Jeep Cherokee Complaints (1994)

519 consumer complaints on file.

#9005600February 6, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK HAD HOLE BURNT IN IT BY LEAKY EXHAUST PIP. EXHAUST PIPE CLOSE TO FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757192January 22, 2002
STRUCTURE:BODY:DOOR
MY DRIVER'S SIDE DOOR STARTED TO SAG/FALL OFF IN MAY OF 1999. I CONTACTED CHRYSLER AND THEY PROCEEDED TO WELD IT FOR ME. IT IS SAGGING AGAIN. OF MORE CONCERN, THE PASSENGER SIDE DOOR IS FALLING OFF. I HAVE A SMALL CHILD AND AM AFRAID FOR HER SAFETY. WIND RUSHES IN WHILE DRIVING. CHRYSLER SAYS YOU HAVE TO ESTABLISH A RECALL BEFORE THEY WILL FIX IT AGAIN. I UNDERSTAND THE COST TO BE AROUND $700. AFTER RESEARCHING THE WEB I HAVE FOUND 149 OTHER COMPLAINTS FOR THIS YEAR. I HAVE READ THAT BODY SHOP PERSONNEL REPORT THEY HAVE NEVER SEEN A 2-DOOR JEEP WITH THE DOORS NOT FALLING OFF. OBVIOUSLY, IT IS A DEFECTIVE DESIGN. THE ENGINE SHOULD NOT OUT LIVE THE DOOR HINGE. THANK YOU FOR YOUR HELP IN RESOLVING THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001956January 10, 2002
SEAT BELTS
INTERMITTENTLY, DRIVER'S SEAT BELT BECOMES UNBUCKLED WHEN THERE IS TENSION USED CAUSING SPRING IN THE LOCK TO WEAKEN. THIS WILL BE THE SECOND TIME THAT SEAT BELT WILL BE REPLACED. CONSUMER HAS NOT CONTACTED THE DEALER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785836January 7, 2002
ELECTRICAL SYSTEM:WIRING
CONSUMER COMPLAINS THAT IN THE ENGINE COMPARTMENT THE WIRE LINE CONNECTOR IS SHORTING OUT FROM GETTING WET, RESULTING IN A LOSS OF FRONT PARKING LIGHTS, AND DRIVING LIGHTS, CONSUMER WAS TOLD BY SERVICE TECHNICIAN THAT IT WAS DUE TO A BAD ENGINEERING DESIGN. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756527January 7, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGE FAILURE, CAUSED DOOR TO NOT LATCH CORRECTLY AND OPEN WHILE MAKING A TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001178December 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE IS RUNNING ROUGH. ALSO, THERE IS SOME OIL LEAKAGE. CONSUMER TOOK VEHICLE TO A INDEPENDENT MECHANIC ,AND MECHANIC STATED THAT ENGINE NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001227December 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND WAS MAKING A RIGHT TURN WHILE VEHICLE IN FRONT OF HER MADE A SUDDEN STOP. CONSUMER APPLIED BRAKES AND PEDAL WENT DOWN TO THE FLOOR. AND WAS HIT FROM BEHIND. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#755334December 5, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE MOTOR MOUNT BOLT BROKE THREE TIMES (FIRST TIME) I FIXED IT WITH THE DEALER RIVERDALE CHRYSLER JEEP AND THE SECOND TIME I FIXED IT IN OCEAN AVENUE GAS CORP. AND THE THIRD TIME I WENT TO RIVERDALE CHRYSLER JEEP AND THEY SAID THEY COULDN'T FIX IT BECAUSE IT HAS TO BE WELDED. I WENT TO THE WELDING PLACE (ABLE WELDING PLACE) AND THEY STATED THIS CANNOT BE WELDED. YOU NEED ANOTHER MOTOR BLOCK, I RETURNED IT TO THE BANK BECAUSE THE CAR IS UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754706November 19, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR HINGE WELD FAILED IN 1998 AT APPROXIMATELY 85,000 MILES. REPAIR MADE UNDER EXTENDED WARRANTY PREVIOUSLY PURCHASED FROM DEALERSHIP. PASSANGER DOOR FAILURE ESTIMATED TO HAVE OCCURED APPROXIMATELY 9 MONTHS AGO, BUT DUE TO LIMITED USE OF PASSANGER SIDE DOOR, FAILURE OF WELD WENT UNNOTICED. THIS IS NOT A WEAR RELATED FAILURE, BUT ESSENTIALLY A DEFECTIVE WELD JOINT BETWEEN THE HINGE AND BODY. CHYSLER HAS REFUSED TO PAY FOR REPAIRS, ALTHOUGH THE CAR WAS COVERED UNDER AN EXTENDED WARRANTY OF 7 YEARS. TECHNICALLY, THE CAR IS 7 MONTHS OUT OF ITS EXTENDED WARRANTY, AND DRIVER DOOR HAD THE IDENTICALLY SAME FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754310November 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I WORK FOR THE UNIVERSITY OF ILLINOIS PARKING DEPARTMENT. WE HAD AN INCIDENT WHERE A JEEP CHEROKEE WAS ROLLING OUT OF A PARKING SPACE. THE VEHICLE TRANSMISSION WAS IN PARK. THE VEHICLE WAS ORIGINALLY PARKED ON A UPSLOPED RAMP, AND THEN BEGAN TO SLOWLY ROLL BACK OUT OF THE PARKING SPACE. THE ROLLOUT WAS VERY GRADUAL. I WAS ABLE TO STOP THE VEHICLE BY PLACING BRICKS BEHIND THE TIRES. WHEN THE OWNER CAME TO GET HIS VEHICLE, I WAS UNABLE TO COMMUNICATE WITH HIM SINCE HE SPOKE SPANISH.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#898933November 8, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE SEAT BELT DOES NOT STAY ENGAGED IN BUCKLE HOUSING MECHANISM. BELT POPS OUT OF BUCKLE HOUSING. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897451October 9, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S SIDE REAR DOOR HINGE BROKE AWAY FROM DOOR FRAME. LOOKED LIKE DRIVER'S DOOR HINNGE WAS COMING OFF ALSO, AND DOOR WAS ABOUT TO FALL OFF. TOOK TO BODY SHOP, AND THEY WERE WELDING HINGE BACK ON. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895970September 7, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
FRONT LEFT DOOR HINGE DISCONNECTED FROM THE FRAME OF VEHICLE, DOOR FAILED TO ALIGN PROPERLY WHEN CLOSING DOOR, DEALERSHIP HAS EXAMINED VEHICLE FOR THIS PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895428August 29, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 10 MPH FRONT OF VEHICLE DROPPED ON RIGHT SIDE WHILE MAKING A LEFT TURN. TOWED TO DEALER, MOTOR MOUNT BOLTS HAD BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751193August 27, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
FAULTY FACTORY WELD ON DOOR HINGE; TOOK THE TRUCK TO EVERY BODY SHOP IN TOWN ONLY 1 PLACE WOULD WORK ON IT - FOR $800.00. THERE ARE ALOT OF COMPLAINTS ABOUT THE SAME PROBLEM, JEEP NEEDS TO TAKE CARE OF THIS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750553August 15, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WELD HOLDING TOP HINGE ON DRIVER'S SIDE DOOR FAILED; DOOR SAGGED AND IS IMPOSSIBLE TO CLOSE; MUST ENTER CAR FROM PASSENGER SIDE. BEFORE I TOLD THEM, THE BODY SHOP GUESSED THE MAKE AND MODEL WHEN I SAID THE REPAIR WAS NEEDED FOR A FAILED DOOR HINGE - SAID THEY'D FIXED MANY OF THESE. THE DESIGN OF THE DOOR WELD IS FATALLY FLAWED - CONNECTED ONLY TO THE THIN SHEET METAL INSTEAD OF THE FRAME; THE LONG, HEAVY DOOR ISN'T PROPERLY SUPPORTED. THERE SHOULD BE A SAFETY RECALL FOR THIS AND THE MANUFACTURER MADE TO REIMBURSE OWNERS FOR THE COST OF THIS REPAIR!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750300August 13, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGE CRACKED AND REQUIRED WELDING TO REATTACH TO THE BODY. SEAT BELT ASSEMBLY FEMALE LATCH FAILED TO LOCK REQUIRING REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893672August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILING IDLING VEHICLE JUMPED INTO REVERSE/ WENT OUT OF CONTROL, AND HIT ANOTHER VEHICLE.VEHICLE SOUNDED AS THOUGH GAS PEDAL WAS TO THE FLOOR, AND WHEELS LOCKED.CONTACTED DEALER. *AK POLICE REPORT STATES THAT CONSUMER PUT VEHICLE IN REVERSE AND THE THROTTLE WENT WIDE OPEN, CONSUMER ATTEMPTED TO HIT THE BRAKES, HOWEVER THEY DID NOT WORK. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893690August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED INSIDE OF GARAGE AREA. AFTER VEHICLE BEGAN RUNNING, WITHOUT PRIOR WARNING, IT SLIPPED INTO A REVERSE GEAR AND BACKED OUT INTO THE STREET. DRIVERSIDE DOOR WAS OPENED, AND HIT ANOTHER VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562306July 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THREE SEPARATE OCCASIONS THE VEHICLE JUMPED FROM PARK TO DRIVE AND INSTEAD OF GOING FORWARD THE VEHICLE WENT FORWARD, THE CONSUMER WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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