Jeep Cherokee Complaints (2017)

1,338 consumer complaints on file.

#11395008February 6, 2021
ENGINE, POWER TRAIN
THE TRANSMISSION FEELS LIKE IT'S JUMPING AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394744February 4, 2021
POWER TRAIN
VEHICLE HAD DISPLAYED "SERVICE SHIFTER" NOTICE ON DASH TWICE AND IT SEEMS LIKE THERE IS NO FIX. WORRIED THAT GEAR SHIFT MIGHT MALFUNCTION WHILE IN THE ROAD. ALSO, TRANSMISSION JERKS WHEN TAKING FOOT OFF OF ACCELERATOR. I HAVE TAKEN THE CAR IN TO 3 DEALERSHIP AND THEY HAVE SAID NOTHING IS WRONG, HOWEVER THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394359February 2, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A "SERVICE SHIFTER" MESSAGE APPEARS ON THE DASHBOARD RANDOMLY WHEN I'M DRIVING ON THE STREET AND THE HIGHWAY AND ALL OF THE LIGHTS TURN ON ON THE SHIFTER. I TURN OFF THE ENGINE AND TURN IT BACK ON AND IT GOES AWAY BUT IT COMES BACK ON LATER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391003February 1, 2021
POWER TRAIN
I WAS DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN I HAD MY "SERVICE MY 4 WHEEL DRIVE LIGHT" CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY ARE SAYING THAT I WILL NEED TO REPLACE PTU (POWER TRANSFER UNIT). I HAVE ALREADY HAD TO REPLACE THE IGNITION ENGINE COIL IN THIS CAR AND I FEEL LIKE THERE ARE MORE ELECTRICAL PROBLEMS THEN I AM AWARE OF. SOMETIMES MY CAR WILL ALSO TELL ME I HAVE A FLAT TIRE AND THEN A MINUTE LATER THE SENSOR WILL SHOW THAT THE TIRE IS OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391113February 1, 2021
ELECTRICAL SYSTEM
SERVICE SHIFTER, HAD IT REPLACED WHILE STILL UNDER WARRANTY TWICE. IT IS HAPPENING AGAIN AND HAS SEVERAL TIMES AND NO LONGER UNDER WARRANTY. WHAT HAS TO HAPPEN BEFORE THEY RECALL THIS PART. IT IS CLEARLY AN ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390647January 29, 2021
ELECTRICAL SYSTEM, POWER TRAIN
ALL LIGHTS ON THE SHIFTER BEZEL LIGHT UP & SERVICE SHIFTER INDICATOR LIGHT ON SCREEN APPEARS. THIS HAPPENS PERIODICALLY & SO FAR HAS RESET WHEN VEHICLE SHUT OFF& RESTARTED. DEALER SAYS PARTS ARE ON BACK ORDER & I NEED TO PAY $200 DEDUCTIBLE BECAUSE ORIGINAL WARRANTY EXPIRED EVEN THOUGH THE VEHICLE ONLY HAS 23,000 MILES. THIS HAS BEEN A PROBLEM ON THESE VEHICLES SINCE 2014. SHOULD BE ON RECALL & FIXED. MANY OWNERS REPORT CONDITION OFTEN REAPPEARS. VEHICLE COULD LOCK UP TRANSMISSION OR BRAKE NOT SET PROPERLY. DEFINITELY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390482January 28, 2021
POWER TRAIN
THE CAR STALLS OUT IN THE MIDDLE OF DRIVING NO MATTER WHAT SPEED AT AND SAYS ' SHIFT TO PARK' AND THEN DIES. THIS IS EXTREMELY DANGEROUS WHEN GOING AT HIGHER SPEEDS. IT ALSO WILL DO THE SAME THING IF THE CAR IS LOW ON OIL BECAUSE THE ENGINE BURNS OIL..THIS IS A DESIGN OF THE CAR BUT DOES NOT NOTIFY THE DRIVER OF THE OIL BEING LOW. IT'S MANUAL SAY THE CAR SHOULD CHANGE OIL EVERY 5000 MILES BUT THE TECHNICIANS FOR THIS BRAND SAY YOU SHOULD DO IT MORE OFTEN. AGAIN NO WARNING JUST DIES. I HAVE REPORTED THIS BOTH TWO THE DEALER WORKING ON MY CAR AND JEEP CORPORATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389901January 25, 2021
UNKNOWN OR OTHER
THE SHIFTER SAYS THAT IT NEEDS REPAIRED AND ALL THE LIGHTS ON THE SHIFTER ARE LIT UP RED. WHEN I LOOK IT UP IT SHOWS AN ACTIVE RECALL BUT DOESN'T SHOW ANYTHING ON THIS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389350January 22, 2021
POWER TRAIN
MY 2017 JEEP CURRENTLY HAS JUST OVER 30,000 MILES ON IT AND I HAVE JUST STARTED RECEIVING A MESSAGE ON MY DASH THAT SAYS "SERVICE SHIFTER". WHEN IT COMES ON, ALL OF THE RED LIGHTS NEXT TO MY SHIFTER COME ON (P, R, D, ETC). THE LIGHT COMES ON ALMOST EVERY TIME WHILE I AM DRIVING. I CONTACTED A FEW GARAGES AND NONE OF THEM HAVE HEARD ABOUT THIS OR KNOW WHAT THE ISSUE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389415January 22, 2021
UNKNOWN OR OTHER
SHIFTER SERVICE - SEEMS TO BE AN ONGOING ISSUE WITH THESE VEHICLES. THIS CAR AT LESS THAN 18,000 MILES HAS HAD THERMOSTAT REPLACED ... NOW IT IS HAVING SHIFTER ISSUE. LINK TO COMPLAINTS - HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388999January 20, 2021
UNKNOWN OR OTHER
SERVICE SHIFTER WARNING LIGHT COMES ON CONSISTENTLY. I HAVE BEEN BACK TO THE DEALER TWICE WHILE MY JEEP WAS STILL UNDER WARRANTY, BUT THEY COULDN'T FIND ANY PROBLEMS. THE LIGHT CONTINUES TO COME ON, TO THIS DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388541January 17, 2021
ENGINE
I HAVE HAD MY CAR FOR TWO MONTHS AND DROVE LESS THAN 2000 MILES AND MY 2017 JEEP CHEROKEE APPARENTLY BURNED OFF MOST OF THE OIL WITHIN THAT TIME AND NO LOW OIL LIGHT CAME ON AND THE OIL WAS LOW. I WOULD START DRIVING MY CAR AND IT WOULD JUST SHUT OFF. APPARENTLY THIS IS A COMMON PROBLEM. THERE IS NO REASON WHY A OIL LIGHT SHOULDN'T WARN YOU, THE ONLY WARNING YOU GET IS YOUR CAR SHUTTING OFF WHILE DRIVING DOWN THE ROAD. THIS IS NOT SAFE! HERE ARE MANY OTHER COMPLAINTS WITH THE SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-BURNING-OIL-PROBLEMS.PHP#:~:TEXT=ENGINE%20BURNING%20OIL%20PROBLEM%20OF%20THE%202017%20JEEP,INDICATION%20OF%20ANY%20LOW%20OIL%20UNTIL%20THE%20STALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388402January 16, 2021
UNKNOWN OR OTHER
SERVICE SHIFTER LIGHT KEEPS COMING ON. I JUST HAD THE PTU CHANGED OUT! THIS VEHICLE IS BEING TO FEEL UNSAFE AND NOT ALLOWING ME TO DO WHAT I BOUGHT IT FOR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388387January 15, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I BOUGHT A 2017 JEEP CHEROKEE LIMITED 10/31/2020. AT LEAST 7 TIMES IN THE LAST TWO WEEKS MY CAR HAS STARTED AND I DRIVE ABOUT 1000 FEET AND MY CAR DIES. FLASHES RETURN TO PARK AND IT SHUTS OFF. MY CAR WILL START BACK AFTER ROLLING OVER A FEW TIMES. THIS IS NOT SAFE BECAUSE IF I PULL OUT IN FRONT OF SOMEONE AND MY CAR DIES I'M GOING TO HAVE A WREAK. I READ MULTIPLE OF THE SAME COMPLAINTS AT HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP I REALLY HOPE THIS PROBLEM CAN GET SOLVED AND BECOME RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387813January 13, 2021
SUSPENSION, UNKNOWN OR OTHER
AFTER SERVICE SHIFTER RECALL WAS FIXED IT STILL CONTINUES TO COME ON, MY SHOCKS ARE LEAKING, POOFS OF SMOKE COME OUT OF MY VENTS, CHECK ENGINE LIGHT GOES OFF AND ON, MY HEATER AND AIR ONLY WORKS SOMETIMES, AND I HAVE REPLACED MY BATTERY 4 TIMES. I ONLYII
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387592January 11, 2021
POWER TRAIN
WHILE SITTING STOPPED AT A TRAFFIC LIGHT IN DRIVE THE VEHICLE SHIFTED TO NEUTRAL AND WOULDN'T SHIFT BACK TO DRIVE. HAD TO TURN THE VEHICLE OFF TO GET IT TO GO BACK TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387312January 9, 2021
UNKNOWN OR OTHER
IT'S 31 DEGREES HERE IN ALASKA AND I AUTO STARTED MY VEHICLE TO WARM UP ABOUT 10 MINUTES. WHEN I SHIFTED GEAR INTO REVERSE I HEARD A BEEP COME FROM THE WARNING LIGHTS AND IT SAID, 'SERVICE SHIFTER.' THEN I PUT IT BACK INTO PARK AND REALIZE ALL THE LIGHTS ILLUMINATED RED ON THE LETTERS P, R, N, D, -+, I TOOK PHOTOS OF THE WARNING LIGHTS. I JUST GOT MY CAR SERVICED AT CHRYSLER JEEP DODGE ANCHORAGE 5TH AVE. ALASKA COUPLE DAYS BEFORE THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387104January 8, 2021
ELECTRICAL SYSTEM, POWER TRAIN
SERVICE SHIFTER LIGHT ENGAGES AND WILL NOT TURN OFF. ALL LIGHTS ON SHIFTER ILLUMINATE A D VEHICLE REFUSES TO GIVE FULL POWER WHEN IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386392January 4, 2021
SERVICE BRAKES
TL* THE CONTACT'S FRIEND OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS FRIEND WAS DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WAS FIRM. THE SERVICE ELECTRONIC BRAKING SYSTEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT, WHO WORKS AS AN INDEPENDENT MECHANIC, DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE BOOSTER. THE CONTACT REPLACED THE BRAKE BOOSTER HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE CONTACT CALLED VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,622.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384852December 24, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE STALLS WITHOUT WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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