Jeep Commander Complaints (2008)

437 consumer complaints on file.

#10245593October 15, 2008
POWER TRAIN, ENGINE AND ENGINE COOLING
I HAVE A 2007 JEEP COMMANDER, AND I HAVE HAD IT IN TO THE DEALER ABOUT 3 OR 4 TIMES NOW OVER STALLING ISSUES. THE FIRST TIME THE DEALER THOUGHT IT WAS AN ISSUE WITH THE MAP SENSOR, WELL IT STALLED OUT THE LIKE 1-2 DAYS LATER. THEN THEY THOUGH IT NEEDED A TRANSMISSION SOFTWARE UPDATE. JUST THE OTHER DAY MY FAMILY AND I WERE COMING HOME FROM MY INLAWS AND IT STALLED AGAIN AND THIS TIME IN THE MIDDLE OF A BUSY INTER SECTION AND I WAS SO MAD. I FINALLY PUSHED THE TRUCK TO THE SIDE OF THE ROAD AND COULD NOT START IT, IT TOOK ABOUT 1/2 OF AN HOUR TO START IT AND HOLDING DOWN THE GAS PEDDLE. WELL OFF TO THE DEALER AGAIN. I GOT A CALL THE MORNING OF 10/14/2008 AND THEY THINK ITS THE FUEL PUMP NOW, COME ON IT HAS ONLY 14K MILES ON IT AND WE BOUGHT IT BRAND NEW LAST NOVEMBER AND ALL OF THIS STARTED HAPPENING AT THE BEGGING OF SEPTEMBER. I WANT JEEP TO TAKE THIS PC OF CRAP BACK AND STOP MAKING THE TRUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244209October 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, SUSPENSION:REAR, LATCHES/LOCKS/LINKAGES, VISIBILITY
VEHICLE HAS ROLLED BACK 3 TIMES ON ITS OWN AFTER BEING STARTED WHILE TRANS WAS STILL IN PARK. DEALER CLAIMS THERE IS NO PROBLEM TO BE FOUND. CHILD SAFETY LATCH ON DOOR HAS FAILED. POWER WINDOW REPEATEDLY GOES UP AND DOWN. INSTRUMENT PANEL LIGHTS UP COMPLETELY WHILE DRIVING. FOUR WHEEL DRIVE SYSTEM COMES ON WHEN NOT NEEDED AND STAYS ON. SQUEAK IN RIGHT REAR SUSPENSION. OTHER WORK HAS BEEN DONE ON VEHICLE THAT I CAN DOCUMENT. VEHICLE HAS APPROX. 8,450 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241749September 10, 2008
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2008 JEEP COMMANDER LIMITED 5.7L HEMI PURCHASED NEW FROM DEALER. AUDIO GOES OUT. AUDIO IS INTEGRATED WITH NAVIGATION SO AUDIO IS OUT AND NOT AUDIBLE SO NAVIGATION SYSTEMS IS RENDERED USELESS AND DRIVER HAS TO LOOK AT SCREEN WHILE DRIVING. SOFTWARE UPDATE HAS BEEN DONE ATLEAST ONCE AND SYSTEM HAS BEEN REPLACED ONCE. PROBLEM STILL OCCURS AND IS SPORADIC. I HAVE OWNED VEHICLE FOR APPROXIMATELY 4 + MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241414September 9, 2008
POWER TRAIN:MANUAL TRANSMISSION
SINCE PURCHASING THE VEHICLE I HAVE STALLED 3 TIMES. 1ST TIME TAKEN IN REPAIR SAID NOTHING WAS WRONG, SAME AS SECOND, FINALLY 3RD TIME IN REPAIR DISCOVERED A SOFTWARE PROBLEM. TO BE QUITE HONEST I'M DRIVING A NEW SUV THAT I DON'T FEEL SAFE IN. WHEN I PARK MY SUV AND PULL MY EMERGENCY BRAKE UPWARD MY NEIGHBORS 4 HOUSES DOWN CAN HEAR MY SCREECH SOUND WHEN I RELEASE MY FOOT BRAKE. YET EVERYTIME I'VE TAKEN IT IN NOTHING IS WRONG. STUCK WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241398September 8, 2008
AIR BAGS:FRONTAL, SEAT BELTS
SEVERE COLLISION WITH THE FRONT END OF MY VEHICLE. I WAS DRIVING AT APPROX 50 MPH WHEN THE CAR AHEAD SUDDENLY STOPPED. I APPLIED MY BRAKES AND SKIDDED INTO THE OTHER VEHICLE'S REAR END. FROM THE SKID MARKS STARTING AT THE POINT OF CONTACT MY VEHICLE TOOK APPROX ANOTHER 35 FEET TO STOP. I BELIEVE MY VEHICLE'S SPEED WAS 30 MPH. IT WAS A SOLID HIT AS MY VEHICLE NOSE DIVED AND HIT BUMPER TO BUMPER. THE REAR OF THE OTHER VEHICLE'S BUMPER WAS FORCED DOWN TO THE GROUND AND GOUGED THE PAVEMENT. MY VEHICLE THEN CONTINUED TO CRUSH IN THE ENTIRE REAR OF THE CAR AND MY HOOD STRUCK THE REAR WINDOW. THE OTHER CAR THEN TRAVELED ABOUT 50 FEET FURTHER RESTING UPON A TELEPHONE POLE. I BELIEVE THAT THE IMPACT WAS SEVERE AND OF SUFFICIENT SPEED THAT THE AIR BAGS AND OR THE SEAT BELT RETRACTORS SHOULD HAVE ENGAGED. I WAS SEAT BELTED IN AT THE TIME OF THE IMPACT BUT STILL RECEIVED A MINOR CONCUSSION AND WHIPLASH. MY VEHICLE'S DAMAGE WAS QUITE SEVERE AND IS ESTIMATED IN EXCESS OF $14,000.00. BOTH FRAME RAILS ARE BENT AND AT THE VERY LEAST THE LEFT ONE WILL NEED REPLACEMENT. THE VEHICLE A, 2008 JEEP COMMANDER WAS PURCHASED NEW BY MYSELF IN MAY 2008. ALL WARNING LIGHTS WERE OFF AND ALL SYSTEMS NOTE NO PROBLEMS. BY THIS I MEAN THAT THE AIR BAG LAMP AND SEAT BELT LAMP STILL OPERATE EVEN AFTER THE CRASH. THE VEHICLE WAS TOWED TO THE BODY SHOP AND AWAIT YOUR ADVISE AS HOW TO PROCEED. THE VEHICLE HAS BEEN APPRAISED BY MY INSURANCE COMPANY, AND EVEN THEIR ADJUSTER ALONG WITH THE POLICE, EMERGENCY PEOPLE HAVE ALL QUESTIONED AS TO WHY MY SAFETY AIR BAGS DID NOT DEPLOY. THE VEHICLE HAS NOT BEEN DISASSEMBLED NOR HAS ANYONE MESSED WITH THE VEHICLE BEFORE OR AFTER THE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10238122August 14, 2008
ENGINE AND ENGINE COOLING
MAKING A RIGHT TURN AT AN INTERSECTION AND CAR DIED IN MID-TURN. I PULLED OVER AND IT RESTARTED. I HAVE HAD A SIMILAR INCIDENT, I REPORTED IT 5/19/08 # 10228160. I TOOK THE CAR IN AND IT WAS REPAIRED PER RECALL NOTICE. DEALERSHIP IS NOT HOPEFUL THEY WILL BE ABLE TO REPAIR THE PROBLEM UNTIL IT GETS WORSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236198July 29, 2008
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM FAULTY ON 07 JEEP COMMANDER. ALSO KNOWN AS THE "STALL BUG". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232510June 27, 2008
ELECTRICAL SYSTEM
ON NUMEROUS OCCASSIONS OUR 2008 JEEP COMMANDER OVERLAND WILL NOT START. I'LL INSERT THE KEY FOB INTO THE SLOT, TURN, AND THEN NOTHING HAPPENS. USUALLY AFTER A FEW ATTEMPTS THE TRUCK WILL START. (THE DEALERSHIP CURRENTLY HAS THE TRUCK AND STILL IS UNABLE TO RESOLVE OR ISOLATE THE PROBLEM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232509June 27, 2008
ELECTRICAL SYSTEM
WHILE DRIVING THROUGH A COMMERCIAL SHOPPING AREA IN CRANSTON, RHODE ISLAND, OUR 2008 JEEP COMMANDER OVERLAND STALLED WHILE DRIVING. MY WIFE WAS ABLE TO COAST OFF OF THE ROAD OUT OF TRAFFIC NEXT TO THE SIDE OF THE STREET. THE TRUCK RESTARTED AFTER A FEW MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232851June 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
2008 JEEP COMMANDER UNDER POWERED IN ACCELERATION. CONSUMER STATES THAT THE VEHICLE WOULD NOT ACCELERATE FAST ENOUGH IN CASE OF AN EMERGENCY. DEALER TOLD CONSUMER HE WOULD GET A CALL FROM AN ENGINEER SHE HAS YET TO RECEIVE ONE. *KB THE CONSUMER STATED THE ENGINE WAS INADEQUATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228160May 19, 2008
ENGINE AND ENGINE COOLING
DRIVING ON HWY 51 IN TULSA. MY 2008 JEEP COMMANDER STALLED AT 55-60 MPH. COASTED TO AN OFF RAMP, PUT IN PARK AND IT RESTARTED. I CALLED THE DEALERSHIP IN BROKEN ARROW, OK. THE SERVICE DEPARTMENT TOLD ME I HAVE TO HAVE A CODE READING BEFORE THEY CAN DO ANYTHING, AND BECAUSE IT WAS THE FIRST TIME IT MAY NOT PRODUCE A CODE, IF SO, THEY COULD DO NOTHING AND GOOD LUCK. I BOUGHT THIS CAR NEW AND IT HAS ONLY 2000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219964March 3, 2008
VISIBILITY:WINDSHIELD
ONE MONTH AFTER PICKING UP MY 2008 JEEP COMMANDER I WAS DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70MPH. A ROCK FROM A TRUCK IN FRONT OF ME STRUCK THE WINDSHIELD NEAR THE FRAME IN FRONT OF THE DRIVER. I COULD NOT INITIALLY SEE THE CHIP. I PARKED THE CAR IN THE DRIVEWAY. WHEN I RETURNED TO THE CAR AN HOUR LATER THE CHIP HAD EXPANDED INTO A 12 INCH CRACK THAT CONTINUED TO GROW OVER THE COURSE OF THE NEXT WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY AND HAD THE ENTIRE WINDSHIELD REPLACED. I THOUGHT IT WAS JUST BAD LUCK UNTIL READING THE NUMEROUS COMPLAINTS ABOUT THE INFERIOR COMMANDER WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219966March 3, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
JEEP WOULD NOT START. STARTER CONTINUED TO TURN CHECK ENGINE LIGHT ILLUMINATED. WAS ABLE TO GET ENGINE STARTED ONCE BUT STARTER DIDN'T DISENGAGE. HAD VEHICLE TOWED TO DEALERSHIP. DEALERSHIP WAS UNABLE TO INVESTIGATE IT FOR FOUR DAYS (THURS. - SUNDAY) WHEN I CALLED ON MONDAY AFTERNOON THEY COULD NOT LOCATE MY VEHICLE IN THE COMPUTER. I CONTACTED THE SERVICE MANAGER. HALF AN HOUR LATER THEY TOLD ME MY JEEP NEEDS A NEW FUEL PUMP AND WOULD BE READY TOMORROW AFTERNOON. THEY COULDN'T FIND IT EARLIER BECAUSE THE TECHNICIAN DID NOT ENTER THE VEHICLE IN THE COMPUTER UNDER MY NAME. THE JEEP IS 2 MONTHS OLD WITH ONLY 1600 MILES ON IT. I ONLY GOT A RENTAL CAR FOR MY TROUBLES BECAUSE I PURCHASED AN EXTENDED WARRANTY. NORMAL WARRANTY MAKES NO PROVISIONS FOR A LOANER VEHICLE. THIS IS NOT THE 5 STAR SERVICE I HAVE COME TO EXPECT. A BRAND NEW VEHICLE THAT DOESN'T START SHOULD RECEIVE PRIORITY STATUS. IF I HAD KNOWN IT WOULD TAKE DESERT DODGE 4 DAYS TO LOOK AT MY VEHICLE I WOULD HAVE HAD IT TOWED TO THE OTHER 5 STAR DEALER IN LAS VEGAS OR WAITED FOR AN APPOINTMENT AS I STILL HAVE TO PAY TAX ON THE RENTAL CAR AND MY WARRANTY IS ONLY FOR 5 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212427December 20, 2007
VISIBILITY:WINDSHIELD
WINDSHIELD OF 2008 JEEP COMMANDER HAS CRACKED TWICE IN LESS THAN THE FIRST 1,000 MILES. BOTH TIMES WERE VERY SMALL AND SLOW ROCKS THAT WOULD NEVER DO ANY DAMAGE TO ANY OTHER WINDSHIELD I HAVE EVER OWNED. THIS IS AN EPIDEMIC! I AM CONCERNED THAT THIS COULD LEAD TO A FUTURE SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211325December 10, 2007
VISIBILITY:WINDSHIELD
ONLY AFTER 3 WEEKS OF DRIVING, THE WINDSHIELD DEVELOPED A CRACK STARTING AT THE CENTER OF THE DASHBOARD AND SPREADING UP AND TO THE DRIVERS SIDE. THERE WAS NO IMPACT OR OBJECT THAT IMPACTED THE WINDSHIELD THAT CAUSED THIS CRACK. IT SEEMED TO OCCUR IN RESPONSE TO THE HEAT BEING LOWERED IN THE CAR DURING A VERY COLD NIGHT (AROUND 28F ). THE CRACK HAS RAPIDLY SPREAD TO ABOUT 2 FEET IN THREE DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211174December 7, 2007
SUSPENSION:MULTIPLE AXLE
TL- THE CONTAC OWNS A 2008 JEEP COMMANDER. WAS TRAVELING 30MPH WHEN THE FRONT AXEL BROKE. THE VEHICLE WAS TOWED TO THE DEALER DIAGNOSE THAT FRONT AXEL BROKE BECAUSE OF A CATOSTROPHIC DEFECT. THE DEALER SPOKE TO THE MANUFACTURE REQUESTING A NEW VEHICLE. CURRENT AND FAILURE MILEAGE WERE 75. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209996November 26, 2007
VISIBILITY:WINDSHIELD
I JUST PURCHASED MY 2008 JEEP COMMANDER ALMOST 3 WEEKS AGO AND I ALREADY HAVE A CRACKED WINDSHIELD. AT FIRST IT WAS JUST A LITTLE STAR THAT TURNED INTO A VERY LARGE CRACK IN JUST A MATTER OF HOURS. IT WAS A VERY SMALL ROCK THAT MADE A VERY BIG CRACK. NOW MY NAVIGATION SYSTEM IS BUGGING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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