Jeep Commander Complaints (2010)

45 consumer complaints on file.

#11000415June 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. WHILE ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY WAS REMOVED FROM THE IGNITION; HOWEVER, THE VEHICLE WOULD REMAIN ON. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944169January 10, 2017
WHEELS
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT THE TIRES LOST PRESSURE AND THE ALUMINUM RIM STEMS FRACTURED. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851557March 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. WHEN THE KEY WAS REMOVED FROM THE IGNITION, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DAMAGED KEY WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND CAUSED THE BATTERY TO DIE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. ....UPDATED 0711/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849921March 16, 2016
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
VEHICLE HAS JUST NOW REACHED 84000 AND HAS BEEN EXPERIENCING THESE SYMPTOMS FOR ABOUT 20000 MILES NOW. THE VEHICLE IS EXPERIENCING WHAT I BELIEVE TO BE SHORT CIRCUITS WITHIN THE CABIN AND ARE AS FOLLOWS /DRIVERS DOOR WINDOW ACTUATER SWITCH NOT ALLOWING PROPER WINDOW OPERATION .ALSO SAME AFFECTED SIDE /DRIVERS DOOR IS BEING INDICATED BY VEHICLE NOTIFICATION SYSTEM THAT IT IS OPEN. EVEN WHEN IT'S NOT ALSO VEHICLE WILL NOT AND DOES OCCASIONALLY. AIRBAG LIGHT WILL STAY ON DURING SUPPOSED TO BE NORMAL OPERATING SPEEDS. VEHIC)IE WHEN STOPPED AS WELL PASSENGER MANUAL SEAT HAS A CHATTERING SOUND WHEN MOVED FORWARD OR BACKWARD. VEHICLE HAS AND DOES GET ITS REQUIRED MAINTENENCE ROUTINE HOWEVER THESE ANOMALIES COULDN'T EVEN BE EXPLAINED FULLY THE REPAIR SHOP WE HAD TAKEN IT TO BY SOME FLUKE THE MALFUNCTION DIDN'T OCCUR EACH TIME WE'VE HAVERY TAKEN IT TO THEM WOWEVER ME FEAR IS THAT IT IS SOME KIND OF SHORT IN THE ELECTRICAL COMPONENT AND ME CAUSE A OVERHEATED SITUATION AND CATCH THE VEHIC)E ON FIRE. FOR CLARIFICATION THE VEHICLE DOES IT THROUGH ALL OPERATING MODES AS TO WHICH LIKE I STATED IS A SHORT OF SOME KIND.IN THE DOOR IS OR THE COMPUTER DON'T KNOW. COULDN'T GET A STRAIGHT ON ANSWER AS FAR AS TO WHY IT STILL DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819246January 10, 2016
ENGINE
THE JEEP WILL STALL OUT WHILE DECELERATING EVERY FEW MONTHS FOR THE LAST COUPLE OF YEARS. MOST OF THE TIME IT HAS BEEN WHILE APPROACHING AN INTERSECTION FROM SPEEDS OF 30-45 MPH, SO I HAVE LEARNED TO POP THE TRANSMISSION INTO NEUTRAL TO RESTART THE CAR WHILE IN MOTION. THIS IS HORRIBLY SCARY AND DANGEROUS SINCE I OBVIOUSLY CANNOT STEER DURING THE PROCESS, AND HAVE, AT LEAST FOUR TIMES, BEEN MAKING A LEFT-HAND TURN ACROSS TRAFFIC. I HAVE TAKEN MY CAR INTO THE DEALERSHIP NUMEROUS TIMES, BUT THEY DON'T EVEN LOG ME IN BECAUSE THEY SAY THAT SINCE I HAVE NO ILLUMINATED INDICATOR LIGHT, THEY WILL NOT BE ABLE TO PINPOINT THE PROBLEM. THIS IS SO DANGEROUS THAT I WOULD GET RID OF THE CAR, EXCEPT THAT I CANNOT REPLACE IT WITH ANYTHING COMPARABLE. I LOVE MY JEEP AND JUST WANT IT TO NOT TRY TO KILL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779380October 2, 2015
WHEELS
I HAVE HAD TWO FAILURES IN THE LAST THREE MONTHS WITH THE TPS TIRE PRESSURE SENSOR SYSTEM RESULTING IN TWO FLAT TIRES AT INTERSTATE SPEEDS WITH THE LOSS OF ONE TIRE COMPLETELY. THE NUT THAT FASTENS THE SENSOR TO THE RIM HAS CORRODED AND JUST CRUMBLED IN MY HAND WHEN ATTEMPTING TO REMOVE IT. IS THIS A COMMON PROBLEM, AND HAS THERE BEEN A RECALL TO REPAIR THIS DEFECT? HAVE HAD TO CALL AAA TWICE TO REMOVE AND REPLACE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679401January 28, 2015
ENGINE
THIS IS MY VIN, BUT IT'S NOT SHOWING UP ON YOUR SYSTEM: [XXX] 2010 JEEP COMMANDER, 6 CYLINDER, AWD. ENGINE DIES WITHOUT WARNING, AFTER STOPPING AT A STOPLIGHT, OR AFTER SITTING WITH THE FOOT ON BRAKE, SUCH AS WHILE WAITING TO MAKE A TURN LEFT OR RIGHT. (AS OF YET, IT HAS JUST NOT DIED WHILE DRIVING. IT ALWAYS HAPPENS AFTER STOPPING.) THIS IS MY DAUGHTER'S CAR, AND THE DEALER IS UNABLE TO PINPOINT PROBLEM. SOMETIMES THE CAR JUST DIES WHILE SITTING AT A LIGHT; OTHER TIMES, AFTER SITTING IN A BRAKING SITUATION, AND ACCELERATING FROM A STOPPED POSITION TO MAKE A TURN, IT DIES. VERY DANGEROUS, ESPECIALLY IF PULLING OUT IN FRONT OF OR ACROSS MOVING TRAFFIC. IT APPEARS THIS IS A RECURRING PROBLEM WITH JEEPS AND DODGE/CHRYSLER PRODUCTS, BASED ON WHAT I'VE READ ON-LINE. I AM VERY WORRIED AND CONCERNED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660344November 23, 2014
POWER TRAIN, STEERING, SERVICE BRAKES
WHILE DRIVING OUT TO MY PARENT'S WITH MY DAUGHTERS MY JEEP JUST SHUT DOWN,{STALLED} WHILE GOING 50-55 MPH. LOST POWER STEERING AND BRAKES, HAD TO SHIFT INTO NEUTRAL AND RE START. THIS HAPPENED FOUR MORE TIMES IN THE NEXT 8.4 MILES. AFTER DROPPING OF MY KIDS MY HUSBAND FOLLOWED ME TO THE DEALERSHIP TO DROP IT OFF. ABOUT 9 MILES AWAY, AND IT SHUT DOWN 6 MORE TIMES AT VARIOUS SPEEDS. DEALER DOES NOT KNOW WHAT'S WRONG AND IS WAITING UNTIL MONDAY TO GET A RESPONSE FROM CHRYSLER HEAD QUARTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653855November 10, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT AFTER PARKING AND TURNING THE VEHICLE OFF, THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRELESS IGNITION MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606064June 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, POWER TRAIN
IN CONTINUATION OF MY PREVIOUS COMPLAINT 10563803 SINCE THE N23 RECALL DISABLED THE 4 LOW IN THE TRANSFER CASE OF MY JEEP, JEEP HAS BEEN ATTEMPTING TO REPAIR IT. THE MOST RECENT REPAIR WAS COMPLETED ON 6/19 AND PER THE DEALER JEEP HAD THEM HARD WIRE CIRCUITS T313 AND K594 ON MY VEHICLE. WHILE TRAVELING AT 75 MPH THE WARNING INDICATORS FOR BOTH THE TRACTION CONTROL SYSTEM AND THE ELECTRONIC STABILITY PROGRAM LIT. SHUTTING THE VEHICLE OFF AND RESTARTING DID NOT CLEAR THE ISSUE. I BELIEVE THAT BOTH OF THESE SYSTEM ARE MANDATED BY NHTSA IN 75% OF ALL VEHICLES SOLD IN THIS MODEL YEAR AND IT APPEARS THAT JEEP IS COMPROMISING THESE SYSTEMS IN AN ATTEMPT TO FIX A RELATED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578784April 10, 2014
SEAT BELTS, ELECTRICAL SYSTEM, POWER TRAIN
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AND IS INDEED A SAFETY RISK. CHRYSLER HAS NOT REMEDIED THE PROBLEM EVEN AFTER THOUSANDS OF COMPLAINTS. I DEMAND THAT NHTSA FORCE CHRYSLER'S HAND IN THIS MATTER AS NOTHING IS BEING DONE TO FIX THIS FAULTY RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567213February 27, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
COMMANDER WILL TURN OFF WHEN PULLING AWAY FROM A STOP SIGN, PULLING INTO THE GARAGE, TURNING A CORNER. THE FIRST EVENT WAS TURNING LEFT FROM A STOP LIGHT AFTER I HAD BEEN GOING 65MPH ON THE HIGHWAY. 11/26/2012 THIS VEHICLE TO DEALERSHIP FOLLOWING SEVERAL MORE STALLS WHILE DRIVING. NOTHING WAS NOTED ON THE DEALERSHIP EVALUATION. THE MOST FRIGHTENING EVENT WAS ON THE HIGHWAY AT 60MPH AND SIMPLY DIED IN THE MIDDLE LANE IN THE DARK, AT NIGHT. I THOUGHT I WAS GOING TO DIE ON THAT ROAD. THE ENGINE PANELS ALL WENT DOWN, LIGHTS WENT OFF, ENGINE SHUT OFF. THIS VEHICLE CONTINUED TO DIE AT UNEXPECTED INTERVALS ON THE ROAD. 10/28/13 THE DEALERSHIP STATED TIPM WAS SHORTED INTERNALLY, THE TIPM WAS REPLACED. THIS VEHICLE HAS CONTINUES TO DIE WHILE DRIVING ON THE ROAD, PULLING AWAY FROM A STOPLIGHT OR SIMPLY TURNING A CORNER OR DRIVING INTO THE GARAGE FROM THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563803February 11, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
AFTER HAVING SAFETY RECALL N23 / NHTSA 13V-175 PERFORMED, MY VEHICLE'S TRANSFER CASE NO LONGER SHIFTS AS IT SHOULD, PREVENTING THE VEHICLE FROM SHIFTING INTO NEUTRAL OR 4 LOW. I DO NOT TRUST THAT THE STABILITY CONTROL SYSTEM WILL FUNCTION CORRECTLY NOW AS IT IS MY UNDERSTANDING THAT THIS SAME SYSTEM ADJUSTS THE TORQUE TO THE FRONT AND REAR AXLES AS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553753November 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
VEHICLE IDLES POORLY AND 4 WHEEL DRIVE TRANSFER CASE MOTOR DOES NOT WORK AFTER DEALERSHIP PERFORMED N23 RECALL WORK. THIS IS A VEHICLE WITH LESS THAN 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542716September 9, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AND PROCEEDED TO STALL. THE FAILURE RECURRED VARIOUS TIMES AT SPEEDS BELOW 40 MPH. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514648June 1, 2013
ENGINE
THE CAR DROVE FINE PULLED IT IN THE GARAGE. GOT UP THURSDAY MORNING TO GO TO WORK THE CAR TURNED ON AND STARTED SHAKING AND I TURNED IT OF TRIED ONCE MORE IT WOULD NOT TURN ON AT ALL. SO THEN I CHANGED THE CRANK SENSOR THE CAM SENSOR GOT A NEW BATTERY PUT NEW SPARK PLUGS THE TRUCK STILL WOULD NOT START. HAD A GARAGE LOOK AT IT THEY SAID IT WAS THE INTAKE MANIFOLD SO THEY THEREFORE TOLD ME TO TAKE IT TO JEEP BECAUSE IT WAS COVERED UNDER WARRANTY. I TOOK IT TO JEEP AND THE TOLD ME THIS WOULD NOT STOP MY CAR FROM RUNNING, THEY HAVE HAD MY CAR FOR A WEEK AND NO DIAGNOSIS. THIS CAR IS ONLY THREE YEARS OLD BUT JEEP CUSTOMER SERVICE SAYS TO ME YOU BOUGHT IT USED SO YOU DON'T KNOW WHAT WAS DONE TO THE CAR. SO I SAY TO HER YOUR QUALIFIED MECHANICS YOU HAVE WORKING AT THE DEALERS CANT DO THE JOB. WHAT GREAT CUSTOMER SERVICE JEEP HAS. AND THE DEALER IS SUPPOSE TO BE GETTING IN CONTACT WITH JEEP TECH'S IN CORPORATE TO TRY AND FIGURE OUT WHAT THE PROBLEM IS. STILL NO CAR 6/01/15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510237May 1, 2013
EXTERIOR LIGHTING
IN APRIL OF 2013 I STARTED HAVING TILTING ISSUES WITH MY HIGH-INTENSITY DISCHARGE HEADLAMPS AUTOMATIC HEADLAMP LEVELING SYSTEM. MY VEHICLE IS A 2010 JEEP COMMANDER. WHEN I DRIVE AT NIGHT MY LIGHTS WOULD LOWER ALL THE WAY DOWN RANDOMLY, LEAVING THE ROAD INFRONT OF ME PITCH BLACK. I HAVE BEEN FORCED TO DRIVE WITH MY HIGH BEAMS ON DURING THESE EPISODES UNTIL THE LIGHTS WOULD RAISE AGAIN TO THE NORMAL SETTING. WITH IN THE LAST TWO WEEKS THE LIGHTS WON'T RAISE AT ALL AND I AM FORCED TO LIMIT MY DRIVING AFTER DARK. I HAVE 2 SMALL CHILDREN AND CLEARLY THIS POSES A SAFETY ISSUE. I TOOK MY VEHICLE TO CUETER JEEP IN YPSILANTI, MI TO HAVE THE PROBLEM FIXED AND THE SERVICE TECH TOLD ME THAT HE COULDN'T FIX THE PROBLEM BECAUSE HE COULDN'T DUPLICATE THE PROBLEM. ( A RECAP: THE PROBLEM WAS THAT THE LIGHTS WOULD NOT MOVE INTO A LEVEL ADJUSTMENT AT THIS POINT AS I EXPLAINED TO THE SERVICE TECH.) WHEN I DROPPED OFF MY VEHICLE I ALSO HAD AN OIL CHANGE AND TAILGATE WORK DONE. I LEFT THE VEHICLE OVERNIGHT FOR ALL THE WORK TO BE COMPLETED AS THEY WERE WAITING FOR TAILGATE PARTS(DROP OFF TIME AT CUETER JEEP SERVICE 7AM THURSDAY APRIL 25,2013/ PICK UP TIME 12PM FRIDAY APRIL 26,2013). THE SERVICE TECH TOLD ME AT THE PICK UP TIME THAT HE COULDN'T DUPLICATE THE PROBLEM AND THAT HE COULDN'T FIX THE HEADLIGHT PROBLEM AND THAT THE HEADLIGHTS WERE ACTING THAT WAY BECAUSE THE HIGHBEAM AUTO DIM WAS TURNED ON, IN WHICH WAS NOT THE CASE AS THAT FEATURE WAS NOT TURNED ON NOR HAVE I EVER TURNED THAT FEATURE ON. MAY 1,2013 9:31AM, I TALKED WITH THE SERVICE MANAGER AT CUETER JEEP (RICHARD BAYER) AND HE TOLD ME THAT THEY COULDN'T FIGURE OUT THE PROBLEM UNLESS I LEFT THE VEHICLE OVER NIGHT SO THEY CAN DRIVE IT AT NIGHT AND I EXPLAINED TO HIM THAT I DID AND ALSO CONFIRMED THAT THE TECH'S LEAVE THE DEALERSHIP AT 6PM. SO MY SAFETY ISSUE HASN'T BEEN RESOLVED BY CUETER JEEP, MY 5 STAR DEALER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473747September 4, 2012
ENGINE
I JUST PURCHASED A USED 2010 JEEP COMMANDER LIMITED WITH 5.7 HEMI FROM PHILPOT MOTORS AND BROUGHT IT HOME JUNE 25TH, 2012. ON FRIDAY, JUNE 29TH ON MY WAY HOME THE ENGINE COMPLETELY SHUT OFF TWICE WITHIN 10 MINUTES. BOTH TIMES IT WAS AS I WAS COMING TO A COMPLETE STOP. I HAD TO PUT IT IN PARK AND TURN THE KEY AND IT STARTED RIGHT BACK UP LIKE NOTHING WAS WRONG. PHILPOT HAD IT BROUGHT TO AN AUTHORIZED JEEP DEALER (ALLEN SAMUELS) WHERE IT SAT FOR 2 WEEKS AND THEY COULDN'T FIGURE IT OUT OR REPRODUCE THE PROBLEM. PHILPOT SUGGESTED THEY CHANGE THE TIPM (POWER MODULE) AND RE-FLASH THE MEMORY WHICH THEY DID. I GOT IT BACK AND DROVE IT FOR ABOUT A MONTH AND ONCE AGAIN IT HAPPENED AT A STOP SIGN WHEN MY WIFE WAS DRIVING IT. THE ENGINE STOPPED COMPLETELY AND SHE HAD TO PUT IT IN PARK AND RESTART IT. IT JUST DIES WITH NO WARNING AT COMPLETE RANDOM TIMES WHEN COMING TO A COMPLETE STOP. I WAS DISGUSTED AND SO PHILPOT TOOK IT ONCE AGAIN AND SENT IT TO ALLEN SAMUELS. THEY HAD IT FOR ANOTHER 2 WEEKS AND STILL COULD NOT REPLICATE THE PROBLEM NOR FIND ONE. THEY EVEN CONTACTED CHRYSLER ENGINEERS AND THEY COULDN'T OFFER ANY ADVICE. I JUST GOT IT BACK THE OTHER DAY BECAUSE THEY COULDN'T FIGURE IT OUT. I EVEN CONTACTED CHRYSLER GROUP MYSELF AFTER THE FIRST OCCURRENCE AND THE GIRL WAS RUDE TO ME ON THE PHONE. SHE COULDN'T OR WOULDN'T HELP ME FIND A SOLUTION TO THE PROBLEM BECAUSE I WASN'T THE AUTHORIZED SERVICE CENTER. SHE SAID THE AUTHORIZED MECHANIC COULD ONLY CONTACT THEIR TECHS, NOT A CONSUMER. I CAN'T BELIEVE THAT CHRYSLER ENGINEERS AND AUTHORIZED SERVICE PEOPLE CANNOT FIND OR REPLICATE A PROBLEM THAT'S HAPPENED THREE TIMES NOW. I JUST WANTED MY JEEP FIXED BUT I GUESS CHRYSLER DOESN'T HAVE THE KNOWLEDGE OR KNOW HOW TO PINPOINT WHAT IS CAUSING THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470165August 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT THE KEY WAS RESISTANT TO BE REMOVED FROM THE IGNITION. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE KEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED TO REPLACE THE BATTERY, WHICH WAS REPLACED BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 62,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469313August 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND UPON STARTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. A POWER MODULE, SPARK PLUGS, AND IGNITION COILS WERE REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A REPLY. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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