Jeep Cherokee Complaints (2019)
1,674 consumer complaints on file.
- #11180908February 18, 2019ENGINE
CHECK ENGINE LIGHT CAME ON AND IT STARTED STALLING AND WON'T GO SPEED OVER 20 MILES JEEP WAS BRAND NEW WITH ABOUT 45 MILES ON THE ODOMETER.DEALERSHIP TRIED FIXING SOMETHING TO DO WITH STORED DTC-PO6ODD ENGINE OIL PRESSURE STUCK.ON RETURN DID THE SAME THING.NOW GOING BACK TO THE DEALER.BOTH TIMES JEEP WAS ON 59 SOUTH FWY.POTENTIALLY A DANGEROUS SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180934February 18, 2019ENGINE, POWER TRAIN
I'VE ONLY HAD THIS VEHICLE 2 MONTHS.....CAME TO A STOP AT A TRAFFIC LIGHT, WHEN TO TAKE OFF THE VEHICLE DIED. WOULD NOT RESTART, COULD NOT GET THE VEHICLE OUT OF DRIVE, FINALLY GET IT OUT OF DRIVE, VEHICLE STILL WON'T RESTART. FINALLY RESTARTS, THEN DIES AGAIN, RESTART, DIES AGAIN, FINALLY GET IT TO START START/STOP LIGHT IS ON FOR SERVICE. TURN START/STOP OFF, DRIVE TO SAFE PLACE, TURN VEHICLE OFF, LIGHT GOES OFF, VEHICLE DOESN'T ACT UP AGAIN AT THIS POINT BECAUSE I HAVE TURNED THE START/STOP OFF. AT DEALERSHIP FOR OVER A WEEK NOW, THEY "CLAIM" THEY CAN NOT GET IT TO REPRODUCE THE ISSUE. I'M READING ONLINE LOTS OF ISSUES LIKE THIS, WHY AREN'T THESE VEHICLES BEING RECALLED OR PULLED OFF THE ROAD. SOMEONE IS GONNA GET KILLED!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11176466February 12, 2019ELECTRICAL SYSTEM
STARTED VEHICLE AND WAS ABOUT TO DRIVE OUT OF DRIVE WAY, AND THE 8.4INCH SCREEN WAS WHITE WITH MULTI COLOR LINES GOING DOWN THE FRONT, AFTER A FEW MINUTES IT WENT BLACK. RADIO STILL WORKS, JUST NOW VISUAL. HAPPENED TODAY 12 FEB 2019
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174413February 5, 2019ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
LESS THAN 30 DAYS OF PURCHASING THE CAR IT COMPLETELY SHUT DOWN WHILE I WAS DRIVING IN TRAFFIC. BATTERY LIGHT CAME ON, CAR ROLLED TO A STOP AND WOULD NOT CRANK BACK UP FOR A FEW MINUTES. THIS HAPPENED WHILE DRIVING AT A SPEED OF 55 - 60 MPH. I CALLED THE DEALERSHIP AND THEY HAD ME BRING THE CAR BACK IN. APPARENTLY THIS IS A SAFETY FEATURE THAT HAPPENS WHEN THE OIL IS TOO LOW!!! THEY DID NOT TOP OFF THE OIL WHEN I PURCHASED THE CAR. HOWEVER, THIS IS NOT A SAFE THING FOR A VEHICLE TO DO. I COULD HAVE BEEN KILLED IN ATLANTA TRAFFIC ON THESE INTERSTATES. THIS IS BEYOND DANGEROUS AND THIS " FEATURE " WAS NOT DISCLOSED AT THE TIME OF PURCHASE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173861February 4, 2019UNKNOWN OR OTHER
NEW VEHICLE WITH 35 MILES ON IT HAVE A CHECK ENGINE LIGHT COMING ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173766February 3, 2019ELECTRICAL SYSTEM
DAY DROVE OFF LOT RADIO FADES IN AND OUT ALL RADIO STATIONS. STOPS FOR ABOUT A WEEK AND STARTS BACK UP. TURNING CAR OFF AND ON HAS NO EFFECT. DOESN'T MATTER THE AREA BEING DROVE INNER CITY HIGHWAY BACKROADS IT HAPPENS AT ANY TIME ANY WHERE. CAR CAN BE SITTTING IN DRIVEWAY, PARKING LOT, STOP LIGHT AND CONTINUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173447February 1, 2019UNKNOWN OR OTHER
WHEN BACK WINDOW IN DOWN IT MAKES A EXTREMELY LOUD POUNDING NOISE THAT IS SO BAD IT FEELS LIKE MY EAR DRUMS ARE GOING TO EXPLODE. LIKE A LOUD PLANE ABOVE THE CAR. THE WHOLE CAR VIBRATES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173520February 1, 2019SERVICE BRAKES
WHILE DRIVING MY 2019 JEEP CHEROKEE I WAS ON A MAJOR HIGHWAY IN COLORADO. THE ROADS WERE NOT ICY OR COVERED IN SNOW. TRAFFIC CAME TO AN ABRUPT STOP IN FRONT OF ME. I PUT ON THE BRAKES, PUSHING DOWN ALL THE WAY AS FAST AS I COULD. THERE WAS CLOSE TO 2 CAR LENGTHS BETWEEN ME AND THE CAR IN FRONT OF ME, BUT MY VEHICLE WAS TAKING FOREVER TO STOP. IT ULTIMATELY DID NOT STOP IN TIME AND I HIT THE VEHICLE IN FRONT OF ME. BOTH THE VEHICLES WERE DAMAGED AND I BROKE MY HAND. THE ENTIRE TIME I WAS BRAKING IT FELT LIKE THE CAR SHOULD HAVE STOPPED A LOT QUICKER BUT IT JUST WAS NOT STOPPING. I SAW THERE HAS BEEN ISSUES WITH THE BRAKES ON THE 2019 JEEP CHEROKEES.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11173405January 31, 2019ENGINE
VEH. STALLS WHILE DRIVING , WENT BACK TO DEALER 2TIMES THEY SAY IT'S FINE. THIS IS ON SAFE AS IT HAPPENS ON HIGHWAY WITH NO WARNING, THEY TELL ME THAT THE DASH LIGHT IS NOT ON NOW SO WE CAN'T FIX IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173178January 30, 2019ELECTRICAL SYSTEM
MY 2019 JEEP CHEROKEE LATITUDE PLUS HAS HAD A ELECTRICAL PROBLEM STARTING 2 WEEKS AFTER WE BOUGHT THE VEHICLE. THE RADIO SCREEN CHANGES ON ITS OWN TO ALL THE DIFFERENT FEATURES ON THE SCREEN INCLUDING TURNING THE BACKUP CAMERA ON WHILE DRIVING FORWARD, TURNING THE SEAT HEATER AND WHEEL HEATER ON AND NOT SHUTTING OFF, TURNING THE HEATER AND MAX A/C ON AND OFF, CALLING PEOPLE WHILE ON BLUETOOTH. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION, STATIONARY, ON CITY STREETS AND HIGHWAY. I HAVE TAKEN THE VEHICLE IN 4 TIMES SO FAR FOR THIS ISSUE. THE SERVICE DEPARTMENT HAS TESTED THE BATTERY VOLTAGE ON 12/17/18 COULDN'T FIND A PROBLEM. PROBLEM AGAIN ON 01/14/19. PROBLEM AGAIN 01/23/19, SERVICE DEPARTMENT CHECKED IT, GAVE IT BACK TO ME AND SAID THEY WERE ORDERING A NEW RADIO. 01/28/19 RADIO REPLACED. AFTER THE RADIO WAS REPLACED THE MILEAGE WAS BLINKING AND THE ELECTRONIC THROTTLE SYSTEM LIGHT COMES ON AND THEN SHUTS OFF AFTER STARTING THE VEHICLE. 01/29/19 VEHICLE IS BACK AT THE SERVICE DEPARTMENT WITH THE SAME ISSUES (01/30/19 SERVICE DEPARTMENT STILL HAS VEHICLE). I HAVE VIDEO OF THE PROBLEM BUT CAN ONLY UPLOAD PHOTOS SO I TOOK SCREENSHOTS OF THE VIDEO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172709January 29, 2019STRUCTURE:BODY, ENGINE
I WAS SITTING IN TRAFFIC ON THE 105 FREEWAY, AT APPROXIMATELY 2-3 MILES PER HOUR, AND MY CAR SUDDENLY LUNGED FORWARD HITTING THE OTHER CAR IN FRONT OF ME, MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. TIME OF OCCURRENCE WAS JAN 28, 2019 APPROXIMATELY 2:30PM.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172460January 28, 2019ELECTRICAL SYSTEM
WHEN A PHONE CALL COMES IN THE RINGER VOLUME IS AT MAXIMUM VOLUME. THIS IS HEART STOPPING, MAKING ME JUMP. I AM FORCED TO QUICKLY TURN THE VOLUME DOWN WHICH, WHEN IN TRAFFIC, IS VERY DISTRACTING AND POTENTIALLY DANGEROUS. I HAVE READ ONLINE OF OTHERS HAVING THIS ISSUE, WITH NO RESOLUTION. EVEN THOUGH I TURN THE VOLUME DOWN, THE NEXT TIME THE VOLUME IS RIGHT BACK UP AT MAXIMUM. THERE IS NO WAY TO AVOID THIS. I ALSO HAVE THE ISSUE OF BLUETOOTH CALLING BEING USELESS. ALTHOUGH I CAN HEAR THE OTHER PARTY THEY CANNOT HEAR ME. THE SYSTEM ALSO MAKES A VERY LOUD POPPING STATIC NOISE WHENEVER I USE THE BLUETOOTH SYSTEM, EITHER AT THE BEGINNING OR END. I AM AFRAID THIS WILL DAMAGE MY VEHICLES SPEAKER OR STEREO SYSTEM. I HAVE HAD THE VEHICLE TO MY DEALER NUMEROUS TIMES AND THEY WERE ABLE TO RECREATE THE ISSUE. WE EVEN TESTED ON ANOTHER CHEROKEE AND THE ISSUE DID NOT OCCUR FOR ME IN THIS VEHICLE. THE DEALER DID A SOFTWARE UPDATE THAT DID NOT HELP. THEN THEY WERE TOLD JEEP WAS COMING OUT WITH A SOFTWARE UPDATE THAT WOULD HELP. AFTER 3 MONTHS THEY TOLD ME THE UPDATE WAS IN, SO I DROPPED MY CAR OFF AGAIN. THE NEXT DAY I WAS TOLD THAT THE UPDATE WAS CORRUPTED AND THAT JEEP INFORMED THEM NOT TO RUN THE UPDATE OR THERE WOULD BE NEW PROBLEMS. SO MY CAR WENT TO THE DEALER AGAIN FOR NO REASON. THIS HAS BEEN A HUGE INCONVENIENCE FOR ME FOR MONTHS NOW. I ALSO HAD AN ISSUE WITH THE RADIO REBOOTING WHILE DRIVING, FOR NO APPARENT REASON. I ALSO EXPERIENCED AN ISSUE WITH THE RADIO DISPLAYING NOTHING BUT COLORED LINES AND EVENTUALLY GOING BLACK ALL TOGETHER. THIS WAS HOPEFULLY FIXED BY AN UPDATE BUT THAT STILL REMAINS TO BE SEEN. OVERALL, THIS JEEP HAS HAD ME GOING BACK AND FORTH TO THE DEALER STARTING ABOUT A MONTH AFTER I BOUGHT IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172570January 28, 2019ELECTRICAL SYSTEM, ENGINE, STEERING
ON DECEMBER 29TH AT ABOUT 5PM, I WAS TRAVELING SOUTH AT 40MPH ON PLYMOUTH SORRENTO RD IN ORANGE COUNTY FL.AS I WAS DRIVING, I HEARD A DING (1 DING ALMOST AS IF MY SEAT BELT WANTS BUCKLED, BUT IT WAS) AND AT THAT TIME, MY JEEP SHUT DOWN IN TRAVEL. THE FIRST THING I NOTICED WAS THE RADIO SHUT OFF AND ALL THE GAUGES, AS I WENT TO CORRECT MY STEERING, TO GET BACK IN THE CENTER OF MY LANE, I REALIZED I HAD NO STEERING CAPABILITIES, THE STEERING WHEEL WAS LOCKED. WHEN I REALIZED WHAT HAD HAPPENED, I BEGAN TO SLOW AND THE CAR CAME BACK ON. THIS ALL TOOK PLACE IN ABOUT 5 SECONDS. WHEN I GOT MY HEAD STRAIGHT AND STARTED BACK HOME, I NOTICED THAT THE RADIO, CONTROL PANEL/GAUGES AND A/C WOULD NOT FUNCTION PROPERLY. I COULD NOT CHANGE CHANNEL, TURN AIR OFF, COULDN'T CHANGE VOLUME OR NOTHING. ABOUT TWENTY MINUTES LATER I ARRIVED AT MY HOUSE AND SHUT THE CAR DOWN. THE RADIO CONTINUED TO PLAY. I HAD TO START AND SHUT THE JEEP DOWN THREE TIME IN ORDER FOR THE EQUIPMENT TO SHUT DOWN. I CALLED NAPLETON JEEP OF CLERMONT TO COME TOW THE JEEP IN AND I CALLED CHRYLSER CORP TO NOTIFY THEM OF THE MAJOR SAFETY HAZARD THIS WAS AND PROBLEMS THIS COULD HAVE CAUSED. SEARCHING THE SAME YEAR AND MODEL JEEP ON THE INTERNET, IT APPEARS THIS IS A PRETTY COMMON THING,. I EXPLAINED IT TO ONE OF THE CHRYSLER CORP MANAGERS AND HE SAID IT DIDN'T MATTER HOW MANY VEHICLES THIS HAPPENED TO, THERE IS NO PROBLEM. CHRYSLER HAD THE NAPLETON DEALER DRIVE THE CAR FOR ABOUT 90 MILES OVER A WEEK PERIOD AND NEVER HAD A PROBLEM. AT THAT TIME I GOT A CALL FROM CHRYSLER AND NAPLETON, STATING I CAN PICK MY JEEP UP, THERE IS NOTHING WRONG. THE JEEP HAD ABOUT 2000 MILES ON IT WHEN THIS HAPPENED. WE HAVE HAD THE JEEP ABOUT 40 DAYS WHEN THIS HAPPENED, AND BECAUSE CHRYSLER COULDN'T RECREATE THE ISSUES, THEY HAVE JUST WASHED THEIR HANDS OF THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172442January 27, 2019ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I LEANED MY 2019 JEEP CHEROKEE BACK IN SEPTEMBER 2018. A WEEK AFTER LEASING IT I WAS SLOWING DOWN TO COME TO A STOP SIGN AND IT BEEPED AT ME AND ALL THE POWER SHUT OFF IN THE JEEP. I TRIED TO HIT THE START BUTTON NOTHING. I PUT IT IN PARK AFTER FIGHTING WITH IT TO GO INTO PARK AND TRIED THE START BUTTON AGAIN. NOTHING. SO I WAITED 2 MINUTES AND TRIED AGAIN IT TURNED BACK ON AND WAS FINE FOR THE REST OF THE DRIVE. JANUARY 24 2019 I WAS PULLING OUT OF THE PARKING GARAGE AT WORK AND AFTER 4 MINUTES OF IT BEING ON IT SHUT OFF MID DRIVING. SAME THING HAPPENED IT BEEPED AND ALL POWER SHUT OFF. I PUT IT IN PARK AND HIT THE START BUTTON. NOTHING. WAITING 2 MINUTES TRIED AGAIN TURNED ON MADE IT ALL THE WAY HOME. ALSO WHEN I TURN EITHER WAY IT BEEPS AS OF A DOOR IS OPEN. NO DOOR IS OPEN CHECK REPEATEDLY. WHEN I GO OVER A SPEED BUMP IT SOUNDS LIKE SOMETHING IS GRINDING IN THE BACK END I HAVE TO COME TO A COMPLETE STOP AND START AGAIN AFTER THE BUMP OR THE JEEP WILL NOT MOVE. THE RADIO WILL RANDOMLY MAKE A VERY LOUD STATIC NOISE THAT IS EAR PIERCING FOR A SECOND THE IT WILL BE FINE OR IT WILL RESTART THE RADIO IT'S DIFFERENT EVERYTIME IT HAPPENS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171902January 24, 2019POWER TRAIN
MY 2019 JEEP CHEROKEE LOSES POWER AND WILL NOT ACCELERATE. THE FIRST TIME IT HAPPENED THERE WAS ONLY 2400 MILES ON IT. IT SLOWED BY ITSELF AND WHEN THE GAS WAS PRESSED IT JUST KEPT SLOWING AND THE RPMS REVVED TO 5000 AND IT WOULD NOT GO ANYWHERE. HAD TO PUT IN PARK AND THEN BACK IN DRIVE AND IT ONLY CREPT AT 15MPH UNTIL I GOT HOME. TOWED IT TO DEALER AND COULD NOT DUPLICATE. RAN FINE FOR AWHILE. NOW THERE IS 3300 MILES AND IT IS DOING IT AGAIN. THIS TIME IT STALLED AND A LIGHT SAID COULD NOT SHIFT. IT WAS IN THE AUTOMATIC MODE NOT MANUAL SHIFT. LOST BRAKES AND STEERING AND DRIFTED INTO MY YARD. CAME TO A STOP CLOSE TO MY HOUSE. WAITED A FEW HOURS AND IT RAN FINE. A DAY LATER I WAS MAKING A LEFT TURN AND IT STOPPED IN THE NEXT LANE. I HIT THE GAS AND NOTHING THEN IT TOOK OFF LIKE A RABBIT JUMPING AND PULSING. I ALMOST GOT HIT BY A DUALLY WITH A COW TRAILER. GOT HOME AND PARKED IT. CALLED DEALER AND THEY STATED TO HAVE IT TOWED AND WOULD LOOK AT IT IN A FEW DAYS. I CALLED JEEP TO HAVE IT TOWED AND THEY REFUSED SAYING THAT I COULD NOT GO TO THE DEALER WHERE I BOUGHT IT BUT HAD TO GO TO THE ONE A FEW MILES FROM MY HOUSE. I ENDED UP USING MY PERSONAL CAR INSURANCE TO HAVE IT TOWED. THE DIFFERENCE IN MILES WAS 6. WHY WOULD THEY NOT TOW IT ANOTHER 6 MILES? IT SHOULD BE CUSTOMER PREFERENCE WITHIN REASON. NO DUPLICATION AT DEALER. WENT TO WORK AND IT RAN FINE. IT ONLY SEEMS TO DO IT IN THE RAIN OR IF IT IS WET. HOWEVER TODAY IT WAS RAINING AND IT RAN FINE. IT IS FRUSTRATING SINCE THE DEALER CAN NOT DUPLICATE. WHY DID I BUY A CAR THAT I AM SCARED OF DRIVING? A NEW CAR SHOULD BE SAFE AND RELIABLE. I CANNOT TRAVEL TO MY DOCTOR WHO IS 5 HOURS AWAY. I AM AFRAID TO GO AROUND THE CORNER. I NEVER KNOW IF I AM GOING TO STALL OR LOSE POWER. IT IS DANGEROUS AND UNCALLED FOR. SOMETHING NEEDS TO BE DONE. I WILL NOT OWN ANOTHER JEEP PRODUCT. $34000 FOR A CRAP CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171914January 24, 2019UNKNOWN OR OTHER
1/23/19 8:10 AM FRONT GLASS PANEL OF PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY. THERE WAS NO ROCK OR OBJECT THAT HIT MY VEHICLE, JUST AN EXPLOSION TYPE NOISE. I PULLED OFF THE FREE AND FOUND NO OBJECTS IN THE SUNROOF WELL. I WENT DIRECTLY TO THE DEALER WHO FELT ANROCK CAUSED THIS AND COULD NOT AND WOULD NOT HELP ME AND SAID HE'D NEVER HEARD OF THAT. THEY DID NOT EVEN LOG MY VISIT TO THEIR SERVICE DEPARTMENT. I CONTACTED CHRYSLER WHO SAID THEY WILL DO ANYTHING SINCE THE SERVICE TECH AT DEALER LOOKED AT AND SAW NO DEFECT TO THE FRAME. FORTUNATELY, I HAD MY INTERIOR PORTION OF THE SUNROOF CLOSED AND MAINTAINED CONTROL OF MY VEHICLE. THIS WAS NOT CAUSED BY ROAD DEBRI OR OTHER PRIOR INCIDENT AND JUST EXPLODED. I AM REPORTING THIS AS OTHERS MAY BE REFUSED BY THE DEALER AS I WAS AND IT NOT BE INVESTIGATED OR IGNORED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171658January 23, 2019POWER TRAIN
MY JEEP HAS 8300 MILES ON IT AND I WAS DRIVING 45 MPH AND A WARNING CAME ON THE INFO SCREEN AS WELL AS A DING SOUND, SHIFTER SERVICE? I LOOKED AND ALL THE LIGHTS WERE LIT ON THE SHIFTER (DNR =-) I DROVE IT TO THE DEALER AND THEY HAD ME TURN IT OFF AND THEN BACK ON AND IT WENT AWAY AND SETUP APPOINTMENT FOR THE NEXT MORNING TO DO A UPDATE? WELL THAT WAS DONE AND THEY SAID IT STILL NEEDED REPLACED(SHIFTER) WAITING ON PARTS, WAS TOLD IT WAS SAFE TO DRIVE. 3 TIMES NOW ONCE WHILE BACKING IT DID IT AGAIN, THE OTHER 2 TIMES I WAS DRIVING ON LEVEL PAVEMENT. I AM WORRIED ABOUT THE FACT THIS IS A SWITCH CONTROLLED NOT A SHIFTER WITH MECH DEVICE THAT CHANGES GEARS. IS IT SAFE TO DRIVE??
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11170807January 18, 2019ENGINE, POWER TRAIN
VEHICLE STALLS WHEN DRIVING AT ANY SPEED. EXTREMELY DANGEROUS. *DT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11170821January 18, 2019POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REVVED, BUT DID NOT ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS CURRENTLY AT AKINS FORD (220 W MAY ST, WINDER, GA 30680, (770) 867-9136) FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11170142January 15, 2019UNKNOWN OR OTHER
WHEN A PHONE CALL COMES IN, THE RING VOLUME IS EXTREMELY HIGH. IT IS HEART STOPPING, IT MAKES YOU JUMP, YOU ARE DISTRACTED IN TRAFFIC TRYING TO QUICKLY TURN IT DOWN BEFORE YOU EVEN THINK TO ANSWER IT. I'VE READ HUNDREDS OF COMMENTS FROM OTHER JEEP OWNERS ON-LINE THAT HAVE THE SAME PROBLEM. I WAS TOLD BY JEEPCARE THAT THE CAR IS "OPERATING AS DESIGNED" AND THEY CAN'T ADJUST THE DEFAULT VOLUME DOWN FROM THE VOLUME LEVEL OF 15. IT WILL CAUSE AN ACCIDENT BECAUSE OF THE HUGE DISTRACTION IT CAUSES ON THAT FIRST RING WHEN DRIVING. JEEP DOESN'T SEEM TO CARE AT ALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0