEHICLE BECAUSE I FEAR FOR THE SAFETY OF MYSELF AND MY DAUGHTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451765March 15, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY STALLED AND THE STEERING WHEEL SEIZED. THE FAILURE HAD NOT BEEN DIAGNOSED AND NO REPAIRS HAVE BEEN MADE. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451610March 14, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
WHILE DRIVING, THE ENGINE WILL SUDDENLY DIE WITHOUT WARNING. ALL POWER STEERING/BRAKES ARE LOST. IT WILL RESTART IMMEDIATELY. THIS IS AN ONGOING, BUT RANDOM PROBLEM. THE ONLY CODE THAT IS RECORDED REFERS TO THE IGNITION RELAY MODULE. TO DATE THE EGR, IGNITION RELAY MODULE, AND CRANKSHAFT POSITION SENSOR HAVE BEEN REPLACED. THE PROBLEM PERSISTS. THIS PROBLEM REPRESENTS A SEVERE SAFETY ISSUE, AS A LOSS OF POWER WHILE PULLING INTO TRAFFIC COULD HAVE CATASTROPHIC CONSEQUENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451678March 14, 2012
STRUCTURE:BODY
RECENTLY HAD TO HAVE SUNROOF DRAINS CLEANED FOR SECOND TIME IN THE LAST 14 MONTHS AT A COST OF $500 EACH TIME. HEBERTS TOWN AND COUNTRY IN SHREVEPORT, LA TELLS ME THAT DRAINS ARE CLOGGED AND THIS IS CAUSING WATER TO LEAK INTO THE CABIN OF THE VEHICLE. THEY ALSO MENTIONED THAT THEY CAN'T WARRANTY ANY OF THE WORK B/C AN ACTUAL PART HASN'T BROKEN. VERY CONVENIENT FOR THEM. WE PARKED THE VEHICLE IN A GARAGE IN THE EVENINGS AND MADE SURE WE DIDN'T PARK UNDER ANY TREES AT OTHER TIMES THAT MAY CLOG DRAINS, BUT THEY GOT CLOGGED. I'M NOT SURE HOW CLEAN YOU HAVE TO KEEP VEHICLE TO KEEP DRAINS FROM CLOGGING, BUT I EFFECTIVELY HAVE A JEEP THAT CAN'T GET WET OR DIRTY. COMPLETELY CONTRARY TO ANY ADVERTISING DONE BY JEEP CLAIMING HOW RUGGED THEIR VEHICLES ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451093March 11, 2012
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
VEHICLE HAS LOST ALL POWER WHILE DRIVING, ENGINE SHUTS DOWN, NO ELECTRICAL POWER AND HAD TO COAST TO A STOP. VEHICLE RESTARTS AFTER TURNING KEY TO OFF AND THEN RESTARTING. THIS HAS HAPPENED TWICE NOW, THE FIRST TIME ON FEB. 20TH, 2012 AND YESTERDAY MAR.10TH, 2012. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451054March 10, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THE VEHICLE WAS PURCHASED NEW OCTOBER 2007, ALSO THE EXTENDED WARRANTY 5YEAR 60,000 WAS PURCHASED AT THE SAME TIME. THE MAJOR PROBLEMS BEGAN WITH THE TRANSMISSION ELECTRONIC SYSTEM, THE REMOVED AND REPLACED SOMETHING INSIDE. MEANWHILE THE VEHICLE HAS BEEN SERVICED AND MAINTAINED BY GRAVA CHRYSLER JEEP SINCE NEW THE FIRST TIME WE COMPLAINED AND HAD IT SERVICED WAS JANUARY 2011 AND THE LAST REPORT WAS FEBRUARY 20,2012 AND THEY STILL DON'T KNOW WHAT TO FIX..LAST YEAR WHILE DRIVING HOME ON INTERSTATE 93 SPEED APPROX 55 THE VEHICLE LOST POWER AND WE ALMOST WERE STRUCK BY ANOTHER VEHICLE, WE HAD TO COME TO A COMPLETE STOP, PLACE THE VEHICLE IN PARK TO RESTART.WOULD NOT RESTART IN NEUTRAL. THE TECH AND SERVICE MANAGER SAID IT SHOULD HAVE,WELL IT DIDN'T. THEY REPLACED THE IGNITION SWITCH, IT HAPPENED AGAIN,THEY REPLACED SOME MODULE, IT HAPPENED AGAIN, THEY CHANGED THE FUEL PUMP, IT HAPPENED AGAIN FOR THE SIXTH (6) TIME.THEY KEPT IT FOR 10 DAYS AND WERE NOT ABLE TO FIND THE PROBLEM, NO CODE ,NO PROBLEM THAT WAS THEIR ANSWER.BY THE WAY THEY PUT OVER 500 MILES ON THE VEHICLE THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450474March 6, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STARTED TO HESITATE AND STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450270March 5, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME IN OPERATION. THE FAILURE RECURRED TWENTY TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE COULD POSSIBLY HAVE BEEN RELATED TO THE PRIMARY CONTROL MODULE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THERE WAS NOT A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450017March 1, 2012
POWER TRAIN
MY 2007 JEEP COMMANDER THAT I HAVE HAD FOR LESS THEN A YEAR HAS BEEN GIVING ME ISSUES FOR A FEW MONTHS NOW, THE SERVICE PARK ASSIST LIGHT WILL COME ON AND THEN THE GEARS WILL LIGHT UP AND VEHICLE WILL STALL WHILE DRIVING, IT WILL LOSE ALL POWER AND SHIFT LIKE THE TRANS IS SLIPPING, AT ONE POINT I WAS GOING ACROSS TRAFFIC WHILE LEAVING A PARKING LOT AND IT STALLED LUCKY FOR ME THERE WAS NO OTHER CARS COMING MY WAY. I HAVE HAD ENOUGH OF THIS PROBLEM AND SEEMS LIKE OTHERS ARE HAVING THE SAME PROBLEM, WHY IS THIS NOT BEING RECALLED FOR SAFETY PURPOSES, ITS ONLY A MATTER OF TIME BEFORE I GET REAR ENDED FROM THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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