Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#8008879April 30, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FIRE STARTED IN ENGINE COMPARTMENT WHILE DRIVING 15 MPH. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8006045March 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
IF VEHICLE IS ON A SLGHT INCLINE WITH IGNITION ON AND SHIFTER IN PARK, VEHICLE WILL ROLL BACKWARDS, EVEN WHEN IGNITION IS OFF. CAUSE IS UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759548March 19, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759502March 18, 2002
SEATS, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE FRONT LEFT CORNER OF THE DRIVERS SEAT HAS BROKEN LOOSE FROM THE ADJUSTMENT SLIDE. THIS CAUSES THE SEAT TO TILT BACK WHEN ACCELERATING. THE METAL IS TORN FROM AROUND THE BOLT. THE BOLT IS STILL INTACT. THE UPPER LEFT DOOR HINGE IS ALSO COMING LOOSE FROM THE BODY. THE WELD THAT SECURES THE HINGE TO THE BODY IS FAILING. I CONTACTED THE LOCAL DEALER (NOT THE ONE WHO I BOUGHT THE CAR FROM) AND THE SERVICE MANAGER TOLD ME THAT HE HAD NOT SEEN THESE PROBLEMS BEFORE. SINCE IT IS OUT OF WARRANTY HE SUGGESTED I TAKE IT TO A BODY SHOP. THE FELLOW AT THE BODY SHOP INFORMED ME HE HAS SEEN QUITE A FEW DOOR HINGE FAILURES. HE EVEN HAD A CHEROKEE IN THE SHOP WITH THE SAME PROBLEM. HE ALSO SAID THE SEAT FAILURE IS NOT UNCOMMON. I FEEL THESE ARE SAFETY ISSUES AND THE MANUFACTURER SHOULD AT LEAST REIMBURSE PART OF THE COST OF REPAIR, IF NOT FIX IT AT NO CHARGE. THE SEAT IN PARTICULAR IS DANGEROUS BECAUSE IF THE OTHER SIDE BREAKS, I'LL BE LAYING DOWN TRYING TO DRIVE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759007March 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SLID OUT OF CONTROL AFTER SLOWING DOWN ON HIGHWAY, CAR PULLED LEFT AND WOULD NOT STOP WHEN BRAKES WERE APPLIED. ROTORS HAVE BEEN RESURFACED TWICE AND THE CAR STILL VIBRATES WHEN SLOWING AT HIGHWAY SPEEDS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758897March 4, 2002
STRUCTURE:BODY:DOOR
DEALERSHIP SAID THEY WOULD TAKE PHOTO AND REFER TO OEM, CONTACTED LOCAL GARAGE PER DEALERSHIP REFERENCE TO REPAIR AND GARAGE SAID THEY HAVE FIX 3-4 OF THIS TYPE FAILURE. THE DOOR WOULD FALL OFF IF NOT FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9006098February 26, 2002
UNKNOWN OR OTHER
ALL FOUR FLOOR PANEL HAD SEVERE RUST ON THEM, FIXED THE FLOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005214February 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE, VEHICLE ROLLS BACK WHILE IN GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002560January 22, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE STARTING VEHICLE ENGINE WOULD NOT TURN. SERVICE TECHNICIAN STATED FUEL PUMP NEEDED TO BE REPLACED. ALSO, BATTERY WAS DRAINED. PROBLEMS HAD RETURN. *AK THE REPLACED FUEL PUMP FAILED AND HAD TO BE REPAIRED UNDER WARRANTY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757115January 20, 2002
SEATS
THE FRONT SEAT FRAMES ARE NOT MADE STRONG ENOUGH, FRAME WELDS BROKEN, BOLT PULLED THROUGH, OTHER FRAME CRACKS. I HAVE HEARD OF OTHER SEAT FAILURES,IN JEEP XJS, TALKED ABOUT ON INTERNET JEEP LIST-SERVES. SEAT WAS HELD ON BY ONLY 2 POINTS. IF ONE MORE MOUNTING HAD BROKEN, THE SEAT WOULD HAVE FALLEN INTO THE BACK SEAT AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563999January 17, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE:BODY, PARKING BRAKE, STEERING: STEERING WHEEL/HANDLE BAR
SINCE PURCHASE OF VEHICLE, CONSUMER HAS REPLACED BRAKE ROTORS ON NUMEROUS OCCASIONS, CONSUMER WAS TOLD BY DEALER THAT VEHICLE IS RUSTED UNDERBODY WHICH CAN CAUSE BRAKE PROBLEMS, DEALER SPRAYED UNDERBODY WITH COATING, BUT BRAKE PROBLEMS STILL OCCUR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756538January 7, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
THREE FAILURES IN 99 DAYS. FACTORY NEW PART EACH TIME. DEADLY. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756399January 4, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED AND WAS REPLACED WITH ORIGINAL PART. FAILED SECOND TIME WITHIN 3 WEEKS DUE TO FAULTY GAS TANK, AS ADVISED BY DEALER. CHRYSLER HAS HUGE BACKLOG FOR SAME PROBLEM AND HAD PRIOR RECALLED FOR JEEP CHEROKEE 95 & 96. (MINE IS A GRAND CHEROKEE). CAR CAN STOP LITERALLY AT ANY SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755962December 23, 2001
STEERING:RACK AND PINION, VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755868December 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
ONE OF THE PULLEYS BRACKETS HOLDING THE "SERPTINE " BELT BROKE CAUSING LOSS OF POWER STEERING AND MINOR DAMAGE TO THE ENGINE COMPARTMENT. THE ESTIMATE DAMAGE IS UNDETERMINED AT THIS TIME, UNTIL IT CAN BE CHECK OUT. THE BRACKET HOLDING THE PULLEY CRACKED IN HALF. WHEN I TALKED WITH THE SERVICE DEPARTMENT AT THE JEEP DEALER, I WAS TOLD THAT THIS WAS A NORMAL OCCURENCE WHEN THE VEHICLE HAS IN EXCESS OF 100,000 MILES. BECAUSE THE BRACKET IS MADE OUT OF ALUMINUM I HAVE 92,000 MILES. ANYWAY I WAS TOLD THAT THIS IS NOT A MANUFACTURE DEFECT, THEREFORE THE MANUFACTURE WILL NOT PAY FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563869December 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD FRONT BRAKE PADS AND ROTORS REPLACED PRIOR TO RECALL NOTICE 00V-136, THE DEALER STATED THAT CONSUMER NEEDS TO RETURN OLD BRAKES BEFORE CONSIDERING REIMBURSEMENT BUT CONSUMER DOES NOT HAVE OLD BRAKES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000632December 12, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS DRIVING ALONG AND HIT A BUMP. CONSUMER HEARD A NOISE AND THOUGHT THAT LINKAGE SHIFTED. CONSUMER'S MECHANIC DISCOVERED THAT RIGHT MOTOR MOUNTS BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899674November 29, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP HAD TO BE REPLACED FIVES TIMES SINCE DATE OF PURCHASE, CONSUMER STATED FUEL PUMP FREEZES UP, AND VEHICLE NEEDS TO BE TOWED TO DEALERSHIP. PUMPS USUALLY RUNS EFFICIENTLY FOR FOUR DAYS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899580November 28, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A REPORT AIRED ON LOCAL TELEVISION STATION THAT INFORMED CONSUMER THAT A PROBLEM WAS FOUND IN ALL MODEL YEAR JEEPS CONCERING FUEL TANK NOT BEING PROPERLY PLACED. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899461November 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PUTTING VEHICLE IN PARK AND OPENING DOOR, STEPPED OUT OF VEHICLE AND IT STARTED TRAVELING BACKWARDS. CONSUMER GOT STUCK UNDER VEHICLE WHILE HOLDING ON TO STEERING WHEEL. CONSUMER WAS DRAGGED 20 FEET DOWN HILL, HITTING A POST. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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