Jeep Cherokee Complaints (2016)
1,413 consumer complaints on file.
- #11015352August 15, 2017AIR BAGS
ANOTHER CAR RAN AN INTERSECTION MY DAUGHTER STRUCK CAR IN THE SIDE THEN SHE HIT A TELEPHONE POLE GOING APPROXIMATELY 40MPH AIRBAGS DID NOT DEPLOY AND OVER 75% OF HER FRONT END RECEIVED DAMAGE
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11015048August 14, 2017SERVICE BRAKES, UNKNOWN OR OTHER
PUT JEEP IN PARK WENT IN BUILDING TO GRAB SOMETHING. CAME OUT JEEP ROLLED FORWARD INTO LOADING DOCK AT HUSBANDS JOB.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11014600August 11, 2017SERVICE BRAKES
FRONT BRAKE ROTORS REQUIRED REPLACEMENT WHEN CAR ODOMETER READING WAS 16700 MILES. DEALER SAID "ROTORS WARPED" AND WAS A COMMON PROBLEM OCCURRING IN VEHICLES WITH LESS THAN 20000 MILES. DEALER SAID CAUSED BY CAR NOT BEING DRIVEN FOR 2 MONTH PERIOD. NOT COVERED BY WARRANTY AFTER 12000 MILES OR 12 MONTHS. COMPLAINT IS THE BRAKES ON A NEW CAR SHOULD NOT FAIL AFTER ONLY 16,700 MILES OF NORMAL DRIVING. COST TO REPAIR WAS $482.00
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11014064August 9, 2017ENGINE
I WAS DRIVING DOWN THE ROAD AT 75 MILES PER HOUR WHEN SHE VEHICLE STOPPED WORKING . THE ENGINE WAS RUNNING BUT I COULDNT PRESS THE GAS BRAKES NOR DID THE STEERING WORK. A WEEK BEFORE THAT MY CAR WOULDNT CRANK. I HAVE BEEN TELLING THE SHOP 2 TIMES PRIOR SOMETHING WASNT RIGHT WITH THE TRANSMISSION. ALSO HAS HAD 2 RECALLS REPAIRED. *TT *DT *JS *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11013638August 8, 2017POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE ENTERED INTO SAFE MODE AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO VICTORY CHRYSLER DODGE JEEP RAM (LOCATED AT 45 NABER DR, SHALLOTTE, NC 28470, (877) 463-1766) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E004000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11013770August 8, 2017ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY 2016 JEEP CHEROKEE STARTED HAVING ISSUES. ON MY WAY HOME FROM WORK THE SERVICE TRANSMISSION MESSAGE POPPED UP ON MY DISPLAY AND ENGINE LIGHT CAME ON AND HAD ABSOLUTELY NO ACCELERATION CAPABILITY. MANAGED TO STAY WITH TRAFFIC AND PROCEED TO THE OFF RAMP TO A GAS STATION. I FOLLOWED WHAT IT'S SAID ON OWNER MANUAL: TURN OFF THE CAR AND TURN ON THE CAR WHILE ON NATURAL FOR FEW MINUTES AND THE MESSAGE WENT AWAY BUT THE ENGINE LIGHT WAS THERE FOR A WHILE AND GOT TURNED OFF IT SELF. BUT THE NEXT DAY SAME ISSUE HAPPENED AGAIN. I TOOK THE CAR TO JEEP DEALERSHIP, THEY DID NOT HAVE A TRANSMISSION SPECIALIST TO CHECK THE CAR. I HAD TO MAKE AN APPOINTMENT WITH ANOTHER DEALERSHIP, THE APPOINTMENT IS FOR TOMORROW. INTERESTING IS THE MANUAL SAYS AFTER RESETTING SHOULD NOT DRIVE THE CAR BECAUSE IT MIGHT CAUSE ENGINE PROBLEMS, AND SHOULD HAVE DEALER TO CHECK BUT THE DEALERS DON'T CHECK THE CAR RIGHT-AWAY THEY GIVE YOU APPOINTMENT FOR FEW DAYS LATER OR A WEEK LATER. I HAD THIS CAR FOR YEAR AND HALF I DRIVE 3 MILES FROM HOME TO WORK I DON'T UNDERSTAND WHY THE CAR SHOULD HAVE A TRANSMISSION PROBLEM AT THIS EARLY STAGES. I DON'T FEEL SAFE DRIVING THIS CAR. NOT HAPPY AT ALL!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11012494August 3, 2017ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITH LOW VISIBILITY. THE DEALER WAS CONTACTED (PERCY'S AUTO SALES INC, 40 HOULTON RD, PRESQUE ISLE, ME 04769, (207) 764-4493), BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010975July 27, 2017PARKING BRAKE
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE BACKING OUT OF A PARKING SPACE, THE PARKING BRAKE ENGAGED ON ITS OWN AND THE PARKING BRAKE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVEN OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MARK THOMAS MOTORS JEEP/TOYOTA IN ALBANY, OREGON) A TOTAL OF THREE TIMES. THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. ...UPDATED 10/23/17 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN.*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010514July 25, 2017ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
1) CAR STALLS AT RANDOM WITHOUT WARNING AND NO APPARENT CAUSE. I'VE HAD THE CAR STALL AT LOW SPEEDS AFTER TURNING (ABLE TO RESTART) BUT MOST SIGNIFICANTLY AN INCIDENT OCCURRING 7/9/2017 WHEN I LOST ALL ACCELERATION ON THE INTERSTATE AT 65MPH WHILE TOWING A 3500LB TRAILER. THE TACHOMETER AND SPEEDODOMETER DROPPED IMMEDIATELY TO ZERO. TOTAL SHUTDOWN. CONCURRENTLY ALL THE ELECTRONICS SHUTDOWN, INCLUDING POWER BRAKES. THANKFULLY I WAS ON A FLAT STRETCH OF ROAD AND WAS ABLE TO DRIFT INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART; NO ELECTRICAL COMPONENTS WITH THE EXCEPTION OF THE HAZARD LIGHTS AND EMERGENCY BRAKE WERE FUNCTIONING. CAR HAD TO BE TOWED. 3) CRUISE CONTROL FAILS TO MAINTAIN CAR SPEED ON MODERATE DOWNGRADES...RPM'S WILL SHOOT TO 5000, THEN CAR WILL "TAKE OFF" INCREASING SPEED BY AS MUCH AS 15 MPH MORE THAN CONTROL IS SET FOR. MY COMPLAINTS HAVE BEEN VERIFIED/REPLICATED BY A JEEP CHRYSLER SERVICE CENTER BUT THEY HAVE STATED THEY CAN'T FIX THE CAR BECAUSE THEY DO NOT KNOW WHAT IS CAUSING THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11006049July 17, 2017UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE AT ABOUT 30 MILES AN HOUR ON A CITY STREET, I START SLOWING DOWN AT A STOP SIGN AND AT ABOUT 10 MILES AN HOUR THE POWER IN MY CAR TURNS COMPLETELY OFF ENGINE TURNS OFF, LIGHTS TURN OFF, INSIDE LIGHTS TURN OFF, I LET THE CAR ROLL TO THE SIDE OF THE ROAD PUT THE CAR ON PARK THEN TURN THE IGNITION TO SEE IF THEY'LL TURN ON. THE CAR DOES TURN BACK ON SO I CONTINUE ON MY WAY. THIS HAS HAPPENED TWICE IN THE LAST 3 WEEKS EVERY TIME IT HAS HAPPENED THE CAR HAS ALWAYS BEEN IN MOTION THE LIGHTS FLICKER AND THEN IT SHUTS OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003586July 7, 2017POWER TRAIN
DRIVING 65-75 MPH ON HIGHWAY IN HIGH TRAFFIC, SERVICE TRANSMISSION MESSAGE CAME ON ENGINE LIGHT CAME ON AND WE HAD ABSOLUTELY NO ACCELERATION NO USE OF SPEEDOMETER, CRUSE, COULDN'T CHECK GAUGES. WERE ABLE TO PULL OFF THE HIGHWAY. LET VEHICLE SIT AND RESTART. ENGINE LIGHT STILL ON CALLED THE JEEP 800 NUMBER I HAD IN THE VEHICLE AND WAS DISCONNECTED TWICE WITH NO RETURN CALL. THIS VEHICLE HAS UNDER 15,000 MILES ON IT. NOW LESS THAN A WEEK LATER THE SAME THING HAPPENED. THIS TIME I TOOK IT TO AN AUTO PARTS STORE TO HAVE THEM CHECK THE CODE. WHICH CAME UP AS: P0887 TCM POWER RELAY CONTROL CIRCUIT HIGH DEFINITION FOR CODE: INDICATES THAT THE TCM POWER RELAY CONTROL ELECTRICAL CIRCUIT SIGNAL HAD HIGH VOLTAGE FOR PREDETERMINED PERIOD OF TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11002858July 3, 2017STEERING
2016 JEEP WITH "ACTIVE DRIVE II" WHILE FLAT TOWING MY VEHICLE BEHIND MY MOTOR HOME ACCORDING TO BOOK PROCEDURES, WE ENCOUNTERED AN INCIDENT WHERE THE FRONT OF THE VEHICLE STARTED ROCKING, SHAKING, MOVING RIGHT/LEFT UP AND DOWN. WE WERE ON A MAIN HIGHWAY(CONCRETE IMPROVED). I INITIALLY HAD NO IDEA WHAT HAD HAPPEN. WE HAD BEEN ON THE ROAD FOR A COUPLE HOURS. ONCE OFF ROAD, I COULD FIND NOTHING WRONG. TIRES, TOW BAR, SUSPENSION ALL SEEMED AS IT SHOULD BE. WE MOVED THE MOTORHOME WAS VEHICLE (OUR TOW) SLOWLY TO A MORE SAFE AREA. STILL FOUND NOTHING. ONCE HOME +- 150 MILES MORE WITH NO FURTHER INCIDENT. I HAVE MADE NOTICE OF THIS TO BOTH JEEP WAVE AND CHRYSLER CUSTOMER SERVICE. I HAVE GOTTEN RECEIVED MIXED INFORMATION AS FEED BACK. I'VE GOT GREAT CONCERN IF THIS COULD HAPPEN AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11001773June 27, 2017STRUCTURE:BODY
TRUNK DOOR AUTOMATICALLY CLOSED AFTER BEING OPENED TO PLACE ITEM IN TRUNK AND FAILED TO REVERSE ITSELF AFTER CLOSING ON WIFE'S HEAD. CAUSED LACERATION TO FOREHEAD AFTER TRUNK DOOR HIT HER HEAD AND CONTINUED TO CRUSH INTO HER. HAD TO RUSH TO EMERGENCY ROOM DUE TO SIZE OF CUT AND BLEEDING. THE VEHICLE WAS PARKED DURING THE INCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11000611June 22, 2017ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE'S SPEED SUDDENLY INCREASED TO APPROXIMATELY 30 MPH. THE DRIVER CRASHED INTO A TRAFFIC CONE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT ALSO INDICATED THAT THE REAR WINDSHIELD WIPER SUDDENLY STOPPED OPERATING. ON SOME OCCASIONS, AFTER REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH A MESSAGE INDICATING "KEY INSERTED" WOULD DISPLAY. THE VEHICLE WAS TAKEN TO HUNTINGTON JEEP IN HUNTINGTON, NEW YORK, BUT THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 10,200.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11000739June 22, 2017SERVICE BRAKES, POWER TRAIN, SEATS
PURCHASED MY 2015 JEEP CHEROKEE IN SEPTEMBER 2015 BRAND NEW WITH 19 MILES. THE CAR STARTED OFF RUNNING GREAT I LOVED IT. BY APRIL 2016, I NOTICED THE CAR BEGAN TO DRIVE DIFFERENTLY AND AT FIRST I DIDN'T THINK MUCH OF IT BUT IT GOT WORSE AND WORSE. BY OCTOBER MY CAR WAS JERKING SO BAD, STALLING SOMETIMES AND ACCELERATING SOMETIMES ON IT'S ON.I TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE TRANSMISSION WITH ONLY 11000 MILES ON THE VEHICLE. MY CAR DROVE LIKE IT ONCE USED TO UNTIL ABOUT THE END OF JANUARY 2017. THE CAR BEGAN TO ACCELERATE ON ITS OWN ONCE AGAIN JUMPING FROM 1GEAR TO 3 GEAR AND BACK. IN FEBRUARY ON MY WAY TO WORK MY SHIFTER LOCKED ON ME AND WENT COMPLETELY OUT CAUSING ME TO COME TO A COMPLETE STOP. THANK GOD IT WAS 4AM AND NO CARS WERE OUT BECAUSE I WOULD HAVE DEFINITELY BEEN IN A CAR ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND EXPRESSED MY TROUBLES WITH THE CAR AND THEY CHANGED THE SHIFTER AND DID SOME UPDATE ON THE CAR SAYING THAT THAT'S WHY MY CAR WAS DRIVING THE WAY IT WAS. THE VERY NEXT FRIDAY AFTER GETTING MY CAR BACK FROM THEM, I ALMOST HIT THE BACK OF A CAR COMING DOWN STREET WITH A SLIGHT INCLINE AND THE VEHICLE SPED UP ON IT OWN WITHOUT ME PRESSING THE GAS FROM 25MPH TO 45MPH JUMPING FROM 2 TO 4 GEAR. THE CAR JERKED SO HARD FELT LIKE I HAD BEEN HIT BY ANOTHER CAR. I CALLED JEEP AND TOLD THEM I WAS BRINGING THE CAR BACK IT WAS NOT FIXED AND I ALMOST HAD AN ACCIDENT. WHEN THEY GOT THE VEHICLE, THEY CLAIMED WHEN THEY DROVE THE VEHICLE IT PERFORMED HOW IT WAS SUPPOSED.I HAVE BEEN HAVING NOTHING BUT TROUBLE WITH THIS CAR SINCE THEY REPLACED THE TRANSMISSION. I CALLED CHRYSTLER MYSELF TO EXPRESS MY ISSUES WITH MY CAR AND THEY PRETENDED TO CAR AT FIRST AND BARELY GOT IN TOUCH WITH ME TOWARDS THE END OF IT. FINALLY, I FOUND A LEMON LAW ATTORNEY AND I AM CURRENTLY FIGHTING THEM TO BUY THIS VEHICLE BACK. I DO NOT FEEL SAFE IN THIS CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11000390June 21, 2017POWER TRAIN
I BOUGHT MY JEEP BRAND NEW ZERO MILES, CURRENTLY ITS AT 28K. I BEGAN TO HEAR A FLAPPING NOISE WHEN SHES ON IDLE AND THE AUTO SHUT OFF ISNT ON AND WHEN I START TO DRIVE THE NOISE GOES AWAY. LATER I NOTICED THAT ON START POINT THE ACCELERATOR EITHER GETS STUCK OR IT MAKES THE STARTING JOLT AS IF I GASSED IN THE PEDAL ALL THE WAY. WHEN IM ON THE FREEWAY AND I LET GO OF THE GAS PEDAL THE SPEED WONT DECREASE I'D HAVE TO USE THE BRAKE PEDAL, OBVIOUSLY THE SPEED WONT DECREASE IF IM GOING DOWNHILL, THIS IS WHEN IM ON A FLAT WAYWARD. THESE SYMPTOMS WITH THE EXCLUSION OF THE FLAPPING NOISE ON IDLE, HAPPEN ONLY OCCASIONALLY. MY JEEP IS ONLY ONE YEAR OLD I MAINTAIN IT VERY REGULARLY ROTATE TIRES, FLUIDS, THE WORKS. I TOOK HER TO THE DEALERSHIP AND IM HOPING A GOOD DIAGNOSTIC AND A GOOD FIX, BECAUSE SINCE IT HAPPENS ON OCCASIONS I DON'T WANT TO BRING MY JEEP BACK AND CONTINUE THE SAME ISSUE, IT COULD BE A SAFETY HAZARD, SHES OUR ONLY FAMILY CAR AND IF SOMETHING GOES BYPASSED, UNFORTUNATE EVENTS MAY TAKE PLACE, (GOD FORBID,) AND THIS ISSUE CAN BE SPOTTED RIGHT AWAY, I WILL HAVE PEACE OF IN MIND.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11000158June 20, 2017POWER TRAIN
CAR GOT STUCK IN GEAR 8 ON HIGHWAY. HAS 10,000 MILES ON IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10995908June 19, 2017AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
BEGINNING ABOUT TWO MONTH AGO, I HAVE BEEN GOING BACK TO THE DEALER FOR DRIVE TRAIN RELATED ISSUES. THE INITIAL ISSUE WAS A FAILED REAR HUB AT AROUND 25,000 MILES WHICH WAS FOUND DURING AN OIL CHANGE. NEXT, THE MAIN DRIVE SHAFT (PROPELLER SHAFT) BEGAN MAKING GRINDING NOISES AS WELL AS A WOBBLE/THUMPING SOUND AT HIGHWAY SPEEDS. THE GRINDING SOUND WAS RESOLVED BUT THE WOBBLE/THUMPING CONTINUED. THE FOLLOWUP FOR THAT SOUND FOUND FAILED HALF-SHAFTS (BOTH SIDES), FAILED REAR DIFFERENTIAL, AND FAILED TRANSFER CASE/MODULE. THE CAR WAS RETURNED TO ME WITHOUT ALL REPAIRS BEING COMPLETED DUE TO LACK OF PARTS AND "WARRANTY NOT AUTHORIZING ADDITIONAL DAYS OF RENTAL" THE CAR THEN BEGAN TO GIVE FAILED PARKING BRAKE SERVICE CODES AND CHECK AIR BAG SYSTEM CODES WHICH SUPPOSEDLY ARE RELATED NOW TO A FAILED ON BOARD CONTROL MODULE. WHEN THE MOST RECENT CODES (TODAY) WERE GIVEN THE CAR WOULD NOT SHIFT INTO GEAR INITIALLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10993211June 5, 2017ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WATER SATURATING FLOOR AND CARPETS UNDER FLOOR MATS, PASSENGER FRONT AND REAR. MAY BE THE CAUSE OF INTERMITANT DOOR LOCKS , AND AT TIME UCONNECT RADIO AND CLIMATE CONTROL SYSTEM RESTARTS. FIRST VISIT TO DEALER, DEALER RESEALED/REWELDED ROCKER PANELS AND IMPROPERLY SEALED AREAS. SECOND VIST DEALER STATED THE LEAKING WAS A SUN ROOF. HOWEVER, VEHICLE DOESN'T HAVE A SUN ROOF. ? THE DEALER IS UNABLE TO REPLICATE WATER COMING IN FROM RAIN BUT HAS NOT CHECKED AC CONDENSATION OR OTHER MEANS OF ENTRY THAT WE KNOW OF. WATER DOES APPEAR TO SHOW UP FASTER DURING PERIODS OF HOT EATHER AND AC USAGE. PLEASE NOTE - I HAVE PICTURES OF MOLD GROWING RAPIDLY ON THE CARPET UNDER THE FLOOR MATS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10992846June 2, 2017STRUCTURE:BODY
CAR STARTED TO SMELL MUSTY/MOLDY 8 WEEKS AFTER I PURCHASED IT (BRAND NEW). FOUND THE PASSENGER FLOOR CARPET TO BE WET AND WATER WAS DRAINING OUT OF THE DRAIN HOLE NEAR THE PASSENGER REAR DOOR. UPON MULTIPLE TRIPS TO THE DEALER, THE CARPETING WAS PULLED BACK AND IT WAS DETERMINED THAT A SEAM IN THE FRONT RIGHT WHEEL WELL WAS NEVER WELDED AT THE FACTORY. THIS OPEN SEAM WAS ALLOWING WATER TO DUMP INTO MY CAR FOR 4 MONTHS. MY AND MY FAMILIES HEALTH HAS BEEN AFFECTED (SORE THROAT, COUGH AND HEADACHE WHEN IN THE CAR) BY THE MOLD IN THE CAR. THE SMELL IS HORRIFIC AND CAN ACTUALLY BE SMELLED WALKING NEAR THE CAR WITHOUT DOORS BEING OPENED. THE DEALER HAS STATED HE HAS NEVER SMELLED A CAR LIKE THIS. THIS BRAND NEW CAR IS DESTROYED. CARPETING IN THE CAR HAS BEEN REPLACED. SMELL IS JUST AS BAD. AN AIR BAG SENSOR HAD TO BE REPLACED, MOST LIKELY CAUSED BY WATER DAMAGE. WIRING THAT RUNS UNDER THE CARPETING HAD BEEN SOAKED FOR 4 MONTHS....CAN'T IMAGINE WHAT LONG TERM DAMAGE I WILL ENCOUNTER. THE CAR IS STILL THERE, NOW THEY ARE PULLING THE SPRAY FOAM OUT OF THE ROCKER PANELS PIECE BY PIECE. THEY SAID THE SMELL INSIDE THE FOAM IS UNBELIEVABLE. THERE IS NO WAY THEY WILL BE ABLE TO REMOVE THE SMELL COMPLETELY FROM THIS CAR. I CAN PROVIDE ALL SERVICE RECORDS IF REQUIRED. I HAVE BEEN WITHOUT MY CAR FOR A TOTAL OF 31 DAYS IN BETWEEN EARLY FEBRUARY AND TODAY (I STILL DON'T HAVE IT BACK). IT HAS BEEN TO THE DEALER 4 OR 5 TIMES NOW FOR THE SAME ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0