Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#891989July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH MOTOR RUNNING WHEN IT SUDDENLY STARTED MOVING BACKWARDS.EMERGENCY BRAKE WAS NOT ENGAGED. CONSUMER RAN AFTER VEHICLE, JUMPED IN AND SHUT OFF ENGINE. NO ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747795July 4, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
THE DESCRIPTION OF THE PROBLEM AS PER THE NEWS ON 07/04/2001 FITS THE INCIDENT. AT THE TIME OF THE INCIDENT, A TEENAGE FRIEND WAS DRIVING ALONE. HE BACKED OUT OF THE DRIVEWAY AND NOTICED THE DOG WAS OUT OF THE YARD. HE SAID HE PUT IT IN PARK AND GOT OUT TO GET THE DOG. THE JEEP INADVERTENTLY ROLLED IN REVERSE INTO A NEIGHBORS FENCE CAUSING MINOR DAMAGE TO THE REAR BUMPER AND EXHAUST SYSTEM. I HAD TO PAY THE NEIGHBOR FOR THE DAMAGE TO HIS FENCE. INCIDENT WAS NOT REPORTED AS I DEEMED IT HIS ERROR AND DAMAGE WAS MINIMAL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891630June 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN IT RAINS OR SNOWS AN D WHEN ONSUME R APPLIES BRAKES FRONT WHEELS SLIDE BACK AND FORTH. ABS BRAKING SYSTEM LIGHT DOESN'T FUNCTION AT ALL.ALSO, THERE IS SQUEAKING/ PULSATING NOISE UNDERNEATH VEHICLE. . DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891084June 25, 2001
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE CLOSING DOOR NOTICED THAT DOOR WAS UNATTACHED FROM FRAME OR BODY OF VEHICLE, CAUSING DOOR TO HANG OFF, UNABLE TO CLOSE. *AK HINGE BECAME LOOSE WITHOUT ANY KNOWLEDGE AND SOON BECAME COMPLETELY UNATTACHED FROM THE FRAME, CONSUMER HAD TO MANUALLY LIFT DOOR INTO LATCH AND LOCK IT TO CLOSE THE DOOR, CHRYSLER CLAIMED NO RESPONSIBILITY, CONSUMER HEARD FROM OTHER REPAIR SHOPS THAT THIS WAS A FREQUENT PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747298June 24, 2001
SEATS
THE DRIVER'S SEAT CUSHION FRAME BROKE AT THE WELDS. THIS CAUSED THE FRONT MOUNT OF THE CUSHION FRAME TO FRACTURE. THERE WAS NO WAY OF KNOWING THE WELDS HAD FRACTURED UNTIL THE LOWER MOUNT FINNALLY GAVE OUT. I WAS LUCKY THAT THIS HAPPENED WHEN I JUST GOT INTO THE JEEP. IF I HAD BEEN DRIVING DOWN THE FREEWAY, AND THE SEAT BROKE, I WOULD HAVE LOST CONTROL. I WENT THE MY LOCAL JEEP DEALERSHIP, SHOWED THEM THE BROKEN SEAT. THERE WAS NOTHING THEY COULD, BUT WERE WILLING TO ORDER THE PART. OF WHICH THERE WERE ONLY THREE AVAILABLE IN THE NATION. I TRIED TO LOCATE THE PART USED ON THE NATIONAL WEB OF SALVAGE YARDS. ON EVERY JEEP OF THIS YEAR AT THE SALVAGE YARD, THE FRONT DRIVER'S SEAT WAS ALREADY MISSING. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE LOOKED INTO. I STILL HAVE THE BROKEN SEAT CUSHION FRAME FOR FURTHER ANALYSIS. I JUST WONDER HOW MANY ACCIDENTS THIS PROBLEM HAS CAUSED, AND WERE BLAMED ONTO SOMETHING OR SOMEONE ELSE? THANK YOU FOR READING AND CONSIDERING THIS NOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890609June 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN. AIRBAG LIGHT AND LIGHTS INSIDE AND OUTSIDE WENT OUT. VEHICLE WILL BE TOWED TO A MECHANIC. DEALERSHIP WAS CONTACTED NUMEROUS TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890225June 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS HAVE WARPED AND FLAKED DUE TO RUST. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE IS NOT INCLUDED DUE TO VIN. DEALER HAS REPAIRED VEHICLE AT OWNER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888678May 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT HIGHWAY SPEEDS OR WHEN SLOWING DOWN AND APPLYING BRAKES EXTREME VIBRATION OCCURS IN FRONT END OF VEHICLE . PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745455May 17, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR HAS BEEN WELL-MAINTAINED THROUGHOUT OWNERSHIP/NO ABUSE OF ANY SORT ON OUR PART HASTENED THE EXTENSIVE REPAIRS/OVERALL REPAIR BILL WAS $1500.HEAD GASKET AND ASSOC. PROBLEMS CAUSED THE WATER PUMP TO SEIZE UP, THE SERPENTINE BELT TO SLIP OFF/THE METAL PARTS TO BE CHEWED UP WHICH WENT INTO THE RADIATOR CAUSING THE WATER LINES AND THE RADIATOR TO BE FLUSHED AS WELL.WE ARE CONCERNED ABOUT THE EXTENSIVENESS OF THIS PROBLEM AND THE REPAIR COST. WE HAVE CONTACTED CHRYSLER, BUT THEY SAID THEY WILL NOT PROCEED WITH A RECALL UNTIL NHTSA REPORTS THIS PROBLEM TO THEM.THAT FILE # IS 8646708. WE PREVIOUSLY OWNED THE SAME MAKE AND MODEL(1988 JEEP).WE SOLD IT AT 200,000 MILES--NEVER HAVING EXTENSIVE REPAIR PROBLEMS SUCH AS THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887458May 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
ALL 3 BOLTS THAT HOLD MOTOR MOUNTS TO BLOCK BROKE OFF WHILE DRIVING, CAUSING ENGINE TO DROP OR FALL.*AK CONSUMER IS REQUESTING MANUFACTURER COMPENSATE HIM FOR DAMAGES AND ALSO CAR RENTAL THE HE HAD TO ENDURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887402May 3, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE BURSTED INTO FLAME AND EXPLODED WHILE PARKED OUTSIDE OF HOME. LOCAL FIRE DEPARTMENT ARRIVED AND EXTINGUISHED FIRE. ALSO, FIRE DEPARTMENT BELIEVED FIRE WAS DUE TO AN UNDER HOOD ELECTRICAL SHORT. DEALER / MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#887154April 30, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED IN GEAR WITH ENGINE TURNED OFF WHEN IT CAUGHT ON FIRE IN ENGINE CARPARTMENT AREA. CAUSE UNKNOWN. CONSUER WAS WAITING FOR FURTHER INFORMATION. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#887068April 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES ARE VERY CORRODED. THERE WAS A RECALL ON THE VEHICLE, BUT CONSUMER WAS NOT PART OF RECALL.*AK THERE WAS LOUD SCREACHING NOISE ON FRONT LEFT WHEEL, BUT STOPS WHEN BRAKES ARE DEPRESSED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887020April 27, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S SIDE DOOR TOP HINGE SEPARATED FROM VEHICLE. SPOT WELD CAME APART, AND ONLY THING THAT HELD DOOR WERE THE SCREWS. BUT BOTTOM HINGE KEPT DOOR UP. DEFECT MAY HAVE CAUSED ENTIRE DOOR TO SEPARATE FROM VEHICLE WITHOUT PRIOR WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885592April 10, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING CONSUMER HEARD FAN HITTING HOUSING OF THE RADIATOR. ALSO, VEHICLE WOULD NOT GO IN 5 TH GEAR OR REVERSE. MOTOR HAD DROPPED ABOUT 3 INCHES. MOTOR MOUNT BOLTS HAD BROKEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884746April 2, 2001
STRUCTURE:BODY, TIRES, VISIBILITY:WINDSHIELD
FLOODING WATER IS ENTERING DRIVER'S SIDE OF VEHICLE. ALSO, ICE IS FORMING ON INSIDE OF WINDSHIELD. CONSUMER HAS CONTACTED DEALER. *AK ALL 4 GOODYEAR WRANGLER TIRES WITH LESS THAN 13000 MILES HAD TO BE REPLACED. CONSUMER STATES THAT THE SERVICE MANAGER WILL NOT RETURN THE CALLS CONCERNING MAKING AN APPOINTMENT TO HAVE VEHICLE FIXED, DEALER IS REQUESTING THAT CONSUMER PAY FOR ALL REPAIRS, LABOR, AND PARTS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560600March 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES FAILED PRIOR TO RECALL NOTIFICATION CAUSING ACCIDENT, SEVERAL DAYS AFTER GETTING VEHICLE OUT OF SHOP FRONT BRAKES WHERE MAKING A TERRIBLE NOISE ALONG WITH THE SAME STOPPING PROBLEM, VEHICLE WAS THEN TAKEN TO A CERTIFIED MECHANIC AND WAS ADVISED THAT THERE WAS A CATASTROPHIC PARTS SEPARATION IN ONE OF THE FRONT WHEELS, BRAKES WHERE INSPECTED AND FRONT BRAKE PAD LINING CAME APART FROM BINDING PLATE CAUSING ROTOR AND CALIPER DAMAGE, MECHANIC STATED FAULTY FRONT PAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743207March 28, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE TOP HINGE WELD BROKE AWAY FROM DOOR FRAME!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884298March 27, 2001
STRUCTURE:BODY:DOOR
CONSUMER'S DOOR PANELS ON ALL 4 DOORS ARE PEELING. MANUFACTURER WILL NOT ASSIST CONSUMER FINANCIALLY. COST TO REPAIR IS APPROXIMATELY $500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742114March 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS FAILED PRIOR TO RECALL; CAUSED DAMAGE TO OTHER BRAKE PARTS, REQUIRING ARC WELDING, REFUND REQUESTED. BRAKES STILL NOT CORRECT, BUMPING NOISE STILL CONTINUES THROUGH 2001. CHRYSLER DEALER SAYS NOT THEIR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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