Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#11205927May 6, 2019
POWER TRAIN
I GET A " SERVICE SHIFTER" POP UPON THE DASH AND THE GEAR CHANGERS TURNS RED. CONTACTED TWO DEALERSHIPS AND BOTH STATED THAT THEY DID NOT KNOW WHAT THAT MEANS. THE SERVICE SHIFTER DOES NOT POP UP ALL THE TIMES. IT IS NOT CONSISTENT SOMETIMES IT POPS UP BUT NOT ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205470May 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. TWO YEARS AGO, THE CONTACT PURCHASED THE VEHICLE "AS IS" AND WITH A SHORT THIRTY DAY WARRANTY. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT HEARD A HARD KNOCK IN THE ENGINE, WHICH WAS POSSIBLY CAUSED BY THE TRANSMISSION. IN ADDITION, THE VEHICLE SHIFTED OUT OF DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO THE DAYTON ANDREWS DODGE CHRYSLER JEEP RAM (3613, 2301 34TH ST N, ST. PETERSBURG, FL 33713, (727) 321-0500) TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205471May 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 17 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, "SERVICE TRANSMISSION" POPULATED ON THE MESSAGE CENTER. THE VEHICLE WAS PUSHED ONTO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST EIGHT TIMES AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO FULLERTON CHRYSLER/JEEP (1050 US-22, SOMERVILLE, NJ 08876) AT LEAST EIGHT TIMES, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON MAY 4, 2019. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205315May 2, 2019
ELECTRICAL SYSTEM, POWER TRAIN
JEEP CHEROKEE 2015 39K MILES. TROUBLE STARTING. SOMETIMES IT TURNS ON, OTHER TIMES IT DOESN'T. ALSO HAVE A LIGHT ON 'SVC 4WD'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204911May 1, 2019
ENGINE
START AND STOP FUNCTION STOPS WORKING AFTER A COUPLE MONTHS START AND STOP LIGHT COMES ON WITH CHECK ENGINE LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204791April 30, 2019
POWER TRAIN
WHILE ENGAGED, AUTOMATIC TRANSMISSION EXPERIENCES DELAYED, OR SUDDEN SHIFTING, CAUSING A GRINDING NOISE OR THUD SOUND DURING SHIFTING. ALTERNATIVELY, THERE APPEARS TO BE A HARSH ENGAGEMENT OF GEARS OR REDUCED POWER WHEN THE VEHICLE SHIFTS INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204495April 29, 2019
UNKNOWN OR OTHER
WELL IN DRIVE THE CAR TURNED INTO NEUTRAL JUST DIDN'T GO ANYWHERE ONLY HAD THE CAR FOR ABOUT TWO THOUSAND MILES BOUGHT THE CAR USED 2015 ONE YEAR AGO FROM WESTBURY JEEP IT'S A JEEP CHEROKEE LATITUDE 2015. BEEN IN THE SHOP 5 TIMES ALREADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204497April 29, 2019
AIR BAGS
TAKATA RECALL, AIR BAG LIGHT CAME ON STATING TO SERVICE AIR BAG. UPON TAKING THE VEHICLE INTO THE DEALER SHIP I WAS INFORMED THAT MY ENTIRE AIR BAG SYSTEM HAS TO BE TAKEN OUT AND REWIRED DUE TO THIS WARNING LIGHT COMING ON OR I WONT HAVE ANY AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204184April 27, 2019
POWER TRAIN
IT SAYS SERVICE SHIFTER. DRIVING. ALL SHIFTER LIGHTS ILLUMINATE RED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204053April 26, 2019
UNKNOWN OR OTHER
SERVICE SHIFTER LIGHT COMING ON, HESITATION IN DRIVE, ALL RED LIGHTS AROUND SHIFTER ON RED. VEHICLE SERVICED PREVIOUSLY FOR COMPUTER ISSUES. 40K MILES. WARNING LIGHTS CAME ON DRIVING FROM FL TO PA IN SC APPX 300 MILES, SHUT OFF VEHICLE AND RESTARTED LIGHTS WERE NOT ON. AFTER DRIVING APPX 200 MILES WARNING LIGHTS CAME BACK ON IN VA. STOPPED AND RESTARTED NO LIGHTS ON IN WV OR PA. OUTSIDE TEMPERATURE DIFFERENCE FROM SC TO WV 40 DEGREES COOLER. DROVE THRU PA AND NJ FOR 5 DAYS NO ISSUES. LEFT NJ AND DROVE TO NC WITH NO ISSUES. IN NC AFTER DRIVING APPX 200 MILES SERVICE SHIFTER LIGHT CAME ON IN SC WITH OUTSIDE TEMPERATURE PLUS 40 DEGVREES FROM NJ. SHUT OFF VEHICLE AND RESTARTED AND NO FURTHER ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203521April 24, 2019
POWER TRAIN
VEHICLE SHIFTS JERKY. USUALLY OCCURS AROUND 30 MPH SOMETIMES ON AN INCLINE, SOMETIMES ON FLAT GROUND. NO WARNING LIGHTS HAVE EVER LIT UP AND THE TRANS TEMP IS NORMAL. IT HAS BEEN HAPPENING FOR ABOUT A MONTH OFF AND ON. NO CONSISTENCY TO THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202615April 20, 2019
POWER TRAIN
I HAVE A JEEP CHEROKEE SPORT 2015, 14K MILES; ON 3 DIFFERENT OCCASIONS THE TRANSMISSION HAS DISENGAGE WHILE DRIVING ON HIGHWAY LOSING ALL ACCELERATION AND RESPONSE. CHECK ENGINE LIGHT 'ON' AND "SERVICE TRANSMISSION" ALERT DISPLAYED. AFTER TURNING THE CAR OFF AND RESTARTING, CHECK ENGINE LIGHT STAYED ON BUT NO "SERVICE TRANSMISSION" ALERT. I WAS ABLE TO DRIVE THE CAR FOR 10 MINUTES BEFORE THE SAME EVENTS HAPPENED AGAIN. ALL EVENTS OCCURRED WHILE HIGHWAY DRIVING AND AFTER A OIL CHANGE (SECOND). I HAD DRIVEN (UNDER 40 MPH) THE CAR IN TOWN FOR 2 WEEKS AFTER OIL CHANGE WITH NO ISSUES. NO PREVIOUS ISSUES BEFORE OIL CHANGE. THIS IS VERY DANGEROUS ISSUE; MANY COMPLAINTS CAN BE FOUND ON LINE OF THIS VERY ISSUE, SUGGESTING A SOFTWARE OR SENSOR ISSUE. WILL SOMEONE HAVE TO PAY THE ULTIMATE PRICE WITH THEIR LIFE BEFORE A TOTAL RECALL IS ISSUED? COMPLAINT FILED WITH WASHINGTON STATE AG OFFICE AND US CONGRESSIONAL REPRESENTATIVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196602April 16, 2019
POWER TRAIN
TRANMISSION LURCHES SHIFTS ABNORMAL STOPS ENGINE AND CHECK ENGINE LIGHT COMES ON. THIS HAPPENS IN THE MIDDLE OF A BUSY INTERSECTION VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195990April 13, 2019
VISIBILITY/WIPER
THE HEADLIGHTS ON THIS VEHICLE ARE NOT BRIGHT ENOUGH TO SEE THE ROAD AT NIGHT OR IF IT RAINING! VERY DANGEROUS, MUST PULL OFF THE ROAD IF RAINING BECAUSE YOU CAN NOT SEE THE ROAD! NEEDS TO BE RECALLED IMMEDIATELY! HOW MANY PEOPLE NEED TO DIE BEFORE A RECALL HAPPENS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195376April 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING AND SLOWING DOWN WHEN MY CAR COMPLETELY SHUT OFF IN TRAFFIC ON A BUSY 1 LANE ROAD. I PUT CAR IN PARK AND TRIED RESTARTING. CAR WOULD NOT START, NO POWER WHAT SO EVER, NO HAZARD LIGHTS, STEERING WHEEL DID NOT LOCK, KEY WOULD NOT PULL OUT OF IGNITION, AND MY CAR WOULD NOT DISENGAGE FROM PARK. LITERALLY PARKED IN THE ROAD. WE WERE ABLE TO POP THE GEAR SHIFTER AND PUT CAR INTO NEUTRAL AND PUSH MY CAR TO A PARKING LOT. I PUT THE CAR BACK IN PARK AND STARTED IT AND THE CAR LURCHED FORWARD VIOLENTLY. DEALER SAID THE ISSUE WAS BECAUSE I HAD A NEW BATTERY INSTALLED IN MY CAR RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195489April 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
TURN THE MY VEHICLE ON AND ALL LIGHTS ON MY GEAR SHIFTER CAME ON AND STAYED ON. A MESSAGE ON MY DASH WAS 'SERVICE SHIFTER'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194935April 9, 2019
POWER TRAIN
WHILE DRIVING CITY STREETS AROUND 30-40MPH THE CAR SHIFTS EXTREMELY ROUGH CAUSING A JERKING MOTION. WHILE TRYING TO ACCELERATE FROM STOPPED POSITION THE CAR HAS TROUBLE ACCELERATING AND WILL JERK FORWARD ONCE IT SEEMS TO SHIFT GEARS. I DON'T HAVE ANY LIGHTS SHOWING ON DASH OR ERROR CODES SO I CANNOT TAKE TO A DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194417April 7, 2019
POWER TRAIN
THIS HAPPENS RANDOMLY ON HIGHWAY ROADS MOST TIMES WHEN AT A STOP LIGHT OR SIGN. WHEN ITS TIME TO GO YOU PUSH ON THE GAS IT DOSE NOT MOVE FOR A SECOND THEN LUNGES OR JERKS INTO GEAR,ALSO IN THE LOWER GEARS IT SEAMS TO NOT SHIFT WRIGHT FEELS LIKE THE TRANSMISSION IS SLIPPING. IT IS GOING BACK TO THE DEALER FOR THE THIRD OR FORTH TIME APRIL 10 / 2019. DEALER TELLS ME THEY CANT FIND ANYTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194312April 6, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE CUTS OFF IN THE MIDDLE OF DRIVING ON CITY STREETS AND HIGHWAY, FLASHES MULTIPLE INDICATORS ON DASHBOARD. TRUCK HAS CUT OFF WHILE WAITING TO TURN WHILE IN MIDDLE OF A FOUR-LANE HIGHWAY. CHECK ENGINE LIGHT GOES OFF AND ON. HESITATION AND ACCELERATION ISSUES. WHEN PRESSING ON ACCELERATOR TRUCK DOESN'T GO AS IF STUCK IN GEAR THEN FINALLY LURCHES FORWARD UNEXPECTEDLY. VERY JERKY DURING GEAR CHANGES SIMILAR TO DRIVING A STICK SHIFT. TAKEN TO DEALERSHIP WHERE PURCHASED AND WAS TOLD TO BUY NEW BATTERY BUT THE SAME PROBLEMS CONTINUE TO HAPPEN. DIAGNOSTICS AT DEALERSHIP GAVE NO INDICATION AS TO HOW THESE SAFETY ISSUES CAN BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194110April 5, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FREQUENTLY THE MESSAGE "SERVICE SHIFTER" LIGHTS UP ON MY DASHBOARD AND ALL THE GEAR LIGHTS ON THE SHIFTER LIGHT UP. THIS HAPPENS USUALLY AFTER I START THE CAR. SOMETIMES I TURN IT BACK OFF AND RESTART THE CAR AND IT GOES AWAY, BUT A FEW TIMES IT HAS STAYED ON MY ENTIRE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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