Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#10277904July 22, 2009
LATCHES/LOCKS/LINKAGES
HOOD LATCHES, ALL THREE OF THEM, FAILED AND HOOD FLEW UP WHILE WE WERE TRAVELING AT 60 MPH. NO CRASH BUT ONE INJURY AND OVER A THOUSAND DOLLARS TO REPAIR THE DAMAGE TO THE VEHICLE. THE REAR VIEW MIRROR CAME OFF AND LANDED IN THE BACK SEAT. THE HOOD WAS DESTROYED AS WERE THE THREE PANELS WHERE THE WIPERS ARE LOCATED AND THE SUPPORT BRACKET BELOW THEM. THE HINGES WERE HYPEREXTENDED AND HAD TO BE REPLACED. AFTER SOME INVESTIGATION I FOUND SEVERAL REPORTS OF SIMILAR INCIDENTS WITH THIS VEHICLE AND OTHERS WHERE THE SAME LATCH ASSEMBLY WAS USED. FIVE PEOPLE COULD HAVE BEEN KILLED AND I AM OUTRAGED THAT I WAS NEVER WARNED ABOUT THIS OBVIOUSLY DEFECTIVE LATCH SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10273576June 11, 2009
STEERING, SEATS, SUSPENSION
I HAVE A 200 JEEP CHEROKEE SPORT, 4WD. I ALSO HAD A 1996 JEEP CHEROKEE SPORT, 4WD. BOTH HAVE THE SAME 2 PROBLEMS. #1 IS A BROKEN DRIVERS SEAT. THE BRACKET IS TOO SMALL AND SPLITS NEAR THE BOLT HOLES. YOU CAN'T DRIVE LIKE THIS, THE CURRENT ONE (2000) STARTED WITH A SMALL NOISE WHEN I WAS EXITING THE CAR. THE NEXT DAY IT LET LOOSE ON A BUMPY ROAD ON A CORNER. I DIDN'T THINK MUCH OF IT THE FIRST TIME WITH THE 1996, WHICH I TRADED FOR THE 2000, BUT SINCE IT HAS HAPPENED AGAIN, I DID SOME RESEARCH AND IT IS A COMMON PROBLEM. I STUMBLED ONTO THIS SITE: HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP PROBLEM #2, AND MORE SERIOUS IS A HUGE WOBBLE, SHIMMY, SHAKE PROBLEM AT AROUND 50 MPH. SO MUCH SO THAT YOU FEEL AS IF THE CAR IS GOING TO BE THROWN OFF THE ROAD OR FLIP. ALSO THIS PROBLEM DEVELOPED ON MY 96 JEEP BEFORE I TRADED IT FOR THIS ONE, AND NOW HAS STARTED ON THIS 200 JEEP, SO AGAIN SEEING A PATTERN, I DID MORE RESEARCH AND FOUND MORE PEOPLE WITH THIS PROBLEM. HERE IS JUST ONE SITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E6F51/0 PLEASE HELP! THESE ARE SAFETY ISSUES NOT TO MENTION POSSIBLE DESIGN FLAWS THAT ARE COSTLY TO REPAIR. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262684March 22, 2009
ENGINE AND ENGINE COOLING:ENGINE
I AM THE OWNER OF A 2000 JEEP CHEROKEE CLASSIC WITH A 4.L 6CYLINDER ENGINE. I AM THE SECOND OWNER OF THIS JEEP WITH 102,000 MILES.ALL SERVICES ALWAYS DONE ON TIME, OIL, BRAKES,FLUSHES, FLUIDS, ECT. MY OIL PRESSURE DROPPED ONE DAY WHILE DRIVING AND MY ANTIFREEZE STARTED DISAPPEARING. I WENT TO HAVE THE CAR LOOKED AT BY A REPAIR SHOP THEY TOLD ME THE CYLINDER HEAD BETWEEN THE 3RD AND THE 4TH CYLINDER HAD A CRACK IN IT. I WAS ALSO TOLD IT IS A KNOWN PROBLEM BY JEEP AND IT WAS DUE TO DEFECTIVE MACHINES THAT MADE THE CYLINDER HEADS. I LOOKED ONLINE AND FOUND OVER 10,234 BLOGS ABOUT THIS PROBLEM. SO I WENT TO A JEEP DEALER THINKING IT SHOULD BE A RECALL OR DEFECTIVE PART RECALL AND JEEP IS SAYING THERE IS NOTHING THEY CAN DO ABOUT IT IT WILL COST ME 3200.00 DOLLARS. I FEEL THIS MANY DEFECTIVE PARTS ALL WITH ( EXACT )SAME PROBLEM SHOULD BE A MAJOR CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259423February 20, 2009
ENGINE AND ENGINE COOLING:ENGINE
I RECENTLY PURCHASED A 2000 JEEP CHEROKEE WITH THE 4.0 MOTOR IN IT. I HAVE BEEN HAVING LOSS OF COOLANT LATELY. NO LEAKS NO PUDDLES BUT COOLANT IS DISAPPEARING FROM MY OVER FLOW BOTTLE. A QUICK SEARCH ON THE INTERNET REVEALED THAT THIS IS A COMMON PROBLEM WITH 2000 4.0L MOTORS. TURNS OUT THE HEAD CRACKS. CLOSER INSPECTION REVIEWS A CRACKED HEAD AT 35K MILES THE JEEP HAS CRACKED A HEAD. UNREAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258399February 11, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLS WHILE IDLING. IF THE HEATER IS ACTIVATED, THE STALLING OCCURS LESS FREQUENTLY. NO MAJOR REPAIRS HAVE BEEN PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255333January 16, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
REPLACED CRACKED CYLINDER HEAD ON 2000 4.0L JEEP CHEROKEE, AT 97,358 MILES. HAD BEEN LOSING COOLANT SINCE APPROX. 70,000 MI. BUT, NO ONE COULD FIND A LEAK. SINCE REPORTEDLY THERE ARE THOUSANDS OF IDENTICAL COMPLAINTS FOR THIS MODEL YEAR WITH CASTING NO. 0331, I FEEL THAT CHRYSLER CORPORATION BEARS RESPONSIBILITY FOR THE REPLACEMENT COST OF $2059.44. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255027January 14, 2009
SEATS
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT FRAME FAILED. SUDDENLY, THE SEAT TILTED COMPLETELY FORWARD AND BACKWARDS. THE CONTACT TEMPORARILY REPAIRED THE SEAT. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252812December 26, 2008
VISIBILITY
SUV'S HEATER/AC MALFUNCTIONED SO THAT THERE IS NO HEAT. THERE IS AC, BUT NO DEFROST IS AVAILABLE. THE PART BROKE AND THE HEATER HAS NOT BEEN FUNCTIONING SINCE. I AM STILL TRYING TO FIX THE PROBLEM. I BOUGHT AN AUXILIARY HEATER TO DEFROST THE DRIVER'S SIDE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252069December 17, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
LOW OIL PRESSURE: I CHANGE MY OIL AS SPECIFIED IN MANUAL. NOW ALL OF A SUDDEN I HAVE A DROP IN OIL PRESSURE. WHEN DRIVING THE JEEP MY OIL PRESSURE IS NOW AT NO MORE THAN 25PSI AND IT DROPS TO ZERO WHEN IDLE. ON MY LAST OIL CHANGE I HAD THE ENGINE CHECKED AND THERE WERE NO CRACKS AND NO MISFIRE. I HAD A TUNE UP DONE ON THE VEHICLE IN SEPT 2008. ENGINE AND EVERYTHING WAS RUNNING FINE. AS FOR THAT DAY I HAVE TO GET THE JEEP TO MECHANIC TO TAKE A LOOK. THIS PAST SUMMER THE JEEP ALSO WOULD OVER HEAT IN 90 DEGREE WEATHER AND IT MOSTLY HAPPENED WHEN THE AC WAS TURNED ON. TOOK IT MECHANIC AND COULDN'T FIND ANYTHING WRONG WE REPLACED THE THERMOSTAT WITH A LOWER TEMP AND SEEMED TO FIX THE PROBLEM. THEN ABOUT 2 DAYS LATER THE JEEP STARTED TO OVERHEAT AGAIN. REPLACED THE RELAY AS IT TESTED BAD. WHILE REPLACING THE RELAY THE FAN BROKE. THE BLADES COMPLETELY SEPARATED FROM THE FAN MOTOR IN A WHOLE PIECE. REPLACED FAN. NEVER THOUGHT I HAD ANY COOLANT LEAKS AND NEVER FOUND ANY BUT THE COOLANT WILL NOT STAY IN THE RESERVOIR. IT JUST DISAPPEARS. I HAD THE ENGINE INSPECTED AGAIN AND NO CRACKS AND THE OIL APPEARED TO BE FINE. THERE ARE THOUSANDS OF COMPLAINTS FOR THIS WHAT IS GOING TO BE DONE? ANYTHING? IT'S NOT LIKE I CAN AFFORD ANEW CAR OR THOUSANDS IN PARTS AND LABOR. ALSO HAVE OTHER ISSUES I WELL 1ST ANOTHER COMPLAINT FOR THE ELECTRICAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245557October 15, 2008
ELECTRICAL SYSTEM, POWER TRAIN, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THERE WAS A LOSS OF TRANSMISSION POWER. THE VEHICLE HESITATED EXCESSIVELY, BUT THE ENGINE CONTINUED TO OPERATE. THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AT THAT TIME. ON A SEPARATE OCCASION, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IMMEDIATELY FOLLOWING, THE ENGINE SHUT OFF; HOWEVER, THE VEHICLE RESTARTED WITHIN TWENTY MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWICE FOR IDENTICAL FAILURES. THE CRANK SENSOR AND FUEL FILTER WERE REPLACED; HOWEVER, THERE WERE NO RESOLUTIONS. CURRENTLY, THE VEHICLE IS BEING REPAIRED FOR THE MALFUNCTIONS. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 65,325 AND CURRENT MILEAGE WAS 65,475. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244280October 3, 2008
ENGINE AND ENGINE COOLING:ENGINE
1. VEHICLE OVERHEATING AND VERY LOW OIL PRESSURE 2. FOUND CRACKED CYLINDER HEAD BETWEEN CYLINDERS 3 AND 4 CAUSING COOLANT TO ENTER CRANKCASE AND CONTAMINATE OIL. THUS RUINING ENGINE BEARINGS. 3. REPLACEMENT OF CYLINDER HEAD WITH EARLIER MODEL DESIGN AND NEW BEARINGS IN ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240191August 29, 2008
SEATS
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS UNSTABLE AND ROCKS FROM SIDE TO SIDE AND FORWARDS AND BACKWARDS. A MECHANIC REPLACED THE BRACKET, BUT IT STILL DOES NOT WORK. THE CURRENT MILEAGE WAS 134,800 AND FAILURE MILEAGE WAS 10,263. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238993August 20, 2008
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
BOUGHT VEHICLE NEW AND PERFORMED REGULAR MAINTENANCE. HAD TO REPLACE BRAKE ROTORS AT 62,000. AT 78,000 MILES ENGINE OVERHEATED; VERIFIED FAN, RADIATOR, AND WATER PUMP IN WORKING ORDER AND REPLACED THERMOSTAT AND TEMPERATURE SENSOR. ENGINE CONTINUED TO OVERHEAT WITH UNEXPLAINED COOLANT LOSS. NO LEAKAGE AND CLEAN OIL. REPLACED HEAD GASKET ANYWAY AND NOTICED NO CRACKS IN HEAD. STILL RUNS HOT AND LOSES COOLANT SOMEHOW. AT 80,000 MILES ENGINE DEVELOPED MISS AFTER REPLACING COIL AND CHECKING FUEL AND FIRING SYSTEMS REMOVED HEAD AGAIN AND PULLED LIFTERS. BOTTOM OF ONE LIFTER WAS GROUND OFF RESULTING IN SOME WEAR OF CAM LOBE. REPLACED LIFTERS AND VALVE SPRINGS. FIXED ENGINE MISS. AT 82,000 MILES OIL GAUGE SHOWED 80 POUNDS OF OIL PRESSURE UNTIL ENGINE TOTALLY WARM THEN DROPPED TO 40 LBS. ALSO SHOWED 40 LBS WHEN KEYED MOVED TO ON POSITION WITH ENGINE NOT RUNNING. REPLACED OIL PRESSURE SENDING UNIT. NOW ENGINE RUNS 40-45 LBS WHEN COLD AND DROPS TO 10 LBS WHEN RUNNING AFTER TOTALLY WARM. WHEN STOPPING AT LIGHTS AFTER DRIVING WITH WARM ENGINE, OIL PRESSURE DROPS TO 0 AND CHECK GAUGES LIGHT COMES ON. PURCHASED A HIGH VOLUME OIL PUMP AND WILL SEE IF THIS CORRECTS THAT PROBLEM. THIS IS TOTALLY UNACCEPTABLE FOR A VEHICLE WITH 83,000 MILES THAT WAS PURCHASED NEW AND WELL MAINTAINED. FURTHERMORE WHEN CHECKING WITH OTHER OWNERS THESE PROBLEMS AND MORE SEEM TO BE COMMON FOR THIS YEAR/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238050August 13, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT ACTIVATED HER HEADLIGHTS AND DISCOVERED THAT THEY PRODUCED POOR ILLUMINATION. SHE EXPERIENCED DIFFICULTY DRIVING AT NIGHT. THE DEALER STATED THAT THEY HAVE HAD MANY COMPLAINTS REGARDING THIS FAILURE AND ARE WORKING ON A REMEDY. AS OF AUGUST 13, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,000 AND CURRENT MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237004August 5, 2008
TIRES, TIRES:VALVE
FAULTY TIRE VALVE STEMS - 2 OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233689July 9, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
INTERMITTENT A/C FAILURE. BEGINNING IN 2006, COMPLAINED TO JEEP DEALERSHIP/SERVICE THAT A/C KEPT CUTTING OUT/QUITTING. EVAPORATER REPLACED. I CONTINUED TO HAVE PROBLEMS. A/C SWITCH WAS REPLACED. I CONTINUED TO HAVE PROBLEMS. COMPRESSOR WAS REPLACED. I CONTINUED TO HAVE E PROBLEMS. JEEP WAS BACK & FORTH 1/2 DOZEN MORE TIMES WITH SAME COMPLAINT. I CONTINUED TO HAVE SAME PROBLEM. NOW UP TO $2K. TOOK JEEP TO A/C SPECIALIST. THEY REPLACED ANOTHER SWITCH & SAID SYSTEM WAS OVER CHARGED...EVACUATED SYSTEM & RECHARGED - $400. JEEP CONTINUES TO EXPERIENCE SAME PROBLEM. THEY (A/C SHOP) NOW SAY COMPRESSOR CLUTCH (PART OF NEW COMPRESSOR) IS WORKING INTERMITTENTLY & JEEP SHOULD HONOR WARRANTY ON COMPRESSOR & REPAIR CLUTCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232426June 26, 2008
VISIBILITY
THERE WERE NO EVENTS LEADING UP TO THE FAILURE. ALL OF A SUDDEN THE A/C STOPPED BLOWING COLD AIR. TURNS OUT THE AIR IS BLOWING COLD AIR UP TO THE BLEND DOOR. THE PROBLEM IS THE BLEND DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229890June 4, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE JEEP WINDOW REGULATOR IS A KNOWN ISSUE AND MINE HAS BROKE TWICE IN ONE WEEK. I HAVE A 2000 JEEP CHEROKEE AND IT IS IN THE SHOP TO HAVE THE THIRD WINDOW REGULATOR INSTALLED. THIS IS A CONSTANT ISSUE WITH JEEPS AND SHOULD HAVE A RECALL ISSUED AND FIX THE PROBLEM. HAVE BEEN TO SEVERAL QUESTION AND ANSWER SITES ON THE INTERNET AND JEEP WILL NOT ACKNOWLEDGE THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225897April 28, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD SHUTTERING NOISE COMING FROM THE VEHICLE. THIRTY MINUTES LATER, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO A DEALER AND A REPRESENTATIVE STATED THAT THE COIL BURNED AND THE ENGINE HAD EXCESSIVE CARBON. THE ENGINE WAS CLEANED OUT AND THE COIL WAS REPAIRED. IMMEDIATELY AFTER THE REPAIR WAS MADE, THE VEHICLE FAILED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE CYLINDER CRACKED FROM EXCESSIVE HEATING. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224326April 13, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 JEEP CHEROKEE..4.0..6 CYLINDER IN-LINE MOTOR. 77,000 MILES SERVICED AS INSTRUCTED SINCE NEW. BROUGHT JEEP TO PREMIER JEEP SANDWICH MA AND WAS TOLD I HAD A CRACKED CYLINDER HEAD. COST TO REPAIR $3,200. ( W/ WATER PUMP & THERMOSTAT). JEEP HAS NEVER OVERHEATED. THERE WAS NO WARNING-THE CAR WAS RUNNING FINE. GOOGLED THIS MOTOR AND WAS OVERWHELMED WITH IDENTICAL PROBLEMS -50 ON ONE SITE...ALL WERE 2000 JEEP 4.0 6CYL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Cherokee