Jeep Cherokee Complaints (2017)

1,338 consumer complaints on file.

#11231142July 11, 2019
ELECTRICAL SYSTEM
THE "SERVICE SHIFTER" WARNING LIGHT HAS APPEARED TWICE IN TWO DAYS. ALL THE LIGHTS COME ON NEXT TO THE SHIFTER MAKING IT IMPOSSIBLE TO TELL WHAT THE VEHICLE IS SHIFTED INTO. ALSO, THIS "SERVICE SHIFTER" LIGHT STAYS ON UNTIL YOU RESTART THE VEHICLE, MAKING IT IMPOSSIBLE TO SEE ANY OTHER GAUGES WHILE THIS WARNING IS PRESENT. THE VEHICLE IS 2 YEARS OLD AND HAS LESS THAN 32,000 MILES ON IT. I HAVE FOUND MANY SIMILAR POSTS ONLINE WITH THIS SAME ISSUE, AND NO RECALL HAS BEEN DECLARED FOR CORRECTING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230913July 10, 2019
VEHICLE SPEED CONTROL
THE SPEED CONTROL IN MY CAR WENT WACKO A COUPLE OF WEEKS AGO. SPED UP FROM 45MPH TO 56MPH. IN THE SHORT SPACE OF TIME IT TOOK FOR THIS TO HAPPEN (1-2 SECONDS, NOT SURE AS I WAS FREAKING OUT...), I APPLIED THE BRAKE - TOO NO AVAIL, THEN I PUT IT INTO NEUTRAL AND THAT WORKED; WHICH WAS GOOD BECAUSE I ALMOST PLOWED INTO THE CAR IN FRONT OF ME (ON A NARROW SINGLE LANE ROAD ON A HILL GOING DOWNHILL SO, THERE WAS NO OPTION TO BAIL OUT, IF THERE HAD BEEN TIME TO DO THAT - WHICH THERE WAS NOT. I HAVE HAD IT IN THE DEALERSHIP FOR 12 DAYS NOW AND THEY CAN'T SEEM TO FIX IT. *DT *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230552July 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
THE SERVICE SHIFT LIGHT HAS COME ON SEVERAL TIMES ON MY CAR. JUST BROUGHT IT IN FOR AN UPDATE AT THE JEEP DEALERSHIP, AND STILL HAVING THE PROBLEM. CAR RUNS FINE ONCE IT IS PARKED AND TURNED OFF. HOWEVER, PROBLEM CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230007July 8, 2019
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD MY CAR DISPLAYED SERVICE SHIFTER AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229882July 7, 2019
POWER TRAIN
WHILE MOVING ON A CITY STREET, THE MESSAGE "SERVICE SHIFTER" APPEARED ON INSTRUMENT PANEL AND ALL GEAR LIGHTS ON SHIFT CONSOLE ILLUMINATED RED. CONDITION REMAINED UNTIL VEHICLE WAS STOPPED AND TURNED OFF, THEN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229748July 6, 2019
UNKNOWN OR OTHER
THE REAR BACK UP CAMERA CUTS OUT WHILE BACKING UP AND GOES TO STATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229504July 5, 2019
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WILL RANDOMLY SAY 'SERVICE SHIFTER' THEN ALL THE LIGHTS ON GEAR SHIFT WILL LIGHT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229145July 3, 2019
UNKNOWN OR OTHER
2017 CHEROKEE HAD A "SERVICE SHIFTER" ALERT POP UP AND ALL THE LIGHTS ON THE SHIFTER LIT UP RED. HAVE 33,700 MILES. ALERT CAME ON DRIVING STRAIGHT ON A CITY STREET. I WASN'T FAR FROM WORK , SO AS SOON AS I PULLED IN I PUT IT IN PARK TURNED OFF THE ENGINE WAITED A FEW MINUTES KEEPING MY FOOT ON THE BRAKE AND RESTARTED IT TO MAKE SURE IT HAD GONE INTO PARK. (LIGHTS WERE ALL RED, SO WHILE I KNEW I HAD IT IN POSITION I WANTED TO BE SURE) I ALSO PLACED MY PARKING BRAKE TO BE ON SAFE SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229180July 3, 2019
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229228July 3, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229092July 2, 2019
POWER TRAIN
TURNED VEHICLE ON, WARNING SOUNDED. ON DASH READ 'SERVICE SHIFTER' AND ALL LIGHTS ON THE SHIFTER WERE LIT UP. VEHICLE WAS ABLE TO BE DRIVEN. WHEN RE-STARTED, THE WARNING LIGHT DISAPPEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228629July 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE SHIFTER ERROR INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR THE INDICATOR TO DISAPPEAR; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,300. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228649July 1, 2019
ENGINE
VEHICLE OUT OF OIL TWICE BEFORE NEXT OIL CHANGE. IT IS NOT LEAKING OUT ... VEHICLE MUST JUST BE USING TOO MUCH OIL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223104June 28, 2019
UNKNOWN OR OTHER
SHIFTER KEEPS COMING UP WITH ERROR AND SHOWS ON SCREEN AND ALL LIGHTS LIGHT UP ON SHIFTING PANEL WHILE MOVING OR SITTING STILL. IF YOU STOP CAR AND TURN OFF, THEN TURN BACK ON SEEMS TO RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222904June 27, 2019
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222973June 27, 2019
UNKNOWN OR OTHER
I BOUGHT THIS CAR NEW IN DECEMBER OF 2016. IT IS A 2017 VEHICLE THAT JUST HAS 37K MILES ON IT AND THE PRNDL SHIFTER AND CONNECTOR NEEDS TO BE REPLACED.IT ALSO NEEDS A NUMBER 2 IGNITION COIL. THIS IS A NEW CAR....IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THE VEHICLE WAS IN MOTION WHEN I PRESSED THE ACCELERATOR AND THE CAR JUST STARTED SHAKING AND WOULD NOT ACCELERATE WHILE DRIVING ON THE HIGHWAY. I COULD HEAR A KNOCK IN THE ENGINE WHEN I TRIED TO ACCELERATE. WHY HASN'T THIS CAR BEEN RECALLED FOR THIS??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222691June 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222708June 26, 2019
ELECTRICAL SYSTEM
WHILE DRIVING (45-50 MPH) DASHBOARD NOTICE STATES "SERVICE SHIFTER" AND THE INDICATOR LIGHTS ON THE SHIFTER (P,R,N,D) ARE ALL LITE UP. HAD TO STOP, SHUT VEHICLE OFF AND THEN RESTART. AT THIS POINT ALL LIGHTS AND NOTICE WAS REMOVED. THE INCIDENT OCCURRED 3 TIMES WITHIN THE SAME DAY (AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH). REPORTED INFORMATION INDICATES A WIRE HARNESS IS FAULTY AT THE SHIFTER POINT. ADDITIONALLY, THE JEEP IS LOOSING POWER, LIGHTS COME ON AND THE VEHICLE STALLS. AFTER SHUTTING OFF THE VEHICLE IT CAN BE RESTARTED, BUT AN INDICATOR NOISE ALERTS TO SOMETHING NOT WORKING CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222562June 25, 2019
ELECTRONIC STABILITY CONTROL (ESC)
SHIFTER LIGHT CAME ON ALONG WITH THE PRND LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222145June 24, 2019
ELECTRICAL SYSTEM, ENGINE
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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